Casablanca Le Lido Thalasso & Spa
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Description
Experience the ultimate retreat at Casablanca Le Lido Thalasso & Spa, where luxury meets relaxation and convenience.
Exquisite Spa Services
Indulge in rejuvenating massages, body treatments, and facials at our exceptional spa, designed to pamper your every need.
Recreational Amenities
Dive into leisure with our outdoor pool, unwind in the hot tub, or savor the soothing sauna. Your perfect day of relaxation awaits!
Culinary Delights
Enjoy delectable meals at our on-site café or take advantage of 24-hour room service, and don’t forget to visit our bar/lounge for a refreshing drink.
Don't miss your chance to experience unparalleled comfort and convenience—book your stay today!
Sentiment Analysis
Great service
Great location
Helpful staff
Popular Amenities
Meeting rooms
Full-service spa
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Designated smoking area
Concierge service
Wheelchair accessible
Picnic area
Steam room
Elevator
ATM/banking
Conference space
Golfing nearby
Breakfast available (surcharge)
Availability Side
Standard Double Room
1 King Bed OR 2 Twin Beds193 sq feet Internet - Free WiFi Entertainment - LCD television with satellite channelsFood & Drink - 24-hour room service an...
Guest Sentiment Categories
Cleanliness
Guests consistently mentioned cleanliness as a positive aspect.
Service
Service was generally appreciated, although a few guests had complaints about wait times.
Location
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
Most guests had a positive overall experience and would recommend the hotel to others.
Hotel Rules
Check-In / Check-Out Policy
Check In
3:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show Less<ul> <li>Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property. </li> <li>Only registered guests are allowed in the guestrooms. </li> <li>No pets and no service animals are allowed at this property. </li><li>At check-in, guests must provide a record of full COVID-19 vaccination.</li><li>The COVID-19 vaccination record requirement applies to all guests aged 12 and up.</li> </ul>
Reviews (118)
Dalila
3 months ago
8.0
All rooms are smoking. Fortunately mine didn't have a cigarette odor. No restaurant, just a snack bar. Bed comfortable. Clean but a bit rundown. Overall I recommend due to location, nice staff, clean, nice swimming pool, quiet, spacious room.
MOHAMED
6 months ago
10.0
Great service and well placed.
David
6 months ago
10.0
Great location. Helpful staff
mark
8 months ago
2.0
this hotel was run down and only had very limed rooms. only stayed one night. need refund for other nights
Max
9 months ago
2.0
Terrible hotel i was planing to stay 3 nights left the next days . Horrible place
Behnaz
1 year ago
6.0
It an old hotel, need to be renovated. It is far from most of tourist areas. It is not a four star hotel.
Mohammed
1 year ago
6.0
Can here your surroundings easily.
DAMIAN
1 year ago
10.0
Excellent location,clean , helpful staff,great size room,as mentioned before just a bit old but would definitely recommend and stay again.
Mariam
1 year ago
8.0
The property is in the process of renovation so the poolside rooms are not available. The other part where we stayed looks like purpose build 30years ago. Don’t take me wrong it’s well designed and clean but it is far from modern. A little swimming pool is beautiful with plants around it and very helpful pool staff going out of their way to look after you. However I can’t see the pool being big enough if the hotel was at full capacity. Bar drinks are excessively overpriced. Reception staff are great and helpful and speak English French and Arabic. There is an access just off the side to the public beach which is simple but free. I really enjoyed it as a female on my own I felt safe, people were friendly but not harassing me at all. The sand and the sea were reasonably clean and I really enjoyed it.
Catharine
1 year ago
10.0
Location was perfect. So many shops, restaurants, bars all within walking distance.
J
1 year ago
6.0
Overall the hotel is in an old state of repair. Also a double bed should not equate to 2x Single beds. The facilities were lacking in the room. On a plus point the staff were really friendly and the pool was very clean.
Michael David
1 year ago
8.0
The property and staff were great during my stay. Many of the low reviews I've seen were way off base. Yes there are some areas that could be improved but it is a great value in a great location!
anitacraig2016
1 year ago
8.0
Wonderful location..lovely breakfasts. Warm and friendly staff cannot do enough for you. Room a little dated but beds clean and comfortable. The pool was large with children's pool separated by bridge from main pool. I wouldn't hesitate to return. Thank you wonderful staff
Peter
1 year ago
8.0
A bit run down, particularly in respect of the bath/shower arrangement, but staff were attentive and the public rooms were nice
Paola
1 year ago
10.0
EXCELLENT STAFF, LOCATION, CLENLINESS
Izabela
2 years ago
10.0
Beautifu, right on the beach
David
2 years ago
2.0
The AC was down, and their excuse was that they had not gotten it fixed in time, they had 200 other rooms they couldn't have moved me to one with AC that worked ?????? the room as also filthy and the sheets had brown stains.
Dennis
2 years ago
4.0
This may have been a very nice property once and it may again be a nice property in the future, but for now we can't recommend it. The air conditioning was not working so the rooms were miserably hot and it was impossible to sleep. Further, we were put in ground floor rooms where we did not feel safe leaving the windows open at night as there was no way to open them partially and it would have been easy for someone to climb right through the window. In one room, one window was broken and didn't open at all and in the other room, the sliding door didn't lock so anyone could have come into the room. There did not seem to be any urgency on fixing the AC - perhaps they're waiting until renovations are done. All of the buildings and the pool area look very run down - a coat of paint would at least make everything look better. On the positive side, the staff was all very friendly and there was easy access to the beach. The area around the hotel felt safe with local families and tourists walking on the wide sidewalk between the road and beach and there were places to eat within walking distance - would recommend Venetian Ice. The lobby of the hotel was lovely as shown in the pictures and rooms were clean. If the hotel management invests some money and renovates the entire property, this could be a very nice place to stay on the beach - maybe by summer 2024...
daham
2 years ago
4.0
The oldest foundation, conditions was broke down, had many insect
William
2 years ago
10.0
We stayed on way from Agadir to Madrid Nice 4th floor room(redone building) looking at Casablanca Beach..Very friendly and helpful staff. Breakfast and lunch great by the pool. Flowers and Waterfalls They will working on main building rooms soon. Upstairs street level Victory Coffee and Restaurants great view of Casablanca 🌇 Sunset.
dizemka
2 years ago
6.0
Beds are comfy and amazing staff. Hotel itself is in great need for modernisation as very run down but rooms are very clean and the staff makes a massive effort to compensate for the rest. Personally I had good 2 nights sleep and rested well. Room was with the ocean view and the sund of it make it worth it. Room and bathroom very clean!
SAMEER
2 years ago
10.0
Super friendly staff at hotel Ever helpful Superb location
Abdul
3 years ago
2.0
Nothing was unique about the property. It was run down and poorly managed. The rooms are old and the workmanship poor. Huge health and safety issues with wires hanging off sockets on the walls and walls chipping off. The building is not maintained at all, ripped and filthy sun loungers, you wouldn't want to swim in that pool, it's filthy and like the rest of the hotel unsafe. The property doesnt feel safe as there's a main road towards the side of the property that leads to the beach that is open for all. That area is filthy with rubbish and broken glass everywhere. We didnt have any treatments at the wellness spa as it was overly priced and majority of the staff dont speak English so a huge barrier to communication. The breakfast was okay, but what a farce. They kept running out of food and didn't refill, we had to keep asking for obvious things like bread. The staff then got into a brawl blaming one another in the presence of customers, it was tense and quite frankly unprofessional. I wouldn't stay there ever again and would certainly rate it as a 1 star. Don't waste your money and time booking this hotel, you will be very disappointed. Expedia, stop promoting this hotel it's not 4 star!
brunomehdic
3 years ago
4.0
Dont even know where to start, first of the rooms had a smell whoch was quite new to me, a mixture of mold and nail polish, which could only be disguised by the smell of sewer when you turn on the air con, when the ben linens where changed they where changed with stained sheets, there is no bottled water for guests which should be complimentary to avoid having to drink tap water which is not safe (trust me... still recovering from that one) , the minibar was not filled up and the telephone to order water from room service did not work either (in both rooms we had) the doors are about 1cm-2cm off the ground which mens that everything and anything that happens in the hallway will feel as if it was happening inside your room, the housekeeping staff is very loud despite the do not disturb sign. All in all the hotel is pretty run down and pretty much an insult to real 4 star hotels.
Riqm30
3 years ago
4.0
The location of this hotel is great. I hear waves, nice pool (didn’t go in) I came by car and the car park is before you go past the hotel. So ended up going in a car park near the hotel on the right just before the hotel. Stated hotel. Directed to an area, the. I had to move to the proper one across the road . No sign at all. Add to the stress it is a one way system by the hotel. Have fun. Room - sockets not working, they fixed. Balcony door doesn’t lock, 1st floor - sea salt has got in. Bath nice , but cannot empty it. Only one night here, so decided to,leave it full. Door trims falling off door in bathroom , I could go on Bar , as not many people no tonic , limited supplies and they are not really trying to be honest. Breakfast is ok, but not like in another hotel I am staying. Not promoting, coffee, omelettes etc Wi-Fi weak in rooms, main areas ok
Paul
3 years ago
8.0
Peaceful, tho a little run down. Great location, direct access to the great beach,
algraham22
3 years ago
2.0
Unfortunately, our stay was not good here. Our group did not have working air conditioning and while they tried to move one of group members to another room, it did not work there either. Our shower was also broken - it fluctuated from extremely hot to freezing cold. The front desk refused to offer any discount or refund for the malfunctions.
224djibrilc
3 years ago
8.0
I have come to this hotel for 2 nights, and have nothing bad to say , actually i wanna thank the staff that were all really nice but a special thanks to Badr. The room was clean , the bed was comfortable the bathroom was also nice and clean, we really liked the fact that we were close to the Hassan II mosque so overall it was a very good stay. Recommend
Hong
3 years ago
6.0
The room and facility are kind of old and needs update. The garden and pool are beautiful. The service staff are very friendly. The location is very convenient and near the beach. One of the best hotel in Casablanca, not a lot of choice.
issam
3 years ago
2.0
Rude staff especially breakfast staff except two front desk people. Managers seemed to be angry all the time.
Michael
3 years ago
10.0
Great spot in the center or Marekech.
amineb566
3 years ago
8.0
Good overall Very friendly staff Clean room but old furniture Excellent location (ocean front) and view Close to malls and shops Small pool and no private beach Overall good service and food (Moroccan tajine and tea available all time) Recommended for family/friends holidays
Swdz
4 years ago
10.0
Don’t think twice just book it... hotel le Lido has been one of the best in Casablanca for me. Helped me in all ways possible and ensured I had a wonderful stay.. great service!!! Great attention !! Great everything !!!
Cevdet
5 years ago
10.0
Generelly it was nice
benkeane2016
5 years ago
6.0
The Hotel is dated, tired and has been allowed to fall into a.little disrepair. The bed rooms were tidy & clean. The bed was very comfortable. Mostly the staff were pleasant but the guys on reception were ignorant and they should not be at the front of house. The breakfast, which was included as part of the package was ok. There was an array of different salads, cakes and hot food with an Egg station on the go to cook what every kind of eggs you wanted. We had a beer at the hotel bar on one of the days and the prices was at least 3 times more expensive than the same beer down the road.
Verified traveler
5 years ago
10.0
They have recently updated the mattresses in the hotel and they are great. A vast improvement over my previous stay. The staff are very helpful and pleasant. A great location and convenient to many places.
706jamalz
5 years ago
4.0
Great Location , but the hotel very dated ,it need transformation ,the rooms very poor standard , the food it's okay but you want to take away hot drink ,they will give plastic cup which is disgusting the atmosphere is average . I would not go back to stay again this is the second time i stayed and still the same ,beverages over priced .
19Mandy62
5 years ago
8.0
My husband and I had a 6 day break here over new year. The hotel was clean but needs a bit of an update. This however I feel is reflected in the price. The staff were wonderful and couldn’t do enough to help. The spa however is a different matter. We had a sauna which I think cost about £10 each. It really wasn’t worth it. There was no steam and the sauna itself had definitely seen better days. I really enjoyed my stay there and wouldn’t hesitate in recommending it for a cheap getaway.
Verified traveler
5 years ago
4.0
The standard of the rooms , plastic cups to drink hot drinks on plastic tea spoons, rooms are outdated . As for the location is great , but I won’t be staying there again
norac931
5 years ago
2.0
My boyfriend and I had a spa treatment for two: Royal gommage (60 minutes) and massage (30 minutes), for 550 dh each. We unfortunately did not check the reviews before walking in and were lured in by the fact that they offer hammam for couples. Despite the price, which is very high for Morocco, the spa is very far from what you would expect in the Western world. The place is very run down, not heated and zero services are offered, they barely hand you a robe (wet and seemingly dirty, by the way). The place is a dump, but we decided to take it as an experience. The gommage was pleasant and a good experience. After that, we were asked to wait for the massage in a freezing room with our wet robes for more than half an hour. We were freezing, no one attended us. At some point we found one of the workers there and they called us in to have the massage. The room for the massage was freezing cold and when we said we were cold they first covered us with the cold wet robe and then found a very small blanket, which didn’t do the trick. The massage was poor and the massage therapists were chatting between each other. They used a clearly cheap oil and I came out with mascara spread all over my face- they didn’t help clean it up nor had any product available to do it myself. As said the gommage was a good experience but extremely overpriced, even for European standards. We came out with a cold, not relaxed at all, with make up spread all over my face mixed with oil and paid 1100 dh- stay away!!
bopas09
5 years ago
6.0
Very good position near the beach, but ..... One of the building is OK, the other one is really like in construction: no lights, no towels (at 8 pm), bad elevator, dirty. Good breakfast and restaurant. Helpfull staff.
Richenjel
5 years ago
6.0
Lovely location and friendly staff. Breakfast is a bit boring, the hotel including rooms need a good renovation. Toilet is so tiny that it is difficult to enter. One day no towels and toilet paper received. The price is on the high side, seeing what you get back from it.
USDutchie
5 years ago
4.0
The location is great: Right on the ocean. The resort has some great spaces, indoor and outdoor. However, everything is in really poor condition. Word in the street is that the owner declared bankruptcy a few years ago. Now a bank took over. However, the bank is of course not a hotel management company. Sell the property to a bona fide hotel operator. Clean it up, upgrade the rooms and concept the restaurant and you can have a gem on your hands. NOW, as a guest, don't waste your money.
Ammer
6 years ago
10.0
Great hotel which is excellently located if you're looking to be close to the beach and on the main strip where it is buzzing. You can walk to most attractions from here. The hotel is clean and rooms are great. The service from reception, concierge and room service was amazing. Always friendly and helpful. House keeping is also amazing.
Luis
6 years ago
2.0
The hotel was old, dirty and a very poor condition I had to leave I couldn't possibly stay in a place like that
Sylvia
6 years ago
8.0
The breakfast was great and the manager was super friendly. The place was not very clean however.
152naftaliw
6 years ago
2.0
This place is a dump! I don't know how they can even consider themselves a hotel. -Very rude and unhelpful staff. -Room is full of spiders and webs. -Linen wasn't cleaned. -Shower temp keeps changing on it's own from freezing to boiling throughout. If you're looking to have a nice time DO NOT STAY IN THIS SORRY EXCUSE FOR A HOTEL!!!
Tony
6 years ago
2.0
Terrible. No towels, wall is piling. Swing pool is beautiful, room condition is bad. No one can speak English
Verified traveler
6 years ago
10.0
Top hotel with an exceptional location . Great service and very friendly staff ! I will be back .
Verified traveler
6 years ago
4.0
Building is old. Bathtub was rusted and not accessible.
Joao
6 years ago
2.0
Dirty, falling apart, not even a complimentary bottle of water, absurd prices at the bar. Stay away from this place!
Verified traveler
6 years ago
4.0
It enjoys a great position by the ocean but access to the ocean is a revolting passage though a filthy yard. The hotel is very scruffy, the rooms wreak of sewage(probably the air conditioning), everything is tired and old and falling to pieces. Generally the staff try hard to be helpful but their standards of service fall woefully short of what one expects anywhere in the world!
Verified traveler
6 years ago
8.0
Needs to be refreshened. Bathroom was in a bad state.
Verified traveler
6 years ago
6.0
It’s to many steps to walk from street to the lobby like 22 steps then to 2 floor no elevator to the restaurant we have to walk up again like 30 steps the hotel need a new construction and new design
Verified traveler
6 years ago
6.0
Little was in working order eg Gym, could open balcony door as handled already broken off, sink would not drain away despite many requests was the same when i left
Eric
6 years ago
8.0
Really nice people, great location next to beach, comfortable beds, nice included breakfast made for excellent stay.
Verified traveler
6 years ago
10.0
Nice place, good breakfast, .. great location right on the beach. The property is a bit on the "older-side" but this adds to the Moroccan flare.
Verified traveler
6 years ago
4.0
The location is good but hotel service is poor it's way far to be 4 stars hotel.
Lloyd
6 years ago
4.0
The front desk staff was pretty rude. The hotel is in a cool area, right on the beach. However, it's not in good condition. Pretty much every machine in the gym was broken. The room was OK.
Verified traveler
6 years ago
10.0
The staff is very friendly and helpful. The facilities could stand to be upgraded, but it’s a great location and good amenities. I would not recommend this for someone with mobility issues as there is a big staircase to go down to enter the hotel and no elevator. There are several elevators in the hotel, but there are enough stairs all around that might make it challenging for someone with reduced mobility.
Luz
6 years ago
8.0
By the beach,and clean pool. Some staff members were helpful some were not, for example the manager was approachable ,kind always ready to solve troublesome situations. I would not mind to go back to that hotel specially for the view .
Khadijah
6 years ago
6.0
A lot of bnbs are much better than this hotel. The room was clean enough but we got no towels both days we stayed. The wifi also didn’t work. Reception did not help at all due to communication barrier. Meals are very expensive in the hotel. The pool looks nice but the general hotel is shabby and the patios overlooking the beach are being renovated and inaccessible. Everything smells old. Better to book somewhere else. They pushed together two single beds for us when we requested king beds. Tv remotes didn’t work either.
sergio
6 years ago
8.0
Wifi is not good in the rooms but ok at the lobby rooms need some updating
Verified traveler
6 years ago
10.0
For the price and location it seemed like a bit of steal! On looking at the reviews for this place they’re fairly mixed so we went with an open mind. Most of the photos for the hotel were clearly taken when it was very new so yes, it could maybe do with a lick of paint and is a bit weather beaten but most hotels in that area look that way too (its by the sea sooo...) but by no means is it the dive that some reviews we read said. The staff were helpful despite a bit of a language barrier but very polite and courteous. One of the bellboys carried our cases up to the room. The room was a good size and well cleaned. There was a sofa in the room which had seen better days and might be best to get rid of. All rooms have a balcony and we could see the sea from ours, the table and chairs had a bit of rust to them but again it’s by the sea. The bathroom was clean as were the towels. A handy safe in the room and a fridge also. The bed was super comfy with plenty of pillows and the maids did a good job! They even left an extra box of tissues next to my make up on the table which was a sweet gesture. Our first night we ordered room service and bottled water, the chicken club was super tasty. I’d also recommend getting some mint tea there too. Some people had complained about the breakfast but as it was only an extra £10 for 5 days worth of breakfast when we booked we added it on. It was well stocked or at least being topped up when we went. Lots of pastries, bread, fruit, some cooked bit
Verified traveler
6 years ago
8.0
The facility is a bit dated, and the water made the rooms stinky, but it had a large central pool area, and the location was good next to the coast.
Xiomara
6 years ago
6.0
When we arrived in Casablanca, we were excited to stay at this hotel. What an overall disappointment. The doors to the restrooms inside the room didn't close, it was freezing cold, our view was of the garbage in the property next door.
Verified traveler
6 years ago
8.0
Good place , and near all facilitate , the place is relaxing , near to sea
Verified traveler
6 years ago
8.0
I like the hotel because location bear the thr peral ,
Verified traveler
6 years ago
6.0
Gorgeous view from our room! Staff were pleasant and courteous. Room was smelled really bad. Intially it only smelled "old", but later, the smell became very bad and quite strong. It was as if it was coming from the bed/mattress!! The hotel location is great and within walking distance of beach/corniche!
Aisha
7 years ago
6.0
Good location hotel was dirty
Ej
7 years ago
8.0
Nice location however hotel was average and room had mold in bathroom which I asked to be cleaned and was never cleaned
Verified traveler
7 years ago
8.0
One of the nicest hotel in Casablanca near the beach
Farid
7 years ago
8.0
I would definetly stay at this hotel again. Excellent location, good service and very affordable rates.
Denise
7 years ago
10.0
good location and nice breakfast.
Khadija
7 years ago
2.0
The worst hotel ever I have to complain about everything all my stay
Bobo
7 years ago
2.0
The hotel staff was somewhat friendly though we have to say that their work was not very satisfying our expectations. The first impression was good. We were given a warm welcome and a porter's escort to our room. Then, first the towels were missing when we arrived in the room, so we requested to bring us, Then the balcony got a table but no chairs while other rooms seemed to got ones, so we requested ones then they brought us one, while we were two, so we had to call them again. Then we went to the swimming pool, they informed us that we can get towels from the life guards, while the swimming pool was closed already at that time. At the time of check in, we were given no information but the breakfast location and the opening hour. There was no facility information of any kinds in the room. We were not sure what other hotel services we were able to take our advantage of. The facility is dated, we understand it for this price, but the edges of the bathtub were very moldy. The water drains very slowly both the bathtub and the sink. We never requested other rooms, though we recommend to consider well for the price and the quality before booking this place.
Verified traveler
7 years ago
4.0
Online pics look great. Room was in poor condition. Very poor WiFi. Gym equipment is obsolete. Nice pool; good, firm mattress; friendly staff. Hotel needs a serious make-over.
seer
7 years ago
6.0
The rooms were very dared, there was a crazy stain on the bathroom mirror, to go to the n8ce pool is an extra 19 euro a day, this includes nothing. It cost that to swim in it, ive never encountered that before.
Verified traveler
7 years ago
8.0
Great hotel, the beach is right at the back of the hotel. Only negative point are, the air-con wasn’t great didn’t seem to work very well and they were all smoking rooms.
Dawn
7 years ago
8.0
Hotel is on the beach, room was great but the hotel does not provide non-smoking rooms. location is great, lots of night life and restaurants within 5 mins walk.
Larbi
7 years ago
2.0
Nothing good about this hotel Ac and half the light bulb not working I had to change the room two times the second time The room smell very bad cigarette and mildew The breakfast was ok I WOULD NOT RECOMMEND THIS HOTEL PERIOD
Catherine
7 years ago
10.0
Very Pleasant Hotel. Close to Maine strip. Staying with clients. Will definitely be back
Nadia
7 years ago
8.0
Excellent location. Very nice and clean pool. Nice staff. Good breakfast.
Hana
7 years ago
10.0
Great hotel, excellent customer service very friendly I enjoyed my stay sooooo much to the point that I wished to be there for life Excellent excellent excellent
Eric
7 years ago
8.0
A common experience in Morocco: a 4-star hotel with services a bit lower than that level. Biggest gripe is when I arrived the Wi-Fi was down. While they said it would be fixed "tomorrow," I could tell that was not going to happen and it didn't. I got a very good price online for my room so am happy overall. Pool was large enough for lap swimming, and corniche was nearby so great for jogging. Room was comfortable, with refrigerator. Bathtub drained too slowly. Breakfast buffet was pretty good for the price. Coffee could be better. Easy to take a taxi along coast to get to Casa Port rail station, avoiding downtown.
Hassna
7 years ago
4.0
It’s meant to be s 4* hotel but I am very disappointed. 1: Lift to my floor was not working for the whole duration. 2: very dirty, 3: bathroom shower is broken. 4: wC separated from bathroom which was inconvenient, 5: empty fridge, 6: no Sandles were provided.
Said
7 years ago
10.0
Nice right on the beach clean good service
kathy.Daniel.
7 years ago
6.0
The rooms were very clean and the staff was extremely helpful.
LJ
7 years ago
8.0
Only spent a couple days, but enjoyed the location and had a spa visit which was wonderful
Ibrahim
7 years ago
4.0
Old hotel need renovation
Nate
7 years ago
8.0
Great rooms with views of pool, private and away from noise great location, able to walk to Hassan Mosque simple straight walk down coast ! ( Stay on left side) walk to lighthouse! Close to restaurants and shops!! Cabs always outside, and nice security! Try cafe right next door, great quality and price! Already planned return trip before leaving!! Love maroc!
Verified traveler
7 years ago
8.0
Great location Good view, friendly staff. Easy checking Parking included I will recommend it to friends and family.
oscar
7 years ago
2.0
The worst experience ever 1-rude staff 2-very weak WiFi almost non existant 3- nasty smell 4-people smoke every where in the hotel 5-no one shows you the room or offers any help with bags. 6-nasty expensive breakfast. 7-dangerous area 8- broken mattress . Avoid at all costs - not worth it!
Verified traveler
7 years ago
4.0
needs update, repairs (my room had a cracked window and they knew about it) and cleaning. can see the bones of a once nicer place, but it is solidly a budget hotel now. fine for a night but not much more.
ta
7 years ago
2.0
Room very filthy, towels dirty, bathroom mold everywhere, bugs, Spa terrible, filthy, sheets very oily, I refused to do message & they want refund after I paid, the worse experience, don’t let the picture fool you.
Verified traveler
8 years ago
6.0
A nice hotel with helpful staff. It could use a sprucing up, but good location. There are an awful lot of stairs - just to get to reception from the front door there is a flight of steps. To get to my room there was a further flight down and another up (plus two or three stairs here and there).
Verified traveler
8 years ago
2.0
For 3 days I complained that the wifi in my room didn't work. The manager told me that technical said there wasn't a problem with it. After bringing him to my room two days ago to prove someone was telling lies and it wasn't me the wifi still isn't working. Reception do not help at all. They leave you standing there whilst they finish their personal conversation with each other. Hotel needs a face lift. Very very noisy and no black out blinds. If you don't get a pool view the view from your room is off a white washed Wall.
Aliyan
8 years ago
2.0
It's good as hotel is near Too beach but service is not that great.
Said
8 years ago
10.0
This hotels by the beach the service is exlllent all the staff at the t reception and security staff are nice helpful The breakfast buffet is excellent I would definitely recommend it
ABDUL
8 years ago
2.0
The hotel wasn't as described on expedia. The room was very dark withold and broken furniture and riped dirty curtains the bed sheets were dirty on arrival we had to ask to get them changed,wthe room wasnt cleaned and ready for our arrival there were cracks on the walls which allowed cockroach through them. We reported the issues to reception but no action was taken. Also the roon telephone was broke we had to reception toask for thing we need. The room cleanliness was bad we had for our bedding to get changed.
DARWIN
8 years ago
8.0
An excellent resort in the area... A few minor hiccups with our room. But overall the resort was beautiful.
Rod
8 years ago
2.0
I am shocked that this hotel even listed on Expedia. This hotel is so outdated and in desperate need for renovation. If you have an allergy from mold, watch out. This is a mold city. The rooms, the pool and anything you touch is moldy and smelly. Room service is just a couple of towels dragged around in a plastic bag. The staff is not allowed to give an extra towel - basically you get 2. The rooms are so noisy, the music is blasting from 10:30am until 11pm right outside the rooms. There is absolutely not one thing I can think of that is ok with this hotel.
Verified traveler
8 years ago
8.0
I stayed at tjis hotel 35 years ago. It was excellent at that time. Nkwadays, the hotel is quite old & needs lots of renovations & improvement. Although we checked in at 3 pm, the rooms were not ready yet and the towels didn't come to us until 5 pm. The breakfast was very limited and the restaurant was very warm as no air condition was available.
Mansoor
8 years ago
10.0
This is the second time we stay at this hotel. The reception staff are very friendly especially the hotel manager Mr. Hananni.
Mansoor
8 years ago
10.0
I travel to Casablanca frequently. This was the first time I stay in this hotel . The staff was very friendly especially Mr Hannani, hotel director and Mr Abdessamad at the reception. The room was very clean and the internet connection was very good. Room service is open 24 hours a day . The food is great and the price is reasonable. The swimming pool, the garden and the workout room were really nice. This will be my new home in Casablanca for all of my future visits.
Maureen
8 years ago
4.0
Sadly the only good thing about this hotel is it's pool area and breakfast provided you can find a clean and set table to sit at. The hotel is very dated and in desperate need of some major refurbishment. The breakfast is excellent but there are major issues most mornings trying to find a clean table to use and the staff always seem to be oblivious of the fact you are hunting around and eventually have to resort to clearing a table yourself. Other than that there is really no facilities for lunch or dinner and the bar offering is pizza or 3 types of sandwiches with chips (none of which are of a good standard and come at a high price). The location is good just at the beginning of the main ocean stretch which has a variety of restaurants/cafes but apart from the ones with fine dining offerings (again at a high price) there is nothing of real quality. The hotel itself does not have its own beach area although the potential is there so you can only use the public beach which is far from clean and has nowhere to sit apart from the sand. Overall a very disappointing experience and not recommended at all
omar
8 years ago
4.0
The room had no working television (remote doesn't work), loose table lamp, electric wires loose, exposed and dangerous. Toilet was blocked, shower was poor quality and the lighting was very dim in the room. We had to return the room key every day to the reception desk to get it to work. Staff were helpful but hotel was dreadful. Breakfast was extremely poor with very limited choice. Avoid this hotel.
relaxing
8 years ago
8.0
It was nice to go to relax but it isn't close to anything and pretty far from the airport. The wifi is horrible and that was so frustrating being someone that was visiting out of the country where when I'm in my room I want to unwind with the internet.
Verified traveler
8 years ago
10.0
Stayed there a total of four different times and the staff are wonderful
Verified traveler
8 years ago
4.0
Location was good was good but insect infestation was not
Sara
8 years ago
10.0
This hotel is beautiful and amazing. It's quiet which helps be more relaxing. The staff is really helpful and knowledgeable. I will be staying again.
Faz
8 years ago
8.0
Booked at the last minute, good value for money. Is undergoing some renovation ATM. Well located, close to amenities. Would happily stay again.
Verified traveler
8 years ago
8.0
Great location, beach front. Close to amenities, food, malls.
Verified traveler
8 years ago
4.0
Bathroom was a wreck and we tried two different rooms.. SPA massage wasn't good, new people and didn't know how to do a real massage. Staff was good, location is great, but was disappointed otherwise. Noise outside of room was above average too.
Gordon
8 years ago
4.0
During my stay I noticed damp walls and some sort of bug droppings reoccurring around the bath I cleaned everyday but every morning it reappeared my business partner also suffered bites on his body, it wasn't secure as at 3am I had two men keep knocking on my door and when I answered it they acted like they didn't know why they were there?? Very strange I wouldn't stay here again we checked out earlier than originally planned!
Katie
8 years ago
8.0
Great spot! I have stayed here many times for work related trips to Casablanca. I will be back
Verified traveler
8 years ago
8.0
Great location right on the corniche Needs a little bit of doing up but it is probably because it is off season
Verified traveler
8 years ago
6.0
Booked with Expedia and they did not specify whether the breakfast was included or not. Then had to deal with the manager, but she eventually too care if it.
Abdellah
8 years ago
8.0
Everything was good during my stay EXCEPT that the room needs a carpet , especially in winter time , the floor is so cold . So a carpet would make it the room perfect . Other than that everything was excellent.