InsiderInns - Get Closer to the Dream

Ahmad

1 week ago

10.0

bernard

1 week ago

9.0

Mehmet Fatih

1 week ago

1.0

Cons: The bed was literally rock-hard. The room was very cold at all times of the day. You wake up freezing after sleeping. During my stay, there were power outages 2–3 times. One night, the hotel door was knocked on very violently by someone in the early morning hours. The toilet seat was broken. The shower head had come off and would not fit back into place. The breakfast shown in the photos is not actually served. One night, I saw a cockroach in my room. There were also dirty stains on some parts of the bed sheets. Despite all this, I wanted to extend my stay by one more night and informed them 5 days in advance. They said it was fine. However, on the morning of the extra night, I was told that my room would be changed because it had been booked by someone else. When I first mentioned it, I was told there was no problem and that it would be handled, but I was not informed until the very last minute—on the morning of that day—that my room would be changed.

Emilie

1 week ago

10.0

Stefania Isabella

1 week ago

8.0

colazione buona e molto abbondante. rispetto ad altri riad dove sono stata in questo c’è la signora delle pulizie che giornalmente ti sistema il letto e cambia gli asciugamani e questo lo apprezzo molto

Cons: il bagno piccolo e puzzava un po’ di acqua stagna

Angel

1 week ago

8.0

Kamila

1 week ago

10.0

Cicha i bezpieczna okolica

Charaf

1 week ago

10.0

Hotel znajduje się niedaleko pałacu króla i to miejsce jest naprawdę dobrze strzeżone. Wiele razy wracaliśmy późną nocą do hotelu i jest bezpiecznie. Nieopodal jest wiele lokalnych restauracji z dobrym jedzeniem. Do centrum na główny market chodziliśmy pieszo. Personel super. Niestety dopiero w ostatnim dniu zauważyliśmy menu ,ponieważ hotel serwuje również lokalne dania i nie mieliśmy okazji ich spróbować ale następnym razem to zrobimy.

Anamaria

2 weeks ago

8.0

Carla

2 weeks ago

9.0

Luciano

2 weeks ago

8.0

Dhrupalkumar

2 weeks ago

4.0

Breakfast was good

Cons: Property doesnt have even name plate on door hard to find out and room was not well lit bathroom was not lit and no force for shower heater not working

ramez

2 weeks ago

1.0

كانت إقامة سيئة جدا الحي شعبي والناس في هذا الحي غير مريحة

Cons: الديكور قديم ،الإفطار فقير جدا لدرجة ما يشبع طفل ، المجاري في المغسلة مسدودة والإضاءة خافتة بالحمام ولايوجد كلوب للنوم بالغرفة والغرفة باردة والمكيف يعمل ولكن دون المستوى

Sems

2 weeks ago

10.0

Amine was beyond accommodating and very easy to talk to. The place was quiet and very easy to get to the Medina/places for pickup for tours!

Cons: The rooms could have been cleaner, there was a lot of hair on the bed/towels/floor

Riccardo

3 weeks ago

8.0

Ottima prima colazione, personale del Ryad cortese e disponibile.

francesca

3 weeks ago

9.0

Valerie

3 weeks ago

8.0

La gentillesse et la disponibilité de Samir

Cons: Bien placé dans la Médina, pour tout faire à pieds Le Riad n'est pas très bien indiqué et le taxi ne peut pas venir devant, mais comme la plupart des riads Booking devrait le préciser

Bazin

1 month ago

8.0

Reidl

1 month ago

8.0

We stayed 4 nights at the accommodation. The staff was very helpful. They did everything to make our stay comfortable. It's in a very good location, everything was close by. they cleaned every day

Cons: Unfortunately, the breakfast was the same all four days: two types of jam, 2 cheeses, butter. The offer could have been much more varied.

Monique

1 month ago

7.0

Vriendelijke ontvangst, schoon, lekker ontbijt

Cons: Het bed is erg hard. Slaapt niet zo fijn. Badkamer erg klein, douche niet handig

Jaleh

1 month ago

6.0

The owner was very helful ,but the place was not so esy to find ,the night was cold an the heater did not work ,the room and bath room was very small The breakfast was very good

Cons: The room and bathroom vers small and bery basic

Youn

1 month ago

9.0

Deborah

1 month ago

8.0

Deborah

1 month ago

8.0

jessica

1 month ago

10.0

Lorenzo

1 month ago

1.0

Cons: I didn't like that the Riad Elite was overbooked and we were turned away despite having reserved our room several months ago.

Michael

1 month ago

8.0

Gute zentrale Lage Schöne Dachterasse

Cons: Das Zimmer hatte kein Fenster und war seh hellhörig

Karine

1 month ago

8.0

Disponibilité du personnel Très bon petit déjeuner

Ravina Ashanthi Hewawasam

1 month ago

10.0

The property is near to the historical attractions

Cons: The washroom can be modified

Monica

1 month ago

9.0

Keith

1 month ago

8.0

Jeroundi

1 month ago

1.0

personnel toujours à notre disposition et serviable petit déjeuner correcte

Cons: les chambres sales présences de petit cafard partout dans la chambre surtout la salle de bain pas de fenêtre dans l'une des chambre que nous avons réservé, pour ceux qui ont une phobie des endroit clos et fermé il faut penser à un autre hôtel les lits sont durs et non confortable sale de bain au nez du lit

Robert

1 month ago

6.0

Elena

2 months ago

9.0

Nos gustó el desayuno mucho, estaba muy limpio y la cama era cómoda. El chico nos imprimió los billetes el último día y nos gestionó un taxi para ir al aeropuerto.

Cons: El baño pequeño y que no habían ventanas.

Lucía

2 months ago

8.0

Ibrahim

2 months ago

7.0

Nice staff, quite Value for money

Cons: Location hard to find easily , but overall ok

Vladimir

2 months ago

10.0

NATALIA

2 months ago

8.0

El riad esta ubicado cerca del centro histórico, se puede llegar caminando fácilmente. El personal fue muy amable y siempre estuvo atento a todo. El desayuno estuvo muy bueno.

Cons: Los alrededores del riad para llegar generan un poco de desconfianza. La habitación tenía las instalaciones un poco viejas, en especial el baño.oyrywr6xb,tñ5v

Binod

2 months ago

10.0

Linda

2 months ago

8.0

The hosts were super friendly and attentive, we felt welcome and well attended

Cons: It could have been cleaner (the bed sheets especially). The double bed had two matrasses that could have been a bit softer

Istvan

2 months ago

5.0

Hard bed

Pene

2 months ago

5.0

J’ai aimé le décor

Cons: La chambre de gauche au rez-de-chaussée

Vasundhara

2 months ago

9.0

Staff were super helpful.

Carla

2 months ago

7.0

2 months ago

9.0

Todo el personal fue muy amable, en especial Amin, que nos ayudó con un problema con nuestro transfer.¡gracias! El desayuno está buenísimo y es muy generoso. El té de bienvenida es un bonito detalle.

Cons: En una de las habitaciones de la reserva había un poco de humedad, pero se solucionaba con el aire...

Piotr

2 months ago

10.0

The owner welcomed us warmly. He was very friendly and helpful. Kudos to him for preparing breakfast and for the pleasant atmosphere. The rooms are clean and air-conditioned.

Cons: The bathroom could be a little bigger.

Mercedes

2 months ago

8.0

domingos

2 months ago

9.0

da simpatia dos anfitriões. Camas impecavelmente bem feitas todos os dias

Cons: nada a apontar

Pozzato

2 months ago

8.0

hasna

2 months ago

9.0

Maurizio

2 months ago

5.0

Buon personale che ci ha sempre aiutati, e ha una buona colazione

Cons: Le stanze buie, chiuse e umide, lenzuola un po' macchiate

Ellinoora

2 months ago

10.0

Fatou

2 months ago

6.0

La gentilles du gérant

Cons: Le lit n etait pas confortable beaucoup de bruit des motos la femme de ménage à nettoyer la chambre je pense 2 fois en 11 jours draps jamais changer Le premier jour j ai demandé à ce que l on me change de chambre tellement que y avait l odeur des égouts insupportable

Carla

2 months ago

9.0

jelena

2 months ago

10.0

Sve je super.

Saporito

3 months ago

7.0

Diego

3 months ago

10.0

Zunair

3 months ago

1.0

Lengyel

3 months ago

9.0

A szállás adó nagyon segítőkész volt és kedves, a Riad nagyon szép és hangulatos.

Cons: Nagyon kemény az ágy, maximum ennyit tudnék negatívként írni.

ahmed

3 months ago

5.0

Sampa

Sadie

3 months ago

10.0

I cannot recommend this place highly enough. My mother & I flew in late to Marrakesh (her flight was delayed) & stayed here for the one night. The room was fairly small & simple but absolutely lovely so comfortable & clean & perfect for us! Aircon & wifi working wonderfully. Slept like a log in the bed, great clean food quality sheets. The breakfast on the terrace in the morning was gorgeous & most of all Amine - our host was truly fantastic. So helpful, kind & smiley! When my mother’s flight was delayed he reassured me and came with me to the airport to ensure she was collected, arranging a cheap taxi & helping us with bags & anything we needed to know, nothing was too much. A very very lovely young man indeed! You’re in good hands here & such a lovely warm welcome to Morocco. Thank you.

Silvana

3 months ago

7.0

Emilio

3 months ago

9.0

Anikó

3 months ago

7.0

Ár-érték tökéletes. A személyzet kedves, a reggeli kifogástalan.

Cons: Nem volt ilyen.

Ryan

3 months ago

10.0

García Gutiérrez

3 months ago

9.0

Roberto

3 months ago

9.0

El riad cumplió muy bien con lo que buscábamos: desayuno rico, precio económico y un anfitrión muy amable. El lugar es muy tranquilo y la habitación familiar en el último piso resultó tranquila para nuestra estancia. Una buena opción en Marrakech.

Cons: Todo bien

Dominik

3 months ago

10.0

4 months ago

8.0

Inacio

4 months ago

5.0

Staff was fine and sympathetic. Was clean.

Cons: Night of arrival, had booked 2 rooms, they had only one available, wanted to split the family to sleep somewhere else. On the the next days power went off every 20 to 25min once everyone was back and had the air-conditioning on.

4 months ago

7.0

Zona muito calma e de boa localização. Decoração muito interessante. Limpo e com um excelente pequeno almoço.

Cons: Ar-condicionado pouco eficiente para proporcionar um clima interior agradável. Sobrecarga no sistema eléctrico provoca frequentes cortes de energia.

Andrew

4 months ago

6.0

Alessia

4 months ago

2.0

John

4 months ago

5.0

A nice little Riad in a great location and the owner is very nice, breakfast was good also. The family room has a nice outdoor rooftop space. Bed firm but comfortable. For a night or weekend stay it is fine and good value.

Cons: In the family room, the only cons are the Aircon, one end of the room it is cool, the other end it is hot and there is a water pump that goes off during the night that is quite noisy. Room was comfortable but could do with a bit of TLC, especially the bathroom, a new toilet seat and shower holder wouldn't go a miss

C_leigh

4 months ago

10.0

The terrace was beautiful for breakfast and a late night chill. The communal areas were beautifully presented and clean.

Hafsa

4 months ago

9.0

Goodson

5 months ago

6.0

Kirk-Newton

5 months ago

8.0

Great place to stay for a price that's kind to the humble budget. The only issue I had was finding the place since there's no signage. The kids in the streets were very helpful in a neighbourhood that felt safe and friendly. It's a welcome escape from the heat and the staff was wonderfully accommodating in providing breakfast earlier and booking the taxi to the airport.

Dahya

5 months ago

10.0

Very nice and clean place and great breakfast.

Noureddine

5 months ago

9.0

I had a truly enjoyable stay at Riad Elite in Marrakesh. From the moment we arrived, the hospitality was exceptional. A special thanks to Yousef and Amin, who went above and beyond to ensure our comfort throughout the entire stay. Their attentiveness and warm service made a lasting impression. The lady in charge of housekeeping also deserves appreciation for keeping our room spotless and preparing a delicious breakfast each morning, it was a wonderful way to start the day. The location of the Riad is perfect, just a short walk from the city center and the main attractions, yet tucked away enough to enjoy peace and quiet when needed. The rooms were immaculately clean, each equipped with air conditioning, which made our stay very comfortable, especially during the warmer hours of the day. The overall ambiance of the property is calm, elegant, and authentically Moroccan, offering a relaxing escape from the busy streets of the Medina. I would highly recommend Riad Elite to anyone looking for excellent service, great location, and true Moroccan hospitality.

Cons: If I were to suggest one area of improvement, it would be the signage and visibility of the property. Riyad Elite can be a little difficult to find at first, especially for first-time visitors navigating the Medina. Clearer signs or directions at key points nearby would make it easier for guests to locate the Riad more quickly and comfortably. That said, once you arrive, the warm welcome and excellent service more than make up for it.

Freeman

6 months ago

8.0

Very helpful staff and very clean.

Cons: The bed was very uncomfortable

Aswin

6 months ago

8.0

Rachmaninoff

6 months ago

2.0

Nothing

Cons: First of all, the riad has no signage whatsoever, making it nearly impossible to find. I wandered around the narrow streets for ages, never imagining that an unmarked apartment door would be the actual entrance (there was a kid who approached to me and told me that it's the entrance). Inside, there were a bunch of bed bugs and cockroaches. I even saw some in the shower. I also didn’t feel comfortable with the surrounding area. People kept shouting “Chinoise! Chinoise!” at me (I’m not even Chinese), which made me feel unsafe and targeted. Overall, I felt very insecure during my stay and would not recommend this place to anyone.

Jean-françois

7 months ago

7.0

Jordan

7 months ago

8.0

The breakfast was lovely! Beautiful shared surroundings but mainly had it all to myself as people were out it seemed. 20min walk into the main square but small shops very close by. The guy was lovely. He let me stay with my cases the whole of the next day even though I was checked out at 11am. He was always around too if I needed to ask for help.

Paulina

7 months ago

10.0

Everything

Jo

7 months ago

7.0

Clean very good value for money . Fab location - tricky to find but google maps takes you to 5metres away ! Just ask a friendly local ( no sign on the door ) staff very helpful . Lovely relaxing shared relaxing areas . Breakfast basic but lovely fresh fruit and hot pastries .

Cons: Room had no windows - quite normal for a low cost Riad. Mattress rather hard . Otherwise all good and exceptional value for money .

Alison

7 months ago

7.0

Bed was comfortable and staff were lovely

Cons: Nothing

Elena

7 months ago

10.0

It was an excellent base for visiting Marrakech. You can easily walk to the city's points of interest, it is still a quiet place and there is no noise from the city. The guys were always available and friendly, ready to satisfy our every need and request. Excellent breakfast served on a beautiful terrace. Thank you!!!

Cons: Bathroom a bit small

Hannah

7 months ago

9.0

Isabelle

7 months ago

10.0

The staff were incredible and super friendly. They booked us a super last minute airport transfer. The room was spacious and such good value for the price we paid. The breakfast was also amazing!

Cons: Nothing! It was incredible

Alison

8 months ago

10.0

Our room was lovely. Bed was comfortable and the linen was good.

Van

9 months ago

8.0

The breakfast was great

Cons: The shower was bad

Tahlia

9 months ago

9.0

Perfect location, very friendly and accommodating staff, beautiful interior and superb breakfast.

Cons: The bed was very hard and uncomfortable.

Damian

10 months ago

10.0

Drilon

10 months ago

10.0

Location was fantastic and close to the centre. Room was cosy and had everything we needed. Amine was really helpful and the breakfast was delightful and delicious. He even printed out our boarding passes. I definitely recommend this place to everyone.

Cons: Nothing.

Kromah

10 months ago

8.0

Enrico

10 months ago

8.0

the place is beautifuk and the hosts super freinfly and helpful

Cons: you can hear any noise in the riad so if you have a light sleep not the place for you

Nastassia

11 months ago

6.0

Stanislav

11 months ago

10.0

Anything needed, boys helped and fixed

Syed

11 months ago

3.0

I will provide very honest review about this Riyad ....... Riyad staff ( especially Amieni) and breakfast are the only positive while staying here Negatives Broken toilet seats ,No TV ,.smelly beds ,I reported the broken toilet seat as my daughter fell on the toilet due to broken seat .

Cons: Negatives Broken toilet seats ,No TV ,.smelly beds ,I reported the broken toilet seat as my daughter fell on the toilet due to broken seat .reported that to staff fixed but very wobbly again. I need to complain about this to booking.com

Sameera

11 months ago

6.0

Chloe

11 months ago

7.0

The location, the staff were very helpful when we needed extra help.

Cons: Difficult to find because there were no signs on the door. The towels were dirty. The electricity went out. The lighting was too dim. The breakfast was very basic.

Ting

11 months ago

8.0

Yasmine

11 months ago

6.0

I really liked the Riad from the inside, the cleanliness and the staff was friendly and very helpful especially Amine who was there to assist whenever I asked for help, the place smells good and the living rooms are really cosy, the roof top is nice, breakfast was good

Cons: I didn't like my room at all it was very small and the bed was uncomfortable to sleep on. I wanted to spend the morning sleeping because i was exhausted coming from a trip, some customers had their breakfast in this living room next to my room they woke me up as they were very loud and noisy. I couldn't find were to hang the towels inside the bathroom which in fact was small

Micaela

11 months ago

8.0

Nice and quiet location. Staff is very friendly and we were able to check in a few hours earlier. Breakfast was very good, they even made my partner a huge omelette as he is gluten free.

Cons: It could do with some renovation in some areas, but we got very good value for money

nathalieT2

1 year ago

2.0

I booked 2 nights at Riad Elite through Expedia. When I arrive they told me they didn’t receive the info from Expedia…. And they were full (no room available)And they said it was « my » problem…. They offered me tea and then they said the solution is to bring me to another Riad of their for one night and then move back to riad Elite… this didn’t suit my needs and it is not what I had paid for…. Etc etc… the day after I spent 3 hours in 2 différent police station. Finally an employee from the Riad came to the police station to give me back the money (I had paid with visa through Expedia). I couldn’t let them go on like this. No one should trust them. There are so many Riads, choose another one!

Craig

1 year ago

9.0

Alexandru

1 year ago

10.0

Hospitality of the people that worked there and also their kindness. I have no words to describe how kind they were!

Cons: The road from the central market to the riad. But that’s the situation in the whole city. It’s not specific to this riad

Stephen

1 year ago

8.0

Friendly helpful owners Good location

Cons: Personality I found the bed too hard

Denis

1 year ago

10.0

Everything was perfect. Oussama made sure we felt like at home. He explained Moroccan culture, gave us ultimate tips about city and attractions, and prepared the best Mint Tea in whole Morocco. Highly recommended.

Antonino

1 year ago

7.0

The property was relatively well located, 1.5 km from the central square and the riad was quite nice

Cons: The bathroom was very small

Evaristo

1 year ago

10.0

Little Riad in a quiet location. Really helpful staff highly recommend stayed 4 nights. Booked airport pick up drop off taxi and a great trip to the Atlas Mountains

Ana

1 year ago

6.0

Breakfast is enough but has low variety (maroccan style). It is not a buffet (it is served) which means you can not choose and in my opinion it generates unneeded waste. Basically is bread and jams - juice is not homemade and the fruit is only a portion. No yogurt available. The room is confortable but very small - you will barely have room to open your bag but enough for a small stay. Regarding location - 20 min walk until Jamaa el Fna and there are plently of restaurants near by. The staff is very nice and helpfull :).

Cons: Noise from other customers, not having shelves in the bathroom to place you brush or cosmetics. Pillows could be less hard.....

James

1 year ago

8.0

Wonderful and quiet. Very attentive staff with a friendly and professional vibe. Would definitely stay again

Thomas

1 year ago

10.0

Achraf

1 year ago

8.0

Great service from Amine. Breakfast tasty . Affordable price Rooms are calm Great location just littel walking distance to jemaa fanaa square Medina

Cons: Matress hard not very comfortable Washroom small size

Mohammed

1 year ago

10.0

Worth for the money

Ashruf

1 year ago

1.0

Breakfast was nice, appart from that i got catfished with this property 😂

Cons: Awful! Customer service was really bad A/C dont work it was 43C when i tried to ask the staff about it he said sorry i just work here, Toilet was a broken seasaw Do not take your shoes or socks off as the floor is really dirty. Bear in mind we booked the best room there. Really regretting waisting 2 days of my holiday here

Abdullah

1 year ago

1.0

Farhiyo

1 year ago

9.0

Very good service and friendly staff. Lovely breakfast and only a 15 minute walk from main market. Would go back!

Matt

1 year ago

6.0

Olivier

1 year ago

4.0

Cons: We booked a suite with 2 rooms and was given an other room with only one room/one bed that wad much smaller. This is a clasic bait and switch and a lot of people in the reviews seems to have been treated the same way

Lorenzo

1 year ago

10.0

Demba

1 year ago

10.0

Michaelmat

1 year ago

8.0

This was a very pleasant experience, my first time in Morocco and I enjoyed it. The hotel was walking distance to all the main attractions in Marrakech. The host was very welcoming, helpful and accommodating.

Cons: The room would have benefitted from having a TV.

Margarita

1 year ago

9.0

Clean rooms, quiet surroundings, very nice breakfast. It was pleasant to discover a cool room in a very hot day. Everything was good, no complaines.

Cons: It was difficult to find the place. I found it only because was lucky to be directed by some local guy. The hotel's door has no name or number. The hotel is quite away from medina.

Malgorzata

1 year ago

8.0

Location was just perfect, walkable to nice places, shops etc. Lovely, fresh and homemade breakfast. Hosts very friendly and welcoming.

Gayle

1 year ago

3.0

Nothing

Cons: I did not stay in the rooms I reserved. No blanket or pillow cases on my bed. There are no windows in the rooms. Low ceilings.

Dulce

1 year ago

8.0

Ilias

1 year ago

1.0

Cons: There was a lot of bedbugs

Gonçalo

1 year ago

9.0

The host(Amin) was very friendly and helpful the whole time. He made our morocco trip truly more enjoyable!

Anam

1 year ago

5.0

Albertas

1 year ago

10.0

We arrived at the property very late at night, due to a 2 hours flight delay, it was not very easy to find the place at first. Staff very polite and friendly, and the rooms are good size and clean. Had a nice breakfast on the roof terrace. For the price we paid, it was very good.

Cons: No number or name on the property

Suzanna

1 year ago

8.0

Tadelakt plaster absolutely gorgeous decor

Cons: The beds are a bit hard but ok

Bradley

1 year ago

9.0

The staff was great. Beautiful premises.

Fiorini

1 year ago

9.0

The staff guy wa really gentle and kind, he helped us a lot in our stay

Cons: The room was quite small and there were not a lot of privacy, as there was a window directly open to the public living room

Joep

1 year ago

5.0

Breakfast at terrace and Amir who received us when arriving.

Cons: Our second stay was cancelled hours before arrival. I don’t know with whom we communicated via WhatsApp but initially this person promised to arrange an alternative accommodation. When I did not respond immediately, I texted back after an hour because we were in the process of mounting the bus to marrakesh, this person told me I was too late and that he/she wouldn’t help us any more. Communication was very rude. This is a pity. Our first stay was lovely but now I must warn people to book a room at this riad.

Océane

1 year ago

5.0

Evan

1 year ago

5.0

Clean and well presented common amenities. Good breakfast.

Cons: The beds are uncomfortably hard. The room and bathroom are very cramped and there is no natural ventilation. There is a really strong smell of sewerage in the bathroom.

Jorge

1 year ago

1.0

Very badno

Cons: Noting plus l

Marija

1 year ago

9.0

Riad is very nice and clean, breakfast on the roof top was great. Staff is helpful and hospitable. Location was perfect for us. We stayed for 3 nights, room was small but very functional. Except one thing, it would be very useful if room had more hangers as we didn't have regular closet.

Karolina

1 year ago

10.0

Stuff is amazing! Thank you for your help to organise our leisure activities there. Everything was perfect.

Anna

1 year ago

10.0

Laura

1 year ago

7.0

The staff was very kind and waited for us as we arrived late. The room was clean and the main area looked nice

Cons: The room and bathroom were tiny

Ihsan

1 year ago

10.0

The room is huge and clean. The location is in the center but very quiet. Nawfal is the best, he is so friendly and lovely. I felt like home

Ivan

1 year ago

10.0

Laura

1 year ago

10.0

Our stay in this Riad was absolutely perfect. Beautiful place, we had a big room for 4 person, with a wondeful terrace. Nice position, 10 minutes walk from jamaa el Fnaa place. Super breakfast in the morning and the guy was really very nice to us and helped us solving everything. Really a perfect place for a stay in marrakech!

Linda

1 year ago

7.0

Traditional riad

Cons: The room and bathroom very small but that’s typical for a traditional riad. Breakfast only sweet.

Ian

1 year ago

2.0

Absolutely nothing.

Cons: The Riad is in a noisy, rough area; when I arrived, it took 15 minutes to find it as there was no signage. I then had to wait 10 minutes for somebody to check me in. My room smelled of sewage, and all of the walls were damp. The towel was threadbare. I didn't mind the bed being rock hard, but I could hear arguing all night from next door and motorbikes up and down the lane. When the room above me used the toilet, I could listen to everything, and when it flushed, it woke me up on a couple of occasions. There was no hanging space, the shower was broken, and the toilet seat was loose. No space in the bathroom. The Riad is similar to how it looks in the pictures; they were enhanced. I have used booking.com many times. This is my first complaint. It's a dump!

Liga

1 year ago

9.0

Beautiful traditional Riad. The staff was friendly and helpful. Good location and a quiet street to park a car. Lovely resting areas and a terrace.

Cons: The room was dark because there was only one window. Would be nice to have more lights in. In the shower there was no curtain and all of the bathroom got wet.

Dominik

1 year ago

8.0

very helpful staff (organized cheap airport transfer, exchanged money) Good value for money Good location in Kasbah

Cons: Bigger sign on the door entrance (a bit difficult to find) Beds a bit hard

Khadidiatou

1 year ago

6.0

The staff were really helpful and friendly.

Cons: The bathroom is really small and the bed super hard.

Frankland

1 year ago

10.0

Ekaterina

1 year ago

8.0

Renovated traditional building in a good location; very kind and polite staff, friendly and ready to help for logistics; they kindly kept our luggage for two days; good breakfast served in a typical way.

Cons: Not enough space in both room and bathroom: we could barely move once we placed our luggage; the sink is very tiny and when the bathroom door opens it goes into the shower.

Ekaterina

1 year ago

8.0

Serah

1 year ago

1.0

Nothing!

Cons: It was on safe. The widow has no luck The shower and toilet was so tight No sign to say we were at the right hotel I Will attach some pictures

Gordon

1 year ago

7.0

Very nice staff

Cons: Room a little dated.

Michael

1 year ago

8.0

Very helpful staff great breakfast

Maria

1 year ago

9.0

We were lucky enough to get the top room which is off the roof top balcony where we had breakfast each morning. Staff were friendly, helpful and always available when we needed anything. Would definitely recommend this riad.

Zubia

1 year ago

10.0

Amin was really nice and welcoming he went overboard for us. He helped us throughout our stay, felt like as if we are staying in our own house

Cons: The lighting could be brighter in rooms, its very dull. Need more lights around the room and the area.

Sharma

1 year ago

3.0

Willem

1 year ago

10.0

A very excellent and kind host, great location and nice place!

Cons: /

Edgaras1989

1 year ago

10.0

amy-hilton99

1 year ago

10.0

WOW! We had the most amazing stay at Riad Elite made by such a welcoming host, Emmy and his incredible team. 5 star service with breakfast and always returning to a tidy room. Emmy was so helpful and never hesitated to offer his advice. We will DEFINITELY be back.

Amy

1 year ago

8.0

WOW! We had the most amazing stay at Riad Elite made by such a welcoming host, Emmy and his incredible team. 5 star service with breakfast and always coming home to a tidy room. Emmy was so helpful and never hesitated to offer us advice. Terrace was super special. We will DEFINITELY be back.

Mustafa

1 year ago

8.0

Centrally located within the kasbah

Cons: We were put up at a another riad which they managed because they were overbooked at riad elite.

Tiago

1 year ago

8.0

Helga

1 year ago

9.0

Very nice riad and quite well located. Amin our host was a huge help booking for us taxi, leisure and recommending hammam which was excellent. The balcony and the seating area between the floors were great extensions to the rooms.

Cons: Just a little things like small towel for drying hands in the bathroom and it would be nice to have a blanket over your knees when eating breakfast in the open air in the mornings.

Matej

2 years ago

10.0

Jason

2 years ago

6.0

Staff were very good. I asked for eggs for breakfast ( as shown in the breakfast photos ) and they happily obliged. Very kind offers to help with information and luggage storage.

Cons: Thought the rooms were very small. The price was very high compared to other, better Riads. Pillows and mattresses were only ok. Breakfast needs to have some consistent protein like eggs as per the photos on website. Booking.com says 'Total Cost' when it should read 'Total Cost excluding local taxes'. Very annoying additional fees to be paid independently at the property.

Max

2 years ago

7.0

Riad style

Cons: Noise. No windows. Very hard madres.

Fernand

2 years ago

7.0

Nifty little place.Nice terrace to take breakfast al fresco.Friendly staff.

Cons: Hard to find!No markings outside. No reading lights in the room No window.Rather somber,but that's the local look!

Christian

2 years ago

8.0

The personnel and the room

Cons: The access to the location

Odell

2 years ago

6.0

Cons: No answer when checking in late. Shower leaked into room making floor slippy and soaking bath mat

Omran

2 years ago

10.0

Soufiane

2 years ago

7.0

Maria

2 years ago

7.0

petrkQ5475JB

2 years ago

8.0

I was considering whether to give this Riad 5 or 4 stars. In the end I have decided to give it four stars to be fair. A little problem is I don't have really much to compare it to, when it comes to other Riads or stay over places in Marakkech, so I don't really know what are the local standarts. I could even understand somebody giving this place a 3 star review. I will start with the negative parts, but there were not many. I am not really aware what are the hygiene standarts in Morocco, but from my perspective, the place could had been prepared a little bit better. But to be fair, the price of the stay was relatively low, so it wasn't such a big of a deal. There wasn't a mess, the beds and rooms were nicely prepared, but there were some parts, which could had been cleaned, before a guest arrives. Another thing which wasn't the best was the wifi coverage. The wifi router was in the ground floor, so in the lobby or perhaps rooms nearby the signal was great. Our room was on the opposite side and one floor above, so the signal wasn't reaching our room properly, we were getting disconnected very often on our phones, while being on our phones. Other than this we didn't really experience any other issues and the place was great. The staff was always very helpful and nice to us. When we asked, they served us tea or coffee for free (I was asking whether we could get some tea, that I am willing to pay for it and they refused money for it). The guy who was taking care of the place was always willing to have a conversation, or paid attention to me immediately when I came to ask him something. He helped us organize our trip into the desert, gave us some tips around the town and helped us solve any problem we had. So the quality of customer service was very good and I give that 5 stars. The quality of the rooms wasn't bad for the money we paid for it so I would give that something between 3-4 stars. So that is why I give this place in total 4 stars.

Mayu

2 years ago

9.0

The owner was very friendly and wonderful! He arranged a desert trip for us and it was exceptional! We stayed there 4 nights in total, but he kindly let us to leave some of our belongings at the Riad while we are on the desert trip :) The breakfast was also wholesome, with a very nice terrace on top of the riad.

Cons: WiFi was a bit weak

Rod

2 years ago

10.0

The Riad is wonderful and cozy, perfectly taken care of and the amability of Amin is boundless. He kindly helped us on many requests, such as late check-in, providing stable wifi for having an important call, and leaving our luggage for the desert trip. The riad is in the Kasbah area, which makes it much more quiet than the ones in the Medina's madness. Also, you have cheaper restaurants in the main street on the way to the center.

Cons: Internet went weak sometimes.

Chu

2 years ago

10.0

The hospitality and the food

Cons: Not able to communicate in Arabic. My fault.

Martin

2 years ago

9.0

The team running the Riad were exceptional. Breakfast was made fresh for us with the pastries still hot from the pan. When checking out we were shown how to order a taxi and where to meet it, and the manager even went out to the market to make change for us! A really great team.

Cons: The rooms could be better, simple things like having a place to hang your towel inside the bathroom would make a big difference. Also, the room we were staying in did not have a window (our bad, we were given the choice of 2 rooms and didn’t realise until after we’d picked the windowless one). Nothing major, and given the price of the room I was still very happy!

Khalid

2 years ago

1.0

I didn’t like anything in this place

Cons: Riad Elite was very hard to find. Hidden in tiny street with no clear signage nor parking space. When i walked it to what supposed to be a suite, it was like an oven. When i asked an employee ( Amune) that I couldn’t sleep in the heat, he pointed out to me a small A/C unit in the connecting room. It was 2am and had no choice. But to sleep in the heat. When i wanted to take a shower to cool off, there was hardly no water. The bed was extremely uncomfortable and making lots of noice every time i turn. I complained to the same employee who advised me the water will come in the morning. So I couldn’t take a shower either. Whem i woke up in the morning i saw a roach in the shower. I oacked my clothes when went to have breakfast to be told it was over by 10:30am. Amine did not mention anything about breakfast time nor did he answer my question. My suggestion: DO NOT STAY AT THIS PLACE EVEN FOR FREE

Lewis

2 years ago

8.0

The location was fantastic. Very close to the Medina but not in the busy zone. Good breakfast and very nice staff

Cons: The beds were hard. I've slept on softer floors. That's my only issue.

Jacquelyn

2 years ago

10.0

Taibi

2 years ago

7.0

Said

2 years ago

8.0

Ali

2 years ago

5.0

The person working there was very professional and helpful

Cons: We were in the last floor and the Clim was not working properly

Louise

2 years ago

8.0

Aly

2 years ago

5.0

The AC on last floor very poor

Mariam

2 years ago

9.0

787irums

2 years ago

10.0

My family and i only stayed one night here but i must say we loved it. The Riad was so clean and staff were very welcoming. I want to say a huge thank you to Emine who really showed us amazing hospitality and provided a delicious breakfast. Emine went above and beyond and informed us of the must visit places during our time in Marrakesh and recommended food options to us which was so helpful. I am for sure going to be coming back!

Maja

2 years ago

10.0

I spent a wonderful and unforgettable 14 days in this beautiful Riad.It is located near the Bahia and Badi palaces, and you have an easy 25-minute walk to Djemaa El Fna, which is great for getting to know beautiful Marrakech.The riad is extremely clean, the rooms are comfortable, they have air conditioning, as well as a terrace where breakfast is served.The atmosphere is real family, and you can especially rely on the young guy Amine, who will do everything for his guests.Although breakfast is served between 8:30 and 10:30, when I went on trips earlier, Amine always got up early and made me breakfast. Nothing was ever too difficult for him.He will even offer you his mobile phone number, if you happen to get stuck somewhere, you can call him and he will come pick you up.The breakfast was rich, always fresh, and you also get fruit with it...Riad is easy to find on google maps and there is no chance of getting lost.The rooms are cleaned every day.If you are going on trips, ask Amine for trips, he has a good offer. They are much cheaper than local sellers or the gyg app.In the end, I can only say a big thank you to Amine, Lamia, Abdul, Rabiaa for making my stay pleasant, safe and unforgettable. See you for sure. I sincerely recommend Riad Elite. Maja

Diána

2 years ago

9.0

Nice, clean and delicious breakfast, the staff was kind and helpful!

Cons: Wifi was poor.

Alekber

2 years ago

10.0

Staff were very friendly and helpful. Very nice traditional Maroccan breakfast. Very good value for money.

Jennifer

2 years ago

8.0

the accommodation and the hospitality

Cons: the main door to the Reid. had a hard time opening it late at night

Holly

2 years ago

8.0

nice property, has aircon! good location, and staff were lovely and sorted us breakfast before our flight

Caelan

2 years ago

10.0

Sarun

2 years ago

8.0

The hotel is located on a street but easily accessible. Staff was very friendly and good. Offered free WiFi with good connection. The size of the room was very small. No space to keep luggage and no space to even stand. Toilet is located just beside the bed. Size of the toilet is same like room, very congested. But Room and toilet was clean and tidy. Breakfast was offered and it was good. Can have breakfast in the hall or we can access the terrasse.

Cons: Size of the room

Ayoub

2 years ago

10.0

Maria

2 years ago

5.0

Nice breakfast but no gluten free options as we asked since my friend has celiac dissease. Free tea when asked, towel change everyday. Staff was really nice and friendly. Location is good, only 10 min walk to the central plaza.

Cons: We were changed to another Riad first night. On the second night we slept on other room and changed to the definitive one the third night. They told us to keep the lugagge on the temporary room and then they changed them to the new room without asking. Dont like other people to touch our things. No gluten free options.

Andrei

2 years ago

9.0

Very clean nice and quiet, great to relax. Also a very good breakfast.

Wiktoria

2 years ago

7.0

Our host wad exceptionally kind and helpful. We loved the breakfast and the location. Also, the pleasant smell in the entrance/lobby and in general in the Riad confirmed how often it’s cleaned.

Cons: There is only one big issue we had - the bed. It was so hard, we had to check if it was really a mattress. So we didn’t sleep the best.

Tiiu

2 years ago

9.0

The best thing in this stylish riad was the fresh smell everywhere! It was very clean, cosy and stylish. The terrace was elegant. The young staff man Amine was polite, friendly and appropriate, what I value high. This was my last night in Marrakech, so when I did check-in to the flights later afternoon, I realized to my horror that the boarding ticket must be printed! Luckilly this polite Amine went somewhere to print it free for me later in the evening, what a relief! He also made just for me an early breakfast due to flight, a warm thank you to him. :)

Cons: The bed was rock hard! It even hurt a bit when I was on my side in bed. My room was quite small, although there were also the bigger ones just on the next door. But maybe they were meant for 2 people. "Le petit taxi" from the nearest street was not found at all in the morning, although we waited with Amine maybe 15 min. So you need to walk a bit further. As a skimpy lady I wanted the cheapest taxi, not the one what the riads offer to the tourists...:D

Cristina

2 years ago

9.0

Very friendly and helpful staff. The riad has an amazing terrace that comes very handy especially if you get the upper rooms, like we did. The location was good as well as the breakfast.

Cons: Some beds can be very hard. At the shower the pressure was rather low, but it wasn't a problem. Overall we had a great stay.

Valentina

2 years ago

8.0

Alexcala22

2 years ago

8.0

The staff was super friendly and amable. Abdul and Amir were 2 amazing hosts that helped us on everything we needed. Highly recommended.

Cons: The beds were way to hard.

Kyle

2 years ago

10.0

Lidia

2 years ago

10.0

Hugo

2 years ago

8.0

Ruben

2 years ago

10.0

The location and the staf.

Eléna

2 years ago

7.0

Veronika

2 years ago

6.0

the breakfast was out of this world good

Cons: it was cold, AC didnt really warm up the room. The smell from the bathroom isn't pleasant.

Aysha

2 years ago

7.0

I like how the service provided by the staff member (forgotten his name unfortunately) went above and beyond. We arrived at 9pm and he was waiting outside the Riad to welcome us. He also warned our food and provided us with delicious mint tea and biscuits.

Cons: The shower was broken in the room so it was very difficult to have a nice shower

Achour

2 years ago

8.0

Breakfast was okay good Decoration off the read Staff she was very polite and friendly Area very clam All the time The read very clean and perfect

Cons: Room with out window or view other than that everything was great

Osman

2 years ago

5.0

Katrin

2 years ago

10.0

Patrycja

2 years ago

7.0

Good location. Very kind and helpful staff. Comfortable bed. Clean.

Cons: Very difficult to find the place. There is no clear sign outside the door, from the street, especially in the evening when it is dark. Little things were missing like: some light bulbs were out, shower hook was broken, no hairdryer.

Nat

2 years ago

9.0

Very sweet decorations, cute riad with a nice terrace. The room and the whole building was very clean. Extremely helpful staff: helped us book desert tours and organise airport pick up (worked perfectly even when we got out of the airport almost 5 hours later than expected at 4am); woke up extra earlier and made breakfast for us at 6:30am when had to leave for the desert. Outside of the busy part of the medina, just 20min walk to the main medina plaza. Quiet and calm at night.

Cons: Room was a bit small. Bed was a bit too hard for our liking.

Tom

2 years ago

7.0

Sujay

3 years ago

10.0

Derek

3 years ago

8.0

Yusheng

3 years ago

9.0

Alisson

3 years ago

7.0

Alessandro

3 years ago

7.0

Eugenio

3 years ago

6.0

the staff was very kind and helped us with the taxi

Cons: The room was quite small and cleaning can be improved.

Bhavya

3 years ago

4.0

the staff were welcoming and very helpful

Cons: it was nothing like in the description. the room was simple with a bed and attached bathroom. hot water is only available during day from 0700. no heating in the room no TV I wish they would have put all these in the description.

Kamila

3 years ago

5.0

- tasty breakfast - kindly staff - clean room

Cons: - no hairdrayer in the room - very cold in the room - we only got one towel for 2 person - no water after 24:00 in the shower (we have got film) - no service to ask for the hairdrayer and report the lack of water in the bathroom - smell from the pipes in the bathroom

Imane

3 years ago

6.0

The staff perfect specially amin The breakfast 🥞 great Location good

Cons: The facility soo poor the room have humidity and so small mattress not confortable and washroom really small

Fatalaijone

3 years ago

10.0

Dominika

3 years ago

10.0

Nigiar

3 years ago

10.0

great location,easy to get everywhere! food,service and cleanliness is excellent! would highly recommend!

Turantekin

3 years ago

5.0

The staff was so nice and helpful. The location was great.

Cons: The quality of the bed was horrible and extremely uncomfortable. The size of the room is not like in the pictures, very small. WC and shower are like a small box.

Jessica

3 years ago

9.0

Melanie

3 years ago

6.0

Valerie

3 years ago

8.0

Quiet central part of the Kasbah. Easy walk to the medina. Lovely staff and a fantastic price. Double room was clean.

Cons: Took a while to get the hang of the front door key but the staff were really helpful showing me how. Having the outside light on at night would be useful too- it was difficult to see

Francisco

3 years ago

7.0

cleanliness, smelled really nice, friendly staff, good value for money

Cons: no windows

Torgeir

3 years ago

8.0

Huge delicious breakfast, great service, welcoming and accomodating staff, AC in room, beautiful architecture.

Cons: Hard beds, the showerhead was broken and there was no proper holder for it.

Adnane

3 years ago

9.0

The staff is awesome

Cons: The bed is not really confortable,

Marek

3 years ago

10.0

friendly stuff, sweet breakfast, cosy and really nice interior

Cons: hard to find, its better to contact the hotel before your arrival in order to get the location

Mercedes

3 years ago

6.0

Property is not accessible except via taxis. Taxi drivers not familiar with the location. They drop you off somewhere and locals escort you for a fee. These locals could be quite aggressive if you don't give them the amount they demand.

Rose

3 years ago

10.0

We had a lovely stay at this Riad. Location is perfect and the staff were all lovely, kind and helpful. Breakfast was lovely too!

Rima

3 years ago

10.0

The personnel was extremely friendly, the breakfast was the best we had in any Riad before, everything was clean and comfortable. We are sad we only stayed one night, definitely recommend.

Cons: The only negative thing it was not easy to find in the evening when we first arrived, but looking at the address we managed it in the end and it was worth it.

Estefania

3 years ago

9.0

Amin took great care of us. We really felt at home.

Cons: The matresses were a bit hard.

Andrew

3 years ago

10.0

Great breakfast with plenty of fresh pastry and delicious coffee. Room was with z plenty if daylight and the water temperature and pressure was perfect for long shower after a day of walking the streets of Marrakech.

Cons: I wish there was more chirping birds on the roof terrasse during the breakfast.

De

3 years ago

8.0

The owner is superfriendly and helpful. The breakfast is amazing. Beautiful authentic interior.

Cons: The airco, it staid around 28° celsius

Simon

3 years ago

10.0

When you enter there a very comfortable sofa with a great view

Cons: My bedroom wasn't that comfortable but the rest was fine.

Santoro

3 years ago

10.0

Beautiful riad with excellent location, breakfast is wonderful and the absolute best staff! Everyone was SO lovely, helpful and friendly. I had such a nice few days, I will stay here again the next time I am in Marrakech. Thank you!!

Samaa

3 years ago

6.0

Prathamesh

3 years ago

10.0

Lidia

3 years ago

10.0

My stay here was amazing. The staff is very friendly and welcoming and the location was great. I loved my stay and would definitely come back here

Nurgat

3 years ago

8.0

Äziz

3 years ago

9.0

everything especially the design

Cons: shower

Alicia

3 years ago

10.0

Marta

3 years ago

7.0

Cons: air conditioning was bad in our room

Scott

3 years ago

10.0

Breakfast was splendid. Freshly cooked and was nice to have it served to your table rather than standing waiting for a buffet breakfast. All staff couldn't be more helpful. When arriving and you see it from the outside I was full of dread but it was a very splendid surprise. Many luxury hotels available couple of miles away. However beautiful they are, I think you would miss out on the whole local culture.

Cons: Stairs but can't be helped.

mimidm2022

3 years ago

10.0

The staff was super nice and very helpful. The Riad was beautiful! Room was very nice. Having breakfast in Riad Elite terrace is a true and unforgettable experience . .The Riad itself is an amazing building, the rooms deliver oriental tradition . . .

Tornauli

6 years ago

10.0

The place was easy to find via Google maps. The exact location is not very accessible by car, but the vehicle can stop just along the main alley (from there it's a 3 min walk in to the riad). Upon arrival, just ring the bell and someone will greet you. The riad is the second door from the left. It's a black door and on the upper left wall there's a small sign that says "Riad Elite". Sayid our host was excellent. Very welcoming, speaks fluent English. He explained everything clearly, about out atay at the riad, as well as recommendations for sightseeing and eating around the old medina. The room itself (quadruple room - one king size, 2 single) was spacious, well lit, and very clean. Only issues were that due to it being on the top floor, wifi strength was poor, and also the toilet did not have any place to put/hang dry clothes or towels. Breakfast was served daily whenever we woke up. Decent spread of breads, spreads, and local fare. Coffee and milk were also served. Overall, it was a very enjoyable stay at Riad Elite and I would recommend this to friends and family.

Verified traveler

6 years ago

10.0

Schöne Dekoration, funktional und besonders das Personal hat uns allerliebst empfangen und zu jeder Zeit unterstützt.

Riad Elite

Description

Sentiment Analysis

Popular Amenities

Availability Side

2 Persons

Select Travelers & Class

Deluxe Suite

Breakfast Included

$85.00

Guest Sentiment Categories

Cleanliness

Service

Location

Room Quality

Amenities

Value for Money

Food and Beverage

Overall Experience

Hotel Rules

Check-In / Check-Out Policy

2:00 PM

11:30 AM

12 AM

3 PM

Hotel Policies

Hotel Important Information

Parking

Pets

Children and extra bed policy

Internet

Reviews (239)

Customer Reviews & Ratings

7.8 / 10

Ahmad

bernard

Mehmet Fatih

Emilie

Stefania Isabella

Angel

Kamila

Charaf

Anamaria

Carla

Luciano

Dhrupalkumar

ramez

Sems

Riccardo

francesca

Valerie

Bazin

Reidl

Monique

Jaleh

Youn

Deborah

Deborah

jessica

Lorenzo

Michael

Karine

Ravina Ashanthi Hewawasam

Monica

Keith

Jeroundi

Robert

Elena

Lucía

Ibrahim

Vladimir

NATALIA

Binod

Linda

Istvan

Pene

Vasundhara

Carla

Piotr

Mercedes