Mövenpick Hotel & Casino Malabata Tanger
Chain: Accor
Description
Luxurious Amenities: Pamper yourself with onsite massages, body treatments, and facials. Pack in entertainment with a casino, health club, and outdoor pool.
Dining and Drinking: Indulge in international cuisine at Paradisier or opt for 24-hour room service. Grab snacks from the cafe or sip drinks at the poolside bar or one of the two bars/lounges.
Event Spaces and Business Services: Benefit from 4090 square feet of conference space and 350 meeting rooms. Enjoy complimentary wired internet access, a 24-hour business center, and express check-in.
Experience luxury at Mövenpick Hotel & Casino Malabata Tanger, with a perfect mix of relaxation and entertainment in Tangier. Book now for an unforgettable stay!
Sentiment Analysis
Friendly staff
Popular Amenities
Free breakfast
Electric car charging station
Health club
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Sauna
Casino
Concierge service
Elevator
Supervised childcare/activities
ATM/banking
Gift shops or newsstand
Conference space
Availability Side
Royal Suite, 1 Double Bed, Sea View
1 Double BedFeatures a private balconyInternet - Free WiFi Entertainment - 32-inch plasma TV with cable channelsFood & Drink - 24-hour room service, m...
Premium Twin Room, 1 Twin Bed, Partial Sea View
1 Twin Bed366-sq-foot room with a balcony Internet - Free WiFi Entertainment - 32-inch plasma TV with cable channelsFood & Drink - 24-hour room servic...
Suite, 1 King Bed, Sea View (Ambassador)
1 King Bed775-sq-foot room, balcony with sea views Layout - Bedroom Internet - Free WiFi Entertainment - 32-inch plasma TV with cable channelsFood & D...
Executive Room, 1 King Bed, Partial Sea View
1 King Bed366-sq-foot room with a balcony Internet - Free WiFi Entertainment - 32-inch plasma TV with cable channelsFood & Drink - 24-hour room servic...
Standard Room, 1 Double Bed
1 Double Bed366-sq-foot room with a balcony Internet - Free WiFi Entertainment - 32-inch plasma TV with cable channelsFood & Drink - 24-hour room serv...
Classic Room, 1 King Bed, Sea View
1 King Bed366-sq-foot room, balcony with sea views Internet - Free WiFi Entertainment - 32-inch plasma TV with cable channelsFood & Drink - 24-hour ro...
Junior Suite, 1 King Bed, Sea View
1 King Bed560-sq-foot room, balcony with sea views Layout - Bedroom Internet - Free WiFi Entertainment - 32-inch plasma TV with cable channelsFood & D...
Premium Room, 1 King Bed, Partial Sea View
1 King Bed366-sq-foot room with a balcony Internet - Free WiFi Entertainment - 32-inch plasma TV with cable channelsFood & Drink - 24-hour room servic...
Executive Room, 1 King Bed, Sea View
1 King Bed366-sq-foot room, balcony with sea views Internet - Free WiFi Entertainment - 32-inch plasma TV with cable channelsFood & Drink - 24-hour ro...
Executive Twin Room, 1 Twin Bed, Partial Sea View
1 Twin Bed366-sq-foot room with a balcony Internet - Free WiFi Entertainment - 32-inch plasma TV with cable channelsFood & Drink - 24-hour room servic...
Classic Twin Room, 1 Twin Bed, Partial Sea View
1 Twin Bed366-sq-foot room with a balcony Internet - Free WiFi Entertainment - 32-inch plasma TV with cable channelsFood & Drink - 24-hour room servic...
Premium Room, 1 King Bed, Sea View
1 King Bed366-sq-foot room, balcony with sea views Internet - Free WiFi Entertainment - 32-inch plasma TV with cable channelsFood & Drink - 24-hour ro...
Premium Twin Room, 2 Twin Beds, Sea View
2 Twin Beds366-sq-foot room, balcony with sea views Internet - Free WiFi Entertainment - 32-inch plasma TV with cable channelsFood & Drink - 24-hour r...
Classic Twin Room, 1 Twin Bed, Sea View
1 Twin Bed366-sq-foot room, balcony with sea views Internet - Free WiFi Entertainment - 32-inch plasma TV with cable channelsFood & Drink - 24-hour ro...
Guest Sentiment Categories
Cleanliness
Guests highlighted cleanliness issues, including dated rooms and maintenance needs.
Service
Poor service with delays in providing basic amenities and maintenance issues.
Location
The hotel's proximity to key landmarks and public transport was a positive aspect.
Room Quality
Guests reported old, poorly maintained rooms with malfunctioning amenities.
Amenities
Mixed feedback on amenities, with some mentioning issues like broken fridges and air conditioning.
Value for Money
Varied opinions on pricing, with some feeling it was not justified by the services provided.
Food and Beverage
Guests had mediocre experiences with breakfast and room service offerings.
Overall Experience
Most guests reported a below-average experience with several issues encountered during their stay.
Hotel Rules
Check-In / Check-Out Policy
Check In
2:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show Less<ul> <li>Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. </li><li>Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. </li><li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>Contactless check-in is available.</li> </ul>
Reviews (54)
Samira
3 months ago
10.0
Good service
Aladdin
4 months ago
6.0
The proper is in a bad shape. The tiles on the floor is broken and then the bathroom most of the stuff is not working. The staff is OK and the location is very far from the city. The beaches is dirty a lot of rocks and there’s not suitable.
Verified traveler
4 months ago
6.0
The hotel is located in a great area the service ans amenities are not living up to the 5 star rating it lacked alit in that department also the breakfast was very average.
Hatim
4 months ago
10.0
Very good
Mohammad
5 months ago
8.0
Trip to Tangier
Karan
6 months ago
4.0
The staff were friendly, but other than that this property was a complete mess. There were no towels in the room, so we had to ask for some. There was incessant noise - hammering, drilling, and other maintenance sounds - throughout the day so it wasn't relaxing. The room service didn't have 80% of the food available. Getting anything - an iron, some towels, sandwiches - took forever. The rooms are badly dated and in need of a complete renovation. The breakfast is ok, but the coffeemaker was half broken. Overall, not the best experience.
PEDRO FONSECA
7 months ago
2.0
Nao foi a experiência 5 estrelas prometida. Hotel depredado, decadente necessitando manutenções urgente. Frigobar não funcionava, ar condicionado não funcionava. Colchao velho, Televisão antiga com poucos canais. Banheiro com cheiro de mofo. Chuveiro com vazamentos. Parede com infiltração. Pedi Room Service e a mesa da qual foi entregue a comida desabou e toda comida e louça caiu no chão. No check out ainda me cobram a comida e se recusam a desfazer a cobrança. Experiência terrível. Não recomendo a ninguém. O hotel só se encontra aberto pois é frequentado por excursões de Chineses.
Mazhar
9 months ago
2.0
Was terrible experience gave me very low class room 😪
Ehab
10 months ago
2.0
Check in was very bad , stafff has a bad attitude on check in and check out extremely unprofessional, I came at the morning shift and didn’t expect to face any difficulties specially that I has a suite , the lady was aggressive offensive, breakfast was very limited, room condition wasn’t good the shower wan
Mohamud
11 months ago
8.0
Good location very quite
Dilan
1 year ago
8.0
helt ok, fint men trodde det skulle vara lyxigare . 4/5
Luigi
1 year ago
10.0
Excellent séjour. Le personnel est accueillant, souriant et soucieux du bon déroulement de notre séjour. Quotidiennement sont à disposition des bouteilles d'eau,des pommes et le thé à la menthe dans le hall de l' hôtel. Là salle de sport est très bien équipée,vous pouvez bénéficier du sauna et jacuzzi ,ce qui est appréciable après l effort !! Les chambres sont spacieuses,propres et bien équipées. Le wifi est excellent. Le seul bémol et point négatif à prendre en considération : aucune chaîne française à la TV 😡 Je recommande à 💯 cet établissement et personnellement je compte bien y retourner très prochainement.
Abdul karim
1 year ago
4.0
The location of the hotel was magical especially the pool and the Sea View , best sunset ever . The room need too much Renovation specially the bathroom. Food at the breakfast and the dinner wasn’t as good as a 5 star hotel 👎 There was no menu for the room service in the room so u have to order the menu first 😅 My Last night was the worst ever , the temperature of the room was around 30 C I couldn’t sleep from the heat and the AC isn’t working so i called the front desk and he sent me the technician of the hotel , when he arrived he told me sorry i can’t do anything because all the AC in the hotel are switched to heat mode !!! So if u need to cool down the room u can open the door of the balcony !!!! A very decent service and response from someone working in a 5 star hotel .
Paula
1 year ago
6.0
Basically the Staff wasn't very helpful.. Room and Bed just Ok.. Dining just Ok although we had one Great experience because of Arah (think spelt it right).. She made aus a special dinner and said she wants to make people happy.. She did for that time.. Staff should speak better English and be more helpful!!
Verified traveler
1 year ago
2.0
Climatisation fait beaucoup bruit. Litterie pas confortable du tout. Ameublements poussiéreux et vieillot. Douche à l’ancienne. Isolation zéro. Bête dans la chambre. Petit déjeuner pas à la hauteur de Movenpick!!! Personnel très accueillant et très sympa.
Mohammed
1 year ago
8.0
Access to beach. Vibrant vicinty. The access key to rooms not reliable
Verified traveler
1 year ago
4.0
En arrivant dans ma chambre j’ai trouver des taches de café sur le sol au bout de mon séjour de 6 jours elle y était les vitres était rempli de tasse les draps était très rigide le sol jamais fait très très déçu . Le petit déjeuner pas assez vavirier arriver à 10h30 on viens nous voir pour nous dire en gros que c’est Fini . Piscine je n’ai jamais croisé un serveur au bord de la piscine pour se rafraîchir dommage . A l’accueil j’ai demander à un des portiers comment se rendre à Chefchaouen il a pris son téléphone il a appeler un taxie de son portable qui m’a passer et il me dit si vous le souhaiter je vous emmène à Chefchaouen pour un aller retour à 1450 DAM j’etait choquer . C’est de l’escroquerie ! Voilà mon séjour pas top malheureusement . J’ai trouver que l’ambiance et l’atmosphère dans l’hôtel était assez triste aucune ambiance
Nguyen
1 year ago
2.0
Furniture is rom look like for garden ! The floor is very old ! My rom is second floor, but i smell cigarett in my rom because people Smok everywhere ! This Hotel is not recommed for family , not for children too !
Lina
1 year ago
2.0
I would not recommend anyone to book this hotel. It does not even deserve 5 stars, it gives a feeling of 2-3 stars maximum. The food (breakfast & bufé) had no variety, it was served same food every day. Sometimes it wasn’t even fresh. You were not allowed to order food from another restaurant/cafe at night, they asked us to hide everything in a big bag when delivered. The pool bar we’re closed so you couldn’t order anything if you didn’t walk in to the restaurant . The prices of the restaurant were twice as expensive as the good restaurants outside the hotel. We did not have a safety box in the room, and the employees entered our room twice without our permission to “control the room” without knocking. Not safe at all! We had to take our valuable things with us out every day. I have travelled around the world and been to plenty 5 stars hotels, the standard of this hotel was by far the worst I've ever experienced.
Serhani
1 year ago
1.0
The host rented the appartement without removing the add off the platform of booking and the worst thing she confirmed the place is booking via WhatsApp call the when I arrived didn't even answered my 20 calls waisted my hall afternoon I had to book elsewhere I contacted customer service still waiting for response I want my money back also the host should composate me for waisting my time.
Javier
1 year ago
2.0
pésima calidad precio, pésima comida
hicham
1 year ago
4.0
Beside the pool, the property is average, the private beach area is terrible the staff are nice, but unprofessional and untrained.
Omar
1 year ago
10.0
Great experience
pieter
1 year ago
4.0
very noisy rooms, dated hotel, no espresso at breakfast
Josue
2 years ago
10.0
Staff was Amazing and the view from my room was beautiful. I will be returning to Tangier
Amparo
2 years ago
10.0
Very nice and professional staff
Jagadeesh
2 years ago
4.0
We booked 2 rooms and one of them smelled like heavy smoke and were unable to move one of the rooms, rooms are outdated.
ahmad
2 years ago
6.0
It was one our dream vacation unfortunily it turn to an unconfortable stay as rhe bed was broke , no coffee in The room even worse the AC was our nightmare we couldn't sleep the room was like a sauna We had r open both doors in order to cool it down to comfortable temperature
Hesham
2 years ago
10.0
I love it service was excellent , everyone there was so friendly. I’m really enjoyed my stay there
Stephen
3 years ago
6.0
The service by all the staff was excellent. The temperature is the room was awful, the air conditioning was teribly inadequate.
Alexandra
3 years ago
6.0
Ac was broke in room, floors were dirty, and very loud. All workers very nice and helpful though. Sadly pool is not heated so unusable except in very hot months.
Nadia
3 years ago
8.0
It was nice 👍 swimming pool very nice.. breakfast was good…staff was helpful and professional 👍
Kamlesh
3 years ago
10.0
The customer service was very good , however the rooms and common areas need a lot of attention as it is very dated .
Wisam
3 years ago
4.0
They don’t allowed for visitor or a friend coming inside the hotel and they are so bad with the parking takes a long time
hallgrímur
3 years ago
2.0
The service was really slow and i bookt the most expensive room ther and didnt have water towel ore bathrobe in my room ore hair dryer i askt 3 times for it and the 4 time i got mad and i got it the double charged me for the food that i later see after i leave 1 cokacola cost like 4 dollar crazy over all the most expensive shiti hotel i ever stay inn and my room falling to pices
jaafar
3 years ago
8.0
Wonderful view
Steven
3 years ago
2.0
The stay began with the rooms not being as described and smelling. Upon complaining we were asked to pay for an upgrade for additional 50% cost. As it was late we were forced to accept. On checkout we asked to speak with the general manager or guest relations and were told they were not available. I have been a gold member of hotels.com and regularly travel internationally staying in numerous hotel but I have never received such bad service from a reputable 5 star hotel. this hotel prides itself on its historical reputation which no longer exists.
khalil
4 years ago
2.0
No ac in all hotel turne off
Verified traveler
4 years ago
6.0
Okay
Verified traveler
4 years ago
8.0
The view
ZA
5 years ago
2.0
A 3 star hotel at best. Low quality infrastructure. Unskilled staff. Disaster breakfast and related service. However mattress quality was good.
Majid
5 years ago
2.0
Great location by the sea. The view is great. Close to the city centre.
M
5 years ago
6.0
Hotel good location looks amazing from outside and reception however we was given one of the old rooms which had a tiled floor that had dirt all over it , so I went to enquire and was given another room that has apparently been refurbished but this was at extra cost which did not please me as the first room is not fit for purpose , breakfast was average due t o freshness and staff were really friendly. The hotel really need to returb the rest of the rooms as once I got the Carpited room you could walk on this not the old tiled floor. The view was amazing pool and the sea 10 out of 10
Verified traveler
6 years ago
2.0
First room smelled like cigarettes, we switched to another one that was not ready to receive guests, the air conditioner was not working, i think it was not fully installed it was barely turned on. We asked to change room for the third time but all rooms on the floor lack air conditioning and ventilation. Food at the hotel was terrible could not eat the meat, only bread and it was expensive, service was bad. Cheap night clubs, cheap lounges and cheap visitors were loud all night.
Verified traveler
6 years ago
8.0
Lovely stay at this resort. Clean and spacious Lovely swimming pool
tarek
6 years ago
8.0
Excellent service, Good location
Verified traveler
6 years ago
4.0
I've been to a few Movenpiks and have loved them, but this one was a disappointment in that the room furniture had burn marks on them, lights were broken, walls were extremely thin we could hear every word of our neighbor, and concierge gave us inaccurate information about the ferry schedule. Pool was gorgeous but not heated so not useable. Buffet food was not good and did not taste fresh. Staff were nice, but this facility did not meet my 5 star expectation. Also no signature movenpik ice cream was on site.
Verified traveler
6 years ago
6.0
Location is really nice. Offering a great view on the city and see
Verified traveler
6 years ago
4.0
3 Star Hotel I was very disappointed with the service. Poor front desk customer service. We waited 3 hours at the front desk. The rooms are so outdated and the toilet was not flushing properly. The room cleaning service is absolutely insane—they’re always behind and late. They show up at 8pm one night. On a positive note, I must say that the hotel is in a good location, the pool was amazing and the morning breakfast was very good.
K.S
6 years ago
2.0
I truly believe that this particular local is not reflective of the Mövenpick name and certainly doesn’t mirror or deserve a 5* accreditation. You should truly reconsider the management style, the lack of sufficient employees and detail in every room. We reserved 3 non smoking rooms and none were up to standard (from dirt to broken items, to smoke smell on blankets and pillows to cigarette burn marks on furniture to no air conditioning to no towels in the bathroom, no iron or hair dryer,.....the list is a lot longer). We spend our first day waiting for the electrician, technician and handyman to complete their work in our rooms. We couldn’t even get someone to clean the filth in the bathroom since the cleaning crew leaves at 5:00 pm. It was unbelievable to us that there’s no cleaning crew available in the hotel 24 hours a day. I’m very sorry to say that this location has stained the Mövenpick name in our view!
Mo
6 years ago
2.0
Terribly managed hotel. This is a 3 star local Moroccan hotel, not a 5-star international hotel. Facilities are in complete disrepair. Most of the staff is sullen and do not take any pride in their work (or their clothing). Broken things in room too numerous to list, including telephone, toilet flush, power outlets etc. General Manager Alain Rillof manages the place very poorly and thinks he is above responding to customers. Stay here is you are looking for an average 3 or 4 star local hotel. But this is nowhere near a 5 star hotel and is a stain on Movenpicks worldwide.
Verified traveler
6 years ago
6.0
Not a 5star hotel, old rooms
william
6 years ago
8.0
hotel casino on beach but not allowed to walk omto beach, they said it was not safe
Verified traveler
6 years ago
10.0
Nice location, proper facilities and amenities, friendly staff, good food
Verified traveler
6 years ago
8.0
The pool was drained so not available which was a bit disappointing which is why my condition rating is not very good and the hotel was a little far from where we spent most of our time. On the plus side the traditional Moroccan restaurant was a great value and was some of the best food we had and the live traditional music was great!
Verified traveler
6 years ago
10.0
Nice location, good services, facilities and amenities, attentive staff
Verified traveler
6 years ago
4.0
Hotel shows its age - unfortunately.
Leonie
6 years ago
10.0
I regularly at this hotel. Rooms are cleaned to a high standard and comfortable. Good room service and excellent staff. Good gym facilities and Wi-Fi connection