Shangri-La Bangkok
Chain: Shangri-La Group
Description
Luxurious Amenities and Facilities
Shangri-La Bangkok offers a 10,000-sqf Fitness Centre, Chi The Spa, and a variety of dining options including an award-winning restaurant. Guests can enjoy daily aerobics classes, a spa pool, sauna, and shopping arcade.
Exquisite Room Features
Rooms at the Shangri-La boast Thai décor with silk and wood furnishings, along with modern amenities like flat-screen TVs, safety deposit boxes, and minibars. Choose between city or river views for a truly immersive experience.
Culinary Delights
Indulge in authentic Thai cuisine at Salathip Restaurant, savor world-class meats at 'Volti Tuscan Grill & Bar,' and treat yourself at The Chocolate Boutique. Enjoy live music and a luxurious dining atmosphere during your stay.
Experience luxury and comfort at Shangri-La Bangkok - book your stay now to create unforgettable memories.
Sentiment Analysis
Lovely staff
Great location
Comfortable rooms
Popular Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Garden
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Availability Side
Deluxe River View King
Featuring rich wooden paneling and carved motifs, this 36-sqm room comes with panoramic views of the Chao Phraya River, as well as a smart TV. An priv...
Deluxe Room Twin
Offering partial views of the Chao Phraya River, the 36-sqm room features Thai-inspired and contemporary décor. There are a flat-screen cable/satellit...
Deluxe Room King
Offering a city view and partial views of the Chao Phraya River., the room features Thai-inspired and contemporary décor. The room includes a flat-scr...
Horizon Club King
This room features a satellite flat-screen TV, a marble-floored bathroom with a separate glass-enclosed shower and premium toiletries. Please note tha...
Executive Suite
Executive Suite provides luxurious comfort with a separate sitting room. The marble-floored bathroom is equipped with separate rain shower and premium...
Deluxe Balcony King
Featuring contemporary décor and carved Thai-style motifs, this 42-sqm room comes a private balcony with panoramic views of the Chao Phraya River. An...
Krungthep River View King
Featuring a East-meets-West décor, rooms come with private balconies providing views of the famous Chao Phraya River and access to Krungthep Wing Pool...
Deluxe River View Twin
Featuring rich wooden paneling and carved motifs, this 36-sqm room comes with panoramic views of the Chao Phraya River, as well as a smart TV. An pri...
Deluxe Balcony Twin
Featuring contemporary décor and carved Thai-style motifs, this 42-sqm room comes a private balcony with panoramic views of the Chao Phraya River. An...
Krungthep River View Twin
Featuring a East-meets-West décor, rooms come with private balconies providing views of the famous Chao Phraya River, as well as a smart TV. An privat...
Executive River View Suite King
Located at the corner of each floor with breathtaking views of the Chao Phraya River, this spacious 72-sqm suite comes with a separate seating area an...
Premier King Room
Showcasing contemporary decor with Thai decorative motifs, colorful hand-crafted artwork and wooden furniture, this premier room features partial view...
Premier Twin Room
Showcasing contemporary decor with Thai decorative motifs, colorful hand-crafted artwork and wooden furniture, this premier room features partial view...
Guest Sentiment Categories
Cleanliness
Reviews indicate cleanliness was satisfactory but not exceptional.
Service
Staff were noted to be lovely and helpful across multiple reviews.
Location
The hotel is lauded for its great location near the BTS and Sathorn Pier.
Room Quality
Rooms are comfortable but some issues with linens reported.
Amenities
Good amenities, but limited breakfast facilities in some wings.
Value for Money
Standard quality for this hotel tier.
Food and Beverage
Limited food options, instant coffee in rooms was a disappointment.
Overall Experience
Overall enjoyment of stay, with charm and comfort highlighted.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
No policies available for this hotel.
Reviews (4936)
Vimal
3 weeks ago
10.0
Breakfast was good. Room was good. Proximity to all the malls good.
Cons: room price was quite high
Gil Shamgar
3 weeks ago
10.0
Itzhik
3 weeks ago
10.0
Tim
3 weeks ago
8.0
Rezal Zain
3 weeks ago
9.0
Bathroom bit jaded so as the bedroom. Location suits . Did not have breakfast.
Cons: Bathroom can be upgraded
KAZUHA
3 weeks ago
10.0
Doron
3 weeks ago
10.0
Thorsten
3 weeks ago
10.0
Thorsten
3 weeks ago
8.0
Hao
3 weeks ago
8.0
Leazel
3 weeks ago
10.0
Jennifer
3 weeks ago
5.0
Electricals were not compatible for international travellers The hallway carpets were smelly. The toilet was too far away on arrival
Cons: All of the above
Momar
3 weeks ago
8.0
Dario
3 weeks ago
10.0
Tutto fantastico. La posizione con la vista sul fiume, l'eleganza e pulizia della camera, la gentilezza del personale, la colazione straordinaria, la piscina con vista fiume. Ottima la zona. Hotel eccellente.
Sally
4 weeks ago
8.0
carolina
4 weeks ago
9.0
Ubicación, Instalaciones, vistas, desayuno. Todo Hermoso
Cons: Tienen que actualizar un poco las habitaciones, baño, y muy lejos el ala del desayuno y partes comunes. Es sugerencia. Igual es hermoso todo.
flavien
4 weeks ago
8.0
Chelsea
4 weeks ago
5.0
Anuradha
1 month ago
9.0
It was extremely comfortable with amazingly helpful staff !
Cons: Hmmm …. Can’t really think of anything
Marielle
1 month ago
9.0
Ronen
1 month ago
7.0
Katherine
1 month ago
10.0
Horst
1 month ago
10.0
Sehr freundlicher Service, gute Ausstattung, super Lage
Cons: Kommunikation auf Englisch funktioniert überwiegend gut.
jason
1 month ago
2.0
Cons: Service was poor
Gianluigi
1 month ago
9.0
Hotel in posizione top sul fiume Chao Praya. Camera con bellissima vista sul fiume.
Aditi
1 month ago
7.0
Location is good
Cons: Little too expensive good
Aviv
1 month ago
10.0
מלון נהדר, חדרים מרווחים, מיקום מצוין, אוכל מצוין
Cons: אין
Harry
1 month ago
10.0
Joana
1 month ago
10.0
soberbo pequeno-almoço, quarto e camas extremamente confortáveis. Os quartos poderiam ser um pouco modernizados mas têm o encanto de um hotel colonial. Vista sobre o rio, lindo! Adorámos. Funcionários e serviço fenomenal! sem dúvida que ficarei novamente.
Cons: gostei de tudo.
benoit
1 month ago
10.0
Ashraf
1 month ago
8.0
Vikki
1 month ago
10.0
Molly
1 month ago
10.0
Veda Srinivasan
1 month ago
10.0
Hege
1 month ago
9.0
나
1 month ago
9.0
Maria
1 month ago
6.0
Cons: Старый и очень пошарпаный отель…. А на завтраке все так печально,это учитывая,что мы жили на клубном этаже. А когда мы спустились на обычный завтрак,так было на столько грязно,что хотелось потом помыться…( К сожалению оч плохой опыт
Calum
1 month ago
10.0
The location was beautiful The staff were the best we’ve ever come across anywhere. The facilities were second to none
Cons: Absolutely nothing
Verena Natascha
1 month ago
8.0
Vivienne
1 month ago
5.0
The staff were very respectful, pleasant but English was not so good
Cons: Not equipped for the rain - no where to sit at the bar if it was raining
Eduardo
1 month ago
4.0
Dori
1 month ago
9.0
מלון ברמה גבוהה במיקום מעולה. יושב על הנהר וממש קרוב לרכבת העילית. יש שטלים לסירה לקניון IconSiam שנמצא ממש מעבר לנהר ממול למלון. המלון נקי, מסודר ומפנק מאוד.
Cons: דברים קטנים כמו למשל: קשה להבין איך התאורה עובדת בחדר. ואין נקודות חשמל ליד המיטה . בכניסה למלון יש גלאי רנטגן ואם באים עם תיק גב צריך לעבור שיקוף. המלצה למי שמחפש שקט - החדרים שפונים לעיר שקטים יותר מאלו עם הנוף לנהר.
Jo Anne
1 month ago
10.0
Jing
1 month ago
9.0
De locatie is echt top. Het hotel ligt naast Sathorn Pier, waar veel openbaarvervoerboten en toeristenboten stoppen. Hierdoor kunnen we, zelfs tijdens de spits, zonder in de grote files van Bangkok terecht te komen, per boot gemakkelijk plekken bereiken zoals ICONSIAM, Chinatown en zelfs Khao San Road. Daarnaast zijn er voldoende eetgelegenheden en winkels in de buurt voor een snelle hap of om wat boodschappen te doen. Het ontbijt is heerlijk en het personeel is erg vriendelijk. Het hotel voldoet volledig aan onze verwachtingen van de service die we van Shangri-La gewend zijn. Het hotel is niet gloednieuw, maar de faciliteiten zien er goed uit en zijn goed onderhouden.
Cons: niks.
Greta
1 month ago
10.0
quando arrivi dopo un viaggio intercontinentale, ed entri nella lobby di questo hotel, capisci che ne è valsa la pena. il personale è estremamente cordiale, le camere meravigliose, consiglio quella con la vista sul fiume, la sera è qualcosa di stupendo. la piscina sul fiume è davvero bellissima , e la colazione super abbondante , per ogni gusto.
Ibrahim
1 month ago
5.0
Helen
1 month ago
10.0
James
1 month ago
10.0
anne-lucie
1 month ago
9.0
Sabrina
1 month ago
9.0
Sehr freundliches Personal, richtig gute Lage. Der Ausblick aus dem Zimmer war ein Traum.
Cons: Zu wenig Steckdosen im Zimmer, teilweise nicht funktioniert und der Teppich. Das wussten wir aber davor.
Gérard
1 month ago
9.0
Hiran
1 month ago
9.0
The view from the room (river view room), the breakfast buffet, unusually large bed and comfy bed linen, the large bathroom, good shower.
Cons: Having to walk across approx 10 minutes to the main hotel wing for breakfast. Felt like we were in a different hotel (Krungthep wing) to the main wing of Shangri-La. All restaurants shut by 11pm and only room service available after 11pm.
Michael
1 month ago
10.0
Karen
1 month ago
10.0
We loved this elegant hotel for its great location on the beautiful River, its fantastic breakfasts and helpful, courteous staff whose service is as above and beyond!
Anamaria
1 month ago
10.0
Khalid
1 month ago
3.0
تعامل الموظفين
Cons: انا واجهة مشكلة في الحجز وهي ان بوكينق حاط في وصف الغرف انه يرجد شطاف في دورات المياه وركن قهوه في الغرف ، ولكن لمى زرت الفندق اكدو لي ان جميع الغرف مافيها هذي المواصفات وان الخطأ من بوكينق .
mencia
1 month ago
9.0
Buen servicio, ubicación, habitaciones amplias con vistas. Muy buen desayuno.
Cons: Si buscas un hotel moderno no te gustará
Lemore
1 month ago
3.0
Place and location are excellent
Cons: Room smells cigarette
Pandurangan
1 month ago
9.0
The location was average as it seems to be in an average road in city
Carol
1 month ago
6.0
Location Cleanliness
Cons: Furniture carpets badly need refreshing
bas
1 month ago
9.0
Resort gevoel in Bangkok
Cons: Snelheid personeel bij ontbijt. Hotelboot naar de overkant vaart niet meer na 18:00.
JONATHAN
1 month ago
10.0
Lisa
1 month ago
9.0
Atilla
1 month ago
9.0
Mélanie
1 month ago
7.0
L'emplacement est top
Cons: Le mobilier des chambres est vieillot par rapport à un hôtel de ce standing, le personnel n'est pas très accueillant par rapport à tous les autres hôtels que nous avons fait en Thailande. Au moment du check in on m'avait dit que le petit déjeuner était gratuit pour les moins de 12 ans et pourtant nous avons été facturés au moment du check out et la personne à la réception n'a rien voulu entendre.
Susan
1 month ago
9.0
Rooms were spacious and great shower, also pillows were great and we had balcony. Main pool area is amazing and staff look after the guest, drinks towels etc. Love the river view at night.
bas
1 month ago
9.0
Resort gevoel in Bangkok
Cons: Lage snelheid handelen personeel bij ontbijt. Te lang wachten op bijvullen en drank/koffie/thee.
IRIS
1 month ago
8.0
חזרנו פעם 3 כי זכרנו את המלון לטובה
Cons: ריח לא נעים בחדר ובקומה
Martine
1 month ago
8.0
L’emplacement , belle chambre avec belle vue sur le fleuve,dans la nouvelle aile et bon ptit dej
Cons: La nouvelle aile dans laquelle nous étions est trop loin du lobby et du petit déjeuner
Marco
1 month ago
8.0
Hotel molto bello, con camere eleganti, confortevoli e generalmente molto silenziose. Alcuni ambienti e dettagli delle stanze iniziano però a mostrare un po’ la loro età e meriterebbero un leggero ammodernamento. L’accoglienza è stata impeccabile, il personale sempre molto disponibile e cordiale. La colazione a buffet è varia e ben organizzata, mentre la posizione è molto comoda, soprattutto grazie al battello dell’hotel che permette di raggiungere facilmente IconSiam.
Cons: L’unico vero punto negativo, a mio avviso, riguarda le camere con vista fiume. Per quanto la vista sia sicuramente suggestiva, le finestre non sono sufficientemente insonorizzate e il rumore delle barche sul si sente davvero molto...molto forte. Il passaggio delle imbarcazioni è frequente e rumoroso e, soprattutto ai piani più bassi (5/6), può continuare fino alle 3–4 del mattino, rendendo difficile dormire. Anche ai piani più alti, intorno al 21° piano, il rumore è ancora percepibile, seppur decisamente più attenuato. Anche l’aria condizionata è piuttosto rumorosa e potrebbe essere migliorata sotto questo aspetto.Consiglierei però, soprattutto a chi ha il sonno leggero, di evitare le camere con vista fiume e di privilegiare quelle affacciate verso l’interno della struttura. Ma anche lì non garantisco, le finestre non sono insonorizzate
Brendan
1 month ago
9.0
Abdullah Saif
1 month ago
10.0
turki
1 month ago
10.0
Laurent
1 month ago
10.0
Darren
1 month ago
10.0
Vanessa
1 month ago
8.0
The hotel is beautiful. The lobby is gorgeous. The staff are very friendly. The view is great.
Cons: Some of the rooms smelt musty... we were moved and given fruit and chocolates and a handwritten apology for this which was very much appreciated.
Alzuabi
1 month ago
5.0
Arturo
1 month ago
10.0
Giulia
1 month ago
10.0
Posizione, piscina e servizi
Cons: Un poco datato l’arredo
A
1 month ago
9.0
Loved the location by the riverside. Riverview rooms had beautiful views of boats and cruise ships, especially at night. Very comfy beds, a shuttle boat service to get you across to IconSiam, efficient and helpful staff. Had a wonderful trip - we'd be happy to stay here again in the future 😊
Charles
1 month ago
10.0
Guillaume
1 month ago
10.0
The hotel is absolutely stunning. Everything is perfect. Thanks to all the employees.
Ines
1 month ago
8.0
Ahmad
1 month ago
9.0
Location and the overlooking to the river, breakfast was excellent
Cons: The rooms are a bit old and need some renovation.
Frederic
1 month ago
10.0
Emplacement et service
Micheal
1 month ago
9.0
Andrew
1 month ago
10.0
Miranda
1 month ago
7.0
De ligging.
Cons: De onpersoonlijkheid. Het is een enorm hotel en heeft daardoor niet de gezellige sfeer die ik leuk vind.
Fabio
1 month ago
10.0
MIWA
1 month ago
9.0
valentina
1 month ago
10.0
von Rhein
1 month ago
7.0
Flexibel beim Zimmer-Wechsel
Cons: Krungtep Wing ist völlig veraltet und wird auf booking.com ohne Kommentar zu dem shangriLa Wing angeboten. Selbst der Empfang findet dort wie durch einen dienstboteneingang statt. NICHT buchen!!!
Caroline
1 month ago
8.0
Hiromi
1 month ago
8.0
hiroki
1 month ago
9.0
立地が良かった
Cons: やや古い
Sidibe
1 month ago
8.0
La qualité des petits déjeuners
Ailsa
1 month ago
9.0
Location and facilities
Cons: I liked everything
Yvan
1 month ago
10.0
El hotel es simplemente espectacular un cinco estrellas en toda regla. Cuando llegas al hotel sientes que estás en uno de los hoteles más emblemáticos y espectaculares de Bangkok. Nos han dado una habitación con balcón y unas vistas espectaculares. Nos hemos alojado en la Shangri-La wing, donde estaban los restaurantes y la piscina principal. El Hall, la piscina con sus palmeras,el gimnasio, el restaurante Tailandés al lado de la piscina todo es precioso y hace de este hotel un paraíso en medio de la ciudad de Bangkok. El desayuno en la terraza que da al rio Chao Phraya es una experiencia inolvidable!! La amabilidad del personal es el toque de excelencia que tiene este hotel. Lo recomiendo a todo el mundo por estos motivos y por su excelente ubicación, con la parada del skytrain BTS y el embarcadero justo al lado.
Cons: Nada
Aravind
1 month ago
10.0
Fares.Alhajri
1 month ago
8.0
المكان جميل جدا على اطلاله النهر وهادىء والموظفين محترمين ويقدمون الخدمه بشكل افضل مرافق الفندق جميله ايضا ونظيفه والمطعم الايطالي المتواجد في الفندق الموظفين مرحبين ويقدمون الخدمه بطريقه جميله جدا والطعام لذيذ جدا
Cons: حمام الغرفه بدون شطاف اماكن الطعام خيارات بسيطه ومحدودة الغرفه بعيده عن الاستقبال الجهة الاخرى ويحتاج المشي للجزء الاخر للحصول على الخدمات
Guy
1 month ago
9.0
Adrian
1 month ago
10.0
Bourbonneux
1 month ago
9.0
Jacqueline
1 month ago
10.0
Super schönes Hotel der gehobenen Kategorie mit sehr sehr nettem hilfsbereitem Personal, absolut empfehlenswert
Ade
1 month ago
9.0
Rebecca
2 months ago
10.0
Everyone friendly
Cons: Great location
Dale
2 months ago
10.0
Fatima
2 months ago
10.0
Do hotel, dos serviços, da vista do quarto e do restaurante italiano.
Cons: da distância entre o quarto, na outra ala, e o pequeno almoço.
Godert
2 months ago
9.0
Fijn hotel op perfecte locatie
Deb
2 months ago
10.0
Alexandra
2 months ago
10.0
Sanjeev
2 months ago
10.0
Elizabeth
2 months ago
10.0
Room was fantastic with a great view, breakfast was exceptional with so much choice, the bar and communal seating areas were lovely and we enjoyed the pool
Cons: nothing!
SSU YA
2 months ago
8.0
Mari
2 months ago
10.0
Olimme kolmessa eri hotellissa Bangkokissa ja Shangri-La oli ehdoton ykkönen: loistava sijainti ilmajuna-aseman ja laiturin vieressä, upeat ulkoalueet ja altaat, paras aamupala ikinä, tyylikkäät sisätilat ja rauhallinen, kohtelias ilmapiiri. Meillä oli parvekkeellinen huone, mikä loi mahdollisuuden myös mukavaan huoneessa oleiluun iltaisin. Tulemme ehdottomasti uudestaan, oli hintansa arvoinen valinta. Odotamme jo seuraavaa kertaa - kiitos!
Camille
2 months ago
9.0
Olivier
2 months ago
10.0
Arnon
2 months ago
9.0
Deborah
2 months ago
8.0
Lorenzo
2 months ago
4.0
Il fascino di una struttura ormai datata, ma che. Ha ancora da dire la sua
Cons: Scortesia all’arrivo, tentativo (in parte purtroppo riuscito) di non assegnarci la stanza richiesta e già prepagata. Davvero ingiustificato. Proposto upgrade di stanza che in realtà era un downgrade in un residence adiacente o in una camera con balcone… volevamo quello per cui avevamo prenotato e non ci è stato dato: king size con vista fiume dal letto, e invece due letti queen size senza vista dal letto. Davvero pessimi.
Stanzione
2 months ago
8.0
Staff molto gentile
Cons: Odore camera non benissimo cosi' come la pulizia
Hesham
2 months ago
10.0
Location , very quiet area , near the river, amazing view of river especially at night
Cons: Nothing
TALAL
2 months ago
8.0
موقع الفندق
Cons: فندق قديم جدا جدا
Xiaoqian
2 months ago
10.0
Le personnel est top ! Ils sont toujours à l’écoute des besoins de leurs clients!
Cons: Rien
Mark
2 months ago
8.0
Xiaoqian
2 months ago
10.0
Arturo
2 months ago
10.0
La posizione ed i servizi
SR161986
2 months ago
10.0
If you’ve stayed at other Shangri La hotels, you know what to expect: proper 5 star amenities, excellent service, and a great pool area. Beautifully located by the river, with shuttle boat to the Icon Siam directly from the hotel. Easy access to the BTS train. We opted for a river view room - and we would 100% do the same again. The views were amazing. The property is huge, so I would recommend trying to get a room in the main building of your want easy access to restaurants and pool. However, if easy access to BTS is preferable you could stay at the Krungthep wing - just note that this wing is far away from the main reception and restaurants. If there is anything we were missing, it would be turndown service - which should be mandatory for 5 star hotels. However, we will definitely return for our next trip to Bangkok.
Compass21832839532
2 months ago
6.0
Bro I’m telling you the air conditioner in room 1333 is broken and we switched rooms, they said the room switch will be done by morning but it was afternoon and it still wasn’t done then after the room switch they forgot the second bed and it was after i was done swimming when they finally delivered the bed. This hotel was supposed to get one star but since the food was delicious and i get to swim i gave it three stars.
Audrey
2 months ago
8.0
Le service exceptionnel et leur gentillesse
Cons: L’endroit : en face d’un immeuble abandonné
Khaldoun
2 months ago
10.0
Centrally located.
Cons: Everything was nice
Jonathon
2 months ago
10.0
The stay was lovely. I had my birthday at the Shangri-la Bangkok and when we returned to our room after a day by the pool the management and staff had sent a delicious chocolate cake and card for my birthday. This was so thoughtful. The staff are all very kind and attentive. The breakfast choice is amazing. I highly recommend Shangri-la Bangkok. If I had anything negative it would only be a suggestion- one of the pool areas could be child free. Thank you for a memorable stay.
Cons: We were staying in the separate wing called Krungthep wing. I found this was a little bit away from the main area of the hotel. But it did help with our step count each day and we found a great food hall just around the corner.
Maja
2 months ago
9.0
Beliggenheden er perfekt. Tæt på BTS og transport på floden. Også nemt at komme rundt med taxi. Smukt hotel, rigtig fin indretning, god mad, lækkert poolområde, flere restauranter osv. Morgenmaden er god.
Cons: Der var ikke noget vi ikke kunne lide. Alt var godt. Der er to pools. Der er gjort mere ud af omgivelserne ved den ene. Men begge er gode og ligger lige ud til floden.
Md Imtiaz
2 months ago
10.0
Everything was perfect
Lorena
2 months ago
10.0
Todo, ubicación, calidad, servicio, comida….
Cons: Nada
Danny
2 months ago
10.0
de MONTS
2 months ago
10.0
Emplacement parfait. Très grande chambre agréable et très bien insonorisée. Beaucoup de monde mais si vous logez dans la seconde aile c est très très calme. Les restaurants sont très bons
Cons: Rien
Eva Dr. med.
2 months ago
9.0
Super Lage direkt am sathorn Pier und BTS Sehr freundliche Mitarbeiter Tolle Pools Reichhaltiges frûhstück (Local und international) Toller fitnessbereicj
Cons: Etwas in die Jahre gekommen (unser Zimmer im krungthep flügel)
Manfred
2 months ago
9.0
Roving33417819348
2 months ago
10.0
The hotel enjoys a perfect location. From the balcony, you can take in a stunning panoramic view of the water, the skyline, and the city lights. Furthermore, the complimentary shuttle boat carries you directly to the shopping malls and back—a truly wonderful touch and a real highlight. The pool, service, and every other detail are equally excellent. I would return in a heartbeat. It is also one of the few hotels left in Bangkok that still offers balconies where smoking is permitted. Thank you so much for everything; we look forward to coming back
Krister
2 months ago
10.0
Everything!!!
Cons: Nothing!!
2 months ago
8.0
Staff
Cons: Price is above the average for this type of rooms
Michel
2 months ago
10.0
John
2 months ago
4.0
Brilliant location, great pool and standard of service consistently excellent. Luxury transfers to and from airport in Mercedes V class an excellent start and end to our stay. Horizon Club also excellent.
Cons: Nothing.
Fisher
2 months ago
10.0
Friendly attentive staff. Great views with a variety of restaurants and bars to choose from. Facilities were lovely with 2 great pool, fitness suite and spa. Beautiful reception decor- felt like a real treat!
Florence
2 months ago
10.0
L’hôtel est très grand mais le personnel est si professionnel que l’on ne s’en rend vite plus compte… Je recommande vraiment les chambres avec vue sur le fleuve. Ça fait vraiment une grosse différence je pense. La vue est magnifique
awahab
2 months ago
10.0
الغرفة ذات البلكونة كانت اختيار ممتاز
Cons: لا يوجد
Yvan
2 months ago
10.0
awahab
2 months ago
10.0
نوع الغرفة مع بلكونه كانت شي جميل جدا
Cons: لايوجد
Wouter Willem
2 months ago
8.0
Karin
2 months ago
10.0
flint15
2 months ago
10.0
I stayed here in early February 2026 and again in March 2026, a pit stop on my way to and from Nha Trang, Vietnam. I really can’t add much to the reviews I read. But I’ll try. I stayed in both wings, the newer Shangri La wing and the older, atmospheric Krungthep wing, which I preferred. The two wings are separated by a long corridor, about a five minute walk for me. It’s a really nice walk with nooks and crannys and interesting side rooms. You know you’re not in Kansas anymore. I was told they will call a golf cart for you if you wish but I always enjoyed the walk. If you want the hotel breakfast, it’s in the Shangri La wing so you’ll have a decent morning walk to get there if you’re not staying in that wing. The Krungthep wing is the antithesis of the modern cookie cutter hotel, with a stunning Thai themed lobby. It’s really big with many nice, deep chairs and sofas so you can read, relax, write a journal and ponder Zeno’s paradox in quiet comfort. Some chairs have a view of the river. I never saw more than a few people at most there and sometimes it was just my favorite person. It’s a very special place. (I should denigrate it a bit as I don’t want to ruin it with a lot of people but I cannot) The newer Shangri La wing is spit and polish modern and is really nice as well. The big lobby also overlooks the river and, unlike the Krungthep lobby, has a bar with drinks served and is much more active but not crowded. You’ll not have it to yourself. It’s really nice but is modern themed as opposed to the Krungthep lobby. All personnel I encountered couldn’t have been more polite, professional looking and acting, readily engaging in conversation and offering assistance, especially those ladies I’d see walking around, greeters maybe, who were so nice, and pulchritudinous as well. I don’t want to mention names as I’ll leave someone out and cause offense. They also have really neat nicknames so guests don’t murder their Thai names in pronunciation. Next time, I should offer to help them with additional nicknames as I’m really good at it. An example of the service was the bellhop in the Krungthep wing. In polite conversation, I asked where I could buy some newspapers to bring back to the good old USA for friends. He advised me to check the local mall but I was unsuccessful there. When I told him of my lack of success, he called someone in the Shangri La wing to bring three newspapers over, which they drove over to us immediately. Gratis. (my favorite price) My goodness! So you’ve got two super-nice but distinct buildings to choose from, a fantastic location on the river near local transit and ferry hubs, and absolutely outstanding personnel who regularly show their teeth (in a friendly manner) and will readily help to make your stay better. I think that covers it. As Arnold says, “I’ll be back!”
Richard
2 months ago
9.0
BIBEK
2 months ago
10.0
Nader
2 months ago
8.0
Cons: المكان
danhuz
2 months ago
8.0
Pros: • great service from the concierge, Paolo. • huge variety for the breakfast buffet. • stunning views over the river and city • the Horizon boat tour is worth a punt even though it’s a bit pricey. Cons: • it felt as though we were hunting around for plug sockets in the room • service at breakfast was a bit hit and miss for this price range. Conclusion Minor issues but we would go again.
margarethT3941NW
2 months ago
8.0
My sister and I had the pleasure of having a treatment at Chi Spa and wanted to thank Tua and Dao for looking after us so well. We both thought it was the best we have ever experienced. They were amazing! We will be back. The entire staff we very helpful. Great hotel.
Chris
2 months ago
6.0
Ibrahim
2 months ago
10.0
Excellent location, beautiful view over the river and amazing service
Cons: Nothing
KAREN
2 months ago
10.0
We loved the balcony room . Great views up & down the river. Good size room.
Cons: Nothing!
Nita
2 months ago
9.0
Shreya
2 months ago
10.0
Excellent property. Well maintained. Food was delicious. They even kept a bday cake and did decoration on our bed to celebrate our special occasion. Highly recommend.
Sandra
2 months ago
10.0
Location, great staff, good food restaurant options, close to the river boats if you need river transport; shopping very close, amenities all very handy.
Michal
2 months ago
7.0
נוף לנהר ספא יקר ומושלם
Alex
2 months ago
8.0
Ali
2 months ago
5.0
Very polite personal
Cons: Overvalued! The rooms were not the same which is in website, dirty floors ! Specially the old part !
Alisa
2 months ago
10.0
Wim
2 months ago
10.0
prachtige ligging . river view magnifiek . elegant hotel
Maha
2 months ago
10.0
كل شي
Cons: لا شيئ
Giovanni
2 months ago
10.0
davidkB6948OE
2 months ago
10.0
Right on the river and close to all the attractions. The hotel is an amazing experience, made special by the staff. without them it would be nice, with them, awesome. Everyone is friendly, the hotel is spacious and clean, rooms are excellent, although mine had a wiff of mould at the entrance, probably a bathroom flood. Food was amazing, the bar was in a great location and the pool was fantastic. The staff made the meetings i had go like clockwork. Well organised, nothing was too much trouble. Even had the AV team running to fix a minor issue. The hotel organised excursions were perfect and not too expensive. All in all i cannot recommend this enough
ms0316
2 months ago
10.0
Our stay at Shangri-La Bangkok was nothing short of exceptional. From the moment we arrived, we were welcomed by warm, attentive staff whose genuine hospitality made us feel at home. Our room was spacious, beautifully appointed, and offered stunning views of the Chao Phraya River and the Bangkok skyline. The breakfast buffet deserves a special mention. The variety was incredible, with an extensive selection catering to every taste. Pro tip: arrive early to avoid the queues, especially during peak hours. The hotel's location is another major advantage. It's just a short walk from the BTS Skytrain station, making it easy to explore the city, and it's conveniently close to Bangkok's major shopping malls. We also loved the complimentary shuttle boat service to ICONSIAM, which is both convenient and a scenic way to travel—definitely take advantage of it. If you have time, don't miss the spa. It's the perfect place to relax after a day of sightseeing and offers a truly rejuvenating experience. Shangri-La Bangkok combines luxury, comfort, outstanding service, and a fantastic location. We wouldn't hesitate to stay here again and highly recommend it to anyone visiting Bangkok.
delagioventu
2 months ago
10.0
The best hotel we have ever been to, possibly, top service, room, fantastic pools, splendid position, this hotel is incredible.
drlocbi
2 months ago
10.0
If there is heaven in earth this hotel could just be it - the staff, the food, the ambience, the rooms, the proximity to the river and the bts make this an experience every human should have at least once in a lifetime.
wouter
2 months ago
10.0
wouter
2 months ago
10.0
Attila
2 months ago
9.0
Nagyszeru lokacio, rendkivul kedves szemelyzet. A pool koruli szemelyzet kiemelkedo, a gyerekekkel foglalkoztak, barmilyen kerest teljesitettek, azonnal, segitokeszen.
George
2 months ago
10.0
Everything
Cons: Nil
Tali
2 months ago
10.0
זו הפעם השלישית שאנחנו חוזרים למלון הזה, מלון מפנק, מיטות סופר נוחות ומיקום מעולה. הנוף לנהר מהמם ביופיו!! זו הבחירה שלנו בבנגקוק
Daniel
2 months ago
10.0
Thor-Arne
2 months ago
7.0
ABDULAZIZ
2 months ago
1.0
Location
Cons: Staff and facility
Amanda
2 months ago
9.0
The location is amazing, we had a river view room over looking the river. i could sit on the balcony and watch the action on the river for hours. The room was large, clean and very comfortable. breakfast was amazing, everything you could possibly want was on offer.
Cons: leaving
Shanaz
2 months ago
10.0
The opulence the view and amazing staff
Cons: Couldn’t fault it
RALPH
2 months ago
9.0
luqman
2 months ago
10.0
Peter
2 months ago
9.0
AnandIshwarlal
2 months ago
10.0
Amazing location, clean property, nice breakfast
moureen
2 months ago
9.0
Love shangrila
Cons: A few details here and there but i adressed with the hotel
Amelia
2 months ago
10.0
Perfect place to stay. Great position on the river. Food was delicious.
Nany
2 months ago
9.0
Very helpful and friendly staff. Helping us with early check in. Immaculately clean. The hotel interior is beautifully designed. Location is excellent; 2 minutes walk from the central pier and BTS.
Miljana
2 months ago
8.0
Excellent breakfast, a beautiful pool, and a beautiful hotel overall!
Cons: Staff, even at reception, don’t speak great English, and we didn’t experience much proactiveness. The one real missed opportunity was that at check-in, staff didn’t mention the kids’ activities, even after seeing we had two small children. We only found out about the program too late — it would have been much appreciated, especially since the kids were jet-lagged. So if you’re traveling with kids, make sure to ask about the weekly activity schedule!
Yumi
2 months ago
10.0
チャオプラヤ川を望むバルコニーが良かった。ロケーションも非常に良くてBTSの駅から徒歩1分、サターン船着場から徒歩2分。ICON SIAMまで船で5分。 ホテルの目の前に両替所もあり、すぐそばにスーパーマーケットとセブンイレブンもあって良かった。
Cons: 日本人としては、ウォシュレットがあれば尚更良い。
vilson
2 months ago
9.0
O ambiente era ótimo, tudo novo e majestoso, comida muito boa
Cons: ambiente grande demais, fiquei em um terceiro predio, o deslocamento ate o Lobi dava uns 150 metros, quase se perdia lá dentro
بوفارس
2 months ago
10.0
HERVELTER
2 months ago
10.0
Everything.
Cons: Nothing.
Erin
2 months ago
9.0
Valerio
2 months ago
8.0
Jan
2 months ago
10.0
Unglaublich schönes Hotel, wunderbarer Service in allen Bereichen, wahnsinnig gute Lage und Aussicht über die Stadt.
Matt
2 months ago
8.0
Great location, lovely staff
Cons: The rooms are a bit tired
Mero89
2 months ago
9.0
> I recommend choosing a room with a direct view of the river. The view, especially at night, is absolutely beautiful, peaceful, and very relaxing
Cons: > I found the Krungthep Wing rooms to be quite dated and very quiet, so I upgraded to a room in the Shangri-La Wing. The rooms there are much more modern, nicer, and conveniently located near the main lobby. . As for the breakfast buffet, it wasn't the best. For guests looking for halal food like us, the options are very limited. They should offer a wider selection of halal, Middle Eastern, and Arabic dishes.
Patrik
2 months ago
9.0
Toista kertaa jo täällä asiakkaana. Loistava ja avulias henkiläkunta. Hyvä uima-allasalue, josta löytyy aurinkotuoleja. Laadukas siivous 2 kertaa päivässä. Saimme toivomuksemme mukaisesti huoneen korkealta hyvillä näkymillä. Miellyttävä tuoksu aulassa.
Cons: Huoneen valokatkaisimien kanssa oli ongelma, joka korjattiin kuitenkin samana iltana.
Konrad
2 months ago
10.0
Room, breakfast, ferry proximity, view from the room
Widanapathirana
2 months ago
10.0
ali
2 months ago
10.0
الموقع ممتاز ، ومنظر النهر من الغرفه وقت الغروب كأنه لوحه بانورامية وتعامل موظفي الفندق كان في غاية االذوق
Tersia
2 months ago
7.0
Teodoro
2 months ago
10.0
Nyet Phin
2 months ago
9.0
Murielle
2 months ago
7.0
le lobby est beau et grand
Cons: on était dans l'aile Krungthep, la chambre est spacieuse mais les équipements sont tres vieux, il n'y a pas de pommeau de douche dans la baignoire , autre point négatif il n'y a pas de porte devant les WC pas de machine à café
Hesper
2 months ago
10.0
Attentive and kind staff . Very helpful for first time visitor. Great location by the river and train station.
Cons: Nothing
Tamara
2 months ago
10.0
McF352
2 months ago
8.0
This is one of the grand old riverfront hotels. It is almost like a heritage relic the fitout is so old! The location is convenient to the ferry and skyrail. The building itself is enormous- we were in the south wing which is about 400m walk from reception along endless corridors. The check in was very drawn out and procedural and impersonal. It’s an ok place to stay but I didn’t love it.
Naomi
2 months ago
10.0
Ali
2 months ago
4.0
sharongZ25DX
2 months ago
10.0
Breakfast buffet was amazing right across from icon Siam which is a beautiful mall with so much culture highly recommend
Aishath Saaniha
2 months ago
10.0
Our stay at the hotel was a wonderful experience with many memorable highlights. The hotel arranged a very comfortable limousine service from Khao Yai to the property. The driver was extremely friendly and welcoming, even asking if we would like to play music during the journey and offering complimentary water. However, the WiFi in the vehicle was unfortunately not working. Our check-in process was very smooth, especially as we had prepaid for our stay. The hotel’s interior design was impressive — modern while still beautifully reflecting Thai culture. The mini bridge in the lobby was a unique and memorable feature that added to the charm of the property. The room itself was very spacious and gave us a wonderful royal feeling throughout our stay. The large balcony with its breathtaking Chao Phraya River view was one of the highlights, especially after sunset when the scenery became even more beautiful. The only drawback was the lack of a Muslim shower near the toilet area, which would have made the room more comfortable for Muslim guests. The housekeeping service was excellent, and we truly appreciated the laundry service, which was fast, well-organized, and maintained a high standard of hygiene. The room reservations team was also incredibly helpful and went above and beyond to make our stay as smooth and comfortable as possible, especially with arranging our limousine services and dinner cruise experience. One of the biggest highlights of our stay was the Shangri-La Horizon Dinner Cruise. From start to finish, the staff were kind, friendly, and attentive. The food was delicious and very filling, especially the desserts. As Muslim guests, we also appreciated the thoughtful arrangement of non-alcoholic welcome drinks, which was a lovely gesture. The cruise itself was smooth, and the views along the Chao Phraya River were spectacular.
Daniel
2 months ago
9.0
Luke
2 months ago
7.0
Hajer
2 months ago
10.0
Organised, clean, and great location
Cons: The bed could of been softer
Natascha
2 months ago
8.0
Martin
2 months ago
9.0
Rose
2 months ago
10.0
Michelle
3 months ago
7.0
The location was great and we enjoyed the easy and free boat to Iconsiam. The hotel staff were exceptional and the concierge was fantastic in providing great recommendations for us.
Cons: It is a bit dated. Some things in the room were not working e.g mini bar fridge was not cooling properly, bathroom sink leaked, carpet was in need of repair. The hotel needs a good refurbishment.
Tanisha Lain
3 months ago
10.0
Loveeeed yhe view from the river side at night it looked like in the pictures shown! the property offered alot of facilities unfortunately i only stayed 1 night and did not have the time to expolre them:(
Cons: -
RANIT RENANA
3 months ago
9.0
מאוד אוהבים את המלון - קלאב קומה 24 מפנק , בריכה ואוכל טוב בריכה וארוחת הבוקר
Cons: החדרים צריכים שיפוץ לא חדשים ומיושנים
Michal
3 months ago
9.0
מקסים נקי מפנק
Cons: החדרים עם המרפסת שפונים לנהר , נמצאים בבניין צמוד, אך לוקח כ8 דקות הליכה להגיע לחדר
Kseniia
3 months ago
10.0
Очень отзывчивый персонал, подготовили охлажденное игристое прямо к чек Ину в номер, вид с балкона потрясающий на реку!
Cons: Долгий переход из одного крыла в другое на завтрак, как будто хочется решения этой проблемы по-другому.
Paul
3 months ago
8.0
Mehmet
3 months ago
9.0
Ilia
3 months ago
9.0
Sean
3 months ago
10.0
Amazing river views, we were on the 10th floor. Friendly staff. Comfortable room, and the complimentary mini fridge items were a pleasant surprise.
山室
3 months ago
7.0
リバーサイド.プール、ロビー、100%バケーション用ホテルでした。
Cons: やはり古さは否めず。 スタッフの質もシェラトン程ではなかった。
Eric
3 months ago
10.0
Super merci beaucoup 👌
yair
3 months ago
10.0
Binoj
3 months ago
10.0
Excellent location, perfectly located within walking distance to the BTS / Pier, amazing facilities, wonderful staff. Totally loved the stay.
Cons: None that we can think of. Everything was just superb!
Jaap
3 months ago
10.0
Ontbijbuffet
Ran
3 months ago
10.0
SIMON
3 months ago
10.0
Prompt, professional and caring service from the minute we arrived at Reception, with no reservation
Carlie
3 months ago
10.0
Pharmacistravel
3 months ago
10.0
I recently spent a wonderful staycation at Shangri-La Bangkok, and it exceeded all my expectations. From the moment I arrived, I was welcomed with genuine Thai hospitality that made me feel instantly relaxed and cared for. I stayed in a Horizon Club River View Room, and waking up to the panoramic views of the Chao Phraya River was simply amazing. The room was spacious, comfortable, and beautifully maintained. One of my favorite parts of the stay was the access to the Horizon Club Lounge. I loved spending the afternoon there with a cup of coffee while enjoying the city views, and the evening cocktails and canapés were a fantastic bonus. The hotel’s riverside swimming pool is absolutely beautiful and feels like a peaceful oasis in the middle of Bangkok. It was the perfect place to unwind and escape the busy city atmosphere. Breakfast at NEXT2 Café was another highlight. There was an impressive variety of food, from local Thai dishes to international favorites, and the riverside setting made the experience even more enjoyable. The service throughout the hotel was consistently warm, friendly, and attentive. During my stay, I also experienced the Volti Italian Sunday Table at Volti Tuscan Grill & Bar, and I highly recommend it. The brunch offered a great selection of antipasti, fresh seafood, pizza, delicious main courses, and desserts. The riverside atmosphere was lovely, and being able to enjoy the hotel’s pool afterward made the day feel even more special. What impressed me most was how Shangri-La Bangkok combines luxury, comfort, and authentic hospitality so effortlessly. It is the kind of place where you can truly slow down, relax, and enjoy every moment. I would definitely return and highly recommend Shangri-La Bangkok to anyone looking for a memorable riverside stay in Bangkok, whether for a staycation, a romantic getaway, or a special celebration.
Mike
3 months ago
10.0
Rooms were great, pool area very nice, location good, and breakfast tasty!
Cons: All was good, nothing bad
Ian
3 months ago
10.0
Great location with easy access through the hotel and grounds to the BTS and Sathorn pier, good sized room, friendly and helpful staff. Good variety of food at breakfast and the on site Thai restaurant was very good.
Cons: Nothing. Very happy with all aspects of the hotel.
Rafaela
3 months ago
10.0
Het hotel ligt op een fantastische locatie om Bangkok te ontdekken. Dichtbij de BTS en dichtbij de boten. Het hotel is luxe, overal is over nagedacht. Het ontbijt is zeer uitgebreid. Ons uitzicht op de rivier vanaf de 15e verdieping was geweldig. Bij vroeg vertrek uit het hotel is er een breakfastbox klaar gemaakt, dit was top!
Cons: Niks
Yumiko
3 months ago
7.0
電車も船も駅が近いので便利です。 スーパー(ロビンソン)やその周りに食べ物屋さんも多い。
Cons: スタッフが毎年質が落ちている気がする。 約束も守ってくれなかったり、前の日言ったことと違ったり。 今回他のホテルも幾つか泊まりましたが、他はきちんとしていました。 シャングリラだけいい加減なスタッフが何人かいました。
Shanti
3 months ago
9.0
AMRIT PAL
3 months ago
9.0
Fabienne
3 months ago
9.0
Sharma
3 months ago
10.0
Alan
3 months ago
10.0
Everything was amazing. The service, the facilities and the cleanliness
Cons: Only disappointed was the selection of tv channels but can live with that given we were on holiday.
Mark
3 months ago
10.0
Great restaurants, friendly staff, good location. The room was spacious with a very comfortable bed. The hotel has two pools , with both a pool bar and internal bar overlooking the river.
ANISSAH
3 months ago
9.0
Emplacement et vue exceptionnelle sur l’iconsiam!
Cons: Le prix mériterait d’être revu légèrement à la baisse
Judy
3 months ago
9.0
Everything
Cons: Nothing
Vari
3 months ago
10.0
The location was excellent and the view from our room magnificent. Staff were excellent and friendly
melissakQ4026OQ
3 months ago
10.0
We really enjoyed our stay at the Shangri-La Bangkok. The property is beautiful, impeccably maintained, and the location on the Chao Phraya River is fantastic. From the moment you arrive, everything feels thoughtfully designed to create a luxury experience—from the gorgeous lobby to the beautifully tailored staff uniforms. Even the smallest details feel intentional. We stayed in the Krungthep Wing, and if your budget allows, I’d definitely recommend it. It was incredibly quiet and gave us access to a much more secluded pool with comfortable sunbeds overlooking the river. It was the perfect place to relax after spending the day exploring Bangkok. The service was exceptional. From the moment we arrived, everything felt effortless. We were welcomed with a refreshing sweet tea, accommodated with an early check-in without even asking, and our luggage somehow made it to our rooms before we even thought about it. Check-in was completely seamless. You also get the sense that they take both hospitality and their reputation very seriously. The only issue we had during our stay was a slow-draining sink. We mentioned it once, it was repaired while we were out, and when we returned there was a formal note in an envelope on Shangri-La letterhead letting us know it had been fixed and apologizing for the inconvenience. It was a small issue, but the way they handled it said a lot about the hotel. The breakfast buffet was excellent with just about anything you could want. One of my favorite little touches was that they featured a different fresh juice every morning, which made breakfast feel a little different each day. The location couldn’t have worked better for us. The hotel is right next to the Central Pier, and they also offer a complimentary shuttle boat across the river to ICONSIAM. Whether you choose to travel by river or by road, getting around is easy. We ended up using Grab quite a bit, and because the Shangri-La is such a well-known hotel, drivers always knew exactly where to find us. One thing I also appreciated was the security. Every time you entered the hotel your bags went through an X-ray scanner. It never felt inconvenient or over the top—just reassuring. We’d absolutely stay here again. After spending several days there, it’s easy to understand why the Shangri-La has the reputation it does. It’s a beautiful hotel, but what really stood out to us was how consistently well it was run.
Hollier-Larousse
3 months ago
9.0
Yumiko
3 months ago
8.0
YARON
3 months ago
8.0
The Shangri-La makes every effort to be regal. So there is a lot of staff to welcome and carry on your luggage at the door, the uniform is impressive, the smiles wide. Reception is personal, professional and quite swift. Our room, at the remote Krungthep wing was spacious and had a great view of the river. We were also quite lonely at this wing as it was mainly empty and whisper quite. There was nothing "personal" about our stay at the Krungtherp, no premium perks or special benefits as one may expect. Location on the river is good. Concierge services exemplary, Breakfast is exceptional and the public spaces are cozy, spacious, well decorated and inviting. The pool is nice too.
Cons: Attention to details that make a good hotel great was lacking, and every day of our stay was plagued with different faults. These were attended to, some at a leisurely pace, but the hotel apologized and compensated so no further complaints here. It takes a lot of walking through long corridors to get to the main building from the Krungthep wing so consider that when going to breakfast or the pool or basically anything else. There is a shuttle though for those who prefer not to walk.
Axelle
3 months ago
10.0
La localisation magique au bord de l’eau, le calme et la proximité de commerces, restaurants et magasins, le raffinement de la decoration, le très bon petit déjeuner au bord de l’eau
Cons: Prix légèrement élevés
Michael
3 months ago
10.0
River cruise
Michel
3 months ago
8.0
Kamer
Cons: De kapper bij afrekenen werd in Thai gezegd Bath 600 en ik werd Bath 1000 berekend voor alleen hoofd scheren verder niks 😢 De ontbijt zaal in Krungthep toren is nog steeds dicht dus nog steeds een hel eind lopen 😢😢😢
Tommy
3 months ago
10.0
Fantastisk opphold! Personalet fikk oss til å føle oss som konger og dronninger.
Cons: Ingenting
Heng
3 months ago
10.0
The room we had, was on a high floor, facing the Chao Praya river and the view was stunning, especially at night. The hotel had a hotel boat that could ferry the guests across the river to the Icon mall and back, which was very convenient. The breakfast spread was amazing, and we enjoyed the variety of food, juices and even an ice cream bar ... it was literally our brunch for each day of our stay. Service during breakfast was always excellent, warm and friendly, and the restaurant staff were immaculately groomed and professional, anticipating our every need. Overall, our stay at Shangrila BKK was truly enjoyable and comfortable, as we were able to experience the warm hospitality and service from the time we arrived and greeted at the entrance to the front desk reception staff who welcomed us with her gracious smile and a lovely welcome drink. She listened to our request and situation, and was gracious to extend an early checkin after we arrived from a very long flight. Each time we waited for our Grab taxi to arrive, the lobby staff would approach us to offer assistance and a seat in the lobby while they look out for the taxi to arrive for us. The concierge also provided great support and assistance when we had problems with our luggage and did an excellent job to follow-up with the repair technician for a speedy repair in time for our flight home. Huge thanks and compliments to the hotel and its amazing team! Well done and keep up the excellent service and hospitality!
Cons: All good , nothing we didn't like :)
Mathias
3 months ago
7.0
Marcel
3 months ago
9.0
Locatie Personeel Prima zwembad
KA WING
3 months ago
9.0
stevecX3761IS
3 months ago
10.0
Exceeded my expectations. This hotel is truly wonderful. The staff are amazing and so helpful. Take my advice and get the breakfast package as it is delicious with a wide variety of Thai, Asian and western food. We utilised the gym and pool which were of a very high standard. The beds,linen and pillows made you feel like sleeping on a cloud. We loved staying here and when we visit again, this will be our first port of call
Victoria
3 months ago
10.0
Loved our stay here. Great location. The free boat to IconSiam is great and takes about 5 minutes. Staff were all amazing and so friendly.
Cons: Nothing.
Andreas
3 months ago
10.0
Ideal location (at the river, near BTS) for relaxing in Bangkok I had the luxury of staying at the Horizon Club - a unique experience
Cons: From outside (fassade) the building (s) look not inviting
EINAT
3 months ago
10.0
וואו… הכל. מיקום מעולה קרוב להכל הסעה חינם מספר פעמים ביום לקניון ממול חדר כושר מעולה ארוחת בוקר מעולה כולם סופר נחמדים בריכה מהממת נכנסים לנקות תחדר פעמיים ביום.. בקיצור נפלא
Cons: אין
Atsada
3 months ago
8.0
Location and facilities were fantastic,
Cons: The krungthep wing was a little too far from most of the spa restaurants and pool which is on the Shangri la wing approx 5-10min walk to get between buildings
Thomas
3 months ago
10.0
Everything about the hotel. The staff the food and facilities were exceptional
Cons: Nothing
akmendi99
3 months ago
10.0
Neat and clean hotel. Beautifully maintained. Aircondition working very good.
Kung Hung
3 months ago
6.0
Jeremy
3 months ago
8.0
Maria
3 months ago
10.0
Yvonne
3 months ago
10.0
Tim
3 months ago
10.0
Daniele
3 months ago
10.0
Nicholas
3 months ago
1.0
Nothing
Cons: The room was extremely expensive, over £1300. Right next to a very busy road, balcony extremely noisy and exposed. The walk from the main entrance was 10 minutes. The roomwas sterile and soulless.
Khaznah
3 months ago
8.0
MING-TA
3 months ago
10.0
Keepmovingkeepshakin
3 months ago
10.0
Still and always will be my favourite place to stay while touring though Bangkok. Has come a bit of age but the staff, hospitality is at its best.
stephe726
3 months ago
10.0
We had the BEST experience at the Shangri-La Bangkok! Nestled in the most perfect location in Bangkok, with everything you need all around you, convenient transport and the most stunning views of the river. From the moment we arrived the staff looked after us so well and went above and beyond for us. Room was perfect, clean and comfortable with plenty of amenities. The hotel itself has everything you could ever need - the most stunning pool and outdoor area, multiple amazing restaurants and bars, an epic buffet breakfast. We never wanted to leave but will be definitely visiting again!
Adly
3 months ago
10.0
The location is quiet and with the beautiful view of the River. Room, staff and facilities were truly exceptional.
Cons: Nothing actually. All very good
aldwin anthony
3 months ago
8.0
Gabriel
3 months ago
8.0
Andrew
3 months ago
10.0
Dean
3 months ago
8.0
Location was great
Sie
3 months ago
9.0
Staff are very good with excellent service. Food quality exceeds our expectations.
Cons: Mattress are really hard and uncomfortable
Akira
3 months ago
8.0
とにかく交通の便がいい。BTSの駅と船乗り場がすぐなのでどこに行くにも便利だった。
Cons: 仕方がないですが、施設の古さが想像以上でした。
Bai Salima
3 months ago
8.0
Ali H
3 months ago
10.0
Cher79
3 months ago
10.0
We recently visited our son who lives in Thailand. He prepared our tour and hotels. Shangri-La Bangkok was our last stop . We spent 3 nights here on arrival 1st impression WOW . This property is impressive ! Everything you would expect in a major city 5* hotel . Pool - lovely resort style with attentive servers quiet relaxing just what we needed before our long flight back to Canada. We did not dine here so cannot comment we used it as our base to venture out and about in Bangkok. Staff well trained & professional . Shopping Mall- a Thai replicated cute boat has a schedule to drop you off and pick you up. Mall is mostly high end if that is what you are looking for all designer stores there for you to peruse. Starbucks here as well .Lovely local Thai crafts and kotchkies can be found here as well. Room- spacious clean , small balcony to watch the boats come and go. Cleaning done daily on time and spotless . We arranged a driver through the concierge as my son was heading back to his home. We needed a large SUV for our 4 suitcases ;) On arrival to the airport we were greeted by a wonderful member/staff concierge. She introduced herself and not a care to be had checking in . We are frequent travelers and have never had this perk before , What a wonderful idea ! Thank you Shangri-La Bangkok We will be back on our next visit !!!
bukagirl
3 months ago
10.0
Lovely hotel. Really liked my river view room on the top floor. Very relaxing hotel and nicely decorated. Nice breakfast buffet nor as big as the other properties I stayed out. Nice pool area 2 pools and gym. Enjoyed the Horizon floor. Fast internet, comfortable bed. Just wish they had a charger by the bed. Great water pressure. No complaints! Passion fruit sorbet for breakfast to die for!!!! Would recommend and return!
NIR
3 months ago
10.0
Asrafali
3 months ago
9.0
Saggers
3 months ago
10.0
we had room 1151 in the krungthep wing , had 2 balconys, one bigger than the other roommwas way better than we thought it would be , great for watching the boats go up and down the river, we were right next to motor way but the noise didnt really bother us , and was only a 2 mim walk to train station , , heaps of different food at breakfast was very nice, 2 great pools but as i just had a tattoo i wasnt able to use them , the one in the krungthep wing only had 2 to 3 people in it at any one time , its like its your own priv pool , when we go back to bangkok this will be our go too
Cons: nothing we liked every thing
Christian
3 months ago
7.0
SATORU
3 months ago
9.0
The best location & easy to stay in comfortable
Cons: Few electric plug sockets in the room. No washlet
Jeremy
3 months ago
8.0
Pool area is very green right on the river. Large gym / Breakfast offered alot.
Cons: There could have been more boat access - compared to other hotels on the river the boat taxi offers were limited
Nomad51367842922
3 months ago
10.0
I would like to write a review for the concierge Tee want to mention the fact that he's been immensely helpful to us through our whole stay he was so wonderful he went all the way to the other parking garage to help my girlfriend bring her bags in and every time you had a problem he solved it he's amazing and I wish he was on my team because this guy is worth his weight in gold
PAOLO
3 months ago
8.0
Albergo molto accogliente e pulito
Cons: Nonostante avevo chiesto di fare il check-in alle 14.00 e l’albergo me l’aveva confermato ho dovuto aspettare più di un’ora che arrivasse le 15.00 perché i check-in si fanno dopo le 15.00 e dopo 24 ore di viaggio non era il massimo. Ma allora perché me l’avete confermato?
Thomas
3 months ago
10.0
Frédéric
3 months ago
9.0
Esmerald
3 months ago
10.0
Helpful and friendly staff
Cons: Could of been a bit more modern
Andrew
3 months ago
9.0
Great location on the river bank. Very convienient for rail connection and river taxi. Prestigous hotel with prices to match.
Cons: Expensive
Mallory
3 months ago
10.0
Clean and comfortable, large bathroom, helpful staff!
Ernesto
3 months ago
10.0
Good
Cons: Location
Ruby Anne Marie
3 months ago
9.0
Menachem
3 months ago
10.0
Peter
4 months ago
8.0
Lucille
4 months ago
9.0
Superb staff with excellent customer service, great location and a beautiful hotel.
Cons: Crowded breakfast room
batkhishigb
4 months ago
8.0
Wifi internet is depressing. Every 10-20 minutes it kicks you out. I was doing some work and it got me disconnected frequently.
elisabeth
4 months ago
10.0
Vues des chambres sur le fleuve. Excellente restauration
Cons: Tout était parfait
Dr Ravinder
4 months ago
10.0
Breakfast was Awsome
Cons: Series of Food
Sebastian
4 months ago
10.0
332antheaw
4 months ago
10.0
First time to Thailand, three nights in Bangkok to start… I am the type of person to create a spreadsheet, review and compare every hotel then cross check against trip advisor and google review, compare prices across all platforms… you get the idea… I could not fault the Shangri-La Bangkok.. it started with the airport pick up in a Mercedes, to being whisked straight to our room instead of check-in at the front counter.. stayed in a Shangri-la wing horizon executive river view suite on the top level 25.. had drinks and canapés in the horizon club each evening which was nice.. Breakfast can be had on the ground level cafe with a large array of options or Horizon club which was a bit meh with the breakfast options.. Great place to stay for your first time in Bangkok.. Book direct on their website as they have some good deals and use their app..
Andreas
4 months ago
7.0
Anja
4 months ago
9.0
John
4 months ago
10.0
Wonderful experience Thank you
Michelle
4 months ago
5.0
Erdenebayar
4 months ago
10.0
Adam
4 months ago
10.0
This is a great place to stay right on the river. Very comfortable and close to everything Bangkok has to offer. Pro tip- great coconut smoothie & coffee truck behind the hotel.
Cons: A little dated, but it’s still exceptional.
Marcus
4 months ago
5.0
Having stayed at the King Power Pullman, Pullman G and Mariott and now Shangri La, I have never come across staff so unfriendly especially those that serve at breakfast.
Cons: Really classy property but the people don’t necessarily cut it for me.
Aphaiso
4 months ago
9.0
Haifa
4 months ago
10.0
مكان راقي جداً إطلالته جميلة وعلى مستوى جدا عالي من النظافه
Cons: جميع الاشياء اعجبتني
leoraj665
4 months ago
10.0
I like to thanks Mr. Tee at concierge he is very polite, very patient, give me good advice. I really enjoy his company. I really have a good time here and he is the best one among the other.
Amjad
4 months ago
8.0
The hotel is very maintained and the location is very nice with great views of Chao Phraya River. The hotel offers free shuttle service to/from IconSiam. The breakfast was also nice with Halal options.
Cons: Put proper signage inside the hotel to go from one building to the next one for taking metro
Bryan
4 months ago
9.0
juddyburton
4 months ago
8.0
Tried the krungthep wing for the 1st time. Overall very good, a tad out dated but having a outside river balcony was nice in the evenings. Room service was excellent and super fast. The laundry cost was on another planet, 2 boxers 2 horts 2 t shirts $70AU. You do get one use free of the mini bar. But i still cant understand the price they charge for a Beer Chang 150 Baht, they are 33 Baht at the shop across the road. Thats a 350% mark up. Nothing wrong with making money but come on....
Peter
4 months ago
10.0
Das Shangrila Hotel, direkt am Cao Phraya Fluss gelegen, ist ein großartiges First Class Hotel. Die Ausstattung, die hervorragende Lage, dass ausgezeichnete und freundliche Personal zeichnen das Haus aus. Under Horizon Executive Zimmer hatte Zugang zur Executive Lounge, was dem Aufenthalt noch einen zusätzlichen Komfort gegeben hat.
Cons: Nichts.
Nalini
4 months ago
7.0
Charles
4 months ago
10.0
Julians
4 months ago
9.0
Location, bed very comfortable, free minibar, very very very friendly staff. Swimming pool area. View from balcony to river
Cons: Dated room, needs to be improved.
Tilo
4 months ago
9.0
Die Lage direkt am Fluss mit einer tollen Aussicht.
Cons: Die hintere Umgebung welche ans Hotel grenzt, war nicht vertrauenserweckend. Das kann die Unterkunft aber nicht beeinflussen.
Robert
4 months ago
9.0
Hotel nie jest nowy ale trzyma dość wysoki standard. Wygodne łóżka, dobre śniadania - duży wybór różnych kuchni. Pokoje przestronne choć dotknięte zębem czasu. Wanna. B.dobra obsługa. Basen przy rzece, trochę głośny ze względu na barki ale urokliwy. Mocne 8 lub trochę słabsze 9.
Cons: Zakwaterowano mnie w ŚMIERDZĄCYM pokoju. Śmierdział koszmarnie stęchłą piwnicą. Po mojej interwencji zamieniono mi pokój na o neutralnym zapachu. Zapominam temat bo reszta pobytu była mocno na plus. Ale operatorowi radzę zamurować tego śmierdziucha na wieki.
Gareth
4 months ago
10.0
Thoroughly enjoyed our stay at Shangri-La.
Saori
4 months ago
8.0
朝食
Cons: 部屋が古い
the_stoddarts
4 months ago
8.0
We had a lovely six nights here in an Executive River View Suite King; this was located on the 8th floor. It was a good suite but being on a corner, the view from the bedroom and one from the lounge area was mostly of solar panels. The bed was extremely comfortable, plenty of good storage (had to request extra hangers), and good linens. The bathroom was also a good size with an excellent shower, two sinks, toilet, bath and great toiletries. We had access to the Horizon Club Lounge, on the 24th floor, for excellent views, food drinks and staff. We met some staff from the Krungthep Wing Riverside Lounge on previous visits and were extremely well looked after by two main teams: Ammy, Eye, Poy, Maprang, Qi and Wanisa and Oui, Ploy, Yi, and Mind. We also ate in Next2 and around the pool (from Next2) and both times, the food and service was excellent. We have been coming to stay at the Shangri La since early 2000’s and always select to stay in the Krungthep Wing. This is the second time we have had to stay in the Shangri-La Wing due to various closures in the Krungthep Wing. We hope to return in the future, but this will depend on the total functionality of the Krungthep Wing.
Timothy
4 months ago
8.0
Christian
4 months ago
10.0
Ewan
4 months ago
8.0
Lovely river views, luxury feel in lobby and restaurants. Close to the ferry terminal
Cons: Rooms are slightly dated.
Santa
4 months ago
9.0
Het ligging, prachtig uitzicht uit het hotel kamer. Welkoms fantastisch, ontbijt super goed . Fitness ruimte helemaal top. Personeel heel aardige mensen.
Anne
4 months ago
4.0
God beliggenhet
Cons: Dårlig service. Upersonlig. Gamle slitte rom. Lange avstander
tristoncreke
4 months ago
10.0
I would like to extend my sincere appreciation to Khun Archie for kindly arranging a birthday cake for my friend during our stay. It was such a thoughtful gesture, and my friend was truly surprised and delighted by the special arrangement. The attention to detail and genuine care shown by Khun Archie made the celebration even more memorable. We really appreciated the effort and warm hospitality, which reflected the excellent service provided by the hotel. Highly recommended! ⭐⭐⭐⭐⭐
Monika
4 months ago
10.0
Die Horizon Club Lounge war sehr gut und hat den Aufenthalt insgesamt aufgewertet. Die Poolanlage ist sehr schön, man merkt kaum, dass es sich um ein Stadthotel handelt. Das Personal ist sehr aufmerksam und freundlich.
Sriram
4 months ago
10.0
Property, food, overall fee.
Cons: No coffee machine in room. Also, coffee at breakfast not great.
Emre
4 months ago
9.0
Polite personnel, good welcome, excellent breakfast
Cons: I think rooms should be renovated. Old fashined furnitures
Jay
4 months ago
8.0
Location to transportation and esthetics.
Daniel
4 months ago
9.0
Alberto
4 months ago
9.0
Alberto
4 months ago
9.0
Trevor Pearson
4 months ago
10.0
Large room and a very lovely breakfast, the Next cafe was wonderful for meals
Cons: Walking around the area was difficult no pavements
Joachim
4 months ago
8.0
Sehr gute Lage am Fluss und zuvorkommendes Personal.
Majed
4 months ago
6.0
الموقع
Cons: السرير قديم ولم يكن مريح
Arshik
4 months ago
9.0
View, Pool, Great Hospitality and services,
Cons: Need to increase varieties on different days, and assure halal food.
Robert
4 months ago
10.0
Staff was amazing! Room was excellent the two swimming pools and area are perfect. I was allowed an early check in.
Cons: Nothing
OTA
4 months ago
9.0
Elan
4 months ago
6.0
Fadhel
4 months ago
3.0
Emre
4 months ago
10.0
Amazing hotel with an amazing view. Rooms are big enough and staff is very good and helpful.
Mila
4 months ago
5.0
Location is nice. Kid friendly Shuttle to Iconsiam
Cons: It smelled bad Quite loud (you could hear the elevators and the music outside)
TOUATI
4 months ago
9.0
stephenhQ5149MW
4 months ago
10.0
First rate conference venue and business hotel.
Karen332London
4 months ago
6.0
We previously stayed at Shangri-La, Singapore and Shangri-La Rasa Sayang, Penang and absolutely loved it so this year we thought we would treat ourselves as it was my special birthday and book Shangri-La Bangkok instead of the usual hotel we stay at when in Bangkok (Landmark). When we arrived, first impressions of the foyer and reception area were very good, staff were pleasant etc. We got to our room on the Horizon Club floor and opened the door to be greeted to a very unpleasant mould smell, I called reception, they said they would send someone up, the person arrived quickly with an air freshener spray, gave it a couple of sprays then left, there was absolutely no difference so we turned off the a/c and went out. When we returned later that evening the smell was still very strong, we went to bed but found it difficult to sleep because of it. Next morning I went to reception to advise that the smell was unbearable and that I could not sleep in that for the remaining 2 nights, our clothes were even smelling the same now too. They agreed to a room change, I said that I would like to see the room first to ensure of no smell. The receptionist showed me another room but as soon as she opened the door she hesitated and said that this room also smelled, I entered it and yes, it stank! She said that she would find us another room and call me to let me know. She called me and I went to see the new room and it did not smell, I said we would need 20 minutes to pack up our belongings to move, she said that the room needs refreshing and that she would contact us when it’s ready. Over an hour later, we were still waiting so my husband called reception who advised that the room was ready, why she didn’t inform us, I don’t know. We requested help with our baggage and a very nice young man was there within a few minutes to help. All of this soured our stay somewhat plus the rooms are really quite 3-4*, definitely not 5*, the shower gel, body lotion etc is screwed to the walls so you need a glass to pump some body gel into then put in the bath, there is only 1 sink in the bathroom and everything just looks like it requires a thorough refurb. The ornate bed head had large holes in it, stained carpets, no coffee machine, just a kettle with instant coffee powder and 2 coffee mates and some teabags. Really not up to Shangri-La standards of Singapore and Penang, such a huge disappointment, we both agreed that our usual hotel in Bangkok is far superior. We only used the Horizon Club lounge for breakfast and evening cocktails and canapes, it was nice, for breakfast the a la carte menu selection and buffet choice was good, the coffees should be hotter but understand it’s the machine and the toaster takes absolutely ages to toast! The staff however are all excellent in the club lounge. Cocktails and canapes was also lovely overlooking the river. Shangri-La Bangkok management, you should visit your Singapore and Penang hotels to see that your rooms are lacking. We had the feeling that you are riding on the coat tails of the Shangrila name/reputation but you are not in their league, urgent over haul required.
nila
4 months ago
5.0
Cons: It’s been more than 3 weeks since our stay and they haven’t returned our deposit money back till now. We’ve tried to send several emails but they are not responding to any of them. It’s very disappointing.
Christopher
4 months ago
8.0
Troy
4 months ago
10.0
Everything amazing hotel
Cons: Nothing
Grégoire
4 months ago
9.0
Cons: La qualité du petit déjeuner diminue visite après visite. C'est dommage car c'était une référence absolue il y a quelques années.
Anna
4 months ago
10.0
Stephane
4 months ago
6.0
Aharon
4 months ago
10.0
Kerem
4 months ago
10.0
Stephane
4 months ago
6.0
Stephane
4 months ago
6.0
linda
4 months ago
10.0
Sitora
4 months ago
9.0
Melvin
4 months ago
8.0
Yuen
4 months ago
10.0
LESLEY
4 months ago
10.0
The location by the river is beautiful. The club room has great staff that look after you well The swimming pool is a beautiful area and there are 2 life guards always watching so very safe if you have children
Cons: Nothing
Enrica
4 months ago
10.0
It was an amazing experience staying at Shangri La. The room was very clean, comfortable and with a beautiful view on the river. We enjoyed a lot the swimming pools, both very nice and the staff was always very helpful and kind. We will definitely be back.
Robyn
4 months ago
10.0
Lovely room, very clean, comfy beds
Cons: Nothing
Sahil
4 months ago
10.0
Guy
4 months ago
10.0
Tout. L'hôtel est splendide, très agréable et le personnel adorable et à l'écoute ...
Cons: Rien.
Ian
4 months ago
4.0
Friendly staff and location
Cons: Very dated rooms hidden behind the lobby grandeur
Bilal
4 months ago
8.0
ADRIKA_12
4 months ago
10.0
Ochota personálu, čistota hotela, vynikajúci výber jedál na raňajky. Veľkou výhodou je aj poloha hotela.
Cons: Nič také som nenašla
Patrice
4 months ago
7.0
Zentrale Lage
Cons: Cc
KOSUKE
4 months ago
10.0
Katrin
4 months ago
10.0
Cesare
4 months ago
9.0
Rikh
4 months ago
8.0
Very good service
Cons: It is a bit dated
Lisa
4 months ago
9.0
This Hotel for location and view was amazing. We had a river view room which had amazing views. The service was great and room size was good. We had room service for breakfast which was amazing.
Cons: We found the room to be a little dated and the décor was a little tatty in some areas. The carpet was well worn and the curtains a little faded and tatty which was a little disappointing for a high end room.
Ahmed
4 months ago
8.0
الموقع علي النهر والإطلالة جميلة وكان مقابل مركز ايكون سيام للتسوق
Cons: عدم وجود شطاف في الحمام وبعد المطعم عن مبني الغرف وعدم الإهتمام بالمسلمين وذلك بعدم وجود اكل حلال او شطاف
Menon Prashant
4 months ago
10.0
MARIA CARMEN
4 months ago
8.0
Robyn
4 months ago
9.0
William
4 months ago
10.0
Staff were fantastic.
Anthony
4 months ago
10.0
Zekun
4 months ago
7.0
christopher Evan baden
4 months ago
10.0
I LIKED the bathroom the space
Hildegard
4 months ago
10.0
Steve
4 months ago
10.0
Awesome location and the view of the river was divine.
Cons: A little more self-service coffee in the room would have been nice
Estefania
4 months ago
10.0
Kieran
4 months ago
8.0
Larisa
4 months ago
9.0
JAMES
4 months ago
10.0
Jake
5 months ago
10.0
Daniel
5 months ago
8.0
Otroligt fint läge med utsikt över floden. Frukosten var stor och det fanns de mesta. Thai restaurangen hade god mat och trevlig personal.
Cons: Dags att renovera. Känns lite som rummen var som lyxigast på 90-talet. Balkongen har tappat lite betong. Vet inte om man kanske får bättre rum om man bokar via hotellet direkt. Väldigt nära bron men det var inget som stördes om man var inne på rummet, dock lät det väldigt mycket från bilarna när vi satt på balkongen. Städerskan kom och knacka på vid 17-tiden för att städa, hade gärna haft städning tidigt på dagen när man inte är på rummet.
michael
5 months ago
10.0
Andrej
5 months ago
8.0
Rolf
5 months ago
9.0
Frühstück am Fluss Hervorragende Auswahl und gute Qualität
Boris
5 months ago
5.0
Zunainah
5 months ago
10.0
danieal
5 months ago
9.0
Stephen
5 months ago
10.0
eyal
5 months ago
10.0
Gabriela
5 months ago
10.0
Francine
5 months ago
10.0
Denise
5 months ago
9.0
Elegant hotel on the Chao Phraya riverfront. Well appointed spacious rooms. Good location for restaurants and bars and easy access to public transport. Wonderfully helpful staff
Cons: N/A
390fenys
5 months ago
6.0
I stayed in the Krungthep Wing. The best of my stay is the location. Next to BTS Saphan Thaksin and Central Bangrak Mall, the location is perfect with lots of shops and restaurants next to the hotel. The hotel itself is old and feels like a very grand hotel in the past but currently is only a shadow of its past. Room is clean but extremely outdated that its hard to find the plugs for your modern day gadgets. Lights were flickering at nights as signs that it is in dire need of renovations. Shangri-La should consider closing them, renovating then turn it into a different hotel. Otherwise, staff are absolutely lovely and location is perfect.
Reinald
5 months ago
3.0
Eine Institution, die wir seit 1995 immer wieder gern besucht haben - leider seither unverändert und somit spätestens jetzt aus der Zeit gefallen, außerdem seit einigen Jahren nach unserem Eindruck zum Tagungshotel verkommen. Das Frühstück am Fluß ist immer noch gut
Cons: Hoffentlich einmalig: um 3pm war das (teurere) Zimmer immer noch nicht bereit!
Mark
5 months ago
9.0
The river The breakfast
Cons: Noisey shouting Koreans Pigeons at breakfast No bubble bath for sexy time
Karoutchi
5 months ago
7.0
Cons: Besoin d un coup de jeune dans les chambres
Martin
5 months ago
10.0
Danila
5 months ago
7.0
Philippe
5 months ago
10.0
La suite gigantesque au 21e étage avec une vue à couper le souffle, la gentillesse du personnel.
Cons: Rien, tout était parfait.
Alun
5 months ago
10.0
Gemma
5 months ago
10.0
Genevieve
5 months ago
8.0
Emplacement très bien , personnel très gentil et chambre très propre
Cons: Manque un peu de choses continentale au petit déjeuner comme par exemple de la pâte à tartiner au chocolat
david
5 months ago
8.0
Abg
5 months ago
7.0
Raphael
5 months ago
8.0
Sabina
5 months ago
10.0
Victoria
5 months ago
1.0
Good location on river and shuttle boats
Cons: Check in took 20 mins Arrived 4.15pm - only got key for second room 4.55pm Room still not ready at 6.45pm (twin beds not made into king) 2 single beds (booked deluxe king) Second room missing tv remote Rooms smell bad Bed bugs both rooms Leaking dripping aircon in one room
Ruby
5 months ago
8.0
Staff are lovely and helpful. The gym is well set up and the buffet breakfast is next level… Really enjoyed the quality of the room service meals as well.
Gaby
5 months ago
9.0
Uchikoshi
5 months ago
9.0
BTS駅から近く、チャオプラヤー川沿いのロケーション
robertsG4305NT
5 months ago
10.0
As usual this was an excellent experience staying at the hotel. From the minute we were picked up at the airport to when we were returned there five days later it was a seamless, five star event. We stayed in a Horizon Club room and having breakfast in the Club was a very pleasance experience, as was having cocktails and canapes in the evening. The hotel is perfectly placed for the metro and river ferries and there are always taxis available just outside. After a long morning sight seeing, or shopping, the pool is a very welcome sight.
Tiekahiekie
5 months ago
10.0
Reid
5 months ago
10.0
Gerard
5 months ago
10.0
The pool area was fantastic the location was great the staff were wonderful and welcoming , room size was perfect and the cleaning staff did an excellent service every day .
Cons: The food in the main restaurant was average.
Hans-Åke
5 months ago
8.0
Mark
5 months ago
10.0
Amazing location and views of the river. The pool was peaceful and relaxing.
MYUNGSUK
5 months ago
10.0
Helene
5 months ago
10.0
Gute Lage, direkt am Fluss gelegen, tolle Aussicht, sehr freundliche Mitarbeiter.
TOSHIMITSU
5 months ago
10.0
バンコクの施設は初めてですが、他の施設と同様に大変良かったです。 食事、従業員の対応全て満足できました。
Cons: 個人的な意見となりますが、枕の硬さが柔らかいので少々、硬めにしてほしかった。
Michael
5 months ago
8.0
ClassicTraveller07
5 months ago
8.0
The Shangri-La is classical Bangkok, an old-time great luxury hotel with a reputation, but perhaps a bit too big to maintain luxury on the level intended. The Lobby is gorgeous and iconic, and the place has a number of good watering holes. The pool area, however, was a major disappointment with worn and down-right filthy covers on the deck chairs. Sorry… you really must do better for a Shangri-La. Our Horizon Club Riverview Executive Suite was spacious and nice , but starting to show wear on the furnishings. While the style should not change, an upgrade is badly needed. May I suggest wooden floors instead of the carpeting? The wood panelling is lovely. A major disappointment was the tiny closet space, which turned out to be a real problem for a longer stay in Thailand. My wife and I do not travel light. Comparative hotels have walk-in closets in their suite category rooms, sometimes also in their larger rooms. Elegance cannot be maintained from carry-on luggage and a few shelves, but requires appropriately appointed hanging space to unpack a few suitcases. The Horizon Club Lounge is really nice with a good substantive breakfast, allowing to flee from the presence of noisy children at the Next2 Café. It also did a nice Boulevardier cocktail, which - alas - the Long Bar had never heard about, providing only a classic Negroni. Please train all bars in all mainstream cocktails. It would also be good if the doormen would ensure that taxis put on meters, rather than try to convince that 150 baht from the hotel to a location a bit over 1 km away in a broken car is appropriate (I have lived in Bangkok). The staff was mostly good, but there were some touches of unprofessionalism in dealing with clients. All in all, we would likely stay again at the Shangri-La. The chain is an upscale one with a global reputation. The Bangkok flagship property would need a bit more constant care and love to keep at the right level.
753MichelleM753
5 months ago
8.0
Our preferred hotel for the last 20 years when visiting Bangkok, always stay at the beginning and end of our trip. Had a lovely stay, pool staff are brilliant and a credit to the brand. Had a lovely helpful lady on reception in krungthep wing called Gigi, so helpful and friendly also a credit to the brand. My only critic would be please do something with the pigeons at breakfast!! They are everywhere! Walking in food and all over the tables! Very off putting!!!!
Susan
5 months ago
9.0
Size of the room and location ( on the river). Breakfast very good. Pool area lovely.
Marika
5 months ago
10.0
Frühstück und Lage perfekt!
Shaswat
5 months ago
10.0
The view from room breakfast and staff
Cons: too interior for cabs
Kimberly
5 months ago
8.0
Location
Cons: Pricy at the bar
Susan
5 months ago
6.0
Location
Cons: Quite dated but OK
Tomasz
5 months ago
9.0
Francois
5 months ago
9.0
Romeo
5 months ago
10.0
Everything
Cons: Zero
Ryder82
5 months ago
10.0
We enjoyed our stay in a horizon river view room & especially the horizon lounge happy hour. The hotel & room were immaculate in cleaning standards and quality.The hotel staff from arrival to departure were a credit to the hotel. Worthy of special mention were ; Alice, Ploy, Ammy, Oui, Yi, Eye, Maprang & Por who gave us special attention and who collectively made a significant contribution in creating an enjoyable & memorable experience of the hotel and the horizon lounge.
Sheri
5 months ago
9.0
Chris
5 months ago
10.0
Great location. Restaurants and cocktails very good.
Taylor
5 months ago
10.0
Great staff Nice place
Cons: Location
Altan
5 months ago
9.0
Dragan
5 months ago
10.0
Marianna
5 months ago
10.0
Kevin
5 months ago
9.0
It was a great gotel
Cons: Traffic. But nothing to do with the hotel. Might go for a city location next time like Banyan Tree.
Juris
5 months ago
10.0
One of the best breakfasts ever
Sultan
5 months ago
8.0
لاشى
Cons: الموقع وأنفصال المبنيين
Gayle
5 months ago
10.0
Olga
5 months ago
10.0
Fantastic hotel with excellent staff, food, location, view, comfortable bed and much more!
Cons: Nothing to complain
Sorcha
5 months ago
10.0
Amazing service, beautiful views really comfortable beds .
Claudine
5 months ago
10.0
Super location, very close to the sky train and the boats, a great 👍🏻 considering the traffic in Bangkok! Excellent breakfast, perfect service, lovely staff!
Cons: Can’t think of anything I didn’t like!
Vanessa
5 months ago
8.0
Stefano
5 months ago
8.0
Louise
5 months ago
10.0
It was clean, centrally located.
Cons: Nothing
Sandor
5 months ago
10.0
The hotel's characteristic is that wherever you look, you only see beauty.
Andreas
5 months ago
10.0
Ausblick, sehr freundliches Personal, sehr gutes Essen, im besonderen das Frühstück
Cons: Die in die Jahre gekommen Auflagen am Pool
RAN
5 months ago
9.0
Chloe
5 months ago
9.0
Nous avons pu garder la chambre jusque 15h. Car notre vol était a minuit.
Scott
5 months ago
8.0
Daniel
5 months ago
9.0
Hotellet, peronalen, rummet och sängen var perfekt. Bra pool och service.
Cons: Vi hade balkong med utsikt över floden, men tyvärr precis brevid motorvägen och mycket oljud
Marco
5 months ago
10.0
Frühstück und Pool
Sabine
5 months ago
9.0
Super vriendelijk personeel en hele goed locatie.
Luke
5 months ago
10.0
Peterb2012London
5 months ago
10.0
A lovely reception as you get out of your car with your luggage immediately taken care of and a personal escort to check in. A wonderful entry into a massive beautifully presented reception and lounge area. This was our second visit and had booked a balcony room which had amazing river views. The hotel does everything perfectly with all aspects running like clockwork. Breakfast by the river is a delight with a wide choice of foods and drinks. Although busy, it is never overwhelming and service is always good. The pool area can get busy later in the day, but there are always beds and plenty of staff in support. Our rooms were always spotlessly cleaned including an evening turn down service. We would have no hesitation in coming for another stay.
Henri
5 months ago
10.0
Sijainti, huone, uima-allas ja aamupala.
Cons: -
Gabrielle
5 months ago
7.0
Location Size of rooms Buffet breakfast excellent selection
Cons: Decor is dated and tired
Chloe
5 months ago
9.0
Michael
5 months ago
9.0
השרות
Cons: המיסעדות למעט התאילנדית
andrew
5 months ago
10.0
Great location with everything you need in a high class hotel. Attention to detail was spot on.
lynne
5 months ago
9.0
Location, facilities, beautiful helpful staff, luxurious comfort.
Cons: There was nothing I didn’t like.
Hannalie
5 months ago
9.0
Lots of great facilities. Food was awesome. Great vibe at the pool for Songkran. River cruise was good! Many good restaurant options in walking distance.
Cons: Service at the pool was not great - may have been because of the Songkran festivities.
Lily
5 months ago
10.0
drlocbi
5 months ago
10.0
Possibly one of the best hotels in the world. Location, location, location, opulent luxury, wonderful service with one very odd anomaly- each morning at the magnificent and generous breakfast buffet I asked for a banana - sorry but there are no bananas. Any other 5 star hotel I’ve stayed at on day 1 the staff arrange a banana for day 2 and the subsequent days - but not here. Each day same response - ‘sorry-no have’ It’s odd that such an accomplished outfit as this, set in the tropics where they grow like weeds could not supply a banana. I found some at a street vendor less than 200 metres from the hotel. This will remain one life’s little riddles for me.
VascodeGamma
5 months ago
9.0
Size of the room and breakfast at lounge
Cons: Didn'd find something
Rahul
5 months ago
9.0
Everything felt real good at Shangri-La.
Ekkehard
5 months ago
10.0
Metzer
5 months ago
9.0
Everything about the hotel was good Breakfast's were good
Cons: The food and alcohol were a bit pricey
roseline
5 months ago
9.0
J’ai beaucoup aimé l’hôtel et l’emplacement et la navette pour aller aux môle
Cons: L l’équipement de la piscine laisse à désirer, il faudrait changer les matelas
Nadia
5 months ago
10.0
Tout
Starts From
$272.00 / night
89 Soi Wat Suan Plu, Bangrak, Bangkok, TH
Nearby Landmarks & Visits
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Wifi available
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