Hotel Regina
Chain: Not Available
Description
Prime Location in Madrid
Located in the heart of Madrid near Puerta del Sol and Sevilla metro station, The Regina offers a prime spot for exploring the city's vibrant attractions.
Modern Rooms and Culinary Delights
Experience comfort in our modern rooms equipped with air conditioning, satellite TV, and a work desk. Indulge in Mediterranean cuisine at Restaurant Castizo, known for its seasonal dishes and diverse wine selection.
Proximity to Top Sights
Conveniently situated near the Prado and Thyssen museums, The Regina provides easy access to Madrid's iconic landmarks.
Book now to experience luxury and convenience at The Regina in Madrid!
Sentiment Analysis
Great service
Fantastic location
Excellent breakfast
Popular Amenities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Availability Side
Deluxe Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditi...
Exterior Superior Double or Twin Room Aduana Street
Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned...
Guest Sentiment Categories
Cleanliness
Some concerns noted about cleanliness due to strange smells and noise.
Service
Many reviews highlight fantastic and attentive service.
Location
Location repeatedly mentioned as fantastic and central.
Room Quality
Some guests found rooms comfortable, but issues with light and noise were noted.
Amenities
Good gym, breakfast options, and overall amenities highlighted positively.
Value for Money
Value considered good due to included amenities.
Food and Beverage
Breakfast consistently praised as excellent.
Overall Experience
Overall positive experience mentioned, with minor complaints.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
No policies available for this hotel.
Reviews (8392)
KOICHI
3 weeks ago
9.0
Guido
3 weeks ago
9.0
El desayuno es espectacular al igual que las instalaciones que son modernas
Cons: Tal vez la habitación doble básica son algo pequeñas.
Serhiy
3 weeks ago
10.0
Ifigenia
3 weeks ago
9.0
Location was perfect
Cons: In the breakfast the fried eggs were running out quite often
Jorge
3 weeks ago
9.0
FIDEL
3 weeks ago
10.0
Su modernidad en las instalaciones en especial en la habitacion. El excelente trato del personal. El estupendo desayuno
Cons: Todo me agrado
Regina
3 weeks ago
10.0
Ziv
3 weeks ago
10.0
כולם היו מקסימים ומאוד שירותיים
david
3 weeks ago
8.0
Diana
3 weeks ago
10.0
Diego
3 weeks ago
8.0
Cons: Las sábanas olían feo. Muy feo. De hecho te dejan una perfumina para “mejor descanso”. Todo lo demás muy bien.
CLAUDIA
3 weeks ago
10.0
I’ve been many times in this hotel and I keep coming back. Great location, nice and comfortable rooms, very good breakfast and friendly staff.
aldana
3 weeks ago
6.0
los detalles en las habitaciones son lindos y en general es muy moderno. El desayuno está bien. La ubicación excelente. El personal amable. Hay cápsulas nespresso para consumir en las habitaciones. Te dejan agua.
Cons: El hotel es muy lindo pero no pude dormir ni una noche, la segunda encontré dos hormigas en la cama. Todo se ve muy limpio, no entiendo como les sucede algo así, quizás yo tuve mala suerte. Hay una obra en construcción al lado que comienza su trabajo muy temprano, sé que no es culpa del hotel pero no deberían asignar habitaciones pegadas a la obra sin antes advertir al huésped que pago carísimo por su alojamiento para estar tranquilo y cómodo. Ascensor de la parte trasera lento, debería haber uno más. La tarjeta para entrar a la habitación de desactiva muy seguido.
Adewumi
3 weeks ago
8.0
Geraldine
3 weeks ago
10.0
Everything was perfect! My room was amazing, breakfast was amazing and the location is great and the staff very friendly.
Christian
4 weeks ago
8.0
Samir
4 weeks ago
8.0
Sarah
4 weeks ago
10.0
mario
4 weeks ago
9.0
Barbara
4 weeks ago
10.0
Deutsch
4 weeks ago
10.0
Barros
4 weeks ago
10.0
Perfume do quarto, limpeza de modo geral. Requinte e cuidado.
melinda
4 weeks ago
8.0
breakfast
Cons: the electronic door key needed to be reset at least once a day!!!
Marie-Laure
4 weeks ago
10.0
Sujay
4 weeks ago
5.0
Cons: Room was on 4th floor. Elevators were not working. And the staircase was small and round.that its impossible to carry a normal suitcase till 4th floor. So I told the property owner I cant live here so I did not stay at storehouse studios , Amsterdam and left for another hotel to stay. Have asked for full refund.of booking amount as I fully eligible because important information regarding elevators not working was not shared on booking.com portal at the time of booking.
Yekbu Yaren
4 weeks ago
10.0
Ferhat
4 weeks ago
9.0
Diana Maria
4 weeks ago
10.0
Salem
1 month ago
10.0
الموقع وتعامل الموظفين
Laura Arlet
1 month ago
10.0
TODO SUPER BONITO, VISTAS, UBICACIÓN, PERSONAL, EL DESAYUNO SUPER COMPLETO, EN REALIDAD TODO MUY BIEN ALTAMENTE RECOMENDABLE.
Adrian
1 month ago
9.0
Josep Lluis
1 month ago
9.0
Veronica
1 month ago
10.0
Colazione straordinaria, sia per qualità che per varietà di cibi. Camera relativamente piccola ma comoda, super accessoriata, pulita. Letto comodissimo. Doccia immensa. E dettaglio non trascurabile la presenza del bidet :) Posizione fantastica nel centro di Madrid, a un passo da tutto. Cordialità estrema da parte del personale.
Cons: Nulla da dire
Cristian
1 month ago
10.0
Vlaikidou
1 month ago
10.0
Τοποθεσία,καθαριότητα,άνεση,πρωινό. Τα πάντα τέλεια!
Cons: Τίποτα.
Ricardo
1 month ago
6.0
Hele nette kamers op een mooie locatie. Fijn hotel. Het ontbijt is heel goed.
Cons: Veel herrie vanwege renovatie naastgelegen pand. Heel storend overdag en in de ochtend. Daardoor niet helemaal tevreden met het verblijf.
Arsalan
1 month ago
9.0
Breakfast was fantastic. The hotel location was amazing. The staff were great. The rooms itself was by far better than expected and best one during our 12 day multi city Spain tour.
Cons: Slow elevators
Maria Fernanda
1 month ago
10.0
Maria Alejandra
1 month ago
10.0
Para mi de los mejores hoteles en los que he estado en España. Súper recomendado
Ione
1 month ago
8.0
All very modern amenities. A tiny room though, nowhere to hang towels or any other items. The breakfast was fantastic and easy to access. The location was excellent but noisy. Despite having an extra cover on the window we could hear the roadworks and music playing outside all the time..
Cons: The lack of space and noise level.
Sherif
1 month ago
10.0
The Room was very suitable and inviting to relax. The reception and breakfast staff were very welcoming, supportive and friendly Location is amazing nearby all the key attractions
Cons: N/A
Christina
1 month ago
10.0
Chrystelle
1 month ago
9.0
L'Hôtel REGINA est idéalement situé en plein centre de Madrid, décoration moderne. Chambre très bien équipée : literie très confortable, Sèche cheveux (avec tous les acessoires), lisseur, machine et capsules Nespresso. Excellent petit déjeuner avec large choix salé et sucré. Personnel discret et professionnel. Un hôtel au top !!
Cons: Rien
lily
1 month ago
9.0
Eduardo
1 month ago
10.0
All is good clean the staff very professional
Cons: The property is good condition
Clay
1 month ago
10.0
Eziz
1 month ago
10.0
Zühal
1 month ago
10.0
Tesisin herşeyi mükemmeldi. Konumu, kahvaltısı, temizliği, dekorasyonu.. tam anlamıyla beş yıldız olması gereken bir oteldi. Çok memnun kaldık. Özellikle kahvaltısı sayesinde Madrid'te aç kalmadık😊
Cons: Herşey harikaydı
Daniel
1 month ago
10.0
Stacey
1 month ago
10.0
Friendly staff, excellent breakfast with lots to choosee from and the most comfortable bed
Cons: Nothing
Nick the Quick
1 month ago
10.0
This place exceeded my expectations, and for the price and location is was a great option. Service was impeccable by everyone, from the reception to the bar, and housekeeping. The room is not large but there is good closet space and I was there to sleep. The bathroom, though, was spacious and gorgeous.
Cons: If I must criticize something, it would be the AI sounding music at the breakfast, where a lot of good music and songs were ruined by a completely flat and uninteresting female (?) voice doing the covers. But that's just me nitpicking...
Rodrigo
1 month ago
9.0
Excelente localização, hotel moderno, quarto amplo.
Cons: Nada a reclamar
BRAVO
1 month ago
10.0
La limpieza, belleza del lugar y ubicación. Desayuno delicioso.
Cons: La persona del mostrador el dia de mi check out.
Andrea
1 month ago
9.0
Jose R
1 month ago
10.0
Fabulous and the Breakfast the best ❤️
Ananda
1 month ago
10.0
Café e modernidade das instalações
Cons: Cartão da porta falha muito
Karen
1 month ago
10.0
Breakfast was GREAT!!! Staff were exceptionally friendly and helpful, price was good. Location couldn't be better.
John
1 month ago
8.0
stacy
1 month ago
10.0
Service was wonderful!
Cons: Booking.com advertised an airport shuttle but there wasn't one. It cost me as additional 66 euros
Eduardo
1 month ago
10.0
William
1 month ago
10.0
- very close to the downtown, metro and taxi - super-kindness of the front desk and of the personnel, in general - rich breakfast to cover all possible needs from 7 am - forniture very clean and recent - SUPER: you can find a bidet in the bath of your room (very important for the italians :-)
Cons: honestly all was perfect prices can always be lowered, but in this case it is a real 4 stars hotel
Sissel
1 month ago
10.0
Christina
1 month ago
10.0
JAVIER
1 month ago
9.0
Felipe
1 month ago
10.0
Hotel muito bom. Ótima localização!!
lorna
1 month ago
10.0
Excellent location, wonderful staff. Our room was for two and had everything: a mini kitchen, a mini closet, comfortable beds, immaculate condition, an outdoor sitting area/balcony, and a fantastic breakfast with lots of options. The location is very safe, great, and close to shopping and great restaurants. They also provided a takeaway breakfast picnic for our early flight and arranged our taxi. This was a mother-daughter trip, and our 4-night stay at Hotel Regina in Madrid made it even more special.
Mª JOSE
1 month ago
10.0
Me gustó todo mucho, la ubicación, la habitación excepcional y el desayuno muy completo. Sin duda cuando vuelva a Madrid , me alojaré aquí de nuevo. Destacar también la amabilidad del personal.
Bader
1 month ago
10.0
PEDRO JAVIER
1 month ago
8.0
Heidy
1 month ago
9.0
Good value, big beautiful and comfortable room, great breakfast, perfect location
Asher
1 month ago
10.0
עשירה מגוונת טעימה מאוד
Cons: הקפה לא היה טעים יתכן שזה קשור לאיכות המכונה .
Sandra
1 month ago
9.0
Everyone was really helpful and with a smile on all the time. My room was spacious but I chose a big one to start with, so it was what I was expecting. The breakfast was really nice. Everyone spoke English which is not a given at all in Madrid. My bed was really comfortable. I would go back !
Cons: The sofa bed was not so comfortable and they could install an additional soundproof door after the entry door as we could hear people outside opening their door but as there was not a lot of people passing in front of our door, it was not a real problem for us personally. Real problem with their keycards for the door. Mine was never working and had to have a new one done every time I was coming back. Apparently I was not the only one. They told me they were already planning on fixing it.
John
1 month ago
9.0
Fernando
1 month ago
10.0
Excelente ubicación y las instalaciones muy buenas. Habitaciones confortables y muy bien equipadas. El personal amable y el desayuno muy bueno
Cons: Todo estuvo bien
Gavan
1 month ago
10.0
Dina
1 month ago
6.0
Cons: Breakfast is limited without a lot of options to cater for dietary restrictions
Amit
1 month ago
10.0
Myriam
1 month ago
9.0
Todo, desayuno, la habitación esta super completa, los chicos de la recepción son muy amables, había una manifestación y uno de los empleados me busco un taxi porque no entraban estaba cortada la calle y tenia que tomar el avión. Me senti muy cuidada.
Cons: mejorar las toallas un poco viejitas, solo eso.
Alargum
1 month ago
9.0
Javier
1 month ago
7.0
Abdulrahman
1 month ago
10.0
حجم الغرفة ، تعامل الموظفين، بوفيه الافطار ، النظافة، الموقع
Cons: حجم الاصنصير
Khalid F
1 month ago
10.0
Argyrios
1 month ago
10.0
Tracy
1 month ago
10.0
Beautiful property and rooms, high quality finishes, rooms beautiful with electric shutters for total blackout. Bathrooms look like. Ee, fabulous rainfall shower and spotlessly clean. Breakfast was plentiful with something for everyone. Staff were all first class, thank you.
Cons: Nothing
Richard
1 month ago
10.0
fabulous
jonathan
1 month ago
10.0
Everything was perfect
Cons: Somewhere to hang your towels in the bathroom
Hana
1 month ago
10.0
Dalal
1 month ago
10.0
Gizem
1 month ago
10.0
Location was really good. Breakfast was delicious. I will definitely be back
Cons: -
Paola
1 month ago
10.0
Posizione ottima.
Jmdem
1 month ago
9.0
emplacement central, petit dej copieux et varié, hotel trés bien tenu
Zornitsa
1 month ago
10.0
The location is amazing! The staff were very helpful and friendly, the rooms are clean and comfortable! We are really pleased with our stay!
Maitane
1 month ago
10.0
Matias
1 month ago
9.0
Limpieza, personal, aire acondicionado , desayubo, el gimnasio es increible
Cons: El hecho que al lado hay una obra y hace mucho ruido y es difícil descansar
Catalin
1 month ago
9.0
CHATOUANE
1 month ago
8.0
The staff were very kind and helpful. The hotel is in a great location and was very clean.
Cons: There was some construction noise on the first day, which was a bit disruptive.
Mxús
1 month ago
10.0
El trato y servicio al cliente, así como la amabilidad del personal. Me llamó la atención la juventud de la mayoría y la gran profesionalidad. La limpieza, perfecta. El desayuno muy completo. La ubicación, excepcional.
Emilio
1 month ago
10.0
Fernandes
1 month ago
10.0
Friendly and helpful staff. Excellent breakfast would recommend to freinds
Cons: We were pretty 😌
Jaret
1 month ago
8.0
Very clean
Cons: The soap dispense kept Falling Off the wall and the key had to be configured twice
Marwa
1 month ago
10.0
Everything!! Staff, room size and amenities, location, breakfast, housekeeping.
Cons: They weren’t able to accommodate either an early check in or a late check out but alternatively they were happy to store the luggage for us and allow us to use their showers and toilets.
Chiara Sofia
1 month ago
10.0
Posizione bellissima, all’inizio della zona pedonale, personale molto gentile, camere perfette e di alto livello. Colazione fornitissima, varia e di qualità. Ci tornerei subito!
vladan
1 month ago
9.0
Fabrizio
1 month ago
6.0
Posizione e cordialità dello staff , in particolare la receptionist Lucrezia, persona squisita.
Cons: Mai avrei pensato che il termine interno corrispondesse a vista tubi e zero luce naturale anche in pieno giorno. Frigobar non funzionanti. Mancanza di hall e di bar interno, inconcepibile in un 4 stelle.
Saleh
1 month ago
10.0
حسن التصاميم بالغرف والنظافه والترتيب والتعامل الراقي
Cons: لاشيء
sean
1 month ago
8.0
Excellent central location
Maurizio
1 month ago
10.0
Clean, central, excellent breakfast and very kind people. Would recommend to everyone.
Cons: Nothing
Maria Fernanda
1 month ago
10.0
Let start with the location: SUPERB! Staff: amazing so kind and helpful Room: AMAZING! All the tech, the view, the little spray for the pillow for a great sleep, a DYSON and a FLAT IRON for us women ❤️, chocolates upon arrival — in love! Breakfast: AMAZING a whole variety and gluten free options
Cons: Nothing to complain! Absolutely nothing!
Miléna
1 month ago
8.0
Cardoso
1 month ago
10.0
sabina
1 month ago
10.0
Foarte plăcut anturaj!!! Minunat personalul!!! Dejunul perfect!!!
Cons: Ar fi bine să se adauge și niște discuri de bumbac( cosmetice), la fel și bețișoare cu bumbac…
Stefano
1 month ago
10.0
Tutto, la struttura, di classe, la camera super confortevole e la colazione, semplicemente eccezionale! L'accoglienza di Lucrezia, simpatica , super disponibile e professionale ragazza di Roma alla reception! Ho apprezzato la ricerca dei dettagli per garantire il miglior soggiorno si propri ospiti, bravi!
Cons: Nulla. Non hanno il parking interno, vista la posizione ma hanno una convenzione con un parking a un centinaio di metri dove hanno lo sconto 20%.
Κυριακη Καλαθα Και ΣΙΑ ΕΕ
1 month ago
9.0
The location The cleanliness
Cons: The interior room that we stayed , it was like storage
Ilkin
1 month ago
9.0
Khalsa
1 month ago
10.0
Great location, clean property, attention to deatils, friendly supportive staff
Ievgeniia
1 month ago
10.0
HIDEYUKI
1 month ago
9.0
場所が良く快適。無料アップグレードしてくれて部屋が広く、通りに面した豪華な部屋だった。朝食も申し分なく、スタッフも親切だった。
Cons: 部屋の電気スイッチ故障があり、それがなければ満点評価
Ruth
1 month ago
8.0
Cons: Habitación pequeña y sin closet!!!
Mark
1 month ago
9.0
Location was great, in the middle of everything
Cons: The room was good and clean, but the rooms were a little small for 2 adults with large luggage.
Abdelwahed
1 month ago
8.0
Yuval
1 month ago
8.0
Jonathan
1 month ago
8.0
My room was clean, the breakfast buffet was good, the location was excellent and close to everything and the staff was incredible.
Cons: It’s appears to turn the A/C off in the middle of the night, because I always wake up at night pretty sweaty. We could not change the settings.
MAIKO
1 month ago
9.0
朝食が美味しかった フロントスタッフがとても親切だった
Cons: 連泊したが、清掃時に洗面所のティッシュペーパーが補充されていなかった
JEROME
1 month ago
10.0
La ubicación del hotel es perfecta. El hotel en sí es muy moderno, con excelentes instalaciones y un personal muy atento. Excelente desayuno.
Cons: Nuestra habitación no tenía vista.
KHALID
1 month ago
10.0
كل شي
Cons: لا يوجد
romain
1 month ago
8.0
Super emplacement, les chambres sont propres et modernes.
Cons: Hôtel malheureusement mal insonorisé. Nous étions réveillés au moindre passage dans le couloir, notamment par le bruit des portes des chambres qui claquaient. Cela a rendu la nuit assez difficile.
LUCIA
1 month ago
9.0
Bal
1 month ago
10.0
Yazid
1 month ago
10.0
Marta
1 month ago
10.0
BARBARA
1 month ago
10.0
Mario Alejandro
1 month ago
9.0
Juan
1 month ago
10.0
All was a great experience.
Cons: Nothing, Everything was very good. The room clean ladies were great,
NADIA
1 month ago
10.0
Tout est impeccable. L'emplacement, le service, le personnel, la propreté, le petit déjeuner.
Francesc
1 month ago
10.0
Elza Teixeira
1 month ago
10.0
Tudo.
Cons: Nada.
Ayman
1 month ago
10.0
⭐⭐⭐⭐⭐ A True 5-Star Experience at Hotel Regina We had a wonderful stay at Hotel Regina. Although the hotel is officially rated 4 stars, for me, it absolutely deserves 5 stars. A very special thank you to Gloria and Sofia for their warm welcome, excellent service, and for upgrading our room. They made us feel truly welcomed and taken care of from the moment we arrived. All of the hotel employees were extremely friendly, professional, and helpful. The hotel itself is very clean, comfortable, and beautifully maintained. The location is one of the best—very convenient and perfect for exploring Madrid. Everything about our experience was excellent: the room, cleanliness, location, service, and especially the wonderful staff. Thank you, Gloria, Sofia, and the entire Hotel Regina team for making our stay so enjoyable and memorable. We would definitely stay here again and highly recommend it!
Linda
1 month ago
9.0
Matthew
1 month ago
9.0
Great central location. Close to all the highlights of Madrid
Chris
1 month ago
10.0
Carlos
1 month ago
6.0
Desayuno variado y de excelente calidad.
Cons: La distribución de la habitación es absurda. Lo primero que se encuentra al abrir la puerta es el inodoro y ducha. Visual directa desde el pasillo
Daniel
1 month ago
9.0
Localização excelente. Café de manhã com muita variedades e bem gostoso. Equipe da recepção muito simpática e proativa.
Cons: A staff do café da manhã, nos dois dias que ficamos no hotel, tinha um comportamento “obsessivo” de manter tudo limpo, a todo tempo, e isso incomodava os hóspedes. Por exemplo: os funcionários limpavam as mesas e sofás que já estavam limpas, ao nosso lado, a todo o tempo, passando a sensação de que já tinha acabado o horário do café da manhã e já estavam limpando para o próximo turno (o que não era o caso). Ressalto que isso me parece uma orientação da gerência do hotel, e não culpa dos funcionários.
eugenia
1 month ago
10.0
Bellissimo albergo nel centro della città , vicinissimo a tutto in pochi minuti a piedi . Colazione favolosa in assoluto, frutta e verdura fresca, pesce , carne, lattici,uova , dolci buonissimi , cioccolato , caffè nesspresso, miele fresca , assolutamente tutto- abbiamo goduto tutte le mattine con grande piacere ! Pulizia nelle camere costante e fatta bene , staff gentilissimo, rapido nelle richieste ,rispettoso e preparato. Consiglio vivamente questa struttura che fa onore alla città vibrante di Madrid !
Cons: Raramente ho sentito dispiacere a lasciare un albergo - peccato che non siamo stati ancora un paio di giorni !
victor
1 month ago
10.0
excellent location Amazing breakfast
Cons: The TV remote control was not working
Carla
1 month ago
10.0
Excelente ubicación, un desayuno a otro nivel, todo el personal muy amable pendiente de todo, habitaciones amplias modernas muy limpias superó todas nuestras expectativas felicitaciones por hacer una estancia tan grata.
Pedro Ignacio
1 month ago
10.0
Todo, excelente el hotel
Cons: Nada, todo impecable
Dan
1 month ago
9.0
location was perfect for a 3 day stay in Madrid. walking distance nearly anywhere or short Taxi drive and Metro station at the doorstep. room was very comfortable. the staff were really nice and helpful, always a lot of people at reception eager to help with everything. Breakfast very reach with every choice you can imagine for every diet. (makes you eat too much:).
Cons: the room was nice and comfortable, but a bit sophisticated in a weird way. the buttons and taps felt a bit like an IQ test. But this is of course a minor issue. all was good
Bertha
1 month ago
10.0
Antonio
1 month ago
10.0
Esperienza estremamente positiva all'Hotel Regina. Posizione fantastica per girare la città a piedi. Vicinanza a punti di interesse e fermate metro. Pulizia ottima, letto veramente confortevole. Colazione di ampio assortimento, qualità e con servizio efficiente. Da sottolineare, nella stanza la dotazione (oltre a pack di acqua ed occorrente per the) di una macchina per il caffè Nespresso con fornitura quotidiana di 2 capsule normali + 2 di decaffeinato, su richiesta ulteriormente integrabili senza problemi: un plus di massimo apprezzamento e mai, con tale generosità, riscontrato altrove!! Doccia superlativa. Personale sempre gentile e disponibile in caso di necessità. Consigliatissimo. Sicuramente da ripetere se tornassimo a Madrid.
Cons: Piccoli nei: un unico ascensore per accedere ai piani in cui ubicata la nostra stanza, a volte quindi con tempi di attesa. Nel bagno dellanostra stanza, il water era posizionato dietro la porta, a rischio di spiacevole ed intuibile inconveniente. È capitato che nella sistemazione giornaliera della stanza, non fosse sempre rispettato il ripristino di tutti gli asciugamani o kit di cortesia, comunque rimediabile con pronto intervento quando fatto presente. In sostanza, niente di compromettente il soggiorno.
Vladyslav
1 month ago
10.0
Anne
1 month ago
10.0
Excellent overall but we particularly enjoyed snd appreciated the lovely breakfast! The 6th floor terrace was a nice little oasis after a day of sight seeing.
Cons: Occasional slow wait time for the elevator.
Alejandro
1 month ago
9.0
Ubicación
Cons: Restaurante que está manejado x externos pero maleducados y mala comida
Christiany
1 month ago
10.0
Localização Capricho Café da manhã sensacional
Alexey
1 month ago
7.0
Хорошее месторасположение. Хороший завтрак.
Cons: Очень шаткая кровать.
Zahraa
1 month ago
10.0
الفندق جميل جداً وغرفه واسعة ومكانه استراتيجي والموظفين متعاونين جداً، إذا فكرت أروح مدريد راح احجز بنفس الفندق😍😍😍
Ana Luiza
1 month ago
10.0
Localização excelente, da pra fazer tudo a pé.
Cons: Nada, tudo excelente
seyed alireza
1 month ago
10.0
Javier
1 month ago
10.0
Moderno limpio todo funciona y sencillo
Cons: Quizá el bar de dentro del hotel no da la talla
Elisaveta
1 month ago
10.0
Местоположението на хотела в центъра на Мадрид дава възможност за пешеходен достъп до популярните забележителности. Изключително любезен и отзивчив персонал! Интересна арт визия на интериора. Изобилна и вкусна закуска, дори кафето ни хареса, което според мен е слабо място на хотелите. В съседство с хотела има ресторант, за който ползвате отстъпка. Отново бих отседнала тук.
Cons: Липсата на прозорец, осигуряващ приток на свеж въздух и светлина първоначално ми се стори странна, но вероятно вентилацията е добра, тъй като не усетихме застоял въздух.
tsesm
1 month ago
10.0
VERED
1 month ago
10.0
המיקום מנצח! גודל החדרים והעיצוב הכולל, השירותיות וארוחת הבוקר עשירה ומעולה!
Cons: שמעט הקשו עם צ׳ק אין מאוחר וגבו עליו תשלום
Amr
1 month ago
10.0
Mercè Siles Molina
1 month ago
8.0
Molt correcte.
Cons: El sistema de iluminació es una mica complicat. Les aixetes dels lavabos del restaurant també son una mica complexes. La decoració en general és massa fosca tan a les habitacions com a zones comuns (una mica funebre)..
BATHAHI
1 month ago
10.0
Le confort . L’emplacement. La salle de sport super
Cons: J’ai été plusieurs fois dans cet établissement j’ai été jamais déçu
NIKOLAOS
1 month ago
10.0
Murat
1 month ago
10.0
Herşeyiyle mükemmeldi
Idaliz
1 month ago
10.0
Le doy un 20 de 10 al hotel Regina. Excelentísimo, bellísimo, en el mismo centro de la ciudad, y sobre todo un servicio espectacular . ⭐️⭐️⭐️⭐️⭐️
Seyedali
1 month ago
10.0
luis
1 month ago
10.0
Todo nos gustó, su ubicación muy cerca de todo, el hotel muy bonito, la habitación hermosa y limpio, el desayuno delicioso y el personal muy amable
Cons: Nada
jerotic
1 month ago
10.0
Savršena lokacija! Profesionalno i ljubazno osoblje! Savršene sobe!
Cons: Nemam takva iskustva. Jedino bi frižider mogao da ima prostor za našu vodu, a ne da pun bude sadržajem mini-bara
Sandy
1 month ago
10.0
Maria Rosa
1 month ago
10.0
Jose
1 month ago
9.0
Alessandra
1 month ago
10.0
Amina
1 month ago
10.0
Very clean , Staff are lovely , the location was perfect, the rooms are designed so beautifully . Bathroom was nice and large
Cons: One of the bathroom taps was leaking but it wasn’t a big issue
Torsten
1 month ago
9.0
Die Unterkunft hat eine extrem gute Lage und Erreichbarkeit. Das Frühstück ist außergewöhnlich reichhaltig und sehr schmackhaft. Die Zimmer sind sehr komfortabel insbesondere das Bad ist hervorragend ausgestattet. Alles ist unglaublich sauber und hervorragend organisiert…
Martynas
1 month ago
10.0
Ellie
1 month ago
10.0
Very clean, cozy place. Excellent location. Great service and very nice breakfast.
Cons: Somehow airconditioner in the room couldn't go below 26 degrees. It was good that the weather was not so hot.
Maria Rosa
1 month ago
10.0
DEEPAK
1 month ago
10.0
Anna
1 month ago
10.0
Located in the center of all the important landmarks
Cons: Air conditioning too weak
Niall
1 month ago
9.0
Lord B
1 month ago
9.0
Maycon
1 month ago
10.0
Excelente Quarto, Funcionários .. e o melhor café da manhã.
Anas
1 month ago
10.0
Abdullah
1 month ago
10.0
Lala
1 month ago
10.0
BRUNO
1 month ago
10.0
Tudo
Abdullah
1 month ago
10.0
المكان قريب من كل شيء
Cons: ولا شيء
Peter
1 month ago
9.0
Room was very comfortable and well appointed. The shutters/drapes made sleeping in after a long trip so easy! We were pleasantly surprised by the quietness of the room as well. Breakfast was fantastic.
Cons: We had no negative issues with our hotel stay at the Regina.
Leonardo Javier
1 month ago
9.0
La ubicación y por sobre todo la amabilidad del personal.
Benjamin
1 month ago
9.0
Convenient location, very nice and clean. Best hotel breakfast I’ve ever had. Huge selection - top quality.
Cons: The hallway was a little too audible. I could hear conversations of people walking to their rooms and I was near the elevator. Not too bad but not great.
Dianne
1 month ago
9.0
Dianne
1 month ago
9.0
Katarina
1 month ago
10.0
yuan
1 month ago
10.0
Yehya
1 month ago
9.0
Excellent location and very friendly staff.Although I experienced problems with the room key and hot water on my first night, the hotel handled my complaint professionally and kindly offered dinner for both me and my roommate. I truly appreciated the way they responded and made us feel valued. Overall, a very positive experience.
Angelita
1 month ago
10.0
Alessandra
1 month ago
10.0
Magnifica colazione
Cons: Nulla
ALVARO
1 month ago
10.0
Design, conforto, breakfast e localização
Natasha
1 month ago
9.0
Amazing staff, very clean, great breakfast Despite central location room was super quiet! Would definitely recommend.
Cons: The rooms are a little small but that’s to be expected in European cities.
Danielle
1 month ago
10.0
Hotel maravilhoso, com quartos impecáveis e muito silenciosos. Café da manhã tinha tudo o que pudesse imaginar e tudo muito gostoso num ambiente muito agradável. Mas o melhor de tudo é a localização que é perfeita... apesar de estar muito próximo da Puerta del Sol e arredores, onde o fluxo de turista é muito intenso, na frente do Hotel é muito tranquilo... fui a pé também ao Museu do Prado e ao Palacio Real. O quarto conta com amenities de primeira linha e a cama e os travesseiros são super confortáveis. Os funcionários são atenciosos e prestativos. Enfim, foi uma estadia perfeita.
Lopez
1 month ago
10.0
La ubicación excelente, el personal, atentos, un chico no recuerdo su nombre, fuera del front, super amable me hizo recomendaciones de un Tablao, su compañera de Recepción hizo la reservacion y fueron muy atentos. Las amenidades del hotel están excelentes.
Cons: Encontré un cabello muy largo (yo soy de cabello corto) en la cortina. Todo lo demas muy bien.
Amine
1 month ago
10.0
Fantastic location Quiet rooms and super comfortable beds Great breakfast
Vania
1 month ago
10.0
Albergo meraviglioso, dove ogni dettaglio è stato curato alla perfezione. Il letto comodissimo, i cuscini fantastici e tutto impeccabilmente pulito. Per la prima volta ho trovato un’aria condizionata studiata in modo intelligente, con una protezione che impediva all’aria di arrivare direttamente addosso. Anche l’illuminazione della camera era bellissima, con dettagli di design davvero originali e moderni. Il bagno era fantastico, con una doccia enorme e prodotti di ottima qualità: shampoo, balsamo e crema. Abbiamo trovato anche accappatoi, acqua gratuita ogni giorno e un frigobar sempre ben fornito. E poi un dettaglio che ho trovato davvero speciale: uno spray per i cuscini, con una delicata profumazione studiata per favorire il relax e un sonno migliore. Una piccola attenzione che fa davvero la differenza. La colazione era semplicemente meravigliosa, ricchissima e con tutto ciò che si può desiderare, sia dolce che salato. Anche il personale è stato impeccabile: sempre gentile, disponibile e professionale. Un albergo davvero speciale, dove si percepisce l’attenzione per ogni piccolo dettaglio. A mio parere, meriterebbe sicuramente una stella in più. ⭐️⭐️⭐️⭐️⭐️
Cons: Tutto perfetto
Samer
1 month ago
10.0
Felicitas Noemi
1 month ago
10.0
Mohammed
1 month ago
9.0
Very good location and staff was amazing
onder
1 month ago
10.0
Merkezi, temiz, kaliteli, yenilenmiş, süper kahvaltı Tek kelimeyle harika
Cons: Her şey çok güzel
onder
1 month ago
10.0
Merkezi, temiz, kaliteli, yenilenmiş, süper kahvaltı Tek kelimeyle harika
Cons: Her şey çok güzel.
Luccas
1 month ago
10.0
Quarto, a limpeza
Cons: Nada
Anna
1 month ago
10.0
A amazing hotel with exceptional attention to detail! Much has been done to ensure women's comfort: a Dyson hair dryer, a hair straightener, and other details make the hotel stay a comfortable one. The breakfasts deserve special praise. The hotel's location in the very center of Madrid is worth mentioning. Attentive and caring staff makes the hotel experience unforgettable!
Jean-Michel
1 month ago
9.0
Propreté, bien situé, petit déjeuner exceptionnel, personnel souriant
Cons: Personne ne parle français, juste 3 phrases
Stivan
1 month ago
10.0
Rocco
1 month ago
10.0
Beautiful property excellent breakfast warm staff at a great location
Cons: Nothing
Ils
1 month ago
9.0
Alles was uitstekend.
An
1 month ago
10.0
Pepe
1 month ago
10.0
La ubicación sobretodo. Los detalles de la habitación, había hasta un perfume para echarlo en la almohada!!
JUAN PASTRANA
1 month ago
10.0
Todo lugar bien ubicado, limpio y muy atentos
Anna
1 month ago
10.0
Wyjątkowy hotel w idealnej lokalizacji. Przepyszne śniadania, super wyposażony pokoj, codzienny room service ze świeża dostawa wody, przemiły, bardzo pomocny personel. Naprawdę rewelacja!!!
Aliya
1 month ago
5.0
Cons: 1) Absence of the lock in the bathroom is really inconvenient. You have to notify your roommates; 2) Food is not delicious, both in the hotel and the adjacent restaurant; 3) Adjacent restaurant is very slow to bring food, needed to be reminded all the time; 4) Slippers are the cheapest ones, both for the left leg; 5) No call menu. They just say dial 7; 6) Staff is not pleasant to deal with.
Irena
1 month ago
10.0
Albert
1 month ago
10.0
Beautiful room (we had a suite with balcony). Location is perfect for being near Plaza Mayor
Marcos
1 month ago
9.0
Fernando García González
1 month ago
10.0
A ver, no en vano tiene 9,4 puntos en BOOKING (más que merecido). Es más: ¡merecería más! ¿Qué es bueno del hotel? Todo. Comenzando por lo que a mí más me importa: LOCATION. Está al lado de PUERTA DEL SOL sin estar "EN" Puerta del Sol. Frente al HOTEL FOUR SEASONS. Yo diría que es de las mejores ubicaciones de Madrid (si es que no es la mejor). Las instalaciones son excepcionales. Tanto como el personal. Todos amabilísimos, simpatiquísimos y siempre bien dispuestos a ayudarte en absolutamente todo lo que necesites (reserva de restaurantes, transporte, consejos sobre la ciudad, y un larguísimo etcétera). Verdaderamente que es todo perfecto. Es un hotel excepcional.
Cons: Absolutamente nada no me gusta de este hotel. Todo es increíble. Me cuesta encontrar algo para cuestionar. Tiene la hermosa, fascinante posibilidad de que por € 10 por hora, te podés quedar a partir de la hora del check out y hasta las 17:00 (cosa que se valora muy mucho si tu vuelo sale tarde en la noche). Eso puede ser en la misma habitación (si es que no está reservada para ese día) o en otra. En la última oportunidad en que nos quedamos nos tocó cambiarnos. Pensé: "bueno, ahora nos van a dar la peor habitación que tengan, porque total, es por unas horas nada más". Pero nada que ver: ERA ESPECTACULAR (es que no han de tener malas, ¡eh!).
saeed
1 month ago
8.0
Maria Luz
1 month ago
10.0
Todo
Cons: Nada
Joanna
1 month ago
10.0
As soon as we got in we were able to pay 50 euros for an early check in and were escorted up to a beautiful breakfast bar. There was fresh orange juice, Spanish tortilla, honey dripping from the comb- one of the best breakfasts I’ve ever had at a hotel :). The bed was extremely comfortable and the room was kept very cool with the AC. I would recommend to any American because it is very walkable to Sol and to el Prado.
Amine
1 month ago
9.0
Centrally located Super comfy beds Great breakfast
Muhammad Nabil
1 month ago
8.0
Clean
Cons: Noise from neighbor hood
Ciaran
1 month ago
9.0
Amira
1 month ago
9.0
He ido varias veces a este hotel y seguiré yendo. Tiene un desayuno excelente, muy buen trato con el personal, camas cómodas e incluso hay tipos de almohadas para que cada uno encuentre su confort. Me gusta todo!
Cons: Nada, me gustó todo!
Ibrahim
1 month ago
8.0
Muhammad Nabil
1 month ago
8.0
Muhammed Serdar
1 month ago
10.0
Yusuf
2 months ago
10.0
gerçekten herşey mükemmeldi konum -temizlik-kahvaltı- yardımseverlik - çalışan tecrübesi ... ben şimdiye kadar dünyanın bir çok yerinde 100 ün üzerinde farklı hotelde kaldım ilk defa 4 yıldızlı bir hoteli bu kadar beğendim herşey çok yeterli idi otelin karşısında four seasons var 5 katını ödemenin hiç gerek olmadığını düşünüyorum
Cons: beğenmediğim tek şey asansör yavaş
Hassan
2 months ago
10.0
10/10 everything
Ramiro
2 months ago
10.0
سداح🦇
2 months ago
9.0
مكان نظيف موقع ممتاز طاقم عمل متعاون
Cons: حجم الجناح لم يكن بمستوى المقابل المادي
DENISE
2 months ago
10.0
Ana Carolina
2 months ago
10.0
O atendimento é maravilhoso e localização é ótima
Cons: Do restaurante ao lado do hotel
Romina
2 months ago
10.0
Muy buena ubicación, hermoso hotel y muy amable cada uno que trabaja en el lugar. Fue un gran placer haberme hospedado allí.
MINORU
2 months ago
8.0
Romina
2 months ago
10.0
Ruthy
2 months ago
10.0
Location #1 in the city with amazing staff. Breakfast was great too.
viviana
2 months ago
10.0
En Madrid hace tiempo el Regina es nuestra elección. Cuando llegamos, no sentimos entrar a un hotel sino es como llegar a nuestra casa. El sentir que cómo huéspedes importamos, que no somos un simple número invisible. La amabilidad de los empleados desde la limpieza hasta los administrativos. Algunos más calidos que otros pero siempre correctos.
Cons: Todo perfecto
Euan
2 months ago
10.0
Miguel Ángel
2 months ago
10.0
No falla nunca ,amabilidad del personal ,ubicación ideal en Madrid y un desayuno excepcional
Cons: Todo perfecto.
Adriana
2 months ago
10.0
Evgenii
2 months ago
10.0
Eric Stiverson
2 months ago
10.0
Great location, staff was kind and helpful. Room was super clean! Good gym as well.
Cons: Beds are often too hard for my tastes.
Ghadah
2 months ago
9.0
Cons: The room didnt have sun light
JUN
2 months ago
9.0
地点很方便
Cons: 门锁很难开
mariela
2 months ago
9.0
En general es muy bueno, el personal es super amable y dispuesto, la ubicación muy buena, el desayuno muy bueno
Mattia
2 months ago
10.0
Tutto, miglior hotel in cui sia mai stato: posizione top, personale gentile e disponibile e camera bellissima e pulita.
Cons: Mi è piaciuto tutto
María Teresa Porcel bueno
2 months ago
9.0
Sabrina
2 months ago
9.0
Stepanny
2 months ago
10.0
The property is incredible maintained for the sheer volume of people that are staying there. We saw things being constantly being cleaned and maintenanced.
Cons: It has a few fun little things, the terrace facing a beautiful statue. If you are lucky to get a balcony room you’ll have an amazing view. The restaurant is very pretty and even the general breakfast area has a lovely view.
Annie
2 months ago
10.0
Comodidad de las habitaciones. Sumamente modernas. Personal amable.
Oscar
2 months ago
10.0
Absolutamente todo y fue una estancia muy agradable. Gracias.
Cons: No tengo ninguna objeción de mejora.
Bandar
2 months ago
10.0
مميز في كل شيء ، الموقع والنظافة والموظفين والإفطار وجميع الخدمات متوفره 👍
Ana
2 months ago
10.0
Perfect location! Kind and friendly staff! Great breakfast! 👌🏼
shuji
2 months ago
9.0
TANIA
2 months ago
8.0
ALESSANDRA
2 months ago
9.0
Marina
2 months ago
10.0
Marcia Correa
2 months ago
10.0
Atendimento, localização, café da manhã (pão francês maravilhoso), comodidades (secador e prancha de cabelo, Netflix), hotel novo e com instalações modernas.
Cons: O quarto de casal que reservei pelo Booking tinha duas pias no banheiro. Segundo me foi informado no hotel, apenas o quarto com 2 camas de solteiro teria essa característica. Acredito que o Booking deva verificar essa informação e, se correta, atualizar as informações sobre a reserva no site. Deixar essa informação bem exposta e clara no site.
omar
2 months ago
9.0
Seda
2 months ago
10.0
Çok temiz çok çeşitli kahvaltı harika konum
Jose Israel
2 months ago
10.0
El Hotel es muy bonito y cuidan todos los detalles y el personal muy atento, la ubicación perfecta
Cons: Me gustó todo
Martin
2 months ago
10.0
Antoine
2 months ago
10.0
Alain Luis
2 months ago
9.0
Patrick
2 months ago
7.0
Accueil, localisation en centre-ville, qualité des equipements et propreté des chambres
Cons: Chambre exiguë, fenêtre très étroite donnant sur un conduit intérieur
Ela
2 months ago
10.0
An
2 months ago
10.0
Levani
2 months ago
7.0
Sara
2 months ago
10.0
Gilberto
2 months ago
10.0
Ameen ali
2 months ago
10.0
Ali
2 months ago
10.0
Everything was exceptional! Amazing property! Amazing breakfast, clean, modern. Made our Madrid experience so much better!
Cons: The property was above expectation in every way
Moran
2 months ago
10.0
Lubbe Jordaan
2 months ago
5.0
Location and cleanliness.
Cons: We were asked if we would like to upgrade. We did and paid extra for it. We were put in a room where they were busy with construction to the buildings next to us. When we took our afternoon naps they were drilling and we could not rest. We were not told about the construction when asked if we would like the upgrade. The toilet is also part of the bathroom and not separate. Rooms are dark and not a lot of light penetrates through them resulting to switching the lights on during daytime. We could not connect the tv to Netflix or any other movie screening apps.
LEBSIR
2 months ago
8.0
L’emplacement, le professionnalisme du personnel, le petit déjeuner
jan
2 months ago
10.0
Liza
2 months ago
9.0
Понравилось все, месторасположение, еда, персонал
Alper
2 months ago
9.0
SEYEDAMIRMOHAMMAD
2 months ago
10.0
The location is excellent, within walking distance of many attractions, restaurants, and public transport. The staff were very friendly, professional, and always willing to help. The room was clean, and the hotel had a comfortable and welcoming atmosphere.
Cons: Nothing
SEYEDAMIRMOHAMMAD
2 months ago
10.0
The location is excellent, within walking distance of many attractions, restaurants, and public transport. The staff were very friendly, professional, and always willing to help. The room was clean, and the hotel had a comfortable and welcoming atmosphere.
Cons: Nothing
hochar
2 months ago
10.0
Perfect in every possible way
Cons: Nothing
Ali Taha
2 months ago
6.0
mohammed
2 months ago
6.0
Amirkhan
2 months ago
10.0
Una
2 months ago
10.0
Manuel
2 months ago
9.0
Yasemin
2 months ago
10.0
Stephanie
2 months ago
10.0
Centrally located and able to walk to most venues.
Cons: Clean and great staff.
Miguel Ángel
2 months ago
10.0
Segunda vez que lo visito y como siempre magníficas instalaciones y excelente el trato recibido por el personal del hotel.
Cons: En las dos ocasiones observé que no enfriaba bien la mini nevera.
Zainah
2 months ago
10.0
The hotel exceeded my expectations. The location is perfect, right in the city center and close to all the main attractions. The room was incredibly spacious, the breakfast was delicious, and the staff were thoughtful and welcoming. I even loved that the bathroom had a Dyson hair dryer, which was a great touch. The hotel pays attention to every detail with small gifts and excellent hospitality. It honestly feels like a five-star hotel, and the gym is fully equipped!!
Cons: My only concern was the bathroom window… As I was staying with children on the 5th floor, I was worried they might open it, especially since it’s easily accessible from the bidet. A child safety lock would be a great addition.
Claudio
2 months ago
10.0
Todo
Fermin
2 months ago
9.0
El desayuno, la amabilidad y la limpieza
Lucia Reina
2 months ago
9.0
Everything!!!! I love staying in this hotel. It's my third or fourth time, and I love the attention, the breakfast, the rooms are always so nice. The location is amazing, its close to basically everything and there are metro entrances and bus stops close by. Always try to stay here whenever I'm in madrid.
Cons: The shower could have better water pressure.
Maria Andrea Lorena
2 months ago
10.0
La cama perfecta, el hotel precioso, desayuno exquisito y muy bien ubicado
Cons: Nada
María Teresa Porcel bueno
2 months ago
10.0
Fabien
2 months ago
4.0
Pequeno almoço e localização
Cons: Limpeza e funcionários.
Martin
2 months ago
10.0
Tala
2 months ago
9.0
Location Wes excellent Clean and lovely decor
Cons: Rooms little noisy. Sound from corridor and other rooms and from outside at night
Aida
2 months ago
10.0
Central
Oksana
2 months ago
9.0
Habib
2 months ago
10.0
Michael
2 months ago
10.0
Everything was exceptional
jychawk
2 months ago
4.0
I was disappointed by how my stay ended at Hotel Regina Madrid. The Hotel is clean, the breakfast is good, and the staff are generally very friendly. However, on the day of departure, I asked if it would be possible to check out 2-3 hours later because my flight was in late afternoon. The receptionist confirmed that another room was available and that we could move there until 3 p.m. We immediately started packing our belongings, only to receive another call few minutes later saying she has forgotten to mention there would be a 30€ late check-out charge. To be clear, this was never about the 30€. It was about the lack of consideration and the way the situation was handled. After staying in one of the most expensive rooms, I expected a more customer-oriented approach, especially considering we had also woken up early by renovation noise. Small gesture make a big difference in hospitality. Unfortunately, this experience left me disappointed, and I will not be returning.
William
2 months ago
10.0
Ramona
2 months ago
1.0
Kassady
2 months ago
10.0
Jovanmarcovic
2 months ago
8.0
Posizione, pulizia...
Cons: La camera cimpletamente interna con la vista al.palazzo in construzione
McCarthy
2 months ago
7.0
Oliver
2 months ago
10.0
We were given a room with a city view (much appreciated), friendly and courteous staff members greeted us with smiles daily from the lobby personnel , from housekeeping, and restaurant. The hotel is located close to many attractions in Madrid making them very walkable.
Cons: We had a great experience in this hotel. Everything went fine. There's nothing we didn't like.
WILFREDO
2 months ago
10.0
Well appointed, conveniently located with excellent service
Mohamed Adel
2 months ago
9.0
Staff and location
Cons: Room space
Esther
2 months ago
10.0
Jorge Andrés
2 months ago
9.0
Lena
2 months ago
9.0
Carlos
2 months ago
10.0
abdullah
2 months ago
10.0
Hasan
2 months ago
10.0
Tesisin tüm çalışanları güler yüzlü ve samimiydi . Hotelin merkezi yerde olması ve olanakları .. Harika kahvaltı Odalarda ihtiyaç duyulan her şey vardı . ( dayın saç kurutma makinası harikaydı ) Odalarda tek kullanımlık temizlik ürünleri çok güzeldi .. Tekrar Madrid’e gelirsem başka otel bakmayacağım . Artık Madrid’te ki otelim Hotel Regina
Inna
2 months ago
10.0
Jose Cesar
2 months ago
10.0
Cons: A identificação do hotel é bem pequena. Uma diminuta placa de difícil localização
Viktorija
2 months ago
9.0
Расположение, приличный завтрак, номер обновленный ремонт
Cons: Окна выходили на внутренний двор и заброшенное здание напротив, но это чисто эстетическое восприятие, на мое пребывание это не влияло
María Teresa Porcel bueno
2 months ago
8.0
El personal
Cons: Muy chica la habitacion
Taha
2 months ago
10.0
Ляззат
2 months ago
10.0
Cons: Заселили в номер с видом на двор и зданием на реставрации, В Мадриде впервые и хотелось насладиться видами, даже находясь в номере, но на нашу просьбу не отреагировали((((
Alexandre
2 months ago
10.0
Nebai
2 months ago
8.0
Todo fue correcto. La habitación estaba limpia, la cama era cómoda, el personal fue amable y la ubicación es muy buena. Una estancia agradable y sin incidencias.
Cons: Nada destacable. Todo estuvo correcto durante la estancia.
MaryBeth117
2 months ago
10.0
We had a wonderful stay. The room was spotlessly clean, spacious, and extremely comfortable. The location was excellent, just a couple of minutes' walk from Puerta del Sol, making it perfect for exploring the city. The reception team were super friendly, especially Maria, who was incredibly kind and helpful throughout our stay. Breakfast was fantastic, with a great selection of choices, and the breakfast team were welcoming and attentive. We would happily stay here again.
Alejandro
2 months ago
10.0
Todo
Cons: Restaurante que está en el hotel pero no lo maneja el hotel es mas o menos , el desayuno es increíblemente bueno !!!
Khatib
2 months ago
10.0
Exceptional stay! Everything was excellent from start to finish. The room was spotless, comfortable, and well-equipped. The staff were incredibly friendly, professional, and always happy to help. The location was perfect, and the overall atmosphere made us feel relaxed and welcome. We truly enjoyed every moment of our stay and would definitely come back again. Highly recommended!
Kypros
2 months ago
10.0
Yesenia
2 months ago
10.0
Un hotel muy lindo con una excelente ubicación y muy limpio. Las habitaciones muy lindas y cómodas. El personal muy amable.
Dinmukhammed
2 months ago
6.0
Dinmukhammed
2 months ago
6.0
LUISA
2 months ago
10.0
Fui muito bem recebida por todos os funcionários, todos muito bem treinados e educadíssimos, desde a camareira até a equipe da recepção. Em especial o funcionário que me recepcionou tarde da noite quando cheguei do aeroporto (não lembro o nome), mas gostaria de deixar um agradecimento em especial a ele por toda a gentileza e educação. O meu quarto era super novo e moderno, limpíssimo, cheiroso, banheiro grande e pasmem: Eles tem secador Dyson no banheiro :) Para as mulheres isso é um Plus de alto nível. Café da manhã gostoso. Hotel muito bem localizado, fiz a maioria das coisas a pé. Nota 10! Obrigada pela excelente experiência que me proporcionaram!
Cons: Absolutamente nada a reclamar, tudo perfeito.
Joaquin
2 months ago
8.0
Buenas instalaciones el desayuno ,incluido, excelente y de buena calidad
Ronit
2 months ago
10.0
המקום של המלון היחס האישי של הצוות ארוחת הבוקר המעולה המרפסת על גג המלון יודעים מראש איזה סוג של חדר מקבלים.
Ronit
2 months ago
10.0
המלון ממוקם במיקום מעולה למלון יש מרפסת נהדרת על הגג, בערב היתה רוח נעימה במרפסת, היה ממש נעים לשבת על הגג. ארוחת הבוקר טובה ומגוונת הצוות מאוד נחמדים, עוזרים ואדיבים נשמח לחזור למלון. ידוע מראש לאן פונה החדר ומה הנוף הנשקף מהחלון.
Aitor
2 months ago
10.0
Laura
2 months ago
10.0
Service and accommodation
Cons: Nothing
Victoria
2 months ago
9.0
BERANGER
2 months ago
10.0
Tout! Personnel très sympathique. Hôtel décoré avec beaucoup de style. Très beau. Emplacement excellent 👌 !
Cons: Rien. Tout était réellement parfait 👍 !
Izabella
2 months ago
10.0
Sussette
2 months ago
10.0
Ofra
2 months ago
9.0
מיקום מושלם, צוות מאיר פנים וידידותי, ארוחת בוקר נדיבה ברמות חריגות, חדר נקי
Cons: הייתי שמחה לחלון עם נוף אחר
Sergei
2 months ago
9.0
breakfast, location.
Cons: room view
Olivier
2 months ago
10.0
Le petit déjeuner était vraiment bon et complet. On m’a gentiment proposé une chambre plus grande que celle que j’avais et ça m’a vraiment fait plaisir.
Cons: .
Petar
2 months ago
10.0
Sonia
2 months ago
10.0
Todo
Cons: No poder quedarme 1 mes ;)))
Ilya
2 months ago
10.0
Jeffery
2 months ago
10.0
Excellent location. Beautiful room. Amazing AC. Breakfast is phenomenal. Staff are fantastic.
Cons: Nothing
Sulaiman
2 months ago
9.0
موقع منتاز والمكان نضيف والفطور رائع والعاملين ممتازين
Cons: كان فيه ترميم في الغرف القريبه لنا وكان الوضع من 9 الصباح مزعج ….
aisar
2 months ago
10.0
Todo excelente
Cons: Nada de verdad
Carmen
2 months ago
8.0
Excelente ubicación para estar en Madrid.
Bossi
2 months ago
10.0
Quartos muito confortáveis , modernos e muito limpos. Funcionários incríveis , limpeza impecável, localização excepcional.
Alejandra
2 months ago
10.0
Marina
2 months ago
9.0
Mickael
2 months ago
9.0
emplacements et rapport qualité prix exceptionnel compte tenu de ce superbe emplacement
Agustin
2 months ago
10.0
Perfect place near Sol. Great breakfast options.
Eneko
2 months ago
10.0
Céntrico, buen desayuno y gran servicio
Cons: Nada
Anastasia
2 months ago
10.0
Very nice refreshed hotel in the city center. Breakfast was perfect. Hotel has good bar and restaurant. Helpful and nice hotel staff. Room was very calm as it was not facing the street, however I didn't feel that street was busy and loud, so next time will try to get room with a street view (there are charming nbuildings nearby).
Cons: nothing
Abdulaziz
2 months ago
4.0
الموقع
Cons: مادين جدا قلت لهم ابي ليت جيك اوت قالولي اوكي لي ساعه 5 عقبها دقو جان يقولون ما يصير لازم تدفع قلت مافي مشكله ادفع نص يوم قالو لا لازم يوم كامل
HİKMET
2 months ago
10.0
Hedieh
2 months ago
9.0
Craig
3 months ago
9.0
Very helpful staff in an excellent location
Cons: Nothing
Youcef
3 months ago
10.0
Tout
Boris
3 months ago
10.0
Location, friendly, helpful and professional staff, amazing breakfast
Cons: Nothing
Simone
3 months ago
10.0
Maurício
3 months ago
10.0
Localização excelente
Cons: Tudo estava muito bom
Alexandra
3 months ago
10.0
Hector
3 months ago
9.0
Steven
3 months ago
10.0
Hector
3 months ago
9.0
Roberto
3 months ago
10.0
Hemos estado de viaje 24 día y sin dudas, el Regina Hotel, ha sido por lejos el mejor. El mejor desayuno, la ubicación inmejorable, y la disposición del personal, desde el check in, hasta el check out, pasando por el personal de limpieza y en el desayuno, parecería que hubieran estado toda su vida, esperandonos a nosotros. Sencillamente, da gusto ser recibidos así.
Cons: NADA
Daniel
3 months ago
10.0
Esther
3 months ago
10.0
המיקום
Cons: לא היה
Gabriel
3 months ago
9.0
Sehr zentrale Unterkunft, gutes Frühstück, freundliches Personal. Zimmer war sehr ruhig und bequem
Cons: /
Ivan
3 months ago
10.0
Amazing hotel, feels big but is cozy small, excellent staff, great breakfast, top location
Cons: all was great
Joaquin
3 months ago
10.0
Desayuno excelente Personal atento a tus requerimientos
charmi
3 months ago
10.0
Every single thing ❤️
Cons: None
Ekaterina
3 months ago
10.0
Отель оправдал все ожидания, очень удобно и есть все необходимое!
Ayman
3 months ago
9.0
Marc
3 months ago
10.0
Le personnel sont très aimable
Ilisa
3 months ago
8.0
kayvan
3 months ago
10.0
Bin
3 months ago
10.0
large room, good breakfast, attentive service, clean, stylish,.modern, unbeatable location, friendly staff, best stay in Spain
Oeliram
3 months ago
10.0
We had an incredible stay. Got a free room updrade, air conditioning was great, the breakfast was amazing as well as the staff hospitality, and all for a very reasonable price. We will definitely return!
TimeToTravel26
3 months ago
10.0
Excellent location, fabulous & friendly staff, beautiful & clean room, delicious breakfast and wonderful amenities. Beautiful hotel! Highly recommend!
Carolina
3 months ago
10.0
Filipa
3 months ago
9.0
Matias
3 months ago
10.0
Uno de los mejores hoteles que visite en Madrid. Desayuno increible, gimnasio muy completo, limpieza excelente, la atencion muy buena. Sin duda vuelvo a ir. Gracias por todo.
Cons: Me gusto todo.
İhsan
3 months ago
10.0
Benjamin Henry
3 months ago
9.0
Najwa
3 months ago
10.0
The team at the hotel are so friendly and helpful . The Hotel is located in the center of Madrid ; walking distance to major attractions and shopping centers . I highly recommend and will visit again .
Paula Del Carmen
3 months ago
9.0
A destacar la amabilidad del personal, la limpieza, el desayuno muy completo y la decoración que hace que el espacio sea agradable.
Mustapha
3 months ago
9.0
Personnel très accueillant, gentil et souriant Petit déjeuner varié et très bon Emplacement remarquable
Cons: La chambre n'était pas vraiment insonorisée (bruit du couloir) et un peu exigüe Présence de poussière sur les meubles
Jorge
3 months ago
10.0
Jakša
3 months ago
10.0
Lale
3 months ago
9.0
Saad
3 months ago
10.0
I loved the location and the staff!
Cons: I think it was too classic for me, I like modern hotels
Gerrit Jan
3 months ago
10.0
Locatie
Cons: Allemaal oude spullen, niet retro, oud. Handdoeken niet zacht. Deed mij denken aan de tijd van mijn oma. Dat was dan wel weer leuk.
Kengo
3 months ago
10.0
Elfaleh
3 months ago
10.0
Très bon emplacement Super petit déjeuner Personnel très agréable Chambre très propre climatisée
Cons: Rien
Jessica
3 months ago
10.0
el servicio y la calidad humana
Cons: no aplcia, todo me gustó
Jorge
3 months ago
10.0
Todo excelente personal instalaciones y ubicación
Cons: Todo me gustó
Isabel maria
3 months ago
9.0
Rachel
3 months ago
9.0
Paola
3 months ago
10.0
The bedroom super comfortable. Great Location. Very complete Gym.
Cons: Nothing
Eileen
3 months ago
8.0
Clean an moder
Cons: The restaurant staff were rude and forgot food. The attitude was very poor. The staff at the hotel and breakfast were charming.
elad
3 months ago
8.0
Great location, amazing breakfast, helpful staff,
Cons: For some reason the door look broke and I had to go to the front desk to rewrite the key fob 9 times
Miguel Ángel
3 months ago
10.0
Excelentes instalaciones y muy agradable trato por parte del personal.
Cons: Todo bien.
Clara
3 months ago
8.0
Roselyne
3 months ago
10.0
Very clean, small details well thought of, great location
LORENZA
3 months ago
10.0
El desayuno, la atención, La ubicación La amabilidad del personal
ARKADIUSZ
3 months ago
7.0
Close to shopping and historic sites Proximal to train station
Cons: Service lack, but breakfast staff accommodative and very attentive
tamir
3 months ago
10.0
שירות מעולה!! מיקום פצצה שווה כל שקל
Lacy
3 months ago
10.0
The staff was very helpful, the rooms were comfortable and clean and the breakfast Buffett was exceptional! Location was close to everything we wanted to see.
Patrizia
3 months ago
10.0
Hotel perfetto, posizione centralissima, pulitissimo, elegante, personale gentilissimo, colazione eccezionale. Ci tornerò.
David
3 months ago
9.0
Instalaciones, personal y desayuno
Cons: Todo estaba bien.
Fabián
3 months ago
10.0
Aleksandar
3 months ago
10.0
Mullaney
3 months ago
10.0
Fresh towels and room service daily. Refrigerator with snacks and drinks. Amazingly good breakfast buffet. Directly across the street from the four seasons hotel. Close to walk to many restaurants and sights around Madrid. Metro and bus station a few steps outside.
Cons: Not much natural light and no views from my room, though there are beautiful rooms in the hotel for an up charge. I was able to enjoy the rooftop area, however it would be ideal to have more shade umbrellas during after sun.
Saif
3 months ago
7.0
Zambrana
3 months ago
10.0
Tufan
3 months ago
10.0
Ken
3 months ago
10.0
Great location, friendly staff, lovely room, perfect breakfast
Cons: Nothing
Victoria
3 months ago
9.0
Location, staff, breakfast, bedding, shower
Cons: Nothing
Adria
3 months ago
10.0
Danial
3 months ago
7.0
The location was perfect
Cons: They didn’t clean our bathroom properly when the cleaner broke the shower room glass.
Sibel
3 months ago
10.0
Öncelikle çok rahat teniz konforlu ve konumu harika. Bi daha gelecek olursam kesinlikle bu otelde kalırım. Aşırı memnun kaldım
Jean Carlos
3 months ago
10.0
Impecable staff, location, rooms and breakfast were great.
Ramon
3 months ago
10.0
Francisco
3 months ago
10.0
It is nice decorated and comfortable and it’s located in the best part of the city and the breakfast was very delicious!
Cons: Nothing, liked everything!
Cynthia
3 months ago
9.0
Staff from Front Desk and also cleaning and overall in all the hotel were exceptionally kind and helpful it was a true pleasure. Specially Diana and the front desk team thank you!
Cons: nothing bad to say everything exceeded my expectations
Gaia
3 months ago
10.0
Margriet Catherine Josine
3 months ago
10.0
Merve
3 months ago
10.0
Marcos
3 months ago
10.0
Ubicación excepcional, habitación fantástica y desayuno completo, variado y buena calidad
Cons: Cama frente a la puerta en el acceso a la habitación
Kat
3 months ago
9.0
Loved the location. Right beside the metro and close to good restaurants, museums, nice neighborhoods, etc. The room is well appointed and very clean. Staff, especially housekeeping and in the breakfast room, were great. The breakfast selection was good.
Cons: The bathroom is separated by a glass wall, so not much privacy if you are sharing the room with someone else. Maybe this is just in smaller rooms and not in others.
Chris
3 months ago
10.0
Evgeny
3 months ago
10.0
Adriana
3 months ago
9.0
El desayuno es estupendo. La ubicación es muy buena
Stephanie
3 months ago
10.0
Die Lage ist perfekt, absolut zentral, trotzdem ruhig. Bus zum Flughafen 10 min Fußweg. Das Zimmer, insbesondere auch das Bad ist Spitze (Regendusche, Bidet, Dyson Fön). Angenehme lautlose Air Condition. Traumhaftes Frühstücksbuffet, das keinerlei Wünsche offen lässt. Der Service ist hervorragend und absolut zuvorkommend.
Cons: Es war perfekt, keinerlei Beanstandungen.
Ana Susana
3 months ago
9.0
La ubicación inmejorable, pero sobre todo destacaría el magnífico trato del personal.
Cons: Me gustó todo.
Mike
3 months ago
9.0
JUAN CARLOS SAÚL
3 months ago
10.0
Excelentes instalaciones, personal muy profesional.
Ofer
3 months ago
9.0
שירות המלון היה מעולה וגם מיקום
Cons: המיטה הייתה רכה מדי
Youmna
3 months ago
10.0
Tiina
3 months ago
9.0
The breakfast was super good, central location
ddg1981
3 months ago
10.0
Location and staff
Cons: All is excellent
SeyedBardia
3 months ago
8.0
Michael
3 months ago
10.0
All was exellent : staff, room ( we recieved upgrade), location, breakfast !!!
Cons: We like absolutelly all !!!.
Natalja
3 months ago
10.0
Завтрак отличный, вкусный, на любой вкус. Расположение - очень хорошее, в центре всех достопримечательностей. Номер аккуратный, стильный. Зарегистрировали раньше время чек-ин, что очень приятно удивило. Самый главный плюс и приятное удивление, что отличает от других отелей - фен Дайсон. :)
Simon
3 months ago
9.0
Great location. Clean and friendly, but very professional, hotel.
Cons: Nothing
Ross
3 months ago
9.0
Mora
3 months ago
9.0
El confort de la cama y el desayuno
radhakrishnan
3 months ago
10.0
Breakfast was very good and staff were very helpful
Ana
3 months ago
10.0
Everything! The location, breakfast and amenities.
Juliet
3 months ago
10.0
The breakfast buffet was amazing and had lots of healthy options.
Monica
3 months ago
9.0
Jerry AKH
3 months ago
10.0
The room was fabulous and big. Location was superb and breakfast excellent. But what wow us was this is the first hotel in our entire life ( we travel around the world from Asia to Europe) that has a DYSON hair care sets in their bathroom. Isn't this awesome? My two daughters can't get over this!!! Thank you Regina. You are da best!
Cons: Nothing!
Kamran
3 months ago
10.0
Staff,comfort,location!
Cons: Non
maria-naguib92
3 months ago
10.0
Perfect location , Amazing rooms , super wide breakfast buffet. I go there every year. 3rd time this year.
Javier
3 months ago
10.0
Impresionante todo Comodosimo Céntrico Muy amable estilo japonés
Cons: Todo me gustó
Milos
3 months ago
10.0
Andre Luis
3 months ago
9.0
Quarto, atendimento, funcionários,localização.
Cons: Restaurante estava fechado as 22 horas. Só o bar funcionava e com oferta muito limitada quanto à comida.
Alessandro
3 months ago
9.0
Vanegas
3 months ago
10.0
Excelente Ubicación, muy buena decoración y renovado muy bien.
Cons: El desayuno, podría tener un poco mas de variedad, es rico, pero podría mejorar
Luka
3 months ago
10.0
Tihana
3 months ago
10.0
Osoblje je preljubazno.
Cons: Sve je bilo dobro, bez zamjerki
Kfir
3 months ago
10.0
Fatemah
3 months ago
9.0
Hui
3 months ago
10.0
每个员工都很热情 早餐完美 最好的餐厅
İzzet
3 months ago
4.0
Kahvaltı
Cons: Oda konumu
Natalie
3 months ago
8.0
dsgnlvr
3 months ago
10.0
This was a spectacular boutique find. I loved my room, so quiet and really appreciated the double window and doors both double paned, then add motorized black out - PERFECT. Beautiful, stylish, incredible gym and amazing breakfasts. LOVED. Great area too. Would stay again for sure.
khaled
3 months ago
9.0
szilárd
3 months ago
9.0
Osman
3 months ago
10.0
An
3 months ago
10.0
Sergei
3 months ago
9.0
Great location!
Cons: No view.
Joaquin
3 months ago
10.0
Aseo y ubicación
An
3 months ago
10.0
John
3 months ago
9.0
Olesia
3 months ago
10.0
MIN
3 months ago
10.0
地理位置好,就在四季酒店对面,离太阳门广场很近。早餐丰富,淋浴很棒。
annette
3 months ago
8.0
O quarto era de um tamanho bom e o banheiro tinha todas as comodidades necessárias . Quarto super escuro e gostoso de dormir . A localização fantástica , perto de tudo . Andamos pelo centro a pé e ver os principais pontos turísticos .
Georgios
3 months ago
7.0
The breakfast is exceptional!! The rooms are very comfortable and the location great!!
Cons: There is no common area like a lounge to hang out
Agustin Yeray
3 months ago
10.0
Chuma
3 months ago
10.0
JUNKO
3 months ago
9.0
スタッフはみんな感じが良く、観光に関する相談に親切に乗ってくれた。 無料でアップグレードしていただいたアルカラ通りに面したジュニアスイートの部屋は大変広く明るくて良かった。
Cons: 自分で予約しておいた部屋のインテリアジュニアスイートは部屋の電気が暗く、夜スーツケースの中を見るときに手元が暗くて不便だった。
MartinCorrea
3 months ago
9.0
The people and the infrastructure
Cons: Nothing
Dan
3 months ago
9.0
Emplacement parfait et très bon petit-déjeuner.
Cons: Le seul point négatif : lorsque les voisins ferment leurs portes, le bruit s’entend fortement, surtout le soir. Cela m’a même réveillé en début de nuit.