Meliá Koh Samui
Chain: Meliá Hotels & Resorts
Description
Luxurious Accommodations and Family-Friendly Amenities
Meliá Koh Samui offers 159 well-appointed guest rooms and 41 luxurious suites, each seamlessly blending modern architecture with traditional Thai hospitality. The ground floor rooms open up to a 700-meter lagoon with water features and a pool bar, perfect for families and romantic getaways alike.
Stunning Boat Suites and Private Gardens
The 30 boat suites at Meliá Koh Samui are a true gem, surrounded by water in their private gardens. These suites boast contemporary designs, stand-alone bathtubs, and private decks with daybeds, offering a picturesque setting for couples seeking romance.
Exquisite Dining Experience at The Breeza Beach Restaurant and Bar
Indulge in the island's best-kept secret, The Breeza Beach Restaurant and Bar, located on the beachfront. Enjoy amazing cuisine in a relaxing atmosphere, making it the perfect spot for any time of the day.
Experience the perfect blend of luxury and tranquility at Meliá Koh Samui. Book now to create unforgettable memories.
Sentiment Analysis
Friendly staff
Beautiful amenities
Popular Amenities
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
Garden
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Children's playground
Availability Side
Sorry, there are no available options matching your selection.
Guest Sentiment Categories
Cleanliness
Rooms were lovely, clean and very well placed within the complex.
Service
The staff were fantastic, helpful, efficient, and really welcoming and friendly.
Location
The location is stunning, with a peaceful atmosphere and breathtaking views.
Room Quality
Deluxe rooms were well-kept and comfortable.
Amenities
Very nicely kept property with very good amenities.
Value for Money
Paid for access to ‘the level’ which provided drinks and canapés at certain times of the day, a real bonus.
Food and Beverage
Lovely food and excellent variety.
Overall Experience
My experience at the Melia was nothing short of perfection.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
No policies available for this hotel.
Reviews (2424)
Yasin
3 weeks ago
5.0
Good breakfast and coffee. The room was clean.
Cons: Boat Suite. The room was old and needs renovation, and the bathroom AC did not cool, only circulated air. Only one restaurant, with disappointing and overpriced food. At check-out, the host offered a taxi at around 20–30% above the regular rate. We declined, but were asked 2–3 times to reconsider. Overall, not the experience we expected.
Itai
3 weeks ago
10.0
SHIRAN
3 weeks ago
10.0
ניקיון, צוות מקסים ואדיב מאוד שירות מצויין מתקני המלון טובים
Idit
3 weeks ago
10.0
המלון מקסים, יפה והמתחם גדול
Cons: השירותים והמקלחת בחדר לא מאפשרים מספיק פרטיות
מיטל
3 weeks ago
10.0
המקום מאד מאד מטופח ונקי הרבה צימחיה ותחזוקה שוטפת ברמה גבוהה. מיקום מצויין ושקט. הבריכה היתה נעימה והאוכל במסעדה מאד טוב .כל יום הביאו מגבות נקיות לבריכה כחלק מנקיון החדר.
Cons: כלום
Rony
3 weeks ago
10.0
Yuval
4 weeks ago
9.0
ELYA
1 month ago
8.0
Jari
1 month ago
10.0
Andrei Taranik
1 month ago
9.0
Yoram
1 month ago
9.0
Robert
1 month ago
9.0
Beach was beautiful and clean.
Cons: Nothing
Charlotte
1 month ago
10.0
Just overall lovely
Cons: Gym could have had a better content.
or91
1 month ago
10.0
This is exactly the hotel I imagined when I thought about a vacation in Thailand. Beautiful and spacious rooms, green everywhere, great food, pools all around the hotel, a beach with SUP boards and kayaks, a kids club. A paradise for kids!
Cons: The shirt policy at the pool restaurant during the day. It felt a bit unnecessary for the outdoor area and could perhaps be more relaxed
Antoine
1 month ago
1.0
Cons: Je déconseille cet hôtel qui ne vaut absolument pas les prix pratiqués en été. Le personnel à la réception est catastrophique… Il y a bien mieux à Koh Samui
Eran
1 month ago
10.0
Big and comfortable bed. Pool level access was amazing. Staff friendly and great
Cons: Midiocre breakfast
Imane
1 month ago
10.0
Nous avons passé un excellent séjour au Meliá Koh Samui. L’hôtel est magnifique, très agréable et parfaitement entretenu, mais ce qui a vraiment fait la différence, c’est la gentillesse et la disponibilité du personnel. Un grand merci tout particulièrement à Runi et Evan, qui ont été adorables, attentionnés et toujours disponibles pour nous aider et rendre notre séjour encore plus agréable. Merci également à toute l’équipe pour son accueil chaleureux, son professionnalisme et ses petites attentions au quotidien. Nous repartons avec de très beaux souvenirs de Koh Samui et nous reviendrons avec grand plaisir. Merci à toute l’équipe du Meliá Koh Samui !
Carole
1 month ago
10.0
Hotel facilities are great, with direct access to the beach. Rooms were comfortable and we appreciated them being interconnected for the safety of our children and privacy for us. Breakfast was fantastic and dinner at the beach restaurant was phenomenal - great choices à la carte and good buffet options too. Staff was very helpful and attentive.
Cons: There isn’t much to say but maybe to be even better, it would have been wiser to have larger bathrooms rather than larger outdoor terraces. In the wardrobe sections, you need to add more hangers and more shelves - it’s so much better when you can unpack all the suitcases, especially for longer stays.
Imroj Hossain
1 month ago
8.0
Oded
1 month ago
6.0
The beach, the main pool
Cons: The expectation was much higher from this level of an hotel. Many of the rooms smells and the solution is to put air purifier in them. There are no towels in the pool, you need to bring them from the room everyday, if in the middle of the day you need new towels you need to get it from the lobby or get them from the room after it was cleaned. The level access lounge is very basic and you can’t even take the drink with you to the pool/beach area, so it’s basically useless and I preferred paying for the drinks instead, and many other “small” things that just make you want to go to a better hotel.
Diederik
1 month ago
1.0
Pool
Cons: Ver lopen door resort, personeel niet behulpzaam en niet meedenken
Hila
1 month ago
10.0
Ofriki Ron
1 month ago
10.0
Everything!! Paradise
cmadrona
1 month ago
10.0
The experience has been incredible but it would not have been the same without the attention that Baw has given us at the Breeze restaurant. Thank you! We will never forget your help and all the details you have had with us. People like you make the holidays special
RolK
1 month ago
10.0
Had an absolutely great time at the Melia Koh Samui resort after a long week working in Bangkok and finally got to relax with my family who joined me from the UK for a 10 day holiday. Special mention to the lovely and very kind Baw at the beach bar and restaurant, who looked after us every day, making sure that we were attending for and giving us the extra service level that you would expect from a 5* hotel but not often get by someone so genuine and happy to help. When we return to Koh Samui, we will certainly come back to the Melia thanks to his attention and friendly yet discreet service. I work for SCG which is a large Thai manufacturing group and will for sure mention the Melia Koh Samui hotel as a great venue for our work events. Finally indulge in the full coconut spa package experience, it’s amazing! Thank you so much for a lovely time ☺️
585guye
1 month ago
10.0
Perfect vacation in Melia Koh Samue. The rooms are huge and very conformable. All the team was very kind and helpfull. The level lounge was absolutely fantastic. I want to Matheo and all the team that really made this vacation really unique and enjoyable. I would also like to thank Moi for excellent Yoag and abdominal exercises classes - she is very knoledgable and kind
Imransv
1 month ago
10.0
Baw, Prom, Tae, Boom , Mack , Tulu great service , amazing people and the rest of the team
Federico
1 month ago
10.0
Piscina molto bella, spiaggia organizzata di fronte l’hotel, posizione ottima per godere sia della piscina che della spiaggia. Il The Level Area molto pratico e accogliente per una colazione in più tranquillità, aria condizionata e vista! Ottima la possibilità di poter usufruire di snack bevande e aperitivo. Struttura con moltissimo spazio verde e acqua grazie alla presenza della seconda piscina con accesso diretto alla camera.
Cons: Proprio guardando al dettaglio, si potrebbero sistemare alcuni dettagli un po’ usurati della camera, considerando il livello dell’hotel.
theokonTravel
1 month ago
10.0
The Melia sits right on Choeng Mon beach, with loads of bars, restaurants, massage parlours and laundry places both on the beach and on the main road at the entrance of the hotel. Despite being decently full (based on breakfast numbers), the hotel does not feel full the rest of the day as it is likely most guests have gone offsite to visit places or to eat out. It is easy to get sun beds, classes are not always full. We travelled as a family of 6, including a granpa of 70 walking with a cane, a 14yo, 10 and 7yo. Check in was a breeze, we got a level pool access room and a normal deluxe initially. We enquired about an upgrade for the deluxe room and the possibility of connecting rooms (at extra cost). There were not any on check in but the next day was possible! The level access gives you access to the level lounge, which gave everyone in our group access to drinks and snacks pretty much all day, with free alcoholic drinks and nibbles in the evening from 5:30-7:30. Snacks included both savoury and sweet desserts, like fried potato balls, spring rolls, summer rolls and creme brulee, coconut jelly, pandan dessert mango gummy etc. Drinks during the day include soft drinks, juice, smoothies, coffee and tea. Matteo from Spain did a wonderful job welcoming us everyday at the level lounge. The two ladies at the kids club were lovely to the kids who only spent a morning there and they joined a muay Thai class for kids which the boys thoroughly enjoyed. My wife and daughter joined a towel folding class led by Mui and Pia, and they enjoyed the different animals that are commonly used to fold towels at different hotels in Koh Samui. I joined a yoga class led by Mui which was well attended and Mui gave clear good instructions which pushed all the guests out of their respective comfort zones in a good controlled way! Housekeeping and facilities were always around and ready to help. Our safe wasn't working properly but someone was dispatched right away and after fiddling with it for a while, came back to swap out the safe completely. The beds were done everyday and we had welcome and we will miss you messages on the bed on the first and last days, with some little goodies like fruits, fruit candy and a nice mango sticky rice dessert. The ladies at reception were always very helpful and all the staff on the resort were super polite and the wai and sawadee/khobkhun kah were a constant. Special mention to Runi from guest relations who was always around to suggest little things such as ordering a golf cart for granpa to and from different parts of the hotel to alleviate the pain of walking everywhere. Everyday there is some entertainment at 7:30pm, normally by the beach, e.g fire show, Thai dance, etc The kids enjoyed the pool right outside our room patio, which connects all the way to the main pool eventually. They also enjoyed the table tennis and the free to use kayaks. There were also paddle boards but we only used the kayaks. Overall not as crazy active like a club med or similar all inclusive in Turkey/Majorca etc but as a lot of activities were outside the resort within walking distance, (or they pick you up for tours) it's a different vibe to the typical all inclusive. Oh yeah Choeng Mon beach is great, not too small but not huge either. Beautiful sand, good sheltered cove with coral/rocks that give rise to a shallow sand bar which allows walking to the nearby tiny island at low tide.
Tour30125530298
1 month ago
10.0
The hotel blends luxury and comfort but maintains a family friendly and relaxed atmosphere. The pool, which winds around the grounds is great and the main pool overlooking the beach is lovely and well maintained and rarely feels crowded. Due to the beachfront location we were able to dine each evening on the beach at different restaurants and found Pi samui the perfect location for a special meal. Would highly recommend the swim up rooms and upgrading to “the level” which allows you to enjoy breakfast in a separate dining room overlooking the beach and to enjoy drinks and snacks throughout the day as part of the upgrade fee. The staff were all very pleasant and kind, especially pink in the level lounge. The grounds of the hotel are immaculately maintained and the rooms were well appointed and comfortable.
Ludmila
1 month ago
10.0
espeditoa247
1 month ago
10.0
A relaxing and energizing experience, with a great atmosphere and an excellent instructor. Great
954reutf
1 month ago
10.0
We had an amazing 7-night stay at Melia Koh Samui and absolutely loved it! The hotel is a beautiful resort, designed with great attention to detail, with a wonderful lagoon-style pool that surrounds the hotel. We stayed in The Level Suite, which was absolutely beautiful, very clean, comfortable, and pleasant. The hotel staff were lovely, friendly, and always happy to help with anything we needed. Breakfast was delicious, with a great variety of food and plenty of choices every morning. The beach right in front of the hotel is beautiful, peaceful, and quiet, and the main pool is also lovely and so much fun to spend time in. We really enjoyed the location of the hotel. It is in a very quiet and relaxing area, which was perfect for us, but it was still very easy to get around the island. You can use the local red shared taxis, Grab, or the hotel shuttle to reach other areas of Koh Samui. We stayed for 7 nights, and we were honestly sad when it was time to leave. We had such a wonderful stay and would highly recommend Melia Koh Samui. We will definitely come back again!
Venture26565169074
1 month ago
10.0
This was my first time dining at this restaurant, and I really enjoyed it. The atmosphere was lovely and relaxing, the food was delicious, and the service was excellent. 😊 I would especially like to compliment Pony, one of the staff members. She was very friendly, attentive, and provided excellent service. ❤️ Overall, I had a wonderful experience and will definitely come back again
393paulinea
1 month ago
10.0
Very good stay Beautiful hotel Baw from the restaurant is so nice and always caring for us. Thank you for everything
Zac
1 month ago
10.0
alvaromI8016PT
1 month ago
10.0
We come to Melia Hotel and very good food and Bow the best waiter, very good vibes.
diegomC6674KS
1 month ago
10.0
Baw, a very good person, always with a smile on his face! is the best!
ninarL3876KH
1 month ago
10.0
WE are Baw Family everyday WE Talk together WE have felling Same Real Family all the time never forgot him and make Sure when we Back WE can See him again in Melia
LEONID
1 month ago
10.0
Классный отель с шикарным сервисом и большой ухоженной территорией
Cons: Океан мелковат
Marialuce
1 month ago
10.0
La struttura è divina profumata ordinata in un bel punto di mare. Personale sorridente accogliente gentile cortese. Le stanze sono splendide e soprattutto sono profumate. La pulizia è un tratto distintivo. La sala della colazione è un trionfo di cibi dal mondo. Il ristorante sulla spiaggia propone piatti sempre freschi, io ho mangiato anche cibo crudo ed era perfetto. È’ una struttura super consigliata per me
Cons: Si può migliorare la pulizia della spiaggia
Mohamed
1 month ago
10.0
Marialuce
1 month ago
10.0
Direi che è perfetta! Pulita profumatissima buon cibo personale cordiale ed accogliente
Cons: Nulla
mdnght_xprss
1 month ago
10.0
The pool and facilities were fantastic, but what really made our stay special was the incredible staff. From Lucy at the reception, to the Level staff - Matteo, Pink, Sachi, Fern, Kim, Honey, and many others — we received so much kindness, care, and attention throughout our stay. Bow at the restaurant was also incredibly thoughtful and kind. Having access to the Level pool was a truly wonderful experience and made our stay even more special. We had an unforgettable week and would love to come back again. Maybe next summer...
Michael
1 month ago
10.0
Lital
1 month ago
9.0
המיקום נחמד, הרבה גיוון של אוכל וטעים הריזורט יפה מטופח ונקי מאוד המזגנים מעולים בחדרים השתתפנו בכל מה שיש לריזורט להציע כולל שיעורי יוגה ופילאטיס
Cons: קצת חם לאכול בחוץ, במיוחד אם נשאר מקום רק בשולחן החשוף לשמש. פשוט כדאי לבוא מוקדם לאכול ולא בשעות העומס בנוסף - המקום מאוד מאוד מאוד גדול מבאס לשכוח משהו בחדר :)
Harrie
1 month ago
10.0
tubby999
1 month ago
10.0
Fantastic first stay at the Melia, facilities were perfect, rooms are clean and spacious, staff couldn’t do enough for us. Excellent for gluten free options, very accommodating. Only downside was having to take towels to the pool rather than being able to get them at the pool, with children and the heat this because a bit tiresome. Food orders seemed to be very slow, we learned this quite early on so would then place an order in advance to get it by the time we wanted it 😅 100% recommend staying here and we will be back!
kylie
1 month ago
10.0
852emilss
1 month ago
10.0
Baw is the best manager here, love him very much, Im going to come again only because of him!
A5448TF_
1 month ago
10.0
Breeze Restaurant at Meliá Koh Samui was a wonderful dining experience. The food was delicious, the atmosphere was lovely, and the service was excellent. A special mention to Baw, who was very kind, attentive, and made our experience even more enjoyable. Thank you for the great hospitality We will definitely be back! ⭐️⭐️⭐️⭐️⭐️
ישראל
1 month ago
8.0
the resort is beautiful, The hotel staff was nice and helpful. The rooms are spacious and the breakfast is good.
Cons: I expected a little more added value from the hotel. The gym is quite small. And the level of maintenance could be improved.
Dr.med. Eva
1 month ago
10.0
Super freundliche Mitarbeiter Tolles Frühstück Toller Pool Strand und liegen top Nah zum Flughafen (kein störender Lärm vom Flughafen) The Level- Super Snacks
Cons: Nichts
Caterina
1 month ago
6.0
Shani
2 months ago
10.0
פעם שנייה שלנו והמלון השתדרג עם מעלית ונגיש עם עגלות ילדים ! מקום מקסים ומשוקע !!!
Cons: קצת מרוחק מהעיר
Bezalel
2 months ago
9.0
אהבנו את השירות את החדרים ואת ארוחת הבוקר לדעתי יש לעשות יותר שיעורי ספורט כמו יוגה וקיק בוקס ברמה יומית האוכל והשימוש בשירותי המלון היו יקרים ביותר , יותר מכל מלון שהיינו בתיאלנד
Cons: לדעתי שילמנו מחיר גבוה מידי לתמורה
Gil
2 months ago
10.0
Heaven, the room, the cleanliness, the breakfast, the amazing pools and the wonderful staff of the hotel and the level.. Excellent service: Matteo, Nina, Zena
Cons: Nothing
Melanie
2 months ago
9.0
Very friendly and helpful staff. Relaxed atmosphere at breakfast. Great outdoor spaces.
Cons: The room and bathroom were very small. I couldn’t have spent an extended time there.
Kenneth
2 months ago
7.0
Beautiful beach and facilities. The pool stood out as it connects throughout the resort and food was amazing as well
Cons: The service of the staff during check in was messy. We were not offered any welcome drink/directions on where to queue, etc. the concierge guy also had a stuck up attitude in the way he spoke and the way he communicated when we were trying to book a tour by constantly putting pressure on us with time. When we were there, the view of the beach from the pool was also blocked as some construction was being done for the sunbeds. A heads up about this would have been appreciated as we chose this place specifically for the view. Considering this is a 5 star hotel we expected better. Price of food can be on the high side
Ylyes
2 months ago
10.0
Ronen
2 months ago
8.0
חוף מצויין, מתאים למשפחות בעיקר. יש מסעדות טעימות וזולות על החוף.
Cons: היינו זוג והיה יחסית רועש, הבריכה הייתה מלאה ורועשת, לפעמים הרגיש קצת ׳קלאב הוטל אילת׳. שידרגו אותנו לסוויטת הסירה, בעיקרון אני לא ממליץ, החדר שינה קטן, ולשרותים צריך לרדת במדרגות ספירלה לקומה התחתונה.
Arjen
2 months ago
8.0
Sandra
2 months ago
10.0
Location, pool and lovely beach front restaurant, beautiful rooms which on the ground floor connect with the pool. Awesome would return and recommend
Papamoa-kiwis
2 months ago
10.0
We have just finished an amazing two week stay at Melia Koh Samui. We received a room upgrade at check in which was much appreciated. The resort grounds are immaculate and the staff work so hard to keep them that way. We stayed in building 6 and the room was very nice and spacious. We highly recommend the Melia, this is our second visit. All of the staff are amazing but special thanks to Auto for the transfers, Baw and Tulu in the beach restaurant and a very special thank you to our two lovely ladies that looked after us at breakfast every morning, Bay and Pony - these girls are fantastic !
bensP2750DB
2 months ago
10.0
Our stay at Meliá Koh Samui was absolutely fantastic. The staff were incredibly friendly, and two people who truly stood out were Van and Mateo — their service made our stay even more special. We stayed in The Level Grand Suite, which was spacious, beautifully designed, and had everything we needed. The food throughout the hotel was lovely, and the beachfront location couldn’t have been more perfect. A wonderful experience from start to finish. Highly recommended.
jzeee
2 months ago
8.0
The hotel arranged our airport transfer, which was efficient and hassle-free. On arrival, check-in was smooth and professional, and concierge Auto provided excellent service, helping with our luggage and escorting us to our room. We had a two-week stay, which allowed us to become familiar with the resort and experience it fully. This gave us a good understanding of both its strengths and the type of guest it is best suited to. Having travelled extensively with our own children, we recognise a well-designed family resort, and this hotel is clearly designed with families in mind. There are plenty of children's activities, family-friendly dining options, and beach entertainment. However, as a couple travelling without children, we found it less suited to those seeking a quieter, more refined holiday, particularly during school holidays. Location : The beachfront setting is pleasant and low-key with restaurants and a supermarket within a 5–10 minute walk. Room: Our Premium Room was spacious and well equipped, with a comfortable bed, Nespresso machine, fridge, USB charging ports, bath robes, and complimentary bottled water. However, it was beginning to show some signs of wear, particularly in the bathroom, and the soundproofing could be improved, with noise from neighbouring rooms easily heard. Dining: Breakfast offered a good selection of Western and Asian dishes, although it became busy at peak times. The beachfront restaurant has a lovely setting, and the menu features plenty of familiar, family-friendly options. However, we felt some of the food lacked authentic flavours, and some dishes did not quite meet the standard we expected from a five-star resort. Facilities : The pools are excellent for families but can become crowded during busy periods. Sun-bed reserving was common despite hotel notices, and pool rules were not enforced. We often arrived early to enjoy a quieter pool area before it became much busier later in the day. There is no dedicated adults-only bar or lounge. The lobby bar was not being used during our stay, although it would be a perfect setting for a quieter adult space, as is common in many international hotels. The main bar suitable for adults is located beside the children's water park, where loud bass-heavy music was frequently played. While this may suit a lively family atmosphere, it was less appealing for guests looking for a quieter place to relax. We also felt the Level upgrade offered limited value unless you intend to make full use of the complimentary drinks, particularly as there is no exclusive pool area. The tropical grounds are attractive and well maintained, although some outdoor furniture is beginning to show its age. Worn seating cushions and towels or laundry hanging from balcony railings also detracted from the resort's five-star appeal. Service :The staff were consistently friendly and helpful throughout our stay. The front desk team were always accommodating with requests and dealt with them efficiently. A special mention goes to Baw, who always made an extra effort to make guests feel welcome, along with the other waiting staff, who also provided excellent service. This is a hotel that families with children are likely to enjoy, thanks to its wide range of facilities and beachfront location. Couples seeking a quieter, more exclusive and relaxing holiday may find an adults-focused resort better suited to their expectations.
Q9287TRalexc
2 months ago
10.0
The experience was amazing from start to finish. I want to mention Baw, because the attention was espectacular. 100% recommended
357aidaz
2 months ago
10.0
Experience was amazing. Thank you to Baw for the attentions. 100% recommended!
160bharatc
2 months ago
10.0
What a place!!! We love this hotel and part of Koh Samui so much. It’s our 2nd time here for a reason…the beach is fantastic with lots of restaurant options. As for the hotel, it is perfect for families and the staff make the experience even more special. They can’t do enough for you!!! A special thank you to Baw who has made our trip so memorable. He looked after us all week and couldn’t do enough for us!!! - literally treated us like his own family. We will be back again for sure!
29aaryaj
2 months ago
10.0
Our yoga session was very relaxing and calming - we enjoyed very much.
H2277WHangelah
2 months ago
10.0
We had a fabulous lunch at Breeza Beach Restaurant & Bar. Delicious food with an extensive menu to cater for a variety of tastes. A gorgeous location right on the beach with lovely modern decor. The staff were exceptionally friendly and attentive, especially the manager Baw, and we will definitely be back.
G6027JGcharlesh
2 months ago
10.0
Lovely spot for lunch overlooking the sea - Baw the manager super polite and helpful as were all the staff.
ronithc348
2 months ago
10.0
I made a yoga course with Mui it was great experience ! Thanks Also Thai boxing 🥊
Tour23288433427
2 months ago
2.0
Extremely Noisy , place has fire works 11:30pm so if you like to sleep early forget it Better resorts same area we would like to try next time
W5576YKhannaf
2 months ago
10.0
Great place to stay. The staff are all friendly. I look forward to visiting again.
juliakC3627BJ
2 months ago
10.0
Amazing stay in the melia! I must do a special mention to Baw, he is extremely kind and good hearted with a wonderful smile on his face. He always recommended the best things to do in Samui!
leah76578-
2 months ago
10.0
Had an excellent time in The Melia. Baw was so lovely and was always there to help and chat with us and give some excellent recommendations every time we spoke with him. Lovely stay.
Crap1000000
2 months ago
10.0
Lovely hotel all the staff were really friendly and couldn’t have done enough for us. Especially Auto and K in reception, both really nice blokes. Baw, (Kuson Kongthong) in the Breezers bar, really looked after us when having dinner, very friendly. All three looked after us, thank you all.
Manish
2 months ago
8.0
The meandering pool was the highlight and the large and lovely rooms. We stayed there for six nights and the best thing was the expansive breakfast spread
Cons: They charged for water above the quota of 4 500ml bottles daily! This was very surprising to us given the heat of Thailand
57lulwaa
2 months ago
8.0
Great beach and location. Beautiful pool and beach set up. Happy with the overall vibe of the place. Will consider it an option for future stays.
linakW9846LJ
2 months ago
10.0
The location at the beach and the food are excellent. The service is very kind and mindful. Especially the employee Baw did really take great care of me and my family. He gave us many great advices to explore the island. Thank you for your service we had a great time as a family in the hotel
Marc
2 months ago
10.0
T9473PF_
2 months ago
10.0
We had an amazing stay at Meliá Koh Samui! From the moment we arrived until the moment we left, the service was truly exceptional. The staff made us feel welcome and took care of everything with a smile. They helped us with our luggage when we arrived, brought it all the way to our room, and also assisted us again when we left, carrying everything to our taxi. A special thank you to K, Mona, Miew, Auto Drompreem, Toon. Your kindness, professionalism, genuine care and warm attitude made our stay even more memorable. Every request was handled quickly, efficiently and with such friendliness. The level of hospitality at this hotel is outstanding, and it is clear that the staff truly care about their guests. Thank you for making our vacation so special. We can’t wait to come back! ❤️
hadarz12
2 months ago
10.0
We had a wonderful stay at Meliá Koh Samui and truly enjoyed every moment of our vacation. The hotel is beautiful, with stunning pools, a lovely beach, spacious rooms, and delicious food. Everything was well maintained, and the atmosphere was relaxing and welcoming. A special thank you goes to Kim and Mateo, who provided exceptional service throughout our stay. They were always kind, professional, attentive, and genuinely cared about making our experience perfect. Their warm hospitality made a real difference, and they are a great asset to the hotel. We also want to thank the entire The Level team. The service in the lounge was outstanding, and everyone was friendly, helpful, and always greeted us with a smile. The Level experience added a special touch to our holiday. We highly recommend Meliá Koh Samui to anyone looking for a luxury resort with excellent service, beautiful surroundings, and fantastic food. We would be delighted to return in the future!
chandeet
2 months ago
10.0
We had an absolutely wonderful stay at Melia Koh Samui! From the moment we arrived, the staff made us feel completely at home. A special shoutout to Baw, who looked after us throughout our stay - attentive, warm, and always going above and beyond to make sure everything was perfect. Baw’s genuine hospitality really made our trip memorable. We also highly recommend the cooking class led by Chef Adam. It was such a fun, hands-on experience, and Chef Adam was patient, knowledgeable, and clearly passionate about sharing local flavors and techniques. We left with new skills and recipes we can’t wait to try at home. I also treated myself to a pregnancy massage at the spa, and it was wonderful. Our most favourite thing about the resort was the lagoon pool and being able to conveniently access it from our room. Between the beautiful setting, excellent service, and unforgettable cooking class, Melia Koh Samui exceeded all our expectations. We’ll definitely be back and will be recommending it to friends and family!
Alexandra
2 months ago
9.0
Schön gelegenes, relativ ruhiges Hotel, sehr sauber, super tolles Frühstücksbuffet
Cons: Das Gym ist zwar relativ gut ausgestattet für ein Hotelgym aber viel zu klein!!! Cardiogeräte gerade mal 4 Stück. Wer gerne und viel im Fitnesscenter trainieren will, ist hier nicht richtig! Beim Frühstück hat man ewig lange auf den Kaffee warten müssen.
Tammy
2 months ago
10.0
Friendly staff, amazing breakfast and pools
ilanitm2017
2 months ago
10.0
⭐⭐⭐⭐⭐ Our family had a wonderful stay at Meliá Koh Samui. The resort is beautiful, impeccably maintained, and in an excellent location, making it a perfect choice for families. The atmosphere is relaxing, the facilities are excellent, and every part of the resort is designed with comfort in mind. What made our stay truly special was the outstanding service. Every member of the team was friendly, welcoming, and genuinely eager to help. A special thank you to Pop, Kay, and Medew, who took such great care of us throughout our stay. Their kindness, professionalism, and warm smiles made a real difference and helped make our vacation even more enjoyable. We highly recommend Meliá Koh Samui to families looking for a beautiful resort with exceptional service in a fantastic location. Thank you to the entire team for a memorable stay. We hope to return again!
Holland
2 months ago
10.0
An amazing resort on a beautiful beach. Great pool access room was well worth the extra along with the level lounge access where we had drinks and nibbles all day. Staff were great, we couldn't fault a thing.
I3965JUalang
2 months ago
10.0
Great service from the hotel Staff. From the front reception (except the larger girl that always looked a little upset and bit rude) the staff at the hotel was very nice and accommodating. They made our stay memorable. Big shout out to the sweetest guy- Bau- who treated us like family. Great job!
T2286QZbenjaminh
2 months ago
10.0
Where do we even begin? We cannot recommend Melia Koh Samui enough, but this review is especially dedicated to the incredible team who made our wedding and entire week perfect. Our journey with Melia started 3 years ago when our wedding planner, Faii, organised our proposal. She was so amazing that we knew immediately we had to have her plan our wedding too and she did not disappoint. For three full years, Faii’s communication was flawless. She was clear, super organised, and made everything we asked for happen with so much ease. Anyone planning a destination wedding knows how stressful it can be, but Faii made the entire process extremely simple. She noted every single detail and orchestrated our big day from beginning to end with precision and grace. We also had many family and friends join us, so we asked Faii if we could organise a pre-wedding gathering at the Power Lounge. She transformed the room with beautiful decor, delicious food, and flowing drinks, making the space feel extra special for our guests. Words cannot explain how grateful we are for her hosting this for us. From the moment we arrived for our week-long stay, every single Melia worker made us feel like we were at our second home. The service was unbelievable, everyone was so friendly, welcoming, and genuinely invested in making our day special. Other staff members even popped into the wedding to congratulate us, which touched our hearts. A huge shout-out to Faii and Maria, who welcomed us from the minute we arrived. We knew we were in great hands. The attention to detail was so precise that it made everything feel seamless. We started the day with a beautiful and meaningful Thai ceremony, and Faii walked us through every step so we understood the significance of each moment. Then, in the evening, the Western ceremony was organised to perfection. Faii, along with Marina (the restaurant manager), designed our dream wedding at the Breeza Restaurant, overlooking the magical ocean. It was everything we had ever envisioned. The night felt like a dream, complete with a fire show and fireworks that were organised so well! The staff during both ceremonies were absolutely amazing. And the food? It was out of this world. All of our guests have not stopped raving about how generous the portions were, how quickly the drinks were served, and how delicious every dish tasted. Credit goes to every single person behind the scenes who made it happen. Our family and friends felt so welcomed and had the best time of their lives. We will never forget the week of celebrations or our wedding day. Thank you, Melia Koh Samui, for making our stay and our wedding an absolute fairy tale. We are forever grateful. If you're considering having your wedding at Melia Koh Samui, don't hesitate for a second. It was the best decision we ever made, and we cannot recommend the hotel, the staff, and especially our incredible wedding planner, Faii, highly enough. Thank you for giving us the wedding of our dreams. We cannot wait to return to what will always feel like our second home.
haneenalyousuf
2 months ago
10.0
⭐⭐⭐⭐⭐ We had a wonderful experience dining by the pool at the Meliá Hotel restaurant, and a big part of that was thanks to Baw. From the moment we arrived, he was incredibly attentive, friendly, and professional. We were dining with our family and friends and lots of kids, and he went above and beyond to make sure we were comfortable and had everything we needed. His warm attitude, attention to detail, and genuine care made us feel truly welcomed. Exceptional service like Bao’s is what turns a great meal into a memorable one. He is a real credit to the hotel, and we hope to see him again on our next visit.
587kamrana
2 months ago
10.0
BAW was the best person and extremely hospitalable. Such a great host and super friendly to the family. One of the best service !
sandratM5135DQ
2 months ago
8.0
Food’s not bad and the beach a little crowded but we had a fun time and the kids loved it. The complex is sprawling. Took like 10 mins to walk in. So if you leave something in your car, don’t bother going back to get it unless you really need it. Service was excellent. Look for P’Baw, he’s super friendly and was very attentive to the family’s many requests - patient and went out of his way to please us. Thank you!
Kirfara
2 months ago
10.0
Thank you to an amazing hotel!
Michele
2 months ago
10.0
ZachiR4
2 months ago
8.0
Excellent hotel, good staff..hotel with a pool and luxurious rooms Auto...and k
Navigate26366995377
2 months ago
10.0
Today is our very last day at Meliá Koh Samui, and we are so sad to leave this absolute paradise. It has been a truly perfect family vacation from start to finish. If you are planning a trip, here is why you need to book this resort: The Level Rooms are Pure Luxury: Booking "The Level" was the best decision we made. Having direct access to the pool right from our room added such a luxurious, exclusive and confortable feel to our stay. Ideal Family Setting: The location is absolutely ideal for a family getaway. The beach is beautiful, wonderfully quiet, and perfect for relaxing days together. Unrivaled Hospitality: We have felt so incredibly well looked after during our entire stay. From the warm welcome at reception to our daily visits to the Level Lounge, the service is flawless. A Dream Team at The Level Lounge: We have to give a massive thank you to the service team who made our mornings so special. Kim, Salhi, Zena, Pink, Matteo, and Juila—your attentive, perfect service and warmth and friendly smile made us feel great every single day. We are leaving today with the best memories. Meliá Koh Samui is an all-around beautiful place for a family holiday!
Murat
2 months ago
7.0
Odamız çok güzeldi
Cons: Kahvaltı kötü
Rejender Kaur
2 months ago
8.0
susancC3656GJ
2 months ago
10.0
Great resort. Family of 10 looked after by fantastic staff. Couldn’t have been better. Gift looked after all our needs.
747olesyaz
2 months ago
10.0
We liked it very much, very friendly atmosphere and stuff.
E5377LTkater
2 months ago
10.0
Amazing stay! Pool room with level access absolutely gorgeous and worth the extra. Gigi and Ribbon at the kids club are wonderful, our 5 year old daughter adored them and loved spending time doing the activities.
Pooja
2 months ago
8.0
wpearsonmd
3 months ago
10.0
Melia in Koh samui is an excellent resort with a great breakfast buffet and wonderful vip concierge lounge at The Level which included amazing cocktails , food and soft drinks . The wait staff are exceptional and exceeded expectations . I would like to thank the waitstaff ( Kim, Sachi, Pink, Matteo, Zena) for making my experience memorable and always keeping my drinks filled and my belly full. The atmosphere is wonderful light and a nice breezy environment. I thoroughly enjoyed relaxing after a long day of sightseeing and beach exploring. Would gladly stay and choose the Level experience if I returned. I visited July 2026 and found the swimmable lagoons amazing refreshing warm clean and pleasant after a busy day of sightseeing . The hotel is clean, ultra safe and the grounds are impeccable. The resort was highly recommended by travel agency and I second their nomination . I purchased tours from the onsite concierge desk (Jay) who is a fantastic expert in luxury experiences and top tier entertainment. I valued his hospitality, services and recommendations and would like to thank him for all of his recommendations and tour advice .the tours that he sold were a better value than what I was offered from my travel agent and he was able to book me a vip national park tour at the last minute after my previous booking cancelled which I had booked months in advance .
Emily
3 months ago
7.0
Location and pools
Cons: Room size and condition/cleanliness, level lounge a waste of money with unhelpful staff. Not enough lift access
Tour48381220748
3 months ago
10.0
Beautiful resort and great yoga classes with Mui
Ruth
3 months ago
9.0
C7227GPalexr
3 months ago
10.0
My family and I had the best experience staying at Melia Koh Samui. From the moment we arrived until we checked out, everything was exceptional. The stay was incredibly pleasant, and the customer service was truly top-notch. Every staff member we encountered was warm, friendly, and genuinely committed to making our holiday memorable. I highly recommend booking The Level access. The Level Lounge was the perfect place to relax, cool down throughout the day, and enjoy the extra benefits. A special thank you to the amazing lounge team—Maya, Sachi, Kim, Pink and Matteo. They made us feel welcome every single day with their genuine hospitality and attention to detail, and they truly made our stay even more special. Kuson from Breeza Beach restaurant was also super friendly and accommodating. We enjoyed our dinner because of his hospitality. The pools are probably the best in Koh Samui, with plenty of space for both families and adults to enjoy. The beachfront is absolutely beautiful, and the complimentary kayaking was a fantastic bonus that we really appreciated. The rooms were spotless, comfortable, and beautifully maintained. Melia Koh Samui is a true five-star hotel, not just because of its facilities, but because of the outstanding service provided by its team. We thoroughly enjoyed our stay and would not hesitate to return. Highly recommended for anyone visiting Koh Samui!
Alon
3 months ago
10.0
השירות באדיבות של אנשי המלון כולם שה משהו שמודל לחיקוי באמת כל הכבוד
Cons: קצת רחוק מהעיר
Ray
3 months ago
10.0
Private
איתן
3 months ago
10.0
המלון מושלם למשפחות ושקט עשר דקות נסיעה גן עדן ממש התנתקות. ועשר דקות במונית לכל מקום וk איש בכניסה עזר לנו כל כך
98anninar
3 months ago
10.0
It was a wonderful experience with an incredibly friendly and welcoming staff. The beach is beautiful, and the pool is amazing. The waitresses, Looknam and Rumi and the waiters, Krit Tiamo and Bao, are all very friendly, caring, and kind-hearted. Every time I had a problem or needed anything, they were always happy to help. They made my stay even more enjoyable. In general the whole staff was extremely friendly and polite. The hotel can be truly proud to have such friendly, professional, and dedicated staff.
CHENCHIAHUNG
3 months ago
10.0
Away from the hustle and bustle, the resort is still conveniently located within walking distance of a 7-Eleven, several massage shops, and a few affordable restaurants. The service was excellent. The gentleman who drove the golf cart and escorted us to the Level Lounge was exceptionally friendly. Whenever he saw us in the lobby, he greeted us warmly with a smile and always remembered that I was Mr. Chen. His kindness and attentiveness made us feel truly welcome. Special thanks to Kim from the Level Lounge. He speaks Chinese and kindly arranged a visit to the Roof Restaurant for us. The lagoon pool and our pool access room were definitely the highlights of our stay. The long, winding pool was surrounded by lush greenery and featured two fun water slides. My son absolutely loved it! The only downside was that the room could use some renovation. The toilet didn't flush very well, and the drain was a bit clogged.
MASAHIKO
3 months ago
9.0
N52HGjoelb
3 months ago
10.0
We had a great time !!! Nice beach, good food, great rooms, and nice pool. We want to mention Look Nam specifically for exceptional service.
I6553RQ_
3 months ago
10.0
Mui is a very good teacher. I liked her kindness and professionalism during the lesson
kotchakorns79
3 months ago
10.0
Had such a great brunch time at Melia Koh Samui! The staff, Ms.Look Nam is very friendly and have provided such an excellent customer service throughout our brunch experience with Melia Koh Samui. Thank you for such a wonderful service!
T3557CDalexc
3 months ago
10.0
Good food are excellent and restaurants staff also
Lucy Ana
3 months ago
10.0
Praia ótima ! Tudo muito bom .
Cons: Os quartos podem ser renovados , apesar de estarem bons ….
986tiav
3 months ago
10.0
We stayed at Melia Koh Samui, and our children absolutely loved the hotel and the kids’ club. Dada and Gigi were fantastic with the kids—so kind, caring, and genuinely wonderful people. They made our stay even more special. Hugs from us (Tia, Julian & Jordan)
Leisa
3 months ago
9.0
Great location and staff; comfortable spacious room (we had Premium); excellent breakfast buffet and beach restaurant; esp enjoyed our daily yoga with Mui.
Cons: It’s a huge resort, but not really 5 star compared to other 5 star properties on the island. Due for maintenance. Suited to families. Loads of kids. And weirdly, the swim up bar is located right next to kids club and water slide. Inadequate shade (small umbrellas) on the beach and around the pool, but we were able to retreat to the shaded gardens around the canal pool.
DirtyBulker
3 months ago
10.0
francescI9899QV
3 months ago
10.0
The best hotel I’ve ever stayed in. It was my mom birthday and they made a special surprise. They gave her cake during breakfast! They also made a cake with banana leaves and cut them out into letters set it down on the bed along with flowers. I will be happy to say the best five star ⭐️ hotel I’ve ever stayed in. 5 stars. Thank you members K, Pop, Jzy.
simonlK3194SM
3 months ago
10.0
My daughter and I really enjoyed our time at Melia Ko Samui. All the staff were so friendly and helpful although not intrusive. I loved the breakfast buffet and sitting there having a cup of tea overlooking the beautiful grounds was pure tranquility. I was lucky to book 2 of the yoga sessions with Mui. Mui was a fabulous instructor - very strong and flexible and got me into poses I didn’t know were possible. I learnt so much from Mui and am grateful for her time. Overall the resort was wonderful and in a perfect location - not too quiet and not too busy. Walking from the pool onto the beach was great. Thanks for a superb stay.
Sabine
3 months ago
7.0
Lage und Angebot
Cons: Sauberkeit Zimmer und Strand, Bauarbeiten mit viel Lärm für rund eine Woche direkt neben Strandliegen
Roam43032288239
3 months ago
10.0
Very helpful and great yoga class
Quest02370835744
3 months ago
10.0
This is a wonderful hotel, perfect for a family. They are very attentive. The staff are so friendly. They have a lazy pool which is really fun for children. In particular our stay exceeded expectations by Daniel who is the bell man. He was so friendly and kind. He remembered us and made an effort to learn our names. He conversed with us and we really enjoyed his company. He deserves a promotion as he went above and beyond for us when collecting our bags or taking us around in the buggy. We also really enjoyed speaking to Adam who is one of the chefs. He makes the best omelette in the morning. He was so friendly, happy and funny. He made us laugh a lot. He also deserves recognition!! The ladies in the kids club were so attentive to our child and we felt that the children were safe there in their care, although we never left them there alone. Overall this is an excellent hotel, especially for young families with babies. They had a Steriliser in the room, potty, baby bath, nappy changing mat and toddler stool for our child to reach the sink. We were extremely impressed by this. If you can, go for a pool access room if you have children. It's really convenient to go in and out of the room and also you will get access to Club which has snacks and drinks all day in AC - perfect for littles ones in the heat.
alvink678
3 months ago
10.0
It’s been an amazing experience celebrating my honeymoon in Meliá Koh Samui! Everything is perfect from check in to check out. The whole Meliá team are very hospitable and friendly while being professional. Especially Rainbow, our receptionist who helped me and my wife throughout our stay and make us feel very welcomed. It’s such an unforgettable moment that me and my wife would like to stay longer but couldn’t 🥲 We will definitely visit again in the near future!
Einat
3 months ago
9.0
Pools, service from staff, well insulated rooms can’t hear next door. Breakfast finishes at 11 good time. Access to beach
Cons: Showers were not always warm, can hear the above room as wooden floors. Only 1 hotel restaurant.
Aksels
3 months ago
1.0
Cons: - Understaffed throughout, difficult to order anything at the beach, and orders were frequently wrong across all areas of the hotel. - No welcome drink upon arrival. - Not responsive on any inquiries. - Breakfast is average. - No towels available at the pool/beach. - The main pool was under construction for our entire stay. They knew this in advance but only disclosed it at the very last minute, and the compensation offered was inadequate. For a 5-star hotel, this felt deceptive and left us feeling cheated. - Poor room design: you can't have the balcony door open with the AC on — anyone on the balcony gets locked out if the door closes. I wish I'd had the option for a refund, they never even offered one. I would have gladly changed plans and booked an actual 5-star hotel instead.
314lantyb
3 months ago
10.0
Spacious resort, excellent breakfast buffet, rooms were clean and well decorated. Pools were nice but main pool could benefit from more shady seating. Highlight of the stay was morning yoga with Mui. She is very strong, knowledgeable, and had us in poses I didn’t know I could do. Highly recommend booking yoga with her if you stay!
Taligabriel
3 months ago
10.0
Muy was an excellent teacher very competant
Sam
3 months ago
10.0
Great location amazing facilities
Cons: Bed was bit hard is all I can say hard but not uncomfortable
Karunakaran
3 months ago
10.0
656benedictee
3 months ago
10.0
A delightful place with a wonderful staff of Looknam, Nannie, Jo, Mack and Baw. The food is excellent, the service is the best and the sea view is perfect! We ate there again and again. Best regards Mr Ivar and Ms Benedicte, Norway
Ashley
3 months ago
7.0
Staff were friendly, smiling. Food via room service and breakfast buffet was great! Small children's bed in our room was nice. Decent balcony in room.
Cons: There was pretty big construction happening and we were not told anything in advance. This is really poor customer service that they tried to make up for with a small discount on select items. Did not make up for it! Areas of the hotel were even closed. The property is a bit worn, not 5 star worthy. Kids play space way too small for size of resort, but the ladies who worked there were lovely.
Adrian
3 months ago
9.0
Amazing pools, comfortable rooms, fantastic service. Outstanding resort.
Cons: Limited dining options… however there are several nice places to eat around the resort. Room service has limited options and only served till 10:30pm. Aggressive guests Occupying pool loungers and beach chairs.
David
3 months ago
9.0
Lovely staff. Central location. Highly recommend the level option. It was a fantastic addition to our experience
Belén
3 months ago
9.0
NIKCY SINGH ANAND
3 months ago
5.0
Shchar
3 months ago
5.0
jeremylC9969GR
3 months ago
10.0
Fabulous hotel with lovely, warm, welcoming and attentive staff. Whilst all the staff were lovely, a special thanks must go to Kim, Pink, Fern, Zena Sochi and Matteo in ‘The Level’ area for always going the extra mile to make our stay so unforgettable. The hotel is set in a beautiful location, the facilities are immaculate and every meal we had was stunning. I cannot recommend it highly enough.
864ekaterinav
3 months ago
10.0
Mui is the great yoga teacher, her classes are very interesting and fully of energy!
Stephen
3 months ago
8.0
Friendly and helpful staff. Good amenities, although bar terrace under refurbishment for 2 weeks, with little impact but some construction noise. Great beach and lovely sea very warm. Good breakfast with plenty of choice.
Cons: Possibly insufficient sun beds if Hotel full and pool on small side if full. Should put a restriction on ball games in the pool at certain times to give people so time to swim and enjoy without dodging balls etc. Plan shower room usage with 15 mins between departing guests to allow for room to be cleaned as lots of dirty towels etc.
Dan
3 months ago
9.0
I stayed here solo and had a really great time, excellent value for a beachfront resort. The best part is definitely the lagoon pool that winds through the hotel grounds; it’s amazing for relaxing. The staff were all nice and friendly, and they made me feel super welcome. The rooms were lovely and roomy, and the beachfront location is pretty and peaceful. Breakfast had a good selection, and everything tasted high quality.
Cons: Although my room was excellent, as it was on the ground floor, it could feel a bit dark at times.
Nicola
3 months ago
10.0
Cyril
3 months ago
9.0
Cette hôtel a une piscine incroyable la plus belle piscine que j’ai put voir et croyez moi j’en est parcourus quelque un des hôtels
Cons: Piscine et le restaurant le buffet petit déjeuner
Alex
3 months ago
9.0
Selçuk
3 months ago
9.0
Temizliği, çocuk havuzu ve restoranı gayet iyiydi. Personeller gayet yardımsever ve güleryüzlüydü. Kahvaltısı açık büfe ve çeşit olarak çok iyiydi. Kumsalda güzel aktiviteler yapıldı (ateş şovu vb.)
Cons: Bir havuzu kapalıydı ve açılacağı söylenmişti. Fakat yetişmedi. Yetişse güzel olurdu. Golf arabaları özellikle kumsal tarafından alımlarda çok aktif değildi. Çocuk etkinlikleri daha çeşitli olabilirdi.
cmerity
3 months ago
10.0
Mui, is an amazing teacher. So knowledgeable, so friendly and really makes you feel at ease. Even a novice like me could do it!!!! Thank you Mui
Shabz2012
3 months ago
10.0
We would like to say a huge thank you to Faii and the team at Melia Koh Samui for helping create such wonderful memories for our wedding week. Faii helped us organise both our welcome BBQ on the first evening that guests arrived and a relaxed post-wedding brunch the day after the wedding. From the very beginning, she was responsive, organised and incredibly helpful, keeping me informed throughout the planning process despite us coordinating everything from different countries. The welcome BBQ exceeded all of my expectations. Set right on the beach at sunset, it was beautifully styled with large bean bags, cocktail tables, thoughtful table décor and personalised menus. It created the perfect atmosphere for our friends and family to meet and relax before the wedding celebrations began. Faii completely understood the vision and brought it to life beautifully. We also stayed in the Presidential Suite, which was fantastic, and many of our guests chose to stay at the Melia too. This meant we were able to spend lots of quality time together around the pool and throughout the resort. While it isn't a direct sunset location, the evening skies were often painted beautiful shades of pink, making it a wonderful setting for gathering with friends and family. The post-wedding brunch was equally lovely—calm, relaxed and exactly what everyone needed after the celebrations. There was a great selection of food, and it was the perfect way to spend a final few hours together before guests began travelling home. We also faced several challenges in the lead-up to the wedding, including guest cancellations, flight changes and the uncertainty caused by the conflict affecting our home in Dubai. Throughout it all, Faii remained flexible, accommodating and supportive, helping us navigate changes with ease. Thank you, Faii, for helping make both the beginning and the end of our wedding celebrations so special. We are incredibly grateful.
Juan Manuel
3 months ago
10.0
Cyrus
3 months ago
8.0
N4573KPkristyd
3 months ago
10.0
This was our third stay at Melia, and once again it exceeded our expectations. We absolutely love this hotel and its beautiful location at Choeng Mon. The resort is set in a stunning environment, is impeccably clean, and every member of the team is genuinely outstanding. We cannot recommend Melia highly enough. A very special mention goes to the amazing team at the Kids Club, particularly DaDa. She remembers our boys every time we return, and they are always so excited to see her. We all share big hugs when we arrive and are genuinely sad to say goodbye when we leave. DaDa consistently goes above and beyond her role, creating such special memories for our family and making our children feel incredibly valued and cared for. Thank you, DaDa – Melia is truly fortunate to have you as part of the team. Thank you to everyone at Melia for another fantastic holiday. We look forward to seeing you all again very soon. Cheers, David, Kristy, James & Lucas Dodd
nicholineh2023
4 months ago
10.0
This hotel is amazing. I have stayed here several times, and I am always very happy when I come back. The staff are always smiling, friendly, and ready to help with anything you need. A special thank you to Baw, who does a fantastic job and always makes us feel welcome, he is the best!! I highly recommend the room with Level Pool Access. It is definitely worth it. The lounge is also very good, with great food, drinks, and a nice atmosphere. The people who worked in the lounge were very friendly and welcoming. A special thank you to Matteo and the rest of the team for their excellent service. Every stay has been a great experience, and I will definitely be back again. Highly recommended!
X6355FEmarkj
4 months ago
10.0
This was the first time back since they completed the renovations. Had an amazing time. Baw made our stay especially great with his helpfulness and friendliness. The entire team was lovely. Possibly the best breakfast selection I've ever seen. Can't wait to go back.
gabriellee990
4 months ago
10.0
Pure luxury and exceptional hospitality. From the elegant rooms to the outstanding dining and first-class service, everything was flawless. A special shout out to Auto, K and Dean for their flawless hospitality and service. This hotel truly defines what a 5-star experience should be. Highly recommended for anyone seeking comfort and excellence.
rotem shliva
4 months ago
10.0
842noag
4 months ago
10.0
From the moment I arrived, Jezy made me feel like family. She welcomed me with a warm hug, always took care of every detail, and genuinely cared about my wellbeing throughout my stay. I chose to come back for a second time largely because of her kindness and exceptional service. She made me feel at home and turned a wonderful vacation into an unforgettable one. Thank you, Jezy, for making my stay so special. I can’t wait to come back again, and can’t wait for my family to come too in January especially for you and for the hotel.
מיכל555
4 months ago
10.0
החוף מהמם, המלון ממש יפה, הצוות היו ממש חמודים
Cons: הבריכת אינפנטי הייתה בשיפוצים, אמנם פיצו בהסעות למרקט אבל לי בעיקר הפריע הרעש של השיפוצים בחוף, פרט לכך היה ממש כיף
Robert
4 months ago
7.0
We like the accommodation at the boat, easy access to the wifi’s and the lagoon pool.
Cons: The infinity pool wasn’t available until our last day and it was very disappointing. The breeze restaurant took our order for dinner and lost it after leaving us waiting for an hour. The room service for dinner that we ordered on our first night was late by over an hour. Breakfast buffet was limited.
Serien
4 months ago
7.0
It was very big and spacious, clean and green. There was 2 big pools and alot of garden areas.
Cons: There is no kids area and adults area. The kids were everywhere and there were no SPA facilities, jaccuzzi, ice bath, cold bath. The service by the pool and beach were not great, it takes a long time to get someone’s attention if you are on the beach beds. Also, the staff had a hard time opening a tab, its best if you sign to ur room.
emilyecila
4 months ago
10.0
I have been meaning to write this review since October 2025, however I will say in this case, better late than never. Our stay at Melia Koh Samui was nothing short of exceptional. We’ve been fortunate enough to travel to many beautiful places over the years, but this was genuinely the best holiday we have ever had. From the moment we arrived, we were made to feel welcome. Every member of staff went above and beyond to ensure our stay was perfect, always greeting us with genuine warmth and kindness. The level of service throughout the resort was outstanding. We were greeted with warmth and kindness at every interaction. No question was too big or too small for the team. We were lucky enough to have booked the level package, meaning we had lounge access, private check in and other perks during our stay like free transport to and from the airport and a free massage. The resort itself is absolutely stunning. The grounds are immaculate, the atmosphere is peaceful and luxurious,there are staff out maintaining the ground every morning and they too greet you with a smile. Our boat suite was beautiful, comfortable, and was the best room we have ever stayed in during a holiday. We were able to rent a motorbike with the help of the staff at the hotel, we saw so much of what a beautiful island Koh Samui is. What made this holiday so special wasn’t just the beautiful setting, but the feeling we had throughout our stay. This was mostly due to the incredible hospitality of every single staff member. They are truly so happy to have you as their guest. Thank you to everyone at Melia Koh Samui, especially Lisa, Queen, Seen, Tamarind, Keng, the kitchen staff who made the special Loy Krathong celebration unforgettable, our driver when we arrived and departed, and all of the other staff we had the pleasure of meeting. You gave us such an unforgettable experience. We are already dreaming of returning. Thank you so much for giving us the trip of a lifetime. We are sending you love from Cyprus!!
_M6470TB
4 months ago
10.0
Mui is a perfect yoga teacher we wery liked her and her class was very fun
zoehH4272VH
4 months ago
10.0
Yoga with Mui was amazing. She is so kind and fun. 🤩
Thomas
4 months ago
10.0
Établissement vraiment très complet par les infrastructures. Personnel de tout service à la hauteur du standing proposé
Cons: Seul aspect négatif les travaux en cours autour de la piscine qui était séparée en deux
Gwladys
4 months ago
7.0
La qualité de la literie. L’emplacement de l’hôtel.
Cons: La chambre près de la piscine pour enfant alors que nous n’avions pas d’enfants. Le vis-à-vis.
Yarden
4 months ago
8.0
Naruenun
4 months ago
8.0
It’s green and spacious.
Cons: The bed is small. The pool was under maintenance.
Irina
4 months ago
8.0
Guide444996
4 months ago
2.0
We booked this hotel expecting the peaceful, luxury experience advertised. Instead, we arrived to ongoing renovations around the pool area, with constant construction noise throughout the day. The noise was so loud that even the manager had difficulty hearing our conversation when we raised our concerns. The most disappointing aspect was that we were not advised of these works before arrival. Had we known, we would have chosen alternative accommodation. Guests paying premium rates deserve transparency when major facilities and the overall guest experience are affected.
Compass36175550578
4 months ago
10.0
I had a fantastic day at Meliá hotel, the food and drinks were delicious and the staff were fantastic! Lah who works behind the bar couldn't be any more kind polite or helpful, she made me feel very comfortable! Thanks lah
jacobcG9751YB
4 months ago
10.0
An absolutely beautiful hotel, the canal pool was the highlight of our stay. Never experienced anything like it before! We had a level connecting room meaning we had access to the level lounge, all the staff were so lovely. Specifically Kim, who reccomended many restaurants and activity's, booking them for us! Also made my little sister a bracelet which was adorable. Pink and fern were also very helpful remembering all our names! We were very happy about the compensation given due to the main pool being closed. 1,000 baht a day of, and 15% of drinks + happy hour almost all day!. The staff at the kids club were very friendly and kind to my little sister. Especially Ribbon. They helped me learn many Thai words!
momayet
4 months ago
2.0
I booked a Pool Level Room for a 10-night stay approximately one month in advance. At the time of booking, there was no mention of any renovation work taking place at the hotel. A week after booking, the hotel emailed me requesting the names of all guests and asking me to reconfirm the reservation. I promptly provided the information. Once again, there was no mention whatsoever of ongoing renovations or disruption to guest facilities. The first indication that anything might be wrong came while we were travelling from Koh Samui Airport to the hotel, when my daughter happened to read a recent TripAdvisor review mentioning renovation work around the pool area. Upon arrival, the experience did not improve. There was no welcome or assistance with luggage, reception was extremely busy, and we unloaded our own bags and waited to check in. During check-in I asked directly whether there was any renovation work taking place. The receptionist confirmed there was work being carried out near the pool but stated that it was only decking work and would not affect the pool itself. When I asked why we had not been informed in advance, he said we should have been notified but was unsure why we had not. No apology was offered. When I explained that this was unacceptable, I was asked to wait for a manager. The manager eventually informed me that the renovation project had overrun and that there was construction noise around the pool throughout the day, including electric saws and other building work. When I again asked why I had not been informed before travelling, his response was, “I think we did, maybe you missed it, but I believe you when you say you didn’t receive it.” This response was disappointing. Whether a notification had been sent should have been easy for the hotel to verify. More importantly, the issue was not whether I was being “believed”; it was that I had arrived for a 10-night holiday only to discover significant disruption that had never been communicated to me beforehand. Had I been informed in advance, I would have had the opportunity to cancel or book alternative accommodation at a reasonable price. Instead, I discovered the situation after arriving on the island, leaving me with limited options and forcing me to secure alternative accommodation at a substantially higher rate. When I explained this, the manager’s response was essentially, “What do you want me to do?” The only solution offered was credit in the Melia loyalty programme, which was of no practical value given that the holiday had already been disrupted and I needed somewhere else to stay immediately. In the end, I chose not to stay and booked accommodation elsewhere. The contrast in service was remarkable. Upon arrival at the alternative hotel, we were greeted at the car, assisted immediately, and made to feel welcome from the outset—the level of service I would normally expect from a five-star property in Thailand. The most disappointing aspect of this experience was not the renovation work itself. Hotels sometimes need to carry out maintenance and upgrades. The real issue was the complete failure to communicate the disruption in advance and the apparent lack of concern when the problem was raised. Future guests should be aware that if ongoing renovation work is likely to affect their stay, they may not necessarily be informed before arrival. Based on my experience, I would not choose to stay at this hotel again.
jaymafash
4 months ago
2.0
The initial check in threw up an issue, maybe not the fault of the hotel but still came up against a surly unhelpful receptionist who needs some customer service training in problem resolution The manager Siri however was the ultimate professional and behaved in a manner that we have always enjoyed on our trips to Thailand She was a delight ! She helped us sort out our issue but unfortunately we had to rebook with the hotel and wait for a refund from our agent. However, along with many guests this was the beginning of the worst experience in a hotel I have ever had through my many years of travel in Asia Major construction work was being undertaken at the hotel , not simple maintenance but axel grinding full on constitution and hammering etc from dusk until dawn Unable to hear each other speak around the pool with clouds of dust a burning smell and shards of metal found in the pool we complained along with multiple other guests. There were no signs to say this was happening , no notification at booking , on website or check in This was a 10 day booking for a relaxing end to our Thailand holiday … I will never return to a Melia and will ensure that everyone I know is aware that this brand cares about profit above the experience of it guests ! Back to the Amari or Hyatt for me ! Shame on you Melia what a poor experience I’m sure many more angry posts to follow from other guests as we are currently in a queue to complain along with numerous other guests Had we not had the issue at the beginning and had to rebook thus paying twice whilst awaiting a refund we would have packed up and left immediately ! Melia brand = poor service for me and everyone currently in Koh Samii
stevewQ102VM
4 months ago
10.0
My wife and I had a marvellous afternoon with Chef Adam and his assistant Pony who took us through cooking 4 different courses. You also have the bonus of eating all of it as well. Adam was full of knowledge and fun to be with. Pony looked after us making sure we were comfortable and always at hand to take plenty of photos. I shall definitely be cooking the food when I get home. Thank you Adam and Pony for a fabulous afternoon.
Noraini Idris
4 months ago
10.0
The pool, the ambiance
Cons: None
Dahl an
4 months ago
10.0
המלון מושלם ברמה גבוהה על חוף הים עם בריכה מהממת. בריכה נוספת שעוקפת את כל המלון עם בר ומגלשות קטנות. הצוות מושלםםםםםםם נענה לכל בקשה, תמיד דאג
Cons: החדר קצת חשוך מעבר לזה הכל מושלם
858anabelv
4 months ago
10.0
I had a great class with Mui, who is highly knowledgeable in Yoga. :) Thank you!
Marc
4 months ago
10.0
Traumhafteste Hotel wo wir jemals waren.
Cons: Nichts
SHAHADAT HOSSAIN
4 months ago
10.0
Rahul
4 months ago
10.0
Selçuk
4 months ago
9.0
Kahvaltı, plajı, genel olanaklar
Cons: Golf arabalarının organizasyonu kötüydü, havuzlar 21 hazirandan itibaren resmi olarak kullanılacak dendi fakat bitirilmedi. Billgşnşxr
Sunshine22537239374
4 months ago
10.0
Good hotel facilities and excellent morning yoga class conducted by Mui. Keep up the good work!
Marcel
4 months ago
8.0
Peta
4 months ago
7.0
Loved the property on the whole, especially how close it is to the airport and the soft white sandy beach that can still be swam at during low tide. River pool great and offered my little one lots of excitement on the various kids club and water slide features. Staff throughout our stay were fabulous, as was the food!! Also enjoyed the Club Level lounge access, although we only used it once.
Cons: The main pool was under repair, so we didn’t get the full experience (although I appreciated the alternative activities they provided guests at this time). Some updating around the river pool is required and it would be so much better if there were public toilets near the river pool swim up bar - not great to have to walk all the way to the main lobby or the closed beach pool! Would have really appreciated an evening turn down service, especially for Lounge Club access guests.
Smadar
4 months ago
10.0
Tour11686419642
4 months ago
10.0
Mui Very Lovely Yoga Teacher Highly Knowledge Great Adjustment We Love her class very very much Teacher call the Student Yoga Girl Quite Romantic May I recommend to join her class
egal123
4 months ago
10.0
We had a great learning experience with Muy, she takes her time and listens to the wishes of the guests. Kho-phun-maak-krab!
Gisele
4 months ago
10.0
The grounds, the food, the welcome drinks, the special surprise in our room as we celebrated 20yrs anniversary. Oh and the app was pretty good to request services and other things. And the coconut jam - omg, delicious! I bought a jar from the hotel as it was delicious!
Cons: It was a shame the infinity swimming pool was closed for maintenance - although we did have access to the other beautiful swimming pool and we loved it
Stanislav
4 months ago
7.0
Приветливый персонал, довольно чисто,завтраки отменные, в принципе все хорошо
Cons: Главный минус весь отпуск 2 недели был закрыт основной бассейн. По приезду нас предупредили что работы будут проводится до 21 мая, но по итогу мы уезжали 29 и он был все ещё на ремонте. Хотя на время ремонта были представлены бонусы от отеля в виде бесплатных трансферов в Чавенг и Фишермен виладж, так же скидки на алкоголь и еду, бесплатное использование сауны. Но все равно впечатление было немного подпорчено.
Dayalen
4 months ago
8.0
V3442YValaas
4 months ago
8.0
Great hotel , great staff , great service Jzi, toon , k , miew
Meg
4 months ago
6.0
- Rooms and staff were excellent - Good location if you want to stay in a relaxed area with a picturesque beach - Common areas were nice
Cons: Unfortunately, we found the hotel to be lacking in a number of areas, especially when considering this hotel is on the more expensive side for Koh Samui. We were informed a day before our arrival that the main pool would be closed for maintenance for the bulk of our stay, although disappointing we were ok with this because it was set to reopen the last 2 days of our stay, of course we received a note that the maintenance was to be extended for another 2 weeks! This left a small ‘lazy river’ pool available, this was mainly a kids pool with attached slide and infringes on the private swim up pools. To compensate we were offered just 10% off the food NOT including beverages. And that’s not all of the maintenance, they also flushed the plumbing which led to a stench in the room that I had to call housekeeping to resolve and the water was momentarily brown. Though quickly resolved by the team. Aside from the maintenance, the beach area was pleasant, however the hotel should be mindful of the guest experience when it comes to the constant interruption of street vendors who also loiter around the sunbeds for most of the day. Transfer to and from the airport (5 mins) for 900 baht is expensive when compared to taxis across the island (or the rest of Thailand!) - book your own. Hotel needs to be fair to guests and this comes across as another way for the hotel to money grab.
Diana
4 months ago
6.0
Rooms are quite big with a huge balcony and reception staff are lovely
Cons: - Main pool is closed due to work and it was not mentioned anywhere prior to booking - Breakfast staff are not kind at all - Location is not the best
Colleen
4 months ago
7.0
Lagoon pool access rooms beautiful I love the position of the property. Everything else in the property was amazing. Fantastic help staff
Cons: They were doing major works to the Infiniti pool which was out of their control but such a inconvenience also when you were sitting at the beach or you heard was construction work property is showing signs of age ageing and some maintenance is required We paid a premium for our room and didn’t get to use the infinity pool and only found out one day prior otherwise we would’ve cancelled this property and got a property with a pool
OhadBalassaino
4 months ago
10.0
We had an amazing stay at Meliá Koh Samui and would highly recommend this hotel to anyone visiting Koh Samui. The resort is beautiful, the atmosphere is relaxing, and the service was exceptional throughout our stay. A special thank you to Kim, Fern, Zena, Sachi, Tamarind, Piak, Nat, and Maya for making our vacation even more special. They were all incredibly kind, welcoming, and always ready to help with a smile. Their warm hospitality truly made a difference and made us feel at home. Thank you again for such a wonderful experience ,we will definitely come back!
BelBLThompson
4 months ago
8.0
For our first stay on Koh Samui the Meliá ticked all the boxes albeit with a few quirks. We had booked a Level pool access room and when prompted by an email from the Meliá a few weeks out from the stay I requested a king bed - more on this later. Three days before check in we received a welcome email from the Level that was full of information and a note that the Level lounge was closed and the Power Lounge was being used instead. This prompted us to search online and we also discovered that the main pool was also closed. We decided to go ahead with the booking knowing that the experience was not going to be what we had planned or paid a premium rate for. The room: The weirdest layout we have encountered, mainly due to the twin beds being pushed together so the power outlets were then in the middle of the massive bed, only one side had a side table and the bed linen didn’t fit properly - an inventive way to meet my king bed request?. Other power outlets also strangely located next to the couch without a table near by. The water in the outdoor tub always ran a murky yellow which was off putting. After swimming around the lagoon pool we think that our room was one of the better ones (614) as it was sunny in the morning and not too shaded in the afternoon. Housekeeping was good although we never had turndown service which we thought was included in the Level room. The pool access: Fantastic and easily our favourite thing about the hotel. The spa: We had a great massage but the whole space felt like it was designed for another use, sitting and having ginger tea after the massage right in front of the reception desk/computer that was printing our bill was another off putting quirk. I went back and used the sauna on another day, also strange as there was no shower or cool off facilities (that I was shown at least). The breakfast: Amazing, one of the better buffets - hot food was hot and there was also ice cream! Service was attentive too. The Location: Such an amazing calm sea and beautiful beach and sunrise was spectacular. Enough restaurants and other conveniences close by. The Service: A bit hit and miss, one gent in particular (sorry I am terrible with names) was great, he showed us to our room and was also the driver that picked us up from Samui Central. A highlight was the free Thai Boxing session - worth taking the time to do it. The lowlight was the lack of communication that the Level and main pool were shut until the day of our free cancellation period, the pool had been shut for days so it could have and should been communicated earlier. All up there were enough good points to the hotel (and location) that we would love to come back when all the facilities are open to have the ‘full’ Level experience, just a shame that this particular stay was impacted by their ‘unplanned’ renovations.
_P6614CK
4 months ago
10.0
We had a wonderful experience at the hotel, and Siri provided exceptional service throughout our stay. She was kind, professional, and always happy to help. Thank you for making our experience so pleasant and memorable!
Moyanyan
4 months ago
10.0
Mui is such a great teacher. Highly recommended to other guests to join her class!
613shaharh
4 months ago
10.0
A very good experience, we enjoyed it very much. The hotel staff were very kind and nice to us, especially BB, K and Rainy. Thank them for all the help and excellent treatment. We will definitely be back.
Idanr
4 months ago
10.0
Cons: The Food varieties is lack, need more options The main pool was closed, we still had fun
Fungayi
4 months ago
9.0
Dahl an
4 months ago
10.0
מלון פשוט מושלם שנשארנו עוד 9 ימים, אחת הבריכות הייתה בשיפוץ נתנו לנו חדר עם בריכה שבמחיר שלו הוא כפול מהחדר הרגיל, צוןת דואג אנשים מדהימים
Cons: אהבנו הכללללל
_T7206XQ
4 months ago
10.0
Best Yoga Teacher is Mui Very highly Knowledge for give to Student We love this class
696cavenm
4 months ago
10.0
I recently visited Melia Koh Samui and was blown away by the level of customer service, largely thanks to Nannie, Daw, Frong, Yao, Yak & Baw. Baw & Nannie went above and beyond to help us with 50th Birthday celebration ceremony(Baw) & customer service on the pool bar (Nannie). Their professionalism, friendliness, and efficiency really stood out. I will definitely be returning and highly recommend this team!" -kevy & friends 🧡
יוסי סיני
4 months ago
8.0
החדר נקי , השירות מצויין, האוירה שהמלון מייצר.המיקום היה טוב.החוף היה נפלא. שירותי הספא היו מצויינים
Cons: ארוחת בוקר ברמה בינונית מבחינת מבחר. טרקלין היה ברמה נמוכה. הבריכה היתה סגורה לשיפוץ. ולא עודכנו לפני.
Caven
4 months ago
9.0
Navigator51113082646
4 months ago
10.0
We stayed at Media Koh Samui during a weekend getaway and had a wonderful experience. The hotel is perfect for families with children, with a bright, colorful, and fun atmosphere that makes everyone feel welcome. The staff were always warm, friendly, and smiling, making our stay even more enjoyable. The room was very clean, and the housekeeping team was especially kind and attentive. Special thanks to Lemon, Ha, and Men for taking such great care of us throughout our stay. The food was absolutely delicious, especially the Sunday evening dinner — definitely not
Daydream13927461420
4 months ago
10.0
We had an amazing stay at Melia Koh Samui during our trip as a couple. We were very lucky with the weather, as it didn’t rain at all, which made the experience even more perfect. The hotel is absolutely beautiful, with crystal-clear water and a stunning beach that creates a relaxing and romantic atmosphere. Another great thing is the location, there are plenty of restaurants nearby, and a 7-Eleven is just a short walk away, making everything very convenient. One highlight you definitely shouldn’t miss is The Breeza restaurant inside the hotel. The Spanish fried rice was absolutely delicious, and every steak dish we tried was premium quality and perfectly cooked. Most importantly, the service was exceptional. Both the front desk staff and restaurant team were incredibly friendly, attentive, and professional throughout our stay. The room was also very clean, stylish, and well-maintained. Overall, we had a wonderful experience and would highly recommend this hotel for couples looking for a relaxing getaway in Koh Samui.
jaashford97
4 months ago
6.0
The piece alone that killed the experience for us was the quality of the food. We ordered room service after a long day, but the cost was exorbitant and the quality was subpar — for example, the mango in our dessert had clearly been sitting out exposed for a period of time as it was browning… something I haven’t seen once in any food during my time in Thailand through May at any other hotel or restaurant. The sides that came with our ribeye did not feel fresh or flavorful at all. Additionally, our breakfast to go meal for our flight was lacking… other hotels had been far more generous and flexible with their breakfast buffets for us; it felt like we had been given a packed school lunch. Out of all the food we had across three countries, seven hotels, and many restaurants, the food was genuinely some of the most offputting and disappointing. For a hotel that’s listed on AMEX’s Fine Hotels and Resorts, I had higher expectations. Might stay again for the nice facilities and people, but probably not for anything related to food.
RonVaisman
4 months ago
10.0
We spent 9 wonderful days at this amazing hotel, and the pool truly made our vacation! We couldn't have chosen a better place in terms of aesthetics and overall experience for us and our young children (ages 3.5 and 5). The two rooms we booked were incredibly spacious and comfortable. That being said, there were a few logistical and safety issues. We found it quite inconvenient that there was no guest elevator, which meant we had to constantly carry our strollers up and down the stairs. Regarding the pool, while beautiful, the edges and pool steps have some rough/sharp areas that caused multiple cuts on our feet (I personally got a fairly deep cut). Additionally, the path to the kids' pool gets dangerously hot in the sun; we walked there barefoot and actually got burns on the soles of our feet, which forced us to carry the children and borrow flip-flops from other guests just to walk back. As a vegan family, the dining experience was initially quite a struggle. Despite notifying the hotel in advance and receiving assurances that they were prepared for us, this wasn't the reality upon arrival. Some staff members lacked basic knowledge about veganism (for example, a waiter incorrectly claimed the dry pasta contained eggs but the sauce was vegan). For the first two days, we had very little to eat until the chef finally managed to order vegan cheese following our feedback. Even then, the options were mostly limited to pizza, with no meat substitutes or tofu integrated into the standard dishes without a special request. However, after a few days, the breakfast situation improved immensely! The chef went above and beyond, preparing delicious vegan croissants and pancakes that our kids absolutely loved, along with a fantastic tofu scramble with avocado for protein. Lastly, I want to give a massive thank you to Zena from the hotel staff. She welcomed us with a warm smile on our very first day and was incredibly helpful and attentive until the moment we left. Our kids completely fell in love with her- she is truly wonderful and a huge asset to the hotel!
Sherpa13312781318
4 months ago
10.0
Very good and extrem beautiful hotel. Very kind employees. Especially “the level” team full filled all wishes. A big thanks to Tamarind, Pink, Kim, Zena and Maya. We had a great time there.
Roshan Kumar
4 months ago
3.0
Stefanie
4 months ago
10.0
Ein wunderbar geführtes Hotel in traumhafter Lage direkt am Meer. Bereits bei der Ankunft wurden wir herzlich empfangen und haben sogar ein Upgrade für unser Zimmer erhalten, worüber wir uns sehr gefreut haben. Unser Zimmer war sehr sauber, hat angenehm gerochen und die Klimaanlage funktionierte tadellos. Auch die Betten waren sehr bequem und wir haben hervorragend geschlafen. Alle Mitarbeiter sind durchweg freundlich und sehr höflich. Die gesamte Anlage ist wunderschön gepflegt – besonders der Garten ist traumhaft und alles wirkt sehr sauber. Das Wasser ist herrlich erfrischend und trotz Familien mit Kindern findet man jederzeit ruhige Plätze zum Entspannen und Zurückziehen. Auch das Frühstück war ausgezeichnet: abwechslungsreich, verschiedene Brotsorten, sowie Salate, frisches Obst und diverse frische Säften - auf Wunsch kann man sich jederzeit weitere Säfte frisch zubereiten lassen. Die Lobby ist sehr einladend und man fühlt sich rundum sicher und wohl. Die ruhige Bucht, die entspannte Umgebung sowie Restaurants und Bars in der Nähe machen den Aufenthalt perfekt. Wir fühlen uns hier so wohl, dass wir unseren Aufenthalt sogar verlängert haben. Ein wunderschöner Ort für Familien und Paare – wir können dieses Hotel absolut empfehlen und würden jederzeit wiederkommen.
Cons: Durch die wunderschöne, tropische Gartenanlage landen natürlich manchmal Blüten und etwas Laub im Pool, was gelegentlich etwas störend sein kann. Allerdings wird ständig gereinigt und das Personal bemüht sich sichtbar sehr darum, alles sauber zu halten.
93abbasn
4 months ago
10.0
Best Service the people k was the best man ever of the hotel
Blanka
4 months ago
10.0
Amazing location if you are looking for a quiet relaxing vacation but still lots of options around to eat out, massage, convenience stores, bars. Choeng Mon is a quiet and relaxing part of the island. The hotel facilities and the rooms are kept extremely clean and the staff is very kind and attentive to the guests. The breakfast has great variety and good quality food for all kinds of diet needs. Service at the restaurant and the beach was exceptional as well. As a solo traveler, I also appreciated the staff coming over and having a chat everyday.
Cons: I would suggest the hotel consider introducing a clearer gym policy regarding filming and social media content creation. Some guests were using tripods to record content and were effectively occupying large parts of the gym for extended periods of time. This made the space uncomfortable and less accessible for other guests. The gym is a shared facility, and guests should be able to use it freely without worrying about being filmed or appearing on social media unintentionally. Clearer guidelines around filming and equipment setup in shared spaces would greatly improve the experience for everyone.
Lynda
4 months ago
10.0
It is right on the beach and the gardens and pool were fabulous
Cons: Some of the jacuzzi and waterfall areas of the pool needed maintenance and the infinity pool was being repaired but it didn't stop us enjoying it
Aleksandra Dimitrova
4 months ago
10.0
515rajvig
4 months ago
10.0
Pleasant stay. Good vibes. Need to add indian menu.
A5308UOvictoriaj
4 months ago
10.0
We have just returned back from the Melia with our children aged 6 & 9. This is our 3rd time staying here. I have nothing but good to say about this hotel. This hotel is in a lovely setting. It’s very clean. ALL of the staff are amazing. They all work so hard. I can’t recommend it enough. As we have been before we have got to know a lot of the staff and it’s so lovely to have such a lovely welcome back. Our children love the kids club. Ribbon, DaDa, GiGi & Mui are so lovely, kind, caring. It so nice to have a great kids club. They do so much with the children. We are very grateful knowing that our children are very well looked after & kept safe. Thank you ladies. The pools are great too. We have never had problems getting subbeds. The staff around the pool are fantastic. Baw & Krit are great. They always go an extra mile to help. The service they give you is brilliant. Thank you guys for all your hard work and making us feel so welcome. The food is also great too. No problem at all. I would just like to say that all the staff are wonderful and so helpful. Always smiling and give you 5 star treatment. We will be back again. Thank you to the melia staff for giving us a wonderful holiday again. We are all looking forward to seeing you all again soon. Khop khun kha 🇹🇭 Vicky, Tony , Nancy & George (ling 🐒)
m0ullim
4 months ago
10.0
I just wanted to share how absolutely incredible my stay was at your hotel. I truly loved every moment of it. The hotel itself was amazing, but what really made the experience unforgettable was the level of service and kindness from your team. They kindly offered us compensation due to the inconvenience caused by the temporary closure of the swimming pool, and the way everything was handled exceeded our expectations. The team immediately accommodated us and made sure we felt comfortable and well taken care of without any delay or hassle. A very special thank you goes to Siri ❤️🥰, the manager, as well as the receptionist K and Miu 🥰who assisted us during our stay. They were both absolutely wonderful so kind, attentive, and genuinely caring. Their friendliness and willingness to help made such a difference and really elevated our entire experience. We are used to staying in high-end hotels, but this was honestly one of the best hotel experiences we have ever had. The level of hospitality, warmth, and professionalism was exceptional from start to finish. Thank you again for such a memorable stay. We will definitely be coming back and recommending your hotel to others without hesitation. We wish you the best Amelle
698suzanneb
4 months ago
10.0
This resort was out of this world. The food, the location and the staff, especially Bow the pool waiter he went above and beyond to make sure everyday was bliss. Thank you and can’t wait to come back again
jayy709
4 months ago
10.0
Excellent location that has plenty of places to eat on your doorstep (walk out of the hotel and turn left). The employees in the hotel, especially “K” always had a smiled, looked for ways to help and nothing was ever hardwork, a very different story to UK hotels. I’d recommend this hotel to friends and family for sure.
eliase307
4 months ago
10.0
For our honeymoon, we booked The Level Grand Suite for 8 nights. Two days before arrival, we were informed that the main pool would be undergoing unforeseen maintenance. This was disappointing as it was one of our main reasons for booking this hotel. However, after a couple of emails, we were offered a room change to one of the Boat Suites with pool access (since the loop/river pool was still open). From the moment we checked in, the staff was extremely welcoming and super friendly. Especially Kim, Tamarind, Zena, Nat, K, Rainy, Rainbow, Siri and Pink (just to name a few, though the entire team is superb). Also, as a celiac, they took extra good care of me during breakfast and at The Level Lounge, ensuring everything was safe and gluten-free. Thank you to the amazing team for looking after us so well on our honeymoon!
Annika
4 months ago
8.0
Sehr schönes Hotel und schöne Anlage und Lage 🥰 ich kann die Lage jedem empfehlen, der es ruhig und trotzdem gut angebunden haben möchte! Wir hatten eine Pool suite, diese war sehr schön! Das Frühstück war herausragend lecker 🙏🏼 und das Personal 12/10! Alles sehr sauber! Es wurde uns jeder Wunsch von den Lippen abgelesen! Der Strand und das Restaurant Breeza auch sehr sehr schön! Aktivitäten, Zimmerservice alles TOP!
Cons: Leider wurde der Pool renoviert als wir dort waren, allerdings haben wir viele Rabatte dadurch erhalten und ein kostenfreies Abendessen! Das hat es für uns wieder gut gemacht! Dennoch ein paar Punkte Abzug, da es so kurzfristig kommuniziert wurde und am Strand Baustellengeräusche sehr störend waren.
Vladimir
5 months ago
10.0
Ничего
Cons: Все, бассейн на реконструкции, в номере воняет плесенью, в общем все старое, ужин ждали 30 мин+ хотя заказали только стейк(готовится 10 мин максимум) и креветки ( 5 минут) принесли все холодное и креветки разваренные, в общем впечатление оставляют желать лучшего) самое хорошее это завтрак, но лосось можно добавить на завтрак)
RuthH637
5 months ago
10.0
We absolutely loved our stay at Melia Koh Samui and honestly wish we had stayed longer than 9 nights! We travelled with our 2.5 year old son and the resort was perfect for families. The grounds are beautiful and very well maintained, with amazing pools, water slides, a fantastic toddler splash pool and a great kids club. There were so many activities for both adults and children, but also plenty of relaxing areas to unwind. The restaurants at the resort were excellent and we loved the location on Choeng Mon Beach. There are lots of restaurants, bars and massage places right outside the hotel, and it was easy to get transport to other areas of Koh Samui. What really made the stay special though was the staff. Every single staff member was warm, friendly and incredible with our son, which made such a difference travelling with a toddler. We would return in a heartbeat and highly recommend Melia Koh Samui for families, couples or anyone wanting a relaxing but fun stay in Koh Samui.
Yunus
5 months ago
8.0
alexandrabG636WF
5 months ago
10.0
A fantastic time enjoyed at this hotel, in good part because of these amazing staff members: Bam (at the Breeza Beach Restaurant—future upper management material!) Rainbow Rainy Daniel Paul The team made our stay incredible and we are very grateful.
Villarollo
5 months ago
10.0
We had a wonderful stay at Meliá Koh Samui. The hotel is very beautiful with a great design and relaxing atmosphere. Our room was very clean, and all the facilities were amazing and well maintained. The breakfast was also very good with many choices available every morning. The only disappointing thing during our stay was that the main pool was closed for maintenance. There was another pool available, but it was not as comfortable for us to use. Overall, we still had a perfect experience and really enjoyed our stay. We would definitely recommend this hotel to others visiting Koh Samui. Natty & Rolf
907gillyb
5 months ago
10.0
My husband and I had an amazing honeymoon at the Melia Hotel in Koh Samui. The hotel staff were so friendly and nothing was ever too much trouble. A special call out to Baw, and his Team. The conversation and cocktails flowed and we felt so welcome and looked after. Would definitely recommend and will be back in the future. Gilly and Rich Uk
Thijs
5 months ago
10.0
Very nice resort, friendly staff making sure my stay was comfortable.
Cons: Nothing
Dream14303461680
5 months ago
10.0
Pink , Nat Tamarind. The level team 服務的很好， 推薦大家住 the level 的房型， 裡面包含的服務很多元， 絕對值回票價。 我們這次住 the level pool access 的房型， 可以直通泳池， 推薦喜歡游泳且想在飯店放鬆的人住。 Melia hotel 真的很讚😎
Riner
5 months ago
10.0
Die Lage den wunderschönen Strand super Pool Anlage den wunderschönen Garten wo immer gepflegt wird und das Morgenessen hat alles was das Herz begehrt über alles es waren zwei wunderschöne Wochen wo wir hier erlebt haben das Personal immer freundlich und hilfsbereit
Cons: Da gibt es nichts zu bemängeln
Swindon_WiltsAjb
5 months ago
8.0
Beautiful location and very clean. Staff were so polite and attentive throughout the whole complex. Our room was well tended to daily and we loved the swim up room. Be aware though some rooms might be in the shade for most of the day. The level here was disappointing compared to other locations within Melia.
Inspiration717468
5 months ago
10.0
From the moment we step in, we were welcome and treated like kings. We included the level service and this was beyond our expectations. Kim, Runi, Zena and tamarind were great. They look after ourselves like no others. They were the best! I will definitely come back again to Melia and I highly recommend this resort to anyone who appreciates an amazing customer service.
YUVAL
5 months ago
10.0
Q8399UGlaurad
5 months ago
6.0
This hotel DOES NOT do day passes or beach club access. Ignore any website or review saying it does. We emailed two separate email addresses and phoned ahead - no response on the website phone or email address, so we risked a taxi over by mid-afternoon as we found a website that included prices and terms. I can’t comment on the facilities as we didn’t see them and were told we could stop for lunch but would not be allowed to use the facilities at all, so heed this warning and don’t waste your time like we did. The Deck in BoPhut has a pool / bar access if that’s what you’re looking for explicitly
K3648QCverar
5 months ago
10.0
Mui, very nice teacher for thai herbal Massage compress, thanks :)
Cecilia
5 months ago
8.0
gemmamX6214TP
5 months ago
10.0
Had such an amazing stay at this resort! Everything from start to finish was smooth, stress-free, and honestly exceeded expectations. The transfers were super fast and easy, which made arriving and leaving completely hassle-free. A special shoutout to K our driver, he was very friendly and funny. Would absolutely come back again. Highly recommend if you’re looking for a relaxing and well-organized getaway!
miamI8156PB
5 months ago
10.0
Our stay was amazing. Clean rooms, great location and helpful staff that wrnt above and beyond. Would book Melia again 100%. K was a fabulous driver, quick to get to the airport.
TatsuyaI3
5 months ago
10.0
Mui yoga teacher lesson was great
Z7925NIjamesl
5 months ago
10.0
Had a wonderful stay Great location on a nice beach and brilliant pool More oriented towards Families All the staff were fantastic A special mention the porter “ K “ He Always went out of his way to help Even a simple gesture of bringing me a glass of water while I was waiting for a taxi after check out was one of many examples
yumikoa675
5 months ago
10.0
We would like to express our heartfelt gratitude to the staff at Melia Koh Samui for making our stay so memorable. Their professionalism and warm hospitality truly stood out. •K (Bell Staff) Our wonderful experience began the moment we arrived, when K guided us to our room. His welcoming demeanor helped us feel relaxed immediately, and he set a perfect tone for our stay. He also drove us to the shopping mall and provided very accurate local information, allowing us to enjoy our shopping trip and return to the hotel comfortably. He is a fantastic member of the team. •TAMARIND (The Level Lounge) Tamarind’s bright personality and efficient service were remarkable. I would like to specifically mention that she addressed me by name from the very first time we visited the lounge after our arrival. This not only made us feel welcomed but also gave us a warm, "at-home" feeling, as if we already had a friend at this beautiful resort. Her hospitality created a truly relaxed atmosphere. •ZENA (The Level Lounge) Zena impressed us with her kindness and incredible intelligence. Thanks to her amazing memory and attention to detail, we were able to enjoy our sightseeing trips without any worries. She perfectly handled multiple verbal requests at once—including taxi arrangements and round-trip transportation to the Fisherman’s Village Night Market. We were truly surprised and impressed by her competence. •KIM (The Level Lounge) Kim was very sincere and attentive. He kindly customized standard cocktails to be non-alcoholic for us or adjusted the alcohol content to our preference while keeping the flavors delicious. We deeply appreciated his thoughtful and flexible approach. •MUI (Morning Glow Yoga) A special thanks to Mui, the yoga instructor. My husband and I ended up being the only participants, and we were fortunate enough to receive a private lesson. As a professional instructor, she incorporated a great variety of poses. Even my husband, who is a complete beginner, thoroughly enjoyed the session thanks to her expert guidance. •KROD(Bell Staff) Finally, we were deeply moved by a wonderful surprise from Krod. As we opened the lounge door to head to the lobby, Krod was already there waiting with a buggy. We hadn't called for one, so we thought he was there for someone else. However, he told us, "I'm here to pick you up." It turned out he had remembered our schedule from when he helped us with our suitcases earlier and timed his arrival perfectly. This seamless coordination with the lounge and concierge staff was truly impressive. It was a heartwarming conclusion to our trip and a memory we will cherish. Thank you all for the wonderful memories.
sophiecN5403BV
5 months ago
10.0
Hotel was amazing and the pool access rooms are superb! What made the holiday was the lovely staff who can’t do enough for you, especially the ones at the restaurant.
coryn978
5 months ago
10.0
Everyone was so welcoming and accommodating to every need. I found that Baw was always so friendly and helpful especially and always went above and beyond for myself and my family. The rooms were lovely and were presented beautifully. Couldn’t recommend this place enough.
R4865ZYjustink
5 months ago
10.0
The location of the hotel and the overall property is wonderful, really beautiful. The staff in particular take great care of you—they’re extremely friendly and attentive. We booked breakfast with the hotel, and it’s very varied and also very delicious. The rooms are very modern and cozy as well. Of course, you spend most of your time outside, but when you’re in the room, you feel very comfortable
leolE5007OU
5 months ago
10.0
Our family recently spent a week at Melia Koh Samui this March, and it was hands down one of the most relaxing and seamless vacations we’ve ever had. We stayed in The Level room with poolside access, which I cannot recommend enough. Having direct access to the water right from our room made the logistics with children so much easier and more enjoyable. What truly makes this resort special, however, is the incredible staff. They are exceptionally kid friendly, which took all the stress out of our stay. We felt genuinely welcomed from the moment we arrived. Special Shout-Outs: • Ken: A massive thank you to Ken, who really made a lasting impression on us. He is the definition of service-minded and was so incredibly friendly with our family. He went above and beyond to ensure we had everything we needed. • The Dream Team: We also want to give a huge mention to Kim, Lisa, Queen, Tamarind, and Pink. Their kindness and professional service made our daily life at the resort a total breeze. If you are looking for a luxury resort in Koh Samui that actually understands how to cater to families while maintaining a high level of service, this is the place. We can’t wait to come back!
jackhR5971UP
5 months ago
10.0
We travelled from Australia with a large group including our family of 4, as well the kids Aunty , Uncle and cousin & also their Nan , pop & their two best friends . We have the best time here , so much to enjoy at the resort with lovely people working there. A very special mention to our now friend Frong who we met working the poolside bar, a very friendly caring young man who went above and beyond day in , day out for our family. We will be back very soon!
Luan
5 months ago
9.0
Staff and cleanliness of the resort were amazing. Big thank you to Diana and Golf . They always went above and beyond every morning at breakfast. Always smiling and hard working.. Thank you to the housekeeping team who maintained our room immaculately. Thank you to all the staff for making our holiday special.
Cons: More choice of outside restaurants would have been nice. There was more to offer in the Chaweng or Bophut area.
Alvin
5 months ago
5.0
Pools are big, location is next to a very clean beach. Staff are friendly and helpful.
Cons: Overall, my stay at this hotel was quite disappointing and did not meet expectations for the price paid. While there were a few acceptable aspects, several key areas fell short and significantly affected the overall experience. The breakfast spread was very limited, with minimal variety and little effort to cater to different preferences. This made each morning feel repetitive and underwhelming. The toiletries provided were also of poor quality and appeared to be generic, unbranded items, which gave a rather budget feel instead of a comfortable hotel experience. In terms of room facilities, the shower water pressure was extremely weak, making it inconvenient to use. The air conditioning was also problematic — it seemed to be malfunctioning and made the room uncomfortably cold with little control. Cleanliness and environment were also concerns. There were people smoking in various areas, including both tobacco and what appeared to be weed, which created an unpleasant atmosphere throughout the property. The amenities did not live up to expectations either. About half of the jacuzzi facilities were not working, limiting their usability. The gym was also underwhelming, with only a very limited selection of machines, making it difficult to have a proper workout. Overall, the hotel needs significant improvements in maintenance, amenities, and guest experience to justify its pricing.
Galia
5 months ago
10.0
Lital
5 months ago
9.0
The pools are comfortable and kids friendly, the private beach is clean and great, restaurants on the beach. The room was clean and comfortable.
Cons: It would be great if our room could be closer to the beach or the main pool. Also, the staff was very nice, but when we arrived we received the room without any explanation. We would prefer to have an overview of the hotel facilities and room before getting the key.
Joseph
5 months ago
9.0
helior57
5 months ago
10.0
I highly recommend this hotel. When I return to Koh Samui, I will definitely stay here again — for its great location, quality service, excellent facilities, beautiful beach, and outstanding breakfast. The gym is small but well equipped, perfectly adequate for maintaining fitness, though not designed for high-performance training. A special mention to Tun, who was consistently attentive, friendly, and always available to help. The hotel also arranged a birthday surprise, which we truly appreciated. The only point to improve would be the availability of more trash bins around the hotel. Thank you.
Dinger
5 months ago
8.0
Pays fort sympathique, déjeuner copieux et succulent, personnel au petits soins (hormis Baw du Breza restaurant)
Cons: Lors de notre arrivée on me demande quel somme je vais mettre en caution ??? ne comprenant pas la démarche je demande si 40 000 BHT convient, on me précise que oui, soit ? j'optempère. Au bout de huit jours je découvre un courrier glissé sous ma porte, me demandant de passer régler 82 000 BHT de dépense, je décide de me rendre à la plage avant, et commande deux boissons. Le comportement du serveur Baw, qui vient nous voir, alors que nous sommes allongés sur nos transat au milieu de plein de monde,nous reprochant avec véhémence, un manque de crédit à haute voix , brandissant une note de 340 BHT pour deux bouteille d'eau plate est totalement déplacé. je règlerai pour plus de 150 000 BHT ' totalement justifiés.
S307BBrichards
5 months ago
10.0
Our final day staying at Meliá in ok Samui. The hotel is superb, friendly staff, clean and wonderfully kept gardens. Wonderful breakfasts. The list is endless. Right on the beach so easy to hop from pool to sea. Resort is just what we wanted too, enough options for food and drinks and not too busy too especially as it’s our honeymoon trip. All in all highly recommended! Hopefully we’ll be back next year! ❤️
Charlélie
5 months ago
10.0
The luxury of our stay. The resort is so well maintained, everything we needed or wanted was so accessible and the staff were always so friendly, helpful and welcoming. We loved the pool access rooms and the accessibility to the beautiful beach and beach restaurants.
SharonT160819
5 months ago
10.0
Excellent meal tonight, big portions, food tasted amazing, beautiful seafront location and excellent service from our server Lookwam
Compass67999331937
5 months ago
10.0
We had an exceptional stay at Melia Koh Samui. One of the best resorts we've stayed at. It's beautiful beachfront location, friendly staff and delicious food made the overall experience even better! Looknam was our favourite staff member at Breeza Restaurant, our son loved her. Rooms are very clean and the huge swimming pool was the highlight. We already can't wait to come back.
Jacinda
5 months ago
9.0
jolykayc
5 months ago
2.0
Dear Management Team of Melia Koh Samui, I am writing to formally express my deep dissatisfaction regarding my arrival experience at your hotel today. I traveled with my two children and had anticipated this stay for several months. More than three months prior to my arrival, I clearly communicated via email my specific needs as a person with a disability. I explicitly requested a room located on the ground floor, close to both the pool and the beach, in order to accommodate my physical limitations. Following your team’s response, I was advised to cancel my initial Premium Room reservation due to its location on an upper floor and to rebook a Deluxe Room instead. I followed these instructions in good faith, canceling my original reservation and making a new one accordingly. However, upon arrival today, I was met with a complete lack of consideration, empathy, and professionalism from your reception staff, specifically BB and Van. Despite clearly explaining my physical condition, presenting my disability card, and detailing my inability to walk long distances or stand for extended periods due to severe back issues, no appropriate solution was offered. I was made to wait nearly two hours at reception without any meaningful assistance. The only options presented were either to walk excessive distances—which I explicitly stated I am physically unable to do—or to wait standing for a buggy, which is equally unsuitable given my condition. When I asked for a direct way to contact buggy services to avoid standing, I was told this was not possible. Furthermore, I was offered a boat suite that was not suitable for me and my two children. Even more concerning, I was told to take that room for one of my sons while I would stay in another room with my other child, meaning I would have to book and pay for an additional room and leave my 11-year-old son alone. This suggestion is not only unrealistic but also highly irresponsible. I was also asked to pay a significant additional fee for a more suitable room location, which gave the impression that resolving my accessibility needs was secondary to generating extra revenue. I must also highlight the deeply disrespectful behavior displayed when one of your staff members spoke at length in Thai with her supervisor in front of me, despite both being capable of speaking English. This created a clear sense of exclusion and lack of transparency. In addition, I was not provided with a room before 3:00 PM. While waiting by the pool itself would not have been an issue, the accumulation of everything that had already occurred made this delay even more frustrating, especially given my condition and the complete lack of care and respect shown. I have stayed in many hotels, including high-end establishments, and I have never encountered such a level of indifference, incompetence, and disregard for a guest with a disability. This experience falls far below the standards expected from a brand like Melia. There is no point in responding to this complaint with a generic apology. I clearly informed your staff, on site, that I would be reporting this experience publicly, and I was told “go ahead, no problem.” Therefore, please do not reply with statements suggesting that I should have informed you or given you the opportunity to address the situation, as I did so from the very first moment. Sincerely,
Cecilia
5 months ago
9.0
EKATERINA
5 months ago
10.0
Nice place with delicious breakfast and very friendly stuff
Cons: It was’t the best beach in Thailand but the pool and territory garden compensated this completely
812katia
5 months ago
10.0
Coco’s dancing was really great for kids! My daughter really loved it. It also included a free kids meal. Mui is a lovely member of staff who took the time to chat with us. :)
Y8910KYkevins
5 months ago
10.0
Great yoga session with Mui. Good value for hotel.
lizardhook
5 months ago
10.0
Wonderful teacher, great lesson. Feeling very grateful
P5952ZWlauras
5 months ago
10.0
Cool concept and a beautifully designed resort! We really enjoyed the boat theme and the continuous pool that loops around the property, especially with direct access from the level entry rooms. Checkin was smooth and professional, thanks to Lisa, and we appreciated the upgrade to one of the boat suites. The suites themselves are quirky and fun to stay in, compact sleeping space, but a very spacious bathroom and closet. The swim up access is a great touch, with comfortable loungers and easy entry to the pool. The pool itself is a highlight, with different zones as you move around, plus a swim up bar. The Level lounge is a great perk, offering complimentary breakfast, snacks, soft drinks, and evening cocktails with canapés. The only downside was that daytime snacks weren’t always well stocked around lunchtime. Breakfast overall had a good selection. The Level lounge offers à la carte options like waffles, pancakes, and toast alongside a buffet, while the main restaurant also has plenty of variety, though the atmosphere felt a bit too family oriented for us. Overall, a great hotel with strong theming almost like a Disney style resort. We really enjoyed our 4-night stay as a couple, but it does lean more toward a family friendly experience, so we’d especially recommend it for those traveling with kids.
Vera
5 months ago
1.0
Cons: Отель заявлен как 5*, и, к сожалению, ожидания, сформированные по фото и описанию на Booking, не оправдались. Из плюсов — действительно большая и зелёная территория, как и заявлено. На этом, пожалуй, основные достоинства заканчиваются. Сам отель очень большой, корпуса по 3 этажа, но лифт есть только в зоне ресепшена. Для гостей с ограниченными возможностями или даже просто с багажом это создаёт серьёзные неудобства. Передвижение по территории в целом неудобное: нет прямого и понятного прохода к морю и бассейну, вместо этого — постоянные лестницы, спуски и подъёмы. На территории отеля нет ни одного места для отдыха, где бы была хоть какая-то тень. Организация пространства вызывает вопросы. Бар с алкогольными напитками расположен прямо в бассейне рядом со спуском с детской водной горки — это небезопасно. У основного бассейна недостаточно лежаков, сам бассейн выглядит неухоженным: по бортикам стоят неубранные тарелки с остатками еды. Также наблюдали, как люди плавают в бассейне с пивом в стеклянных бутылках, что недопустимо с точки зрения безопасности. Сервис на низком уровне. В ресторане ждали меню около 20 минут, пиццу — 40 минут. Очевидно, что персонала не хватает, обслуживание медленное. В отеле очень шумно, атмосфера не располагает к отдыху. Отдельно про море: в начале апреля его не было. Люди бродили в 100 метрах от берега - воды по щиколотку. Отдельно стоит отметить реакцию персонала: мы были тремя семьями и уже через 3 часа после заселения приняли решение переехать в другой отель. На ресепшене без вопросов оформили чек-аут и даже не поинтересовались причинами нашего отъезда, что также говорит об уровне сервиса и отношении к гостям. Считаю, что данный отель не соответствует заявленному уровню 5* ни по качеству сервиса, ни по организации пространства, ни по стандартам безопасности.
L_M_S8643
5 months ago
10.0
Second time back to the Melia and we haven’t been disappointed. Lovely hotel with great location that has a boutique feel. All of the staff are happy, welcoming and can’t do enough for you. Standout person - Baw - amazing friendly pool/sunbed guy always checking in on you for your every need. This year we had levels access - not sure it is worth it - very slow breakfast food service (although it’s all great!) and most of what you can get is available at the normal breakfast place. Staff attentive and friendly - especially Tamarind and Kim. Pool could do with a few more options of sunbeds in the shade (maybe a canopy over a section as it gets SO hot!! We’ve already booked for next year …
Alina
5 months ago
8.0
Oxana
5 months ago
9.0
Natalia
5 months ago
10.0
ghambarbie
6 months ago
6.0
Good things : yoga class with teacher Mui, delicious breakfast , friendly staffs Inconveniences points for family with little baby & toddlers: baby cot doesn’t provide the mattress so your baby have to sleep with the hard structure of the cot , the hotel doesn’t provide elevator for building 2,3,4 if your baby is heavy you have to be very strong . Each location is very far from each other (the beach , the room , the restaurant),
L8829MHamberl
6 months ago
10.0
Mui is an excellent yoga teacher. Thank you!
P9679YJalexm
6 months ago
10.0
We had an incredible stay at Meliá Koh Samui, and I honestly can’t recommend it enough. From the moment we arrived, the service was next level, warm, genuine, and always attentive without being over the top. A special thank you to Baw and Terra, who truly made our experience unforgettable. They went above and beyond every time we interacted with them, always welcoming us with a smile and making sure everything was perfect. You can tell they genuinely care about their guests, and it makes such a difference. The resort itself is stunning, beautifully designed, relaxing, and immaculately maintained. Whether you’re lounging by the pool, enjoying the beachfront, or exploring the grounds, everything feels premium and well thought out. It’s the people that really make a place though, and Baw and Terra are a big part of why we’ll be coming back. If you’re considering staying here, do it, you won’t regret it. Thank you again to the whole team at Meliá Koh Samui for such a memorable experience.
Philipp
6 months ago
10.0
Shereen
6 months ago
10.0
Andreas
6 months ago
8.0
Allgemein gut gepflegte Anlage, Zimmer sehr sauber und bequem. Strand einwandfrei - mit vielen Restaurants in unmittelbarer Nähe. Sehr gutes Frühstückbuffet. Mitarbeiter sehr hilfreich und zuvorkommend, auch beim Buchen / Organisieren von Ausflügen.
Cons: Der Zustand des Hauptpools war der einzige Kritikpunkt: viele Fliesen am Rand und im Pool fehlen - Verletzungsgefahr. Der Jacuzzi-Bereich funktionierte überhaupt nicht.
Stephanie
6 months ago
8.0
Great location on beautiful Choeng Mon beach. Bars and restaurants nearby, hotel very clean and well maintained.
Cons: The gym too small for the amount of guests (2 running machines only). Coffee at breakfast was from those horrible machines. You have to take the pool towel from your room to the pool which is a pain, no towel service at pool or staff around pool (although you can app order drinks).
moshe
6 months ago
2.0
Cons: שירות גרוע
Camper65367350131
6 months ago
10.0
Excellent teacher for basic Thai language
C6624OJmartinm
6 months ago
10.0
My second time visiting Koh Samui and staying at the Melia. It was great to be welcomed back by Baw who made us feel very welcome, is very attentive and always makes sure you are taken care of. A true ambassador for the Melia and a reason to come back. The hotel location is great with an amazing beach and access to jet skiing. Thanks for a great stay.
bowiek2017
6 months ago
10.0
Baw at Meliá Koh Samui is a global asset. He knew our names & greeted us daily with warmth. Exceptional service that deserves reward. Truly standout
Jennifer
6 months ago
9.0
Sehr schönes Hotel, hat uns sehr gut gefallen. Einige Restaurants sind fussläufig zu erreichen, toller Pool und Service. Kidsclub fand ich etwas klein für das große Hotel.
DayTrip64675859750
6 months ago
10.0
Great hotel love the staff especially baw he’s a lovely individual and deserves praise bringing good vibes
corye761
6 months ago
10.0
Baw and all the crew have been fantastic and we can't thank them enough for making us feel at home. Baw in particular has looked after us, he's such a happy and beautiful person. We can't wait to come back again soon, thanks Melia for everything.
403shaia
6 months ago
10.0
I had a wonderful time! And would like to especially point out K Danial Toon who were great help
carolink615
6 months ago
10.0
Amazing facilities and service. Love the hotel. Especially Mui has been such a wonderful host, she organised our private Thai boxing session as well as I had an amazing private yoga session with her early in the morning. I can only recommend her as she has been also super lovely with our little son. We will come back for sure.
Pickering
6 months ago
10.0
Staff were all amazing. À la carte breakfast had great options
Forshaw
6 months ago
9.0
Tia
6 months ago
10.0
The staff were amazing and couldn’t of been better. The hotel was lovely and clean, really enjoyed my stay.
Shoshi
6 months ago
10.0
הכל. מלון חלום
Cons: אין כזה
Shoshi
6 months ago
10.0
הכל היה מושלם. המקום, השקט, השלווה. המיקום הצוות.
Cons: הכל היה מושלם
Alex
6 months ago
10.0
It has a huge expansive swimming pool, which is right by the sea front. There is ample space to sun lounge. The hotel has a lovely open layout.
Cons: Nothing
HIROE
6 months ago
10.0
Little_friends_shop
6 months ago
10.0
Lovely place and atmosphere. I can spend the whole day in the restaurant on the beach. Super good food and drinks, excellent service Looknam, thank you 🙏
GuentherFamily
6 months ago
10.0
We had a wonderful stay at the Melia Koh Samui and would happily recommend it. It was our 3. stay at these perfect place. We booked a Level Pool Access Room, which was definitely a highlight of our trip. Having direct access to the pool made our stay feel even more relaxing and exclusive. A special mention goes to the entire team at the Level Lounge. Their service was outstanding throughout our stay—always attentive, friendly, and genuinely caring. They truly made us feel welcome and well taken care of. The breakfast staff also deserves praise. Most of the team was very friendly, motivated, and made a great effort to ensure guests had a pleasant start to the day. We would also like to highlight one staff member in particular—our “big suitcase friend” with glasses. He was always incredibly helpful, assisted us with our luggage and transport, and even gave us useful tips during our stay. Unfortunately, we couldn’t remember all the names, but his kindness really stood out. Overall, it was a fantastic experience with excellent service, and we would definitely come back next year.
ANIL TUNC
6 months ago
10.0
Every single detail of this property was just amazing. Hospitality, staff, food, location, sea, entertainment, cleaniness were hust oustanding. Yoga class in the morning. Breakfast buffet is just wow. Staff super friendly and smiling. Sea and beach are very nice.
Cons: Nothing at all. Maybe just more complimentary shuttles.
Dominik
6 months ago
10.0
Tolle Lage in der Bucht mit einem wunderschönen Sandstrand und einem tollen Meer. Die komplette Anlage ist wie ein kleines Paradies und super gepflegt. Dort kann man sich super erholen und zur Ruhe kommen. Die Hotelzimmer waren sehr schön und sehr sauber. Das tägliche gratis Hotelprogramm hat uns ebenfalls sehr zugesprochen. Das Frühstück war super lecker, frisch und sehr viel Auswahl. Eigentlich alles, was man sich wünscht. Von frisch gepressten Säften bis hin zu frischen Omelett und Süßgebäck. Das Personal war super hilfsbereit und immer sehr nett. Insbesondere Siri, Pop und Runi hatten sich sehr um unser Wohlbefinden gekümmert und haben unseren Aufenthalt sehr genießbar gemacht. Die Lage des Hotels ist super, um sich mit einer kurzen Taxifahrt die Tempelanlagen anzusehen. Auch zum Flughafen ist es nur ein kurzer Weg. Allerdings ist von den Flugzeugen nichts zu hören. Der Sonnenuntergang ist sehr atemberaubend in der Bucht.
Juan pedro
6 months ago
7.0
Q6663GJmargaretc
6 months ago
10.0
Spent six nights here earlier this month. My husband and I were with another couple and we were all enormously impressed by this hotel, from the moment of arrival until our departure. The hotel is extremely well appointed, in a beautiful position right on an immaculate beach and has the most wonderful staff who cater for your every need. We found the breakfasts excellent with a wide range of food available. We also made use of the lunch facility in the pool/ beach area. There were a good number of sun beds, on the beach, above the beach and in pool loungers. Staff did remove towels from beds which had been unused for some time but were considerate if told you were ‘going for lunch’ or a ‘wander down the beach’. There was also a very well equipped play area for children which was away from the main pool. On one occasion when there was a heavy downpour we were transported back to our room by golf buggy! Nothing is too much bother! All of the hotel was spotlessly clean. We had an extremely comfortable bedroom and a covered veranda with light and a fan which was well used in the evenings. We can’t think of anything to critics - just wish we had booked for longer
eden
6 months ago
10.0
השירות מעולה האןכל מעולה הנכונות לעזרה תמיד מאוג נעימה ונוחה להתנהלות במיוחג עם תינוק
Vencel
6 months ago
10.0
Čistota, prijemne prostredie a personal.
Cons: Nic
Daniel
6 months ago
9.0
Sapir
6 months ago
10.0
870olvidoc
6 months ago
10.0
We stayed at Meliá Koh Samui for one week as part of our honeymoon, and honestly, it could not have been a more perfect choice. From the moment we arrived, we were made to feel completely at home—cared for, looked after, and surrounded by thoughtful details that made our stay truly special. It was the perfect ending to our honeymoon. Our room had direct access to the pool, which was simply amazing. It allowed us to relax during the day and enjoy a peaceful swim straight from the comfort of our own room—such a luxury and one of our favorite parts of the stay. The service across the entire hotel is exceptional. The reception and The Level team were always attentive and kind—special thanks to Siri and Pink (I do not remember all the names, but the entire teams was very warm with us, MANY THANKS!). They made us feel extra welcome. We also want to highlight the concierge team (Kord, Dean, Ne, Auto…), who were always ready to help with a smile and made everything effortless for us. The breakfasts were wonderful, both at The Level and the main restaurant. The variety and quality were outstanding—everything was fresh, delicious, and beautifully presented. The pool area is simply spectacular, right in front of the sea, with plenty of sunbeds both by the pool and directly on the beach. We loved being able to enjoy both throughout the day depending on our mood. The hotel’s beach is quite spacious, with crystal-clear water and a beautiful setting, and there are also several bars and restaurants along the shore One of the most memorable experiences was the beachfront buffet dinner organized by the hotel. The food was delicious, and the evening felt very special, with a lovely local show that made it even more unique. The location of the hotel is unbeatable, with all kinds of services nearby and easy access to some of the best beaches on the island. We highly recommend visiting Crystal Bay, just 20 minutes away—it’s absolutely stunning. The hotel is also very convenient for exploring the main tourist attractions around Koh Samui. Every detail, every smile, and every interaction made this stay unforgettable. We truly couldn’t have chosen a better hotel for such a special trip. We hope to come back someday!
909filipv
6 months ago
10.0
Very nice and friendly stuff. The breakfast was excellent. The accomodation and stuffmembers on the beach especially Baw was very friendly.
452alenal
6 months ago
10.0
Mui is a very good teacher for Thai herbal compress ❤
Wendy
6 months ago
9.0
I loved this beautiful hotel and the welcoming I received was wonderful. Customer Service is obviously very important to Melia hotels and all the staff I met were exceptional. The gardens and the design of the hotel was excellent and invoked a sense of calm. My last night I attended the fire show on the beach and dinner. It was a perfect ending to my stay.
Cons: There was nothing I didn't like.
emmafB2660JB
6 months ago
10.0
We had a superb experience at Melia - a great location on the lovely, protected Choeng Mon Beach; our pool access room was spacious, clean and comfortable and the whole hotel is beautiful ; the full team of hotel staff were wonderful, friendly and efficient - especially Baw who has an incredible memory for names, and the very friendly staff at The Level dining room. Thankyou for making our holiday wonderful. We hope to return one day.
Serkan
6 months ago
8.0
Cons: Resepsiyon personeli yetersiz bilgi ve donanıma sahip, ayrıca saygısız
MulingL2
6 months ago
10.0
We only ate here for the fire show (which was great) but were incredibly impressed by the customer service - might be some of the best we’ve had in Thailand. Shoutout especially to Bau for amazing service and demeanor!
angiewX4027FJ
6 months ago
10.0
A lovely hotel, our room was big and was exactly as shown online. Staff cannot do enough for you. Too many staff to mention but would like to say thank you to Lucy, Paul, Miew and Selema. We ate a couple of times at the hotel, food was nice. We stayed two weeks, the first week there was no problem with people putting their towels on the sunbeds but was a problem the second week, maybe staff could keep more of an eye on this. Overall an amazing holiday.
T7760RTchriss
6 months ago
10.0
Excellent hotel with Fantastic staff who are so polite and can't do enough for you. The lazy river, pool and beach are fantastic and provide a real tropical feel. Room was perfect and bed very comfortable. Big thanks to the team at the Level lounge Keng and Tamarind, and Lisa and Maya. They were all Fantastic. Great main restaurant, excellent food and service throughout. Thanks to Looknam for your lovely service
satwindera
6 months ago
10.0
Hospitality Environment Facilities Highly recommended
Zoia
6 months ago
10.0
Stephanie
6 months ago
9.0
Vladimir
6 months ago
10.0
As soon as you enter the Melia Koh Samui hotel, you are immersed in an exceptionally friendly atmosphere, conducive to a peaceful and relaxing stay. The staff is very friendly and genuinely helps with any questions. I would especially like to mention the Guest Experience Assistant named Siri!
hadarm2026
6 months ago
10.0
She was great and so nice and!!!
Anilozarpaci
6 months ago
10.0
Muı Beyond Excellent Yoga Teacher And Chakra Yoga And Healıng Sound Hıghly Knowledge Hıghly Technıque Hıghly Skıll Great Adjustment.💪💪🏆😍
rebeccagE7675TV
6 months ago
10.0
Best experience, would definitely go back there again All the staff was lovely especially K the staff member was brilliant
jean
6 months ago
9.0
Dorothea
6 months ago
10.0
Kedvesek az alkalmazottak
Robert
6 months ago
10.0
Wir hatten einen fantastischen Aufenthalt. Besonders hervorzuheben ist die moderne und sehr saubere Anlage, das abwechslungsreiche Frühstück (inkl. frisch gepresster Säfte). Das Hotel ist sehr gut gelegen und nicht weit vom Flughafen entfernt, dennoch bekommt man keinen Fluglärm mit. Es sind sowohl am Pool als auch am Strand ausreichend Liegen vorhanden. Man bekommt täglich frische Pool-/Strandhandtücher und kann auch leckeres Essen an der Beachbar bestellen. Dank des zum Teil flachen Wassers im Pool scheint das Hotel auch für Kinder geeignet zu sein. Unweit des Hotels gibt es einen 7/11 sowie viele kleine Restaurants, die man fußläufig erreichen kann. Außer man möchte es, besteht keine Notwendigkeit die Anlage zu verlassen. Neben der fantastischen Anlage möchten wir den exzellenten Service hervorheben. Die Mitarbeitenden waren jederzeit herzlich und hilfsbereit. Wir kommen gerne wieder!
Cons: Nichts, uns hat alles gefallen.
melwhicher
6 months ago
6.0
We stayed for 10 nights. Having experienced a few 5 star hotels , this is definitely a 4 Star. The grounds are pleasant and maintained well. However, the seats by the lazy river had filthy seat pads. The small pool bar had a child’s slide and play area attached,and pumped out loud music. The main pool by the beach was nice but most sun loungers were reserved early. On the beach guests on sun loungers in rows by the beach restaurant were moved at 3pm so the staff could arrange tables in front for evening dining and a couple of bbqs and shows. The bbq food was a buffet and rather uninspiring sadly, but the à la carte had more variety. All food and drinks in the hotel were very overpriced. There were around 8 premium padded sun loungers that were left unused as they required you to spend £70 in food and drinks for the day to have them- and that was up to 6pm, whatever time you chose to take them from. Even then you had to find a waiter to serve you. The large lounge and bar at the front of the hotel was always empty. I never saw a single person use the bar the whole time we were there. It was a wasted space. There were a few bars and restaurants within walking distance in the town but not many people eating and drinking in them. Even the Irish bar was almost empty most nights. Everything shut at 10pm. We did regularly see guests using the hotel gym around 9pm on our way back to our room though! ! There were a few restaurants on the beach which had more of a vibe , and one had good live musicians performing a few times which was lovely, but again, not very busy. Maybe it was because there were a lot of people with young families staying in the area who ate out before us and turned in for the night when we went out around 7.30? The staff were friendly enough but there was no information on tours at the hotel so we just used Viator. We would take a taxi for £12 each way most nights to the Fisherman’s village where at least there was some evening atmosphere and some bars were open later. The walking market was an experience and we loved the tours we booked. On the whole I would say this hotel is for young families and the area very quiet. The rooms were tired , not really configured properly - a bathtub on the balcony yet barely any hanging space for clothes. There is also only one lift used mainly for luggage from the desks in the foyer. There is no lift on the other side of the hotel - our side- so we had 2 double flights of stairs to navigate every day to and from breakfast and the grounds. Having recently stayed at the 5 Star Hyatt Regency this comes a very poor second in every respect, even though this hotel charges 5 star prices. We had a nice time, but it didn’t make us want to return I’m afraid.
metzada
6 months ago
10.0
שקט ונעים בשונה מהצוונג
Cons: לא היה. מלבד זה שמשפחות שנרשמו ישירות במלון שילמו משמעותית פחות
Matthewp20213232
6 months ago
10.0
Amazing as always! Burger is the best in the world! Staff and service were perfect!
E7306HThelenb
6 months ago
10.0
We arrived at the Melia Koh Samui on the 20 February for a 17 night stay. We had a Level Boat Suite 15, which was a lovely spacious suite with a view over the pool to the beach and sea. We loved having the option of being able to sit on the spacious deck area. The hotel was immaculate and the grounds beautifully maintained. We were on a bed and breakfast board as there are so many fantastic restaurants within a couple of minutes walk along the beach and street. We used our access to the Level club area for our breakfast every morning, where we ate a variety of freshly cooked breakfasts or had the option of an extensive buffet. This area was also nice to visit on our way back to our boat for “afternoon tea” and to go to for a cocktail or glass of wine during “Happy Hour”. We have to give a very special thanks to the following people who work in the Level club area and were so attentive and welcoming: Keng who made us the most delicious mimosas and we wish him a very happy retirement Kim who always greeted us with our chosen glass of wine. We were so sorry that we missed him as we left and did not get to say goodbye, as he was on his break. Lisa, Zena, Pink, Tamarind and Queen who always greeted us with the biggest smiles and were so attentive. These people really made our holiday and became our friends and we would like our thanks to be passed on to them. We spent most of our holiday on the beautiful beach in front of the hotel. Unfortunately we were caught up with the consequences of the troubles in the Middle East and had our flights cancelled. The hotel staff sorted out an extension to our stay with no questions. We were due to leave on 8 March but ended staying until 11 March. This eased our worries as how and when we would be able to get home. If we had to be really picky there are a few things that we suggest: - the sunbeds on the beach are far too close to one another and perhaps having the area in front of Breeza as another sunbed area could help to have more space between beds - We are a couple travelling without children and there were many other couples like us staying as well as families. Whilst we understand and knew at the time of booking that there would be families, it would have been nice for an adults only bar, perhaps in the Level, for Happy Hour. There did seem to be a large unused area in the main building in the evening - could this be utilised for families? - With regards to our boat suite, the decking area was a lovely place to relax, however settee bed had cushions on that became extremely hot in the sunshine and extremely wet when it rained! It may be more practical to have sunbeds and bean bags on the deck as there is a lot of wasted space.
Svenja Wpunkt
6 months ago
9.0
THOMAS
6 months ago
10.0
Amazing location on the beach with excellent staff and rooms
Cons: The gym is too small by comparison to such a large resort.
lidor
6 months ago
5.0
Friendly staff, great location, great food
Cons: Small room, tiny kids club, very old and not maintained pool, it’s logo is “soul matter” for some reason since we literally couldn’t not find anything special in Melia.
sirachats2024
6 months ago
10.0
We had a great time at the pool bar! The place is beautiful and the atmosphere is very relaxing. It’s a perfect spot to sit by the pool and enjoy a drink. The staff were very friendly, especially Khaofang, who was very welcoming and took good care of us. They also have Happy Hour from 14:00–16:00, which is a great time to come for drinks. Really nice vibe, beautiful place, and great service. I would happily come back again
LeslieK1983
6 months ago
10.0
The yoga was really good. Mui is a great instructor. She is explained everything well and has a lot of knowledge about yoga. Really good. Thank you
Jet51109733882
6 months ago
10.0
Mui very good Yoga Teacher Lovely Staff ☺️
_W1636GB
7 months ago
10.0
Mui Excellent Staff Friendly We are returning Guest Our Family Love Her Service She is Unique Our Family love Mui❤️❤️❤️❤️❤️
Jhagemeister
7 months ago
10.0
The property is absolutely perfect. Not too big but big enough. Amazing staff, good breakfast, and the combination of the lazy river, pool, and sea are perfect. Baw provided exceptional service at the beach restaurant and bar. He is so friendly and I can say he is a big reason I will be back. Thank you for the new friendship Baw!
Scenic608977
7 months ago
6.0
I had the most wonderful experience in Bali’s Melia where I got engaged, so I thought I would have the same experience here. The staff is Iovely, warm and incredible, the hotel is very family friendly which makes it a little hard to enjoy when you don’t have children. I paid for the level upgrade, hoping it was the same as in Bali, however there was no separate adult area and no separate pool area. Not enough floating tires to go around the ”merry” trail in the pool, the pool bar isn’t in a very nice spot either. It would have been nice to be able to stay in the pool later and one that was deep enough. The level was nice however again, it doesn’t compare to the Bali experience I had at all. The difference is the range of coffee and food and the buffees I looked at but opted out as it was not like the Bali experience I had. The food is gorgeous but the level needs more “grown up” food. The massage place is heaven!!!!!! I had Mariam in their signature massage and I’ve never felt better. Worth every single penny. Kim, wawa, pop were the highlight and really stood out. All the others are also very lovely! But those three you really remember. Keng and his English accent is awesome. I would def recommend the hotel, but it needs an upgrade. It’s not tired, it’s well looked after but needs to be a different experience for childless adults coming. The pool bar menu needs an upgrade too. Management was here during the visit which was a exciting as I’ve followed Melia for a long time and stayed al sol boena and Melia.
Alessandro
7 months ago
10.0
Nathalie
7 months ago
8.0
JGreeno1
7 months ago
10.0
We stayed at this hotel as I was already a Meliã gold member and had seen the great reviews and this hotel did not disappoint. Firstly the location is excellent. The hotel is ideally located on a beautiful stretch of Choeng Mon beach with quick access to the main road to either Chaweng and Lamai in one direction and Bo Phut and Fisherman's village in the other direction. The hotel itself is really well laid out and pretty and we found the rooms very spacious and well thought out. The pool area is large, with plenty of sunbeds available round it and also on the beach. Finally the food was also excellent, with a great selection at the breakfast buffet and the restaurant onsite served high quality food and beverages. What really sets this hotel apart however is the staff. They are experts at making you feel welcome and couldn't do enough for you. Wanted to give Baw a special mention, he made such an effort to make our stay magical and we can't thank him enough for his great restaurant recommendations and general smiles and laughs round the pool. Also thanks to Rainbow at check in who was very accommodating when we wanted to upgrade our room. Overall, we had a wonderful experience and would certainly recommend the hotel to anyone coming to Koh Samui. We're looking forward to returning in the future.
david
7 months ago
10.0
danielmW5311LG
7 months ago
10.0
We had a wonderful stay at the Melia Koh Samui and would especially like to highlight the amazing staff at the Level Lounge. Kim, Zena, Keng and Pink were always incredibly friendly, welcoming and attentive. They made us feel very comfortable every day and provided excellent service throughout our stay. A special thank you also goes to Krod, who was extremely helpful and always managed to make us laugh. His positive energy really made our experience even more enjoyable. The team in the Level Lounge truly made our stay memorable. Thank you all for the great hospitality!
254aaliyahm
7 months ago
10.0
We spent our honeymoon at Meliá Koh Samui and it was truly a wonderful experience. The hotel made this special trip even more memorable for us. The staff was absolutely a 10/10 –incredibly attentive, reliable, friendly, and respectful throughout our stay. A special thank you to the amazing team in the Level Lounge, especially Queen, Lisa, and Tamarind. Their service was exceptional and they always made us feel very welcome. The food was great and nicely varied, and we loved that there was a special cocktail every day. The Level Lounge itself was always very clean and had such a relaxing atmosphere. We would also like to mention Krod, the very friendly and funny driver. Every time we met him around the hotel he made us laugh and was always helpful. Meliá Koh Samui is truly a dream hotel and made our honeymoon unforgettable. We would absolutely recommend it to anyone visiting Koh Samui.
Dumitru
7 months ago
4.0
Property very good but they ask money in advance and after you leave from them they cash again de guarantee. They ask me 500 eur in advance guarantee and after 3 weeks from check out the cashed me from my credit card account this amount.
Cons: I liked all but never I will go there again.
Peeradet
7 months ago
10.0
All
Michael
7 months ago
10.0
326s_renr
7 months ago
10.0
My partner and I stayed at Meliá Koh Samui with our little son August, who was around 8 months old at the time. It was truly one of the best hotel experiences we have ever had. The rooms, the beautiful surroundings, and especially the staff made our parental leave trip unforgettable. Every morning when we arrived at the Level Lounge for breakfast, we were welcomed so warmly. The staff always remembered our coffee preferences, how we liked our eggs prepared, and many other small details. What made the stay even more special was how incredibly kind and attentive everyone was towards our son. They were so sweet with him and often helped entertain him for a few minutes so we could enjoy our breakfast peacefully. As parents of a small baby, that meant a lot. The breakfast was outstanding – both in the Level Lounge and in the main restaurant. The hotel gym was also very well equipped and comfortable to use. On our departure day, we checked out in the afternoon but didn’t need to be at the airport until the evening. The hotel allowed us to continue using the pool and even provided a room where we could shower and change before leaving. Our luggage was handled and transported for us the entire time. The level of service was exceptional. When we return to Koh Samui in the future, there is no doubt that we will stay at Meliá again. The entire staff deserves huge praise, but especially the team in the Level Lounge who made our stay truly special: Tamarind, Sachi, Pink, Pin, Kim, Bell, Queen, Zena, Lisa, Keng, Maya and Tidah – thank you so much for everything.
Aloha_lillakim
7 months ago
10.0
We had an absolutely wonderful stay at this hotel in Koh Samui. This was our first time staying at a Meliá property, and we are extremely impressed. Because of this experience, we will definitely consider Meliá hotels for future trips. One of the highlights of our stay was the breakfast, which was excellent. The selection was generous, the quality was fantastic, and it was a great way to start each day. What truly made our stay exceptional, however, was the service from the staff. We would especially like to thank Luca, who went above and beyond throughout our stay. His helpfulness, attention to detail, and genuine kindness made a huge difference. He truly went out of his way to assist us with everything and ensured we had a fantastic experience. We would also like to recognize Ard, Kate, and Isabella at the bar/restaurant. They were always attentive, welcoming, and made sure we had everything we needed. Their service helped make our stay very comfortable and enjoyable. Because of the outstanding service and overall experience, we will absolutely return to this hotel the next time we visit Koh Samui. Thank you to the entire team for making our stay so memorable.
Marco
7 months ago
10.0
R
7 months ago
9.0
Wij hadden boot nr 28 aan het zwembad. Was perfect.
Cons: Prijzen daar zijn erg duur. Eten en drinken. Naast gelegen eettent veel goedkoper
Jacqueline
7 months ago
10.0
Very nice room. Spotlessly clean. Amazing staff that escorted me back to the room as i mentioned i have an intense gecko phobia... yes there are quite a few of course here in Koh Samui. The staff member remembered the next day and ask if i was ok that night🥲 very nice environment and good food.
Cons: If i have to pick something... the main pool and the main "canal" can be cleaner. Just leaves and flowers. Nothing serious
orlamT9003SQ
7 months ago
10.0
We had such an incredible stay! The service was impeccable - thank you in particular to everyone in the Level and housekeeping. The room was perfect and the main pool was lovely. We wish the gym was bigger. Highly recommend having Level access - the food and drink selection was great. Would love to come back!
I862YMstevens
7 months ago
10.0
Great location on the beach, such a friendly welcoming atmosphere, rooms spacious and well equiped. Staff always welcoming and helpful especially Looknam who always greeted us with a smile and made sure we had everything we needed
Alexander
7 months ago
10.0
Super Service
Cons: -
gaynoro2023
7 months ago
8.0
A hotel with finesse and class and clearly popular with young families. Great location with plenty of sunbeds on the beach available although the pool was a hotbed of towels hogging loungers and prime spots. Gym was good. Breakfast was fabulous. We choose to eat out for all other meals as the restaurant was very expensive for food and drinks and you really don’t need to pay UK prices in Thailand anywhere! Great eateries very close for fraction of the price. Long sprawling layout of the hotel does make for a bit of walking but mostly flat. Enjoyed the table tennis and kayaks that were available to use. Swimming pool was like bath water! Way too warm not refreshing at all more for show than a pool you’d actually swim in, but the residents with small children seam to like it.
Victor
7 months ago
6.0
Explore45948352448
7 months ago
10.0
This was our fourth visit to Meliá Koh Samui (Choeng Mon Beach), and I genuinely consider it my happy place. In fact, the Meliá brand as a whole has become our go-to — we’ve stayed with them in Ibiza several times, Bali around five times, and even Manchester (weather aside!). There’s a consistency to the experience that keeps us coming back. Our December 2024 stay was wonderful. The weather was a little hit and miss, but it somehow added to the charm. The hotel looked beautiful — fairy lights everywhere and a huge Christmas tree that made the whole place feel magical. Christmas Day on the beach was brilliant. Guests and staff alike made the effort, and it created such a warm, celebratory atmosphere. We returned again on 12 April 2025 to celebrate our first wedding anniversary — another two weeks of sun, sand, and Chang. Previously we’d stayed in the boat suites and opted for The Level service, which is a great offering. This time, because we tend to eat out and explore a lot, we booked a standard room — though as a Gold member I was fortunate enough to receive a cheeky upgrade, which was very much appreciated. The hotel itself is always spotless. The Breezer Bar serves very good food, and the entire team — reception, pool staff, and The Level team — are attentive without being overbearing, always cheerful, and endlessly patient with my terrible attempts at speaking Thai. However, this trip became something none of us could ever have imagined. I suffered a catastrophic heart attack on the beach. The swift response of the staff quite literally saved my life. Baw (or Bau) from the pool team and another colleague carried me into the air-conditioned area near Breezers Bar. Otto from reception/porter services arrived with a buggy, lifted me under his arm, held onto me during the trip to reception, and stayed with me until the ambulance arrived — using smelling salts and cold towels to keep me going. I truly believed I wasn’t long for this world. I was later told that another five minutes’ delay could have been fatal. After 10 nights in intensive care and 3 nights in rehabilitation in Krabi (Koh Samui does not have a specialist cardiology unit, so I had to be transferred six hours across the country), I was finally discharged. When I returned to the hotel, it was clear I could not fly home as planned — I required medical support for the journey. For Meliá, this was “not a problem.” They moved us to a ground-floor room, handled all the administrative changes, and arranged for us to extend our stay for another five days beyond our original checkout date. The compassion shown by the staff was overwhelming. Many had heard what had happened and were visibly emotional when they saw me back. It was incredibly touching. I know there were many people behind the scenes working to help us, and while I cannot name everyone, please know that my gratitude extends to you all. What could have been the worst chapter of our lives was softened by extraordinary kindness and professionalism. Despite what happened, this remains my happy place. I owe my life to the people there, and I cannot wait to return — although it may be a few years before my cardiologist signs that off. The good news is we’re heading to Meliá Bali for our second anniversary, where there’s a specialist cardiology unit just two minutes from the hotel. At least we’re keeping it Meliá. Thank you, from the bottom of my heart.
jodiemT3841ZX
7 months ago
10.0
Mui is a great teacher and the added classes for herbal pressing is amazing.
Dace
7 months ago
9.0
דורית
7 months ago
10.0
הנקיון, השירות ,האדיבות הכל מהכל. חוויה מושלמת ❤️
Richard
7 months ago
9.0
Allar
7 months ago
10.0
O
7 months ago
10.0
Top Service und gute Lage mit top Strand
Cons: Bisschen in die Jahre gekommen Zimmer sehr hellhörig Zimmer
Christoph
7 months ago
8.0
Sehr schöne Unterkunft, toller Strand, Zimmer und generelle Lage des Hotels
Sandra
7 months ago
10.0
Nous avons adoré la localisation : légèrement excentrée de l’agitation et de la fête, ce qui permet de vraiment se détendre. La plage privée est magnifique et surtout impeccable. Le personnel est exceptionnel, toujours attentif et aux petits soins. Les lieux sont parfaitement propres et très bien entretenus. Nous avions réservé une chambre avec accès direct à la piscine pour une semaine en amoureux… c’était incroyable. L’hôtel est tellement vaste que chaque jour nous découvrions de nouveaux endroits cachés. La piscine est splendide et le restaurant de l’hôtel est excellent, on y mange vraiment très, très bien. Nous avons eu droit à des petites attentions pour la Saint Valentin et mon anniversaire. Et mention spéciale pour le confort de la chambre : je n’ai jamais dormi dans un lit aussi grand et confortable ! Je recommande à 10000 %.
Cons: Tout était parfait !
ORLY
7 months ago
10.0
Yvonne
7 months ago
10.0
Wir waren bereits zum vierten Mal im Melia in Koh Samui, obschon wir eigentlich nie mehrfach ins gleiche Hotel gehen. Es ist einfach der Traum. Die Anlage ist wunderschön gestaltet, die Lage unschlagbar. Das Service Personal (wirklich alle) sind ausserordentlich kundenorientieret und erfüllen jeden Wunsch. Die Auswahl des Frühstücks Buffet ist sehr gross und die Qualität sehr hoch. Die Bucht mit den zahlreichen local Restaurants - eine wunderbare Stimmung. Das Hotel bietet ein tägliches Unterhaltungsprogramm (nicht aufdringlich) und Sportangebot z.B. Yoga.
Cons: Da gibt es nichts zu bemängeln.
drakon1
7 months ago
10.0
Using Day Pass before leaving Samui at the evening. Very pleasent stay. Very attentive and friendly staff (Looknam and her colleagues).
emmakH6475AY
7 months ago
10.0
Had another amazing trip at the Melia Koh Samui amazing hotel with the most amazing staff. I would like to make a special thank you to Bau especially for looking after us so well as always during our stay he is an asset to the team and does his job so well he is like part of our family he goes above and beyond to look after us during our stay and I cannot thank him enough for everything he really is the best and Melia should be so proud of him.
Resort53339912949
7 months ago
10.0
K is the best Good hospitality The hotel is the best in tai
Vacation22441746903
7 months ago
10.0
Kay is the best staff member always caring and doing the best he can! Good food Good hotel Good hospitality
itayb429
7 months ago
10.0
Very good !! K is the best we love him very much k k k k . The hotel is very good
H7700LEharryj
7 months ago
10.0
Visit was extremely releaxing and all the staff for the level one package were very welcoming and nice. Always greeted with a hello and asked how we were going. Special thanks to Pink, Queen, Tamarind, Keng, Kim, Sachi and one of the bags boys on our first day which we can't remember the name of!
Z754NAmarkd
7 months ago
10.0
Great pools. Great happy hours. Great staff. Great views. Great rooms. Great business lounge. Great breakfast. We Love Melia. Shout out to Looknam for great service.
seaandsunseeker
7 months ago
10.0
We had a wonderful holiday, we stayed 11 nights in a Grand Level Suite room 432. The staff at the resort made the holiday for us, they were all so pleasant and helpful, always smiling. Impossible to remember all the names but special thanks to Baw at the beach, he was amazing, we always managed to get beach beds and umbrellas, thanks Baw for looking after us so well and for being so welcoming, Melia is very lucky to have him working there. And a thank you to Yao too for his beach service. To Looknan at Breezes for her attention, we had a great night and really good food at the Fireshow and Bar B Q, thank you. Lisa for her chats and organisation, she is terrific, a great asset to the hotel. To Fang for organising the decorations in our room and for keeping it so spotless, thank you. To Diana and Vam and Lucy at the swim up pool. To the ladies in the Level Lounge, thank you. We had breakfast there most mornings and it was very good, lots of choices and the service was good. And thank you to the team driving the buggies for bringing us from the front desk by buggy to our room and v.v., they were always available and prompt, just terrific service. The hotel did have a lot of guests with young babies, it is a family resort, we were an older couple but loved it and would return in a heartbeat. Loved swimming in the sea, the beach is lovely, the sea did come up quite a bit when the tide was in but the water was so beautiful to swim in and so safe. Our room was huge, plenty of space for a family in it. There are plenty of resturants in the near vicinity both on the beach and outside in the small town of Choeng Mon. We didnt find it noisy, just happy sounds of people enjoying themselves, we love the beach so did not sit by the pool. Thank you Melia Koh Samui!
victoriagill
7 months ago
10.0
Meliá Koh Samui was amazing, the staff in the restaurant were incredible and we would especially love to highlight Baw, he has been brilliant the whole two weeks of our stay. His positive attitude, always trying to help and give support where he can. Baw is absolutely brilliant.
Rachel020314
7 months ago
10.0
What an amazing holiday. The hotel was beautiful and clean. We levelled up and had a swim up pool which was so worth it. All the staff were attentive and couldn’t do enough for you - and they are always so happy. It’s situated slightly outside the main hustle and bustle but there is free transport to and from Chewang and there is also transport to the night market at Fisherman’s Village for 100THB per person. If you want to taxi, the staff will arrange that for you. We did this and took the taxi driver’s card. All we had to do was send him a message or call and he picked us up from wherever we were. The hotel is on the beach and is surrounded by places to eat, but the hotel restaurant is actually really good and reasonably priced. A big shout out to Tamarind, Kim, Queen and Sweet Pea for looking after us. Would definitely recommend this as a good place to stay.
Katya6492
7 months ago
10.0
We had an absolutely wonderful stay at Meliá Koh Samui, especially in Boat House 17 with the swim-up access. The room was beautiful, private, and incredibly relaxing. Being able to step right into the pool from our room made the entire experience feel luxurious and peaceful. What truly made our stay exceptional, though, was the staff. Selena, Pail, K, Hun, and Tamarind were all so kind, attentive, and genuinely helpful throughout our time there. From assisting with our bags upon arrival, to keeping our room spotless, to answering our questions and helping with information, they went above and beyond to make sure we felt cared for. Every interaction was warm and welcoming, and it’s clear that hospitality is something they take pride in. We are so grateful for the way they made our stay feel special. We would absolutely return and highly recommend this beautiful resort to anyone visiting Koh Samui.
853mayo
7 months ago
10.0
Mui is a very good teacher!! I really enjoy in her qigong Class Super Perfect Mui Very Lovely Teacher As Always Highly Knowledge I love this class Very much
V5825TJjohnl
7 months ago
10.0
Provided wonderful accommodation in one of their converted rice boats with direct entry into pool. Beach is stunning bay but can get busy. Eating at night on the beach a bit special, great food, with top entertainment. The Level was so well run by the team and great pre drinks in the evening. Will hope to return - love the airport.
I3909SDalexandrap
7 months ago
10.0
We had a very good experience at the Melia. I was pleased to discover that I had been upgraded upon arrival because I had previously stayed at this hotel. The service is excellent and the staff are very pleasant (special mention to K, who assisted us throughout our stay).
greenapple1
7 months ago
10.0
This is a absolutely beautiful resortl. The location is just the perfect distance from the busier areas of the island. This resort checked all of the boxes for what I hope for on a holiday. My stay at Melia has set the new bar for what I could hope for when traveling. Special thanks to the staff for trying to make my stay special. They did that and more. BB, Paul, Lucy, and Deuw - thank you so much. I can't wait to book a return stay as soon as possible.
90ritam
7 months ago
10.0
Our stay at the Melia Koh Samui was nothing short of fantastic, with the entire staff making our experience truly memorable. We extend our heartfelt thanks to Kim, Sachi, Bell, Keng, Queen, and Tamarim for their exceptional service. Special appreciation also goes to Mariam and May for providing an amazing couples massage. We are eager to return to this wonderful resort and wholeheartedly recommend it to anyone seeking a magical experience.
614rhiank
7 months ago
10.0
We had a lovely meal and time here. We were served by Looknam who was brilliant and liked after us. Thank you Looknam. What a woman xxx
TamarS158
7 months ago
8.0
We stayed at the Melia during Christmas. Pros: —The location of the hotel is excellent, with restaurants near by and shop. - Staff is amazing. Super friendly with the kids (Auto and Keng- thank you!). - Kids club: although small, staff is really great with the kids, it’s clean and neat and offers great activities for the kids (some free of charge, some paid). -Amazing beach! It’s not private, but perfect sand and turquoise water- really what you imagine when thinking of Thailand. -Breakfast: we booked a suite which is part of the „Level“ and therefore had breakfast at the ‚Level‘ Lounge- nice and quiet. They had a nice à la cart menu as an addition to a small buffet. The waiting staff during breakfast at the level was outstanding. Only issue is we experienced long wait times on two occasions. -There’s a nice view of the beach from the Breeze restaurant. -There room we booked was large and spacious. - The hotel itself is nicely designed with the small lagoon sweeping across the hotel and its various buildings. - The food served at the Breeze restaurant is varied and tasty. Cons: -The hotel seems a bit run down and in need of refurbishing if to be considered 5 stars: * Wooden floors in the bedroom creaked like that in a building built 100 years ago. * The room needs maintenance: you see dust built up in the spot lights in the bathroom, the shower overflows quickly and we found water gathered outside it after every shower. * In several areas tiles were missing in the pool spanning around the rooms and even in the main pool- extremely painful when you don’t notice and step on it (see picture). - The water in the main pool was murky ever day when we swam there- even during an early morning swim before there were others swimming in the pool. - We walked past „house boat“ rooms on the way to our building- there was almost always a bad sewage smell there. - The equipment in the gym was minimal and most of it old. The space itself was also tiny. Would be great to improve this. - On our last day we didn’t have much time left before we needed to head out. We had prepaid and had quite a bit of money open and wanted to use it. We went to the Breeze restaurant and quickly ordered 2 desserts a drink and one main to go. We asked while ordering how long it would take and they reassured us - 20 min. After 30 min waiting, we asked what is happening and they said they would now start preparing the dishes. We left without it. That unfortunately ended out experience on a less positive note.
Iuliia
7 months ago
9.0
Ева
7 months ago
9.0
sally
8 months ago
9.0
Daniel
8 months ago
8.0
Sonja
8 months ago
9.0
Tomasz
8 months ago
9.0
Rewelacyjni ludzie, którzy od pierwszego dnia starają sie, żeby pobyt byl wyjątkowy. Dobre i urozmaicone śniadania, rewelacyjny basen i bliskość plaży. Sam hotel fajnie zaprojektowany. Mnóstwo zieleni i wody
Cons: Jedyne do czego można sie przyczepić to akceptowanie rezerwowania leżaków i boxow poprzez kładzenie ręczników. Ludzie potrafili to zrobić o godz 8, a pojawić sie przed południem..
Raúl
8 months ago
9.0
Las habitaciones, la atención recibida , la zona de la playa, y el desayuno
Cons: Las zonas comunes, las hamacas todas llenas , y la zona de la piscina son pequeñas para el volumen de gente que hay, todas las hamacas tanto piscina y playa no hay libres desde las 10:00…
Alon
8 months ago
9.0
טרקלין
Cons: נושא האירוח בים
Tina
8 months ago
10.0
Das Hotel ist wirklich toll um erholsame Badeferien zu verbringen. Die Bootsuite ist toll ausgestattet und der Zimmerservice war super. Auch Wünsche wie zusätzliche Badetücher wurden immer direkt erfüllt. Das „The Level“ Angebot ist sehr gut, angefangen bei der sehr freundlichen Rezeption und dem sehr freundlichen Team im entsprechenden Restaurant. Wir wurde jeden Tag mit Namen begrüsst und haben uns dort sehr Wohlgefühlt, auch die kleinen Snacks waren sehr lecker und die Cocktails abends waren gut. Unser Flug ging erst am Abend und obwohl wir kein Late Check Out hatten , konnten wir aber mir bis zum Schluss am Strand bleiben. Wir bekamen einen Zimmer nahe der Rezeption zum Duschen.
Cons: Der Zimmerservice war gut aber die Dusche hätte zwischendrin etwas besser gereinigt werden können. Das Hotel hat Regel wie z.B das am Strand nicht geraucht werden darf aber während unseres Aufenthalts wurde diese Regel nicht immer konsequent umgesetzt.
ilona
8 months ago
10.0
Neuschlova
8 months ago
10.0
daniel
8 months ago
8.0
Shimon
8 months ago
7.0
Benoit
8 months ago
10.0
Shir
8 months ago
8.0
בריכה מיקום
Cons: החדרים ישנים מעט שהיתי במלונות טובים יותר בתאילנד שגובים פחות.
Pinar
8 months ago
10.0
Murat
8 months ago
10.0
allan
8 months ago
9.0
Sabine
8 months ago
10.0
Das Melia Koh Samui ist einer der besten für mich das beste Hotel man kümmert sich um alles ein jeder Wunsch wird erfüllt das Personal ist top
Cons: Es gibt nichts zu beanstanden
ziva
8 months ago
10.0
מלון נקי ויפה , צוות אדיב.
Cons: מיקום החדר רחוק מהחוף והבריכה. חסר מוסיקה בבירכה.
Sébastien
8 months ago
6.0
Les petits canaux pour se baigner au calme et loin de la foule + la nourriture + la nature dans l’hôtel + le personnel
Cons: Une piscine principale sale car bondée toute la journée. Énormément d’enfants (et de cris qui vont avec). Chambre très mal insonorisée, on entend chaque pas des voisins du dessus, c’est insupportable !
לי
8 months ago
9.0
The location was quiet and pleasant with restaurants and massages around the hotel. The place is clean, beautiful, the staff is welcoming and very nice, they respond to requests. When we arrived, they gave us a room that smelled of mold and wet wood. The next day I asked to move and they moved us without a problem. The breakfast is varied and delicious and there is plenty of seating and high chairs for babies, including a fee. The room is large and nice. A 10-minute drive from the beach in Tswang
Cons: The rooms smell of old, wet wood And there is no seating by the pool
alastair
8 months ago
9.0
Eugen
8 months ago
9.0
Emad
8 months ago
9.0
Sabine
8 months ago
10.0
Das beste Hotel auf Koh Samui
Cons: Es gibt nicht zu beanstanden
Eeling Stephanie
8 months ago
9.0
James
8 months ago
10.0
Ellen
8 months ago
9.0
Anand James
8 months ago
9.0
Excellent attention to detail and amazing staff!
Cons: Being closer to the airport means being slightly further away from restaurants and clubs etc.
Arisara
8 months ago
10.0
Staff was really friendly and very helpful. It is very clean and relaxing atmosphere.
Cons: Could do with more continental breakfast variety.
Ela
8 months ago
9.0
Joseph
8 months ago
10.0
Clea
8 months ago
9.0
Tal
8 months ago
9.0
The location and facilities are very nice
Kris
8 months ago
10.0
Zuzka
8 months ago
4.0
TANIA
8 months ago
8.0
Cons: האוכל לא היה מספיק טוב יחסית לרמת המקום
Arturas
8 months ago
9.0
Monika
8 months ago
10.0
Udržiavaná zeleň, čistota, bazény, ale hlavne a v prvom rade angažovaný a milý personál. Mala som zdravotný problém a okamžite ma odviezli do nemocnice, za čo im patrí moja veľká vďaka. V rámci programu Level sa o nás príkladne starali a volali menom, čo nie je pri tom množstve a striedaní hostí samozrejmé. Vďaka za krásnu dovolenku.
zion
8 months ago
7.0
המלון ממוקם בחוף מהמם והכי יפה בקוסמוי
Cons: הבריכה ענקית ולכן קצת מלוכלכת ארוחת בוקר לא מגוונת תפריט די קבוע כל יום וזה מבאס כשנשארים 5 לילות
Naama
9 months ago
10.0
Janelys
9 months ago
10.0
Antti
9 months ago
10.0
VictoriaS1349
9 months ago
10.0
Beautiful hotel with great breakfast and lots of areas to explore. Family friendly yet classy. We were traveling with our 5 month old and were taken such good care of by the staff. Special thanks to the housekeeping team Joy, Nina, Tor and Nok for their hospitality. If you’re into yoga I also recommend one of the classes hosted by Mui!
U9179QP_
9 months ago
8.0
I gave 4/5 because of the hotel location - 15-20 minutes from the Chaweng and about 30 minutes from the fisherman's village. The hotel is very beautiful, the staff are very kind and profesional. I like the pool, I also liked the breakfast (they even have a Kosher pan for the omlets) A special thank to K and Kord for your help :)
B2602BNlisaj
9 months ago
10.0
This was our second time at the resort and it was even better this time than the last. The location is excellent with lots of amenities both onsite and along the beach and the facilities are fantastic. Restaurant food is great quality and pool service is always fast and attentive. Rooms are spacious and always extremely clean. Fresh towels delivered to your room every night and anything you need just a phone call away. Not too far from Fisherman’s Village and other attractions with lots to do for both grown ups and the children locally. We need to say a special thanks to Baw who goes continually above and beyond to provide anything we might possibly need. He’s a special guy who welcomes you with open arms and looks out for your every need. Our daughter cut her hand one day and needed first aid, she immediately asked for Baw who was exceptional helping her and looking after her in the days that followed. And finally to our friend Back from the pool bar, what a guy… we had such a laugh with him and he ensured we had everything we needed. Looking forward to returning again next year for our Christmas break.
nichiformihailz
9 months ago
10.0
Ups: Rooms: fantastic. Not the ultimate luxury and gadgets, but better than you expect from the pictures. Resort, breakfast, utilities, all in 5 star ratings. Best for families with children, staff incredibly gentle and helpful. K, our concierge manage to make our trip even better. Lication, walking distange from massage, restaurants, bars, and great beach front Downs: check in after 3pm even if they promosed will be reasy sooner. Even though they confirmed extra bed, it did not came
KSteele10
9 months ago
10.0
Wonderful hotel - nothing was too much trouble for the staff right throughout the hotel. They were always happy to help. Rooms were great. Plenty of sun beds and places to relax in shade. Special mention to the ever-smiling Baw at the beach and pool team - his warm welcome and friendly nature sums up the welcome you can expect at the Melia Koh Samui
434sarinaw
9 months ago
10.0
Beautiful hotel, best buffet. Staff very helpful. I had stayed on the island 4 times now and enjoyed this hotel the best. Looknam was happy and helpful in the beach restaurant. Aom very helpful and friendly. But all the hotel staff front K, Daniel and another driver I can’t remember name but he was very helpful when checking in and upgrading room. Made our stay very relaxing. Recommend the hotel. For nice beach and relaxing stay.
franny1988
9 months ago
10.0
Travelled with my family including a one year old baby and 2 seniors and we absolutely loved the whole experience! The staff is very friendly and helpful. They really helped out in every single way possible to make our stay comfortable. The kids entertainment is fun and kids are busy the whole day. In the beach bar/restaurant, they helped out so much with the kiddos especially a girl named looknam. Overall, a truly fun and relaxing experience!
andreeav977
9 months ago
4.0
I chose Koh Samui mainly for the beach and the sea, and after reading many reviews, I expected much more. Unfortunately, Meliá Koh Samui is not the right choice if the beach experience is important to you. The beach is extremely narrow, with only about three very crowded rows of sunbeds, placed so close together that the first row is practically in the water. This is the dirtiest beach I have experienced so far, which is simply unacceptable for a 5-star hotel. To make things worse, the beach shower drain was clogged, leaving dirty water around. Beach service is weak and inconsistent, which further takes away from the experience. I will not comment much on other aspects, as the beach was the main reason for my trip. Breakfast and rooms seem fine, but they do not justify a long flight from Europe if you are coming here for crystal-clear water and a beautiful beach. Overall, this hotel did not meet expectations for its category or reputation.
Harper
9 months ago
8.0
Dpwallace1
9 months ago
10.0
Came here for new year for 7 days Great hotel great staff especially baw couldn’t do enough would definitely stay again!!!!
jimbK1078QM
9 months ago
10.0
Despite this being a larger hotel than we would normally choose, the staff made the stay feel very personal. The staff were attentive, engaging and always seemed to be happy. We had a Boat Suite with sea view which was very nice, the only downside being it was next to the main pool which could be a little noisy at times. However, as it had its own deck to lounge on this really wasn’t too much of an issue, particularly as we were away from the room at the busiest times. The food that we had in the Level was first rate, and the whole Level experience was very pleasant. We did not eat in the main restaurant so can’t comment on that aspect but had a long chat with Luca, one of the managers of the restaurant who was very nice. The highlight was undoubtedly the staff. Despite our stay only being for three nights it seemed that they almost immediately recognised you and always spoke and remembered when you were leaving. Lisa, and her team, Queen, Keng, Kim, Bell, pink and Satay, were truly excellent. Customer service at its best.
Anna
9 months ago
8.0
The restaurant at Melia was amazing
Cons: Our room had slight mold smell
Mariia
9 months ago
10.0
Olga
9 months ago
10.0
Arash
9 months ago
10.0
Marcelo
9 months ago
9.0
HayleyHale
9 months ago
10.0
Wow wow wow!! Stayed here 11 nights but extended to 13 (would have stayed longer if we could) we had boat suite 28 and had the sun all day on the top deck. What made the experience was the amazing staff!!!!!! They are a massive credit to the hotel! Lisa & Kim are the best!! Polite, professional, kind and really nice lovely people!! Thanks to bell, queen, pink, keng and tamarind, all amazing staff and went above and beyond! We will miss this hotel and staff very much! And can’t not include Baw! Great organiser, so helpful and very professional! Great man!! Thank you!
317trudif
9 months ago
10.0
I have been home for 2 weeks, and I'm already planning my next trip to Koh Samui, Thailand, and staying at Melia. The hotel is amazing. The staff are fantastic. They are helpful, efficient, professional, and really welcoming and friendly. Krod was really fun and made us laugh every time we saw him. I stayed in a deluxe room on a bed-and-breakfast basis, but next time I'd do all-inclusive as the food is lovely. I cannot wait to go back to Thailand and the Melia Hotel.
Marc
9 months ago
8.0
Le kids club était incroyable. Mon fils nous réclamait d’y aller car les personnes en. Barge du kids club était très gentilles selon ses dires. Les activités étaient variées et de qualité. Un grand yes pour le kids club et son staff
Cons: L’humidité dans les chambres et une climatisation pas au niveau
ilinh2018
9 months ago
10.0
We had a wonderful stay at this beautiful Hotel Melia. The location is stunning, with a peaceful atmosphere and breathtaking views, but what truly made our experience special was the staff. Everyone was incredibly welcoming, and attentive from the moment we arrived. Many thanks to Tamarind, Lisa, Bell, Sachi, Kim and Maya who always greeted us with genuine smiles and went out of their way to make sure we were comfortable, happy and met all our needs at the Level Lounge! Their hospitality made us feel truly cared for and relaxed throughout our stay. Thank you to you all for making our time here so memorable — we can’t wait to come back!
oakleyf2026
9 months ago
10.0
Had a great time here in the hands of Baw, made us feel so welcome and explained everything so well, thanks to Baw I will definitely be here again!
P7052KSnikkid
9 months ago
10.0
Best relaxing holiday ever!! Melia and it’s staff were out of this world! A few to make special mention of - Baw and Yao, thank you for taking such good care of us and our daughters! You made it a holiday to remember forever! New Year’s Eve fireworks were absolutely next level!! We will be back!
rinyapate
9 months ago
8.0
We booked this hotel to get away from the chaos of Christmas, the reviews were good and when we arrived we were not disappointed, rooms were lovely, clean and very well placed within the complex. Anyone who stays will be welcomed round the pool by Baw a really friendly and helpful member of the staff, in fact, I could not fault any member of staff that we encountered. We paid for access to ‘the level’ which provides drinks and canapés at certain times of the day which was a real bonus. One word of warning though, Christmas in Samui comes with the chance of a monsoon which we did experience but that didn’t detract from the service we were offered.
Kunal
9 months ago
10.0
Kunal
9 months ago
10.0
Very nicely kept property with very good amenities and great rooms
626zacke
9 months ago
10.0
Brilliant experience, all of the staff were lovely. Baw was exceptionally nice and very helpful, anything you need he was there.. Food was excellent
louiseH6673KI
9 months ago
10.0
the rooms were very clean and towels changed everyday, staff was very helpful especially BAW with drinks and anything you need he will get for you. very funny and kind, he made the whole experience better.
OnAir19959543425
9 months ago
10.0
My experience at the Melia was nothing short of perfection. From the hotel grounds, pool, pool 'canal' and beach, to the decor, the food and the amazing service, everything was of the utter highest quality. The staff were so friendly and helpful, such as Auto, Baw and Matteo, that I felt the sort of comfort anyone would want from a holiday. A big 'thank you' to Natty at front desk; she was so welcoming and helpful throughout my entire stay. I'd also like to thank the gentleman who worked at the hotel gates and helped me cross the busy road every morning. I will definitely be returning at some point in the future!
yummymummyUk
9 months ago
10.0
Excellent hotel close to the beach brilliant facilities. Ideal for families with interconnecting room rooms if necessary. Staff are always helpful and friendly and approachable nice gym and pool room. Swimming pool is lovely. Could do with a few more sun lounges but there are plenty on the beach. There’s one member of staff in particular is very helpful on the beach. He is excellent and we are very grateful to him. Thanks to Selena Lucy Jzy Plau
Satti
9 months ago
10.0
Pezeril
9 months ago
9.0
L' emplacement , les décos , le déjeuner
651amith
9 months ago
10.0
Beautiful!!! Izy, Selena, Lucy and Natty were AMAZING!!! Also Danielle, Krod and Auto!! Thank you for a wonderful experience!! Thank you so much!!😊
ceresne
9 months ago
10.0
We loved this hotel!! The rooms were perfect for a family of 5. The staff were so accommodating and the property was beautiful!! The breakfast was top notch as well.
Karan
9 months ago
1.0
Not much except big property
Cons: Not clean, unfriendly staff, food was of poor quality, lack of recreational activities and boring for kids
Ettore
9 months ago
8.0
Piscine, jardins, fitness, locaux de détente, chambres impeccables
dan
9 months ago
7.0
Curatenia!
Cons: Personalul de la restaurant si mancarea oribila!
Sherpa32465809472
9 months ago
10.0
We enjoyed our stay at Melia Koh Samui . K and Auto made our stay very special. We did water sports , related at the beach , played at the beach etc . The swimming pools are to die for. The food was great, offering a variety . We will definitely visit Koh Samui again !
Vacation21512198984
9 months ago
10.0
Amazing hospitality from K and Auto, highly recommend them! Great facilities to accompany the great service provided during my stay!
juliecE512ZX
9 months ago
10.0
Had an absolutely amazing time at the the Melia Koh Samui. The hotel is just amazing!! Very relaxing holiday cannot fault a single thing. Beds are so comfortable, food is absolutely perfect. We enjoyed the Christmas Eve dinner so much everything you could think of. The pool and gardens are beautifully maintained and always clean. The hotel sits on Choeng Mon beach which is beautiful and calm, with lots of restaurants and bars within walking distance. All the staff are so friendly and cannot do enough for you, special mention goes to Baw who is an absolute asset to The Melia, he is very friendly and always ready to chat to you about information or anything he can help you with but still remains a true professional. Well done Baw !! Would return to this hotel again and again.
Tour52845317690
9 months ago
10.0
We had an amazing experience with who helped in creating memories for us in in the form of photos and videos for our daughters first birthday. It was a great experience and excellent service. I highly recommend taking help from to for photos and videos. Cheers.
278tanvip
9 months ago
10.0
Our honeymoon at Meliá Koh Samui was absolutely magical, made even more special by K, Rainy, and Otto, who went above and beyond with their warmth, care, and thoughtful touches. The property itself was stunning — from the beautiful Christmas celebrations to the exclusive lounge access and our private pool room, every detail felt luxurious and memorable. We’ll always cherish this experience and can’t wait to return. Loved the hospitality
rachanam15
9 months ago
10.0
We stayed at Melia Koh Samui for 7 nights and chose the Level Boat room. Our stay could not have been better. The weather, the service, the food, the beach were all as good as we could have imagined. A huge shout out to the Level lounge service. We had a blast with Lounge Team - Kim, Tamarind, Bell, Lisa, Keng and Sachi. Thank you for making our Holidays memorable.
sugam07
9 months ago
10.0
Excellent is the word I can describe this place for food, amenities and the best part service! Class apart. Stands true to it's 5 stars. I will highly recommend the place for couples or families looking to have a relaxing and great service retreat. Special shout out to K, Lucy, Jzy and Matteo for making our holiday worth while. Right from check-in to assisting us during our stay and finally and check out. Kudos to the entire team! Cheers!
Mark
9 months ago
8.0
Katheselena22
9 months ago
10.0
I often choose Melia hotel chain for my vacation, and this time I stayed at Melia Koh Samui. It was an exceptional experience. We enjoyed the hotel facilities, services, and extremely friendly staffs during my stay. Bellman team was helpful to handle our luggages, the reception was so smiling, mentioning to khun Mateo for giving us interesting recommendations. Thanks all! Merry Christmas!!!!
adamfP1309AQ
9 months ago
10.0
Great yoga session with Mia , very knowledgable and helpful. Really enjoyed this session, inspired me to continue yoga
M140COdavidc
9 months ago
10.0
Looknam was great, very helpful, what a lovely place, thank you. We will be back soon as soon as we possibly can, lovely atmosphere.
Adina_12
9 months ago
10.0
Great stay, everything was comfortable and looked after. But stood out most was the friendly staff. Baw from the near the beach restaurant went over and beyond to make sure guests felt welcome and taken care of. Would happily stay here again.
Seaside14227604790
9 months ago
10.0
hotel, very very good K raing Outstanding employee, excellent service, smiling, courteous Great hotel, excellent service, delicious food.
azakou1
9 months ago
4.0
Amazing Hotel, Amazing Rooms and the food is great too. However, the daytime reception staff are just rude and obnoxious. At check-in it was quite smooth and I didn’t have any issues. However the following day after having an amazing dinner at their restaurant I received a letter to my room asking me to go to reception as I had exceeded my deposit amount and we always have to keep a credit which wasn’t made clear at the beginning even though they knew about my dinner at reception before hand as I had pre booked for a romantic dinner. When I go to reception I stood there for 5 minutes before being acknowledged by 1 of the 3 staff. I advised her someone will be collecting my laundry for dry cleaning and I received a letter to make a payment to increase my deposit. She asked one of the concierge to place the laundry in storage, I helped him to do that as there was a bit, I then came back after 30 seconds or that, and all 3 receptionists are checking in 1 family of 5. I am not sure why 3 people need to check in 3 adults and 2 children, but I stood there and waited. The wait lasted for 20 minutes, the concierge kept telling one of the staff that someone else is waiting, he waved his hand off and a couple of minutes later came over to ask how he can help. At this point I was furious, I have been sat there for 20 minutes waiting to pay because they asked me too. I explained to him that I was there before the family of 5 I was acknowledged and then it was like I wasn’t there, I explained I was there for 5 minutes before I was even acknowledged, too that the response was “we didn’t do it on purpose” brilliant - I’m glad I was acknowledged by accident and then I waited 20 minutes because a family of 5 needs 3 reception staff to check them in. At this point the staff just walked off. Another lady approached me and I told her to not send any more letters to my room and I will make a payment at the end of my stay because I had a booking with my wife that I was now late for. Her response was cold and was “it needs to be settled or you won’t be able get to add any expenses to your room” shame on the staff. Melia hotel in Koh Samui is nice but there are a lot of nice hotels in Koh Samui and most of them will be respectful and provide much better service. I would advise to stay elsewhere.
A679KFnickm
9 months ago
10.0
What an amazing hotel - great location and great service! Special thanks to Looknam, you went above and beyond, making our stay unforgettable - thank you!
sharonmX242CC
9 months ago
10.0
Most amazing service special shout out to Looknam - the best ever 🤗 till we meet again xxx loads of love from me to you 😘😘😘😘😘
110barnaz
9 months ago
10.0
Looknam is an amazing waitress and a truly lovely person. She is always friendly, polite, and very attentive. From the moment she greets you with her warm smile, you feel welcome and comfortable. She remembers details, listens carefully, and makes sure every guest is happy. Her service is fast, professional, and full of positive energy. She speaks clearly, has a great sense of humor, and creates a relaxed atmosphere. Looknam is not only kind, but also hardworking and reliable. Every visit becomes more enjoyable because of her. I highly recommend her to anyone who wants a great dining experience.
irenesO9605UI
9 months ago
10.0
Selena, Rainy, Jzy, Auto, Daniel, and Nay treated us wonderfully. They make a great team, and we felt right at home. Everyone was so kind and helpful. Thank you for everything; we'll be back in the future. A great experience, very professional at the Meliá Koh Samui Hotel.
Michel
9 months ago
10.0
Grandioser Service so wie man ihn erwartet. Wir haben während unserer 3 wöchigen Thailand Reise in mehreren 4-5 Sterne Resorts übernachtet und Melia war mit Abstand am besten von Service.
Gisela Van Aarde
9 months ago
10.0
Beautiful location, beach and facilities. Staff were amazing. We can't wait to visit again.
Cons: Nothing, everything was so special.
Nofar
9 months ago
10.0
Everything, the staff are amazing! Rainbow and auto I will definitely remember you. The best hospitality! Great breakfast, pool, amazing beach!
Cons: There's not a lot to do outside the hotel so most evenings we ended up taking taxis.
maxchowp
9 months ago
10.0
Stayed with my wife for 3 nights on vacation, and the hotel atmosphere was great, very relaxing and pleasant. We got a good deal from the Thai Tiew Thai event, so it was good value for us. The hotel is located close to the airport. Super easy to travel. The room was clean and we received a small chocolate after mentioning that it was our second anniversary. Khun Pop took very good care of us during check-in. She was super friendly and attentive, and escorted us to the room with care, really appreciated. The hotel was quiet, and there was no disturbance during the night. We had dinner at The Breeza Beach and were lucky to catch happy hour for a couple of drinks. The food was superb in my opinion, I ordered the seafood spaghetti and croquette, and both were very tasty, same like I had in Europe. We also had a short chat with Khun Luca, he was friendly, and I hope he enjoys his training there. Khun Auto was also extremely friendly and helpful. He recommended a great local restaurant, and it was superb. We also met Khun Fai (Wedding) and Khun Chloe (Marketing), whom my wife had contacted previously. During check-out, everything went smoothly. I’m sorry I forgot the name of the staff who assisted us, she was friendly and always smiling. Khun Chloe also gave us a gift, truly appreciated. Overall, it was a great experience, and we would definitely come back again if we have the chance.
Jesse
9 months ago
10.0
Henkilökunta oli aivan mahtavaa! Ylisanat eivät riitä kuvailemaan miten tyytyväinen olen saamaamme palveluun. Koko henkilökunta oli todella ystävällisiä ja avuliaita vierailumme alusta loppuun. Meillä oli The Level tason huone ja olimme vaikuttuneita Ala Carte aamiaisesta ja Loungen palveluista jotka kuuluivat huoneluokkaan. Varmasti tulemme majoittumaan uudelleen täällä kun palaamme Koh Samuille.
Cons: -
annabel
9 months ago
9.0
Great facilities, helpful staff, nice room
Cons: In house restaurant was very expensive
Alperin
9 months ago
1.0
המיקום של המלון טוב
Cons: היחס שקיבלנו מהצוות היה לא טוב. אנשים לא אדיבים,חדרים לא נקיים
yechiel
9 months ago
10.0
Craig
9 months ago
8.0
Breakfast was great. Staff were good. The section of beach it was on was good.
Cons: We were in block 5 which was a LONG walk to the beach a lot longer than I expected. . It was a very very long way away. The other issue was no beach towels at the pool or beach. So on multiple occasions had to walk back to my room (the hitch was a long way away) to retrieve. Just a lot of wasted time.
Lior
9 months ago
10.0
המלון הכי טוב שהייתי בו בקוסמוי . רצועת חוף יפה ונקייה , שירות מעולה של כל עובדי המלון . ביבי ומתיאו ליוו אותנו ונתנו שירות שיש רק בתאילנד
kobi
9 months ago
10.0
kla2015
9 months ago
8.0
The hotel is good but does not offer real 5-star service, in my view. Breakfast is also very good but lacks a bit variety, especially in comparison with some other hotels we visited recently. Beach location is nice, but the pool area can get pretty busy. Many families with small children, so an adult only area with pool would be greatly appreciated. Good food in the restaurant and very friendly staff.
yentedhooge
9 months ago
10.0
Dianal & K gave me the best welcome here!! Great hotel, will definately come back. Room was perfect even had a bath tub on the balcony
Starts From
$0.00 / night
83 Moo 5, Choeng Mon Beach Koh Samui, Choeng Mon Beach, TH
Nearby Landmarks & Visits
Parking
Free parking
Air conditioning
Why Book With Us
Expertise and Experience
Tailored Services
Comprehensive Planning
Client Satisfaction
24/7 Support
Need assistance?
Call : (+212) 611 711 470
Email : hi@insiderinns.com