Idou Anfa Hôtel & Spa
Chain: Not Available
Description
Luxurious 4-Star Hotel in the Business District
Unbeatable Location and Stunning Views
Top-Notch Amenities for Ultimate Comfort
Immerse yourself in luxury at Idou Anfa Hôtel & Spa, where personalized service and a prime location meet to offer you an unforgettable stay. Located in the bustling business district, our 4-star hotel provides not only a convenient stay but also breathtaking views of the ocean and the iconic Hassan II Mosque. Indulge in relaxation at our gym and spa, complete with a sauna, hammam, and a variety of rejuvenating treatments. Your comfort and well-being are our top priorities, ensuring a truly memorable experience. Book now and elevate your stay with us to new heights!
Sentiment Analysis
Great location
Friendly staff
Spacious rooms
Comfy beds
Popular Amenities
Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Sauna
Availability Side
Deluxe Double Room
The rooms have a seating area and satellite TV.
Triple Room
Decorated in a contemporary style, the rooms have a small seating area and satellite TV. This room cannot accommodate an extra bed.
Suite (2 Adults)
The rooms have a seating area and satellite TV. There are two bathrooms, one with a bathtub and the other with a shower.
Premium Double Room
The rooms have a seating area and satellite TV.
Guest Sentiment Categories
Cleanliness
Guests consistently mentioned cleanliness as a positive aspect.
Service
Service was generally appreciated, although a few guests had complaints about wait times.
Location
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
Most guests had a positive overall experience and would recommend the hotel to others.
Hotel Rules
Check-In / Check-Out Policy
Check In
2:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease note that bookings of 5 rooms and more are considered a group reservation and therefore the hotel will charge the credit card with 50% of the total amount 72 hours prior to arrival date. Please note the property does not serve alcohol.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Reviews (2683)
Ahmed Amine
2 days ago
7.0
Cons: The housekeepers should mop the floor. It was disappointing that the hotel doesn't provide slippers. While walking around the room, my feet got dirty.
Chiara
2 days ago
8.0
Very helpful staff, the view from my room was amazing. The hotel is located in a very nice area of the city.
Cons: I liked everything
Tomáš
3 days ago
7.0
Cornelis A.
4 days ago
9.0
Prima lokatie in het centrum. Heel vriendelijk en servicegericht personeel. Zeer goed ontbijt.
IRENE
4 days ago
8.0
The staff hospitality and neatness of the facility is commendable.
Cons: Menu lacked African dishes
Kaoutar
5 days ago
10.0
Amazing perfect couldnt ask for more
Cons: Nothing
JAESUNG
5 days ago
8.0
ROBERTO
6 days ago
8.0
Abihssira
1 week ago
10.0
Sándor
1 week ago
9.0
the location, strong wi-fi in the room , super breakfast
Horra
1 week ago
10.0
Is good thank you
Cons: Hotel good
Ieda
1 week ago
9.0
Quarto bom, espaçoso. O jantar no restaurante do hotel foi maravilhoso! Nota 10 para quem chegou cansado de viagem e não queria sair.
Cons: Funcionários sobrecarregados em função do hotel estar cheio. Café com falta de atendimento e os maleiros tb não estavam dando conta; e a recepção tb não conseguiu coordenar com eficiência uma necessária troca de quartos …
Olivier
1 week ago
8.0
J’aime beaucoup cet hôtel: Le personnel, l’emplacement, le rapport qualité prix,
Cons: 9eme séjour au moins, et c’est comme ci c’était la première fois, chambre mal placée, accueil bof, 1 seule petite bouteille d’eau. De plus, 1ère fois que je trouve la qualité du dîner (menu du jour) très décevante.
Hasnae
1 week ago
10.0
Tout
Cons: Rien
Rajaa
1 week ago
10.0
Sameera
1 week ago
8.0
Clean hotel. Amazing food. Good location.
Cons: No noise insulation. Can hear cars and your neighbours like they are in the room with you.
Ann
1 week ago
9.0
Mooie hotel
א
1 week ago
10.0
nasri
2 weeks ago
10.0
la posizione
Cons: per me non c'è
Maria
2 weeks ago
9.0
Very Clean, comfortable and professional
Zackary
2 weeks ago
8.0
Good location
Cons: Small reception and cigarette smell in the room
Siem
2 weeks ago
7.0
Marialaura
2 weeks ago
10.0
H ubicación Restaurante panorámico
Abdel
2 weeks ago
9.0
Konstantinos
2 weeks ago
7.0
Mohammed Saeed
2 weeks ago
9.0
الاستقبال والموظفين جميعا. الفندق نظيف. والاقلاع
Sanela
2 weeks ago
10.0
I loved how clean it was. It was one of the cleanest hotels I’ve been to. Also, the customer service was superb. Everyone was super nice and helpful.
Cons: There’s nothing really I didn’t like. I can’t complain about anything.
Céline
2 weeks ago
9.0
Propreté, petit déjeuner et accueil et services du personnel
Cons: Rien
Piotr
2 weeks ago
9.0
Lokalizacja,przemiły personel
Cons: Brak piwa…
Hassan
2 weeks ago
10.0
Bel hôtel, propre, bien situé et service impeccable. Personnel agréable.
Cons: Rien
MANUELLA
2 weeks ago
9.0
L’accueil du personnel, l’emplacement, le roof top , la piscine chauffée
Cons: Restauration : Roof top ou au restaurant en bas il n’y a pas de plats marocains . C’est dommage Nous avions une chambre communicante
Alessandro
2 weeks ago
9.0
Bassam
2 weeks ago
9.0
Pascal
2 weeks ago
9.0
La chambre premium est très confortable, belle vue sur la grande mosquée. Le personnel est aux petits soins. Le restaurant est de bonne qualité offrant une très belle vue.
Mariam
3 weeks ago
9.0
Staff was very accommodating and allowed me a late checkout. The room eas super spacious and spotless clean
Cons: The pillows and bed were very hard to my taste
3 weeks ago
8.0
philippe
3 weeks ago
10.0
Très bon accueil, personnel compétent, prévenant et souriant. Chambre vaste et belles prestations L hôtel est idéalement placé à proximité de la mosquée, de l ancienne Médina et du centre ville moderne. Plusieurs restaurants et cuisine différente. Au 16eme- étage le roof top offre une vue panoramique sur la ville et l 'océan. un plaisir de séjourner dans cet étavlissement
Cons: Le spa demande peut être quelques améliorations de services
Josiane
3 weeks ago
8.0
Ilona
3 weeks ago
7.0
Gutes Frühstücksbuffet und Restaurant.
Cons: Massagen waren schwierig buchbar. Gesichtsbehandlungen gar nicht, da die Pflegeprodukte nicht vorrätig waren. Ich denke es hatte einfach zu wenig Personal. Der Fitnessbereich und Swimmingpoolbereich ist sehr klein.
Fulvio Capurso
3 weeks ago
8.0
Good facility, nice and helpful staff
Cons: Location not very central
Tian
3 weeks ago
8.0
Salman Al kaabi
3 weeks ago
10.0
Salman Al kaabi
3 weeks ago
10.0
Salman Al kaabi
3 weeks ago
10.0
Jean
3 weeks ago
8.0
Le restaurant au dernier étage vue panoramique. La piscine.
Cons: La salle de restauration ne correspond pas au standing de l’hôtel (table et chaise, manque d’espace)
Asmaa
3 weeks ago
10.0
Belbacha
3 weeks ago
9.0
Roberto
3 weeks ago
8.0
Baptiste
4 weeks ago
10.0
Hôtel très agréable dans son ensemble. Grande chambre avec belle vue depuis le 15e étage. Piscine pour nager Buffet au petit déjeuner
Cons: Sèche cheveux qui ne fonctionnait pas.
yves
4 weeks ago
8.0
HEDJAL
4 weeks ago
9.0
L'accueil et la disponibilité des personnes
Cons: Ras
Veronique
1 month ago
10.0
La literie est confortable, l’hôtel est calme, le personnel adorable et le petit déjeuner est excellent !
MARYAM
1 month ago
8.0
1 month ago
5.0
Vriendelijk personeel.
Cons: Oha vriendelijk maar er is overal in het gebouw veel teveel licht en was overal veel te fel en overal muziek. Muziek vanaf het ontbijt tot 's avonds. Verschrikkelijk al dat licht en geluid!. Het gebouw is bezaaid met lampen en de lampen die ze gebruiken zijn veel te fel! Zonnebril op in het gebouw en vooral in de badkamer.
Nikolaos
1 month ago
9.0
EZZAOUINI
1 month ago
10.0
Ali
1 month ago
8.0
The staff at the hotel were incredible. From reception, to the restaurant staff and even the maids - all absolutely brilliant. Nothing was too much for them. The rooms were immaculate. Clean and modern. The beds were comfortable and the location was ideal for us.
Cons: Breakfast was largely basic but did the job. I just wish the pool was heated. It wasn’t necessarily too cold but had it been warmer, my children would have enjoyed it a little more.
Alain
1 month ago
8.0
Christian
1 month ago
10.0
Alle sehr höflich top
Laila
1 month ago
8.0
Hygiëne en eten
Sebastien
1 month ago
8.0
Loïc Jaegert-Huber
1 month ago
10.0
Très belle suite, beaux espaces
Cons: Le buffet du petit-déjeuner pourrait être légèrement plus varié
VIEUBLED
1 month ago
9.0
Reinoud
1 month ago
8.0
Het zag er netjes en schoon uit. Er was een gym, een zwembad en een massage (met als je wilde een happy end).
Cons: Ik moest niezen van de airco, dus die zette ik in de nacht uit. Gelukkig was het oktober en niet zeer heet.
Dorien
1 month ago
8.0
L.
1 month ago
9.0
Mooie kamer, gym en zwembad aanwezig, vriendelijk personeel, heerlijk eten.
Cons: Niks op aan te merken.
Nasira
1 month ago
9.0
Location
Ghanem
1 month ago
8.0
الموقع - موقف السيارات - شطاف الحمام - النظافه- السرير والقنوات التلفزيونيه
Cons: قسم السبا ( المساج والحمام ) يعطون مواعيد ويخلفون - ايقاف السياره امام الفندق أثناء تسليمها لموظف الفندق غير آمنه ….
Ellen
1 month ago
10.0
Josef
1 month ago
8.0
Ich war in den letzten 4 Jahren mehrmals jährlich im Idou Anfa. Die Infrastruktur (grosse Lobby, Pool, Fitness, Zimmer) ist sehr gut, ebenfalls die Lage. Die meisten Zimmer gehen auf die Hinterseite und sind somit ziemlich ruhig.
Cons: Für ein 4* Hotel ist das kalte Buffet recht mässig. Die Salate sind ein wenig lieblos und immer dieselben. Dasselbe gilt für die Früchte.
Jennifer
1 month ago
3.0
Mjl
1 month ago
7.0
Mooie kamer, prachtig uitzicht op 12e etage en uitzicht op zee, goede wifi
Cons: Ontbuffet en lunchbuffet waren erg druk en matig georganiseerd, eten was oké, koffie slecht
Hermans
1 month ago
9.0
Grote kamer, fijn bed, maar liefst 2 badkamers! Een met douche en een met een bad. Lunchbuffet voor tijdens het congres was heel goed.
Cons: Restaurants vielen wat tegen. Ontbijt buffet was heel goed. Voor lunch was er niet echt een sfeervolle locatie in het hotel, maar eten wel heel lekker. In de avond was het wel op een mooie plek (panorama uitzicht op bovenste etage), maar hadden er wat mij betreft traditionelere gerechten op de kaart mogen staan.
Marie-Claire
1 month ago
9.0
Vemilian
1 month ago
6.0
Modernità
Cons: Letti poco comodi. Cuscini pessimi. Frigobar VUOTO. Non hanno emesso la fattura come richiesto più volte
MAYOT
1 month ago
8.0
Adolfo
1 month ago
8.0
Localização central. Simpatia do staff e disponibilidade para responder a qualquer solicitação. Quarto muito espaçoso e com limpeza imaculada.
Cons: Pequeno almoço fraco e com cheiro muito intenso a comida na sala dos pequenos almoços.
Eveets
1 month ago
9.0
Amir
1 month ago
7.0
Cons: Room service ( food ) specially sandwiches .. no standardization !! each time i receive same sandwich with differebt components !!!
Pablo Miñambres Bruned
1 month ago
10.0
Jennifer
1 month ago
5.0
The breakfast was basic, and the Restaurant was under staffed.
Ilyass
1 month ago
7.0
Davide
1 month ago
10.0
Struttura bellissima in tutto… il roof al 16 piano con la musica dal vivo inclusa.
Cons: Difficile trovare qualcosa che non va forse i prezzi un po’ alti del menù
Mohammed Zeeshan
1 month ago
8.0
Elke
1 month ago
8.0
Aussicht auf die Moschee, das Panorama Restaurant
Cons: Besserer Kaffee zum Frühstück, wir haben uns von nebenan einen Cappuccino geholt. Muss ja nicht sein.
aziz
1 month ago
10.0
aziz
1 month ago
10.0
Josiane
1 month ago
7.0
The Location, the view from the rooftop restaurant, the staff. The meals at the restaurant and also room service are excellent, the breakfast is very well provided
Cons: the beds with springs, very hard in my opinion.
hmamou
1 month ago
8.0
Brian
1 month ago
6.0
The pool was good.
Cons: The staff weren’t very helpful.
Elie nissim
1 month ago
6.0
Emplacement. Concierge gentil. Chambre asser spacieuse. Toilettes separe de la salle de bain
Cons: Moustique dans la chambre. Au check out ils ont essaye de me faire paye une consommation mini bar a tort et une consommation en room service plus chere que le prix indique. Spa bof et piscine decevante.
Alexandre
1 month ago
9.0
Tout, de l'emplacement de l'hôtel aux installations, en passant par son confort. Excellent petit-déjeuner, et le concierge Abdelghani, aimable et discret. Excellent.
Cons: Rien
Malika
1 month ago
8.0
La propriété la gentillesse
Majed
1 month ago
8.0
domino
1 month ago
10.0
martine
1 month ago
8.0
La grande gentillesse du personnel
Cons: Le buffet du midi Les promesses non tenues comme minibar rempli, alors qu’il était vide
Alan
1 month ago
9.0
The staff were very helpful and friendly and we enjoyed chatting with them. Breakfast was filling and delicious. The appartments were roomy and light filled with awesome views of the bay. Sunset views from rooftop were great.
Andrius
1 month ago
10.0
Andrea
1 month ago
9.0
Accoglienza e comodità
Cons: Wi-Fi lento
Rel
1 month ago
10.0
The room was very comfortable, the rooftop9 restaurant was beautiful. Dinner was delicious, and Mr Brown singing was fantastic . The staff friendly and helpful
Giovanni
1 month ago
10.0
Colazione, ambiente, camere
Alexandre
1 month ago
9.0
Tudo, funcionários, principalmente o. Concierge Abdelghani, muito atencioso. Hotel excelente, café da manhã muito bom.
Suzanne
1 month ago
10.0
Great breakfast
marc
2 months ago
7.0
Très bon petit déjeuner,
Cons: Problème de débit d'eau dans la douche
Anissa
2 months ago
10.0
François
2 months ago
8.0
Ismail Bouaissaoui
2 months ago
10.0
رائع من جميع النواحي
Preetam
2 months ago
10.0
Hotel infra and cleanliness
Cons: No Asian and Indian Food
Mahmoud
2 months ago
10.0
Excellent
Cons: Excellent
Francisco
2 months ago
8.0
Naser
2 months ago
10.0
كل الشكر للاخت الخلوقه غزلان حيث أنها كانت بقمة الذوق والمعامله الراقيه وتمت ترقية غرفتي . وجود شطاف وكل شيء بجانب الفندق تحته سوبرماركت وبنك ومقابله برجر كنج وكثير من المطاعم
Cons: لا شيء
Rachid
2 months ago
9.0
Petit déjeuner exeptionnel
Adel
2 months ago
9.0
Murillo Sancho
2 months ago
9.0
Qual Excellent service quality, impeccable! We were very well received by everyone, especially the Concierge Ayoub
Cons: Not applicable
Linda
2 months ago
9.0
The room was lovely and the staff were so friendly and helpful. The concierge was especially helpful.
Abdelhak
2 months ago
10.0
Ahlam
2 months ago
8.0
El desayuno es muy completo, mejoraría la disponibilidad de zumo ya que se termina rápido aunque lo suelen rellenar con frecuencia si lo pides
Cons: El servicio de habitaciones deja que desear, hubo algún que otro día que no nos hicieron la habitación aún habiéndolo pedido en recepción. Por lo demás, muy contentos con la estancia
Abdelmajid
2 months ago
10.0
Excellente
Khashayar
2 months ago
8.0
Cons: The pool needs a little tlc and get modernised.
Lucie
2 months ago
9.0
Le personnel est très polie et serviable, dont Ayoub à la conciergerie. Beau et bon restaurant avec un excellent chanteur. Bien situé.
JAESUNG
2 months ago
10.0
SAIF
2 months ago
9.0
الموقع
Cons: المويه ضعيفة
SAIF
2 months ago
9.0
الموقع
Cons: المويه ضعيفة
Hannah
2 months ago
6.0
Great location, easy to walk places. Staff speak multiple languages, very friendly.
KOMENAN
2 months ago
10.0
cherifa
2 months ago
10.0
Abdelali
2 months ago
10.0
Hakim
2 months ago
8.0
Piscine et Spa agréable Gentillesse du personnel Surclassement à notre arrivée Localisation au centre d’un bon quartier Bon niveau d’équipement Chambres spacieuses Ménage excellent Propreté
Cons: Le petit déjeuner est limité et la qualité n’est pas au rendez vous , dommage sinon ce serait 10/10
Jose
3 months ago
9.0
3 months ago
9.0
Kreifeur
3 months ago
10.0
Super rien a dire, a la prochaine !
Aurore
3 months ago
8.0
Tout et parfait comme à son habitude Rizlene au top
Cons: Le prix de la nourriture et boissons trop trop élevé
Laurent
3 months ago
10.0
Le personnel a l écoute et la disponibilité
lynda
3 months ago
9.0
La propreté, la situation proche de tout, de tres bons restaurants autour, quartier safe.
Vanessa
3 months ago
9.0
Hotel molto bello, molti servizi disponibili, consierge molti disponibili e pronti a dare una mano con taxi e indicazioni, ottimi i ristoranti. Le camere belle e spaziose.
Cons: La piscina purtoppo non é enorme, ci sono pochi lettini disponibili ed é situata in un punto in cui il pomeriggio c’è solo ombra. Nonostante ci sia il servizio in camera e sia disponibile la colazione con il room service fino alle 11, chiamando alle 10 mi é stato detto che non era possibile farla per non so quale motivo.
3 months ago
9.0
Maryem
3 months ago
9.0
Dit is als ik in Casablanca ben altijd het hotel waar ik heen ga. Schone kamers van alle gemakken voorzien, uitgebreid en kwalitatief ontbijt, vriendelijk en meewerkend personeel, een eigen parkeerplaats, een fijn zwembad met spa en heerlijke roomservice als je een keertje het hotel niet uit wilt. Locatie nabij shopgelegenheid, restaurants en bezienswaardigheden.
Cons: Helemaal niets
Adnan
3 months ago
10.0
Lazreg
3 months ago
10.0
El súper buen trato de reduan que es el encargado de la seguridad y el bien estar del hotel
Cons: .
Ghita
3 months ago
10.0
Gabriel
3 months ago
9.0
CALME DECORATION PURETE
Cédric
3 months ago
10.0
Infrastructure Qualité du petit déjeuner
Susanne
3 months ago
5.0
The location
Cons: Cleanliness.
abdullah
3 months ago
10.0
Hafsa
3 months ago
6.0
Goede locatie, mooie kamers
Cons: Muffe geur in de kamer, service erg afhankelijk van de medewerker die je treft, geen goede prijs-kwaliteitverhouding
Ammar
3 months ago
9.0
Location, staff and cleanliness
michelle
3 months ago
7.0
ANASTASIA
3 months ago
10.0
Abdel-Nasser
3 months ago
7.0
Ikram
3 months ago
7.0
Famara
3 months ago
10.0
Mounia
3 months ago
10.0
La gentillesse du personnel et son accueil, on se sentait comme à la maison! Hôtel très propre et bien situé. Très bon petit déjeuner. Le personnel du restaurant panoramique est aussi adorable et on a adoré dîner chez eux.
Cons: Tout était très bien. Un grand merci à toute l’équipe!
SANAA
3 months ago
9.0
Le professionnalisme et le comportement du personnel
Mohamed Amine
3 months ago
9.0
Sofia
3 months ago
10.0
Le personnel était magnifique et l hôtel en parlons pas. Pas chèr pour la qualité de l hôtel et du personnel je reviendrai chaque année
Lizzie
3 months ago
10.0
Laila
3 months ago
9.0
Thireshen
3 months ago
10.0
Excellent and refreshing.
gad
3 months ago
8.0
El Yassini
3 months ago
10.0
ahmed
3 months ago
10.0
Mohamed mehdi
3 months ago
8.0
Kemal heysem
3 months ago
10.0
Aus unserer Sicht war alles sehr schön. Ein echtes Preis-Leistungs-Verhältnis!
Jameel
3 months ago
8.0
Nino
3 months ago
9.0
Tout
Cons: Rien
אודי זוהר
3 months ago
10.0
הכל
Audrey
3 months ago
8.0
EFE
3 months ago
9.0
Mohamed
3 months ago
7.0
J'ai tout aimé
Cons: Rien de spécial
STEPHANE
3 months ago
7.0
Je l’ai côtoyé dans les années 90 Il était mieux
Cons: La gastronomie marocaine
Omar
3 months ago
7.0
Cons: personnels non hospitaliers .
Abdulkadr
3 months ago
9.0
اطلالة الغرفة جميلة على جهة مسجد الحسن الثاني والمحيط الاطلسي، منطقة الفندق انفا من المناطق الحيوية في كازا، وتوفر الشطاف في الحمام
Cons: لاشيء
HİKMET
3 months ago
8.0
Konum, temizlik, odanın rahatlığı oldukça elverişli.Çok merkezi konumda çoğu yere yürüme mesafesi diyebilirim.
3 months ago
10.0
Ontbijt was super!!
Cons: Alles was prima
Artem
3 months ago
9.0
Georgios
3 months ago
9.0
mohamed
3 months ago
9.0
Deborah
3 months ago
8.0
Ahmed
3 months ago
9.0
Jawad
3 months ago
9.0
Joanna
3 months ago
10.0
gad
3 months ago
9.0
Gabriel
3 months ago
10.0
suzan
3 months ago
7.0
ترتيب المواصلات والكثير من الموظفين مريحين ولطيفين Spa خدماتها جميله وفريق العمل
Cons: المناديل لا توفر الا بالطلب موظفة الاستقبال عند الخروج كانت سيئة التعامل لا يوجد مجاملات للنزلاء احتجت اتاخر عن وقت الخروج ٣ ساعات دفعوني لها
Aboulai
3 months ago
10.0
أبو مودو
3 months ago
8.0
فندق جيد موقعه وسط الخدمات لكن لايوجد به إضاءة كافية بالغرف والممرات مظلمة
Cons: قلة الإنارة بالغرف والممرات
Didier
3 months ago
9.0
L’accueil
Cons: La circulation dans la rue
Khar Mar
3 months ago
10.0
Alessandro
4 months ago
9.0
ÖZAK Geçiş Teknolojileri
4 months ago
9.0
Thiaps
4 months ago
5.0
L'accueil a la réception par Walide ! Mention spéciale à lui 👌🏽 et Kordane au restaurant merci beaucoup 🙏🏽
Mohmmad
4 months ago
7.0
Fabian
4 months ago
10.0
- la salle de fitness située près de la piscine - le bar / restaurant situé au dernier étage avec vue panoramique - la cuisine - le petit déjeuner très varié avec des viennoiseries qui changeaient - les chambres communicantes pour les familles - le confort de la chambre: propre et fonctionnel avec tout ce qu'il faut - salles de séminaire
Cons: Rien, tout était parfait.
olivier
4 months ago
9.0
Emplacement et gentillesse de tout le personnel ainsi que les voituriers
Cons: Premiere chambre que l on as du changer car tres forte odeur de tabac et 2eme chambre odeur de remonté de canalisation a chaque douche
Amal
4 months ago
9.0
Heel mooi hotel met zeer vriendelijk en behulpzaam personeel, Ayoub bedankt voor de goeie service. Goed ontbijt zeer luxe hotel. Heel lekker geslapen op goeie bedden. Mooi uitzicht op de grote moskee.
Cons: Airco in de kamer was kapot.
4 months ago
10.0
Emmanuel
4 months ago
8.0
Hôtel moderne qui n’a pas beaucoup de charme mais fait complètement le job, avec de la tenue quand même, pour un prix raisonnable. Il est en bon état. Propre. Et le petit déjeuner est de très bonne qualité.
Cons: Rien.
KONSTANTINOS
4 months ago
10.0
Πολύ καθαρό. Πολύ ευγενικό προσωπικό. Πολύ καλή τακτοποίηση δωματίου. Πολύ καλό πρωινό
Cons: Ακριβό το εστιατόριο στον τελευταίο όροφο του ξενοδοχείου
Abider
4 months ago
8.0
Aya
4 months ago
9.0
fahad
4 months ago
9.0
الموقع + النظافه + التعامل خصوصاً الاستاذه غزلان ( كلاهما ) الفطور جيد بس تحتاج اكثر تنوع
Cons: المساج لا يوجد خصم للنزلاء
Bernardo
4 months ago
9.0
Jerome
4 months ago
9.0
Hôtel très bien situé et chambre confortable. Personnels très agréable
Sitou A.
4 months ago
8.0
wim
4 months ago
10.0
Iptisam
4 months ago
8.0
Lütfü
4 months ago
8.0
Iptisam
4 months ago
8.0
Karine
4 months ago
9.0
Karine
4 months ago
9.0
4 months ago
10.0
Tiziana
4 months ago
8.0
Bel emplacement quartier des affaires. chambre propre et assez grande. bonne literie. Personnel très gentil. petit déjeuner varié.
Heleen
4 months ago
8.0
Fatiha
4 months ago
10.0
Assane
4 months ago
10.0
Tout était parfait, la chambre spacieuse et propre. L'accueil et le service impeccable. Tout le personnel est disponible, serviable, souriant ! La piscine superbe. La piscine était grande et nous avons reçu des accessoires de natation pour notre fille qui a permis de profiter encore mieux de l'activité. Le petit déjeuner impeccable.
mehdi zakaria
4 months ago
8.0
Badreddine Ben Kaab
4 months ago
10.0
La propreté Le standing de la chambre L'accueil chaleureux du personnel L'emplacement de l'hôtel
Cons: Aucun point négatif
Akim
4 months ago
10.0
I will recommend
laetitia
4 months ago
10.0
Marta
4 months ago
9.0
pascal
4 months ago
9.0
Moloko in the World
4 months ago
8.0
Fifijolie33
4 months ago
9.0
J'y séjour pour la troisième fois, et cette fois-ci l'hôtel a été rénové, il gagne une étoile de plus quatre au lieu de trois. TOUT est au rvd, un personnel très professionnel, une décoration très désigne (moderne et traditionnel), hygiène irréprochable, literie très confortable en plus de qualité, linge de ch. parfait, les repas/buffets délicieux/variés, emplacement idéal (tt a proximité) et SANS OUBLIÉ, la piscine 🥰 Vraiment tout est bien pensé, UN GRAND BRAVO A TOUTE L'ÉQUIPE et merci beaucoup. 👏 🥰
Cons: Veaiment rien.0
Ahmad Abd Elmahmoud
4 months ago
8.0
Aya
4 months ago
7.0
François
4 months ago
9.0
Khadija.T
4 months ago
10.0
Personnel hyper aimable Merci encore à Amine le maître nageur
Wenyuan
4 months ago
9.0
地理位置比较合适,附近好吃的餐馆比较多
Cons: 早餐种类比较少。
Rubén
4 months ago
6.0
nicolas
4 months ago
10.0
Hôtel très propre, personnel très sympathique, déjeuner inclus avec beaucoup de choix Les restaurants de l’hôtel sont super et il y a même un chanteur / pianiste au restaurant panoramique
Cons: Rien à signaler
Jose
4 months ago
7.0
Quiet room
Cons: Some workers not friendly to Jews
Stéphane
4 months ago
7.0
Stéphane
4 months ago
7.0
Cissoko
4 months ago
9.0
Rapport qualité prix
RAID
4 months ago
10.0
michelle
4 months ago
10.0
Majed
4 months ago
10.0
Amr
4 months ago
8.0
Value for money
Cons: The pillows are not comfortable
MARIA
4 months ago
9.0
Tout le personnel sans exception est aux petits soins pour les clients Hôtel confortable et très propre Emplacement idéal Je reviendrais
Cons: Rien
Badr
4 months ago
7.0
Sergei
4 months ago
7.0
Chengachi
4 months ago
7.0
gabriela Noemi
5 months ago
10.0
Todo de 10
Cons: Nada
Baldé
5 months ago
7.0
L'hygiène et le confort
Cons: Le buffet du matin
Chris
5 months ago
9.0
Suraj
5 months ago
10.0
Mohamed
5 months ago
9.0
Fatih
5 months ago
9.0
Matteo
5 months ago
8.0
Fred
5 months ago
9.0
Serge
5 months ago
10.0
La situation géographique, le service impeccable, la gentillesse des marocains ❤️👍
Cons: Rien
Gertraud L.
5 months ago
10.0
Sehr schönes Hotel gutes Essen zentrale Lage Schöner Swimmingpool
Fred
5 months ago
2.0
Cons: odeur de tabac froid horrible, très mauvaise nuit
Francisco C Ferreira
5 months ago
9.0
Bom pequeno-almoço, funconários muito atenciosos. Piscina e ginásio muito convenientes.
Cons: Quarto poderia ser um pouco mais espaçoso.
County-Hunter
5 months ago
10.0
First time visitor to Morocco and quite honestly didn't know what to expect. As Americans we are conditioned to think of many foreign places as backwards, dirty, crime infested, etc. and many people in America would view Morocco that way. Well, if I had any doubts, our first night in this modern, well run hotel quickly dispelled them. Our room was clean and modern. I hope you like your mattress extra firm because ours was super, extra film. Still, I was so tired from the flight(s) from Seattle, that I slept like a baby. But it is the people who make the hotel special. The two front desk people, Walid and a very nice young lady were so helpful and engaging that we needed up talking to them for 20 minutes. They answered our questions and made change from the big bills we got from an ATM. Dinner was disappointing in terms of food quality. Sure, it was a buffet and you could eat as much as you wanted but at our age we came quality over quantity and the quality wasn't there. Except for the desserts which were fabulous! Be warned that while our dinner was included in the cost of the tour, beverages, even water was extra. Our server, Lalood was professional as well as friendly and was another person who made us feel welcome. Based on what we experienced on our first night in Morocco, we can't wait to see the rest of the country.
Ibrahim
5 months ago
4.0
Eugénie
5 months ago
6.0
L'hôtel est très bien situé, bien climatisé et très propre Bon petit-déjeuner Personnels de conciergerie et de restauration très professionnels
Cons: De nombreux soucis dans la chambre triple : une douche à moitié hors service, très peu de pression dans l'eau et avec une contre-pente qui inonde toute la pièce, pas de coffre fort, frigo HS, peu de rangement et aucun support pour les serviettes de bain. Il a été très compliqué auprès de la réception d'obtenir une nouvelle chambre satisfaisante. La piscine est plus que décevante (peu ensoleillée, petite, peu nettoyée)
5 months ago
5.0
Hamza
5 months ago
8.0
MICHEL
5 months ago
10.0
Mohamed
5 months ago
9.0
YOUNES
5 months ago
9.0
TAKAKO
5 months ago
9.0
とても都会的なセンスで清潔感あり、とても快適なシティホテルでした。モロッコの朝食はパンとジャムとヨーグルトと飲み物くらいのコンチネンタル式が多い中、サラダやフルーツ、卵料理なども充実していて、とても美味しかったです。
Cons: モロッコ全般に言えることなのかもしれませんが、両替で日本円のレートが提示されているにもかかわらず、日本円からの両替ができなかったです。
Ighafi
5 months ago
8.0
Jean-francois
5 months ago
10.0
Bel hôtel sur un endroit stratégique au centre.belle chambre face à la mosquée. Personnel adorable , serviable, à l’écoute du client et très serviable.
Cons: Rien
clement
5 months ago
10.0
Personnel très agréable , infrastructure de qualité . On s’y sent bien . Petit déjeuner très bien.
Cons: La literie: - Coussins énorme et dures. Peu agréables - Alaise trop petite qui bougeait ce qui était désagréable. Nous avons fini par la retirer.
Randa
5 months ago
10.0
Lemplacement a milieu de tout et la securite du cartier surtout la nuit Le service de nettoyage appreciable Le petit dej correct Personnel professionel
Cons: Rien
muriel
5 months ago
9.0
La localisation au coeur du la ville
Cons: la disponibilité du personnel - la qualité des services
Nadia
5 months ago
9.0
Hôtel très bien situé,très propre,la literie est très confortable. Le petit déjeuner est excellent ,grand choix de produits frais avec un personnel aux petits soins pour vous. Un grand merci à Abdelghani à la conciergerie qui a su répondre à toutes nos demandes et nous a très bien conseillé.
Faissal
5 months ago
8.0
El Yassini
5 months ago
10.0
El Yassini
5 months ago
10.0
Husam
5 months ago
10.0
Badr
5 months ago
7.0
Georg
5 months ago
9.0
Abdullah Aldriweesh
5 months ago
7.0
Chien- Hsi
5 months ago
9.0
地點很好.
Cons: 浴室水壓不足。
Khalid
5 months ago
9.0
Maryline
5 months ago
8.0
Situation géographique - proximité avec la gare - équipements proposés à l’hôtel - personnel très agréable - restaurants - Vue sur la ville et la mosquée Hassan II
Cons: Manque de professionnalisme du centre bien être
Danièle
5 months ago
8.0
L’emplacement,
Cons: Petit déjeuner moyen.
philippe
5 months ago
10.0
emplacement service equipement esthetique .
Cons: buffet du soir pas varié et pas terrible du tout. Nous avons dinné une fois au 16e et ce n'est pas terrible . dommage car la vue est splendide.
Francesco
5 months ago
9.0
Ottima posizione staff professionale molto pulito ottima colazione
Sarah
5 months ago
8.0
Rashid
5 months ago
7.0
Trayan
5 months ago
9.0
Abdellahi
5 months ago
9.0
Propre, une belle décoration et un excellent emplacement
Cons: Rien
Dounia
5 months ago
10.0
Pulizia, staff
shafi
5 months ago
6.0
CarmitOron
5 months ago
9.0
צוות מקסים עם שירות נגיש ואדיב, מיקום נהדר לאונצ' בקומה ה 16 עם נוף מרהיב בלילה על קזבלנקה.
Garance
5 months ago
10.0
Marine
5 months ago
9.0
Décoration de l'hôtel, chambre propre et agréable, très belle vue panoramique du restaurant
Reda
5 months ago
7.0
Katarina
5 months ago
10.0
Great location, excellent customer service, friendly staff, spacious room with an amazing view, comfy bed, good breakfast, heated outdoor pool, and so on.
Cons: Liked everything.
Mouna
5 months ago
8.0
Emplacement, propreté
Yasin
5 months ago
9.0
nidhal
6 months ago
7.0
6 months ago
10.0
tout était parfait
Cons: rien
Charles
6 months ago
9.0
Jean Luc
6 months ago
9.0
Nuria
6 months ago
9.0
Guivarc'h
6 months ago
10.0
Tout OK
Cons: Je ne l'ai pas demandé, mais un envoi par mail de la facture aurait été bien pour me faciliter ma note de frais.
Fatim
6 months ago
10.0
Tout est parfait, petit déjeuner fabuleux, bravo à la personne qui prépare la harira qui est incroyable
Leonie
6 months ago
9.0
Yarden
6 months ago
7.0
Marios Christopoulos
6 months ago
8.0
We only stayed 2 nights in the hotel. I find it ok for what is offering overall.
Cons: the Breakfast! lack of single tables for 2 people, it was all set up for groups and the variety/options offered were poor and of no taste.
Amar
6 months ago
7.0
Cons: الحجز لشخصين و ترك قنينتين صغيرتين للماء عند تسجيل الخروج طلب دفع ثمن قنينة واحدة أخبرني بأن واحدة تدفع ثمنها والأخرى لا هذا غير جيد لم يعجبني هذا
Geert
6 months ago
7.0
behulpzaam personeel met taxi en nadere informatie
Cons: het ontbijt in Marokko is over het algemeen erg zoet georiënteerd. Dus mensen met diabetes of aanleg daarvoor komen snel in de problemen
Didier
6 months ago
9.0
Fatima
6 months ago
5.0
The staff were lovely and were very welcoming!
Cons: The facilities were not the best. The fridge wasn’t working and therefore we asked the team to change it as we had milk which needed to be stored inside. They changed it, however it still didn’t work. The next day we asked for the fridge to be sorted again, however it still didn’t work. 3 days later, we finally had a fridge that worked but our milk had gone off 2 times! Secondly, the A/C was not working and it was very warm and uncomfortable at night. Lastly, our room door wouldn’t close properly and would become stiff.
zihan
6 months ago
9.0
Stefano
6 months ago
8.0
Cons: Letti scomodi
J.
6 months ago
9.0
Hawa
6 months ago
7.0
proprete et service client
Cons: le prix est cher un peu je trouve
Saad
6 months ago
10.0
z.q
6 months ago
8.0
z.q
6 months ago
8.0
Francesca Romana
6 months ago
10.0
noureddine
6 months ago
8.0
Nedaa
6 months ago
10.0
Frederic
6 months ago
9.0
Sarah
6 months ago
8.0
CAROLINA
6 months ago
8.0
Florence
6 months ago
8.0
youyou
6 months ago
9.0
La localisation, l'amabilité du personnel et la qualité du service.
عبدالعزيز
6 months ago
10.0
Rachid
6 months ago
1.0
Cons: Unprofessional and unfriendly staff at the reception, they still need learn about hotel managements…
Walid
6 months ago
10.0
Acceuil et le personnel est l’emplacement
Aby
6 months ago
8.0
Aby
6 months ago
7.0
Cons: Café da manhã fora dos padrões para um hotel 4 estrelas. Cobrança de uma água (29,20 MAD ou US$ 3,20) que foi dito que seria cortesia.
LAURA
6 months ago
8.0
hotel ottimo, personale efficiente, pulizia ottima, camere e letti ok ma se posso fare una rimostranza è nei confronti dei cuscini sono un po duri
Cons: i cuscini
Loureiro Gomes
6 months ago
10.0
Gostamos de tudo
Cons: Nada
Golia68
6 months ago
7.0
Camera spaziosa, posizione centrale comoda per andare alla Medina a piedi.
Cons: Extra molto cari, (una bottiglia d'acqua 5 euro che per essere in Marocco è un assurdo. La qualità del cibo al ristorante a buffet a piano terra non è all'altezza. Colazione poco organizzata.
Kazimierz
6 months ago
10.0
Mohamed
6 months ago
8.0
Izabela
6 months ago
8.0
Jorge
6 months ago
8.0
Aqeel
6 months ago
8.0
graziella
6 months ago
9.0
Fiona
6 months ago
9.0
Essam
6 months ago
10.0
الموقع وموقف السيارات
Cons: الاسعار مرتفعة قليلا
Mascha
6 months ago
7.0
Luxe hotel Schoon Uitgebreid ontbijt
Cons: Mooi zwembad maar dak bleef dicht en gaat pas in juni open.
Nore
6 months ago
9.0
L'hôtel est bien situé, le personnel est très accueillant et les locaux sont propres. Nous avons apprécié la literie ainsi que la piscine (pas très chaude mais ça va encore). Nous avons séjournés que 2 nuits. Petit + pour le spa qui nous a fait du bien (prix raisonnable : 30€ pour 30min, 50€ pour 1h)
Cons: Nous aurions aimé avoir des cuillères et non des spatules pour café, les serviettes n'étaient pas très bien lavées non plus ! Mais à part ça RAS
Khadija
6 months ago
10.0
- Personnel professionnel et haute qualité de service (réception, voiturier, table et chambre) - Standing et propreté des chambres et hôtel - Qualité du petit déjeuner
Cons: Rien
Vincenzo
6 months ago
10.0
WAHAB
6 months ago
1.0
Alexander
6 months ago
10.0
The view on the Hassan II mosque. The breakfast buffet. The room design. The welcome basket. The service / management, e.g. towels are available at the pool.
Cons: The echo in the breakfast room.
Lisa
6 months ago
8.0
Spacious room, very clean, easy to walk to major tourist sites. Lovely lounge on top floor with stunning view, but strange that food and drinks were only available for limited hours.
Cons: The air con wasn’t on in the rooms so we had to leave windows open. Chaotic in breakfast area because many tour groups were there.
Barbara
6 months ago
10.0
La struttura molto bella e molto pulita, la palestra e la piscina, il top! Abbiamo usufruito del centro massaggi, le ragazze molti brave. Ottima la colazione
Cons: Il cameriere del ristorante al 16esimo piano, abbastanza scorbutico.... una sera abbiamo mangiato al ristorante al buffet, non c era quasi più niente e abbiamo speso tanto.
Daniel
6 months ago
9.0
Zoran
6 months ago
10.0
Beautiful room, very kind staff. Very clean. Good breakfast. Close to the old city centre. Great value for money. Would love to come back.
Emily
6 months ago
8.0
The breakfast was the best part of our stay! SO many options for different eating preferences and an opportunity to try local dishes as well. The location worked well for a quick stay and a little exploring. They were able to call taxis for us to explore or go to the train station.
Josef
6 months ago
8.0
Ich bin jedes Jahr einige Male in diesem Hotel und allgemein sehr zufrieden.
Cons: Das kalte Frühstückbuffet könnte besser sein. Die Auswahl der Salate und Käse ist eher bescheiden.
Ozgur
6 months ago
9.0
Catherine VASTEL
7 months ago
9.0
Accueil chaleureux- Voiturier- Personnel au petit soin pour nous. Excellent petit déjeuner et dîner. Chambre très propre et fonctionnelle. La localisation est parfaite pour visiter Casablanca.
Cons: /
Zoubir
7 months ago
10.0
Very nice place
Dejan
7 months ago
9.0
hai67
7 months ago
9.0
Eric Tucci
7 months ago
9.0
Saïd
7 months ago
9.0
Hui Chi
7 months ago
8.0
Nice hotel
Cons: Food can be improved greatly. I tried breakfast which was really boring with limited choices. Very pathetic small pieces of fruits. I took a peek at the dinner buffet and the spread was very small and did not look appetising.
Fatima
7 months ago
10.0
mamadou
7 months ago
8.0
Leonardo
7 months ago
8.0
Steomondo
7 months ago
8.0
Ra
7 months ago
8.0
layla
7 months ago
9.0
IVIBLUE PROVENCE
7 months ago
9.0
MANU
7 months ago
8.0
Jakub
7 months ago
8.0
Smoothest check-in I've ever seen and polite, helpful staff overall. Decent breakfast (including soups) and a clean, upgraded room with views. Room-service food was okay and not too pricey. Lounge bar upstairs has nightly shows, cozy ambience and good tea. Luggage storage was nicely streamlined.
Cons: Getting things delivered to the room is a drag - iron needs to be ordered from the front desk but it takes up to an hour to arrive and will be taken away the same day (we didn't know that). There are few lights in the room and especially in the bathroom - just one overhead bulb casting cold clinical light, no backlit mirror.
Marco
7 months ago
9.0
Daniela
7 months ago
10.0
Opravdu hezké a útulné ubytování, dobrá snídaně, dobrá lokalita.
Miguel
7 months ago
10.0
Quartos modernos, espaçosos e confortáveis. Bar animado com música ao vivo.
Cons: Serviço de concierge poderia ser melhor. Go the extra mile.
MS25
7 months ago
8.0
The room size was great and the bed comfortable and I liked that the room had a desk and separate seating area. The location was good with lots of restaurant options nearby.
Cons: The seal in the shower was broken so the floor got very wet.
Niang
7 months ago
8.0
Sofia
7 months ago
8.0
tout était parfait
Cons: rien de spécial
Omar
7 months ago
8.0
La gentillesse et le professionnalisme de tout Le personnel de l’hôtel ( réception , conciergerie, spa et restaurant ) Le spa ( la salle fitness et la piscine chauffée ) L’emplacement , service parking gratuit L’accueil dans la chambre avec un corbeille de fruit et de gâteau traditionnel
Cons: quelques petits détails à améliorer au petit déjeuner mais il reste correcte et abondant.
Devmith
7 months ago
7.0
Great hotel - thought it was very clean and well attended. Staff was friendly and helpful and made our stay pleasant. Location was excellent! The places we found interesting were between 15 - 35 minute walk from the hotel which we thought was great.
Cons: The bathroom/toilet - extremely clean and modern BUT the glass is see through into the room. The glass is misted so there is no direct visibility of the shower but you can make out quite a bit. The entrance to the room passes directly in front of the toilet and there is no misting of the glass at eyelevel meaning a glance in the wrong way and privacy will be lost. I have seen this feature in a lot of modern hotels so it's not just here (I have no idea why or how it got introduced) but it did make sharing a room that much more awkward. The breakfast options cold have been improved but it wasn't a dealbreaker.
Bahija
7 months ago
10.0
Presque tous
Cons: Le bruit de l’extérieur la nuit de la chambre 501
Mahony
7 months ago
5.0
Emplacement tres bien. Facile à marcher partout. Chambre propre et spacieuse Concierge tres gentile et service au bar pour le cafe Cafe au bar excellent Vue du rooftop
Cons: Choix petit dej tres limite . Pas de pain complete. Tres peu des fruits et noix. Mauvais qualite du cafe (Nescafé) Carte tres limitée au rooftoop Chambre avec twin quand j'ai demandé double lit Pas de jardin
gabriel
7 months ago
4.0
Cons: stereotype massenarchitektur mit massenbuffet am morgen - nicht persönliches
Virginie
7 months ago
9.0
Très bon emplacement . Personnel très sympathique et prévenant. Très propre.
Moustapha
7 months ago
10.0
Tudor
7 months ago
9.0
Victoria
7 months ago
10.0
Clean modern hotel. Great pool. Very good breakfast
Charlotte
7 months ago
8.0
Tout était bien dans l'ensemble
Larisa
7 months ago
10.0
Farah
7 months ago
5.0
Location was great. Walkable distance to many great spots (coffee shops, restaurants, and shopping)
Cons: AC did not work! Apparently this has been a reoccurring issue for months and they did not make us aware of this until AFTER we complained. They did not provide any liable solutions-- simply told us "sorry and that it's being worked on and that i should open the (screenless) window in our room for air" !!! If our stay wasn't so short, i would have immediately demanded a refund and checked out!
Yehonatan
7 months ago
10.0
Fred
7 months ago
8.0
almoutairi
7 months ago
8.0
Olli-Valtteri
7 months ago
9.0
Jurgen
7 months ago
8.0
Het dinner op het bovenste verdiep met zicht op de Hassan II moskee. Het ontbijt was ook divers en lekker.
Cons: De grootte van het zwembad. Het gebrek aan een alcoholisch drankje.
Francesca Gioiosa
7 months ago
10.0
Erinomaisen ystävällinen ja huomaavainen palvelu koko hotellissa. Hyvä sijainti ja hienot huoneet. Kattava aamiainen, joka sisälsi paikallisia erikoisuuksia ja kansainvälistä aamupalatarjoilua. Erityisesti respan Walid oli hyvänä apuna, concierget, siivoojat ja aamupalatarjoilun väki ansaitsevat kaikki kiitoksen erinomaisesta ja ystävällisestä palvelusta.
Michaël
7 months ago
10.0
Très bon hôtel bien insonorisé. Le petit déjeuner était très bon. Superbe piscine. Belle vue sur la mosquée Hassan II.
El Idrissi
7 months ago
6.0
Elasri
7 months ago
9.0
Ahmed
7 months ago
6.0
-Le confort des chambres. -La propreté. L’accueil
Cons: Le personnel du petit déjeuné n’était pas bon nous pousse à s’en aller alors que nous avions pas terminé.
Fahad
7 months ago
6.0
The hotel is located on vibrant street with cafes and resturants.
Cons: The bedroom was below the expectation. The decoration was basic, the bathroom was very small. The noise from the nearby rooms and corridors was high. The pillow was hard.
Mohammed
7 months ago
10.0
Everything was perfect kindly receptionist that give us upgrade to the room Very clean rooms and bath Excellent view and location
Cons: Really nothing, for sure I will book again!
Brahim
7 months ago
10.0
Super hotel - ontbijt fantastisch voldoende keuze- vriendelijke personeel .
Luca
7 months ago
9.0
Tutto ok
parvine
7 months ago
8.0
Like: staff was great, rooms are comfortable and location. Dislikes: a/c wasn’t cooling properly and breakfast quality wasn’t amazing. Blankets could be more comfortable, found it hard and heavy.
Nermin
7 months ago
9.0
every thing about the hotel. Staff, room, bed is very comfortable, breakfast is diverse.
Cons: The water pressure in the bathroom was low. My room was on the 15th floor
Arwa
7 months ago
10.0
Jolyon
7 months ago
8.0
Lovely hotel and room. Panorama restaurant very nice. A few little niggles. TV didn’t work. Hotel is alcohol free so no wine with meal.
Haruna
7 months ago
9.0
・宿泊前にbooking .comを通して質問メッセージをいくつか送ったのですが、すべて回答いただけてありがたかったです。 ・私の拙い英語にも関わらず、スタッフの方々がみなさんとても親切でした! (ルームキーが使用できなくなった時やタクシーの予約などスムーズに対応いただきました。 ホテルで円→MDHの両替がすぐにできず困っていましたが、代替案を出していただき近くの両替所を案内していただき助かりました。) ・お部屋が綺麗でよかったです。
Cons: 海外だから仕方ないのかもしれませんが、シャワーの水圧が弱めでした。
lise
7 months ago
8.0
Quartos amplos, confortaveis e limpos.. Café da manhã bom mas poderia ter mais opções
Cons: Pouco afastado das atrações turisticas
michaelaa884
7 months ago
6.0
First impressions were that this was a very nicely decorated and furnished hotel. The concierge was excellent. The lady on reception polite and the next day very complimentary. However the older guy on reception when I asked him to get us a taxi he was irritated and then asked concierge to get it but instead of informing me he left us sitting there like lemons. This level of belligerence by reception staff isn’t acceptable. Our room was immaculately clean and the housekeeping staff were absolutely excellent. Kind and caring did a great job. The hotel is mainly kept very clean but the swimming pool is filthy green algae growing on the wall of the pool. I had a serious accident in the swimming pool and have gone home in pain I injured my coccyx which is damaged and I could have ended up in hospital as my head banged off the ground with such force. I slipped backwards as the water runs out from the shower that is at the entrance to the pool area. Not only is the shower in a stupid place the tiled floor is extremely slippery and the tiling isn’t safe for a pool area. There are mats around the pool there should be a mat outside the shower area to prevent slipping. There’s also no changing rooms in the pool area. The only changing rooms are located inside the gym which isn’t conducive. We stayed here for a week. As brits we like a beer and wine with a meal same as the French and most international countries. This hotel does not sell alcohol and the day we wanted to eat in the restaurant we were banished to a smoky cafe area to eat a meal because frustratingly on Friday there was a huge deluge of tourists and locals who hijacked every eating area in the place. Still the food we did have was delicious. There was no way we would have eaten in the buffet it was like a cattle market. However given the way the hotel disregarded the needs of guests staying longer than a night we went elsewhere to the Barceló down the road for food and drink with a good selection of wines and very attentive friendly staff which was excellent and a far better service and ambience. The Idou Anfa hotel must lose a lot of business because of the lack of food and drink options for international travellers. We ate and drank Moroccan food and wine which is what we came for! I appreciate we were in a Muslim country and it was Ramadan too and I wouldn’t have even mentioned about wine etc what really got me was the huge private function and that awful buffet took precedence over everything and there was no where for us to have a peaceful meal room service the phone was off the hook for hours. We had been out site seeing all day and really wanted to relax with a lovely meal even if it was minus wine instead we had to sit in the cafe area to eat and have people smoking cigarettes which is disgusting. In this day and age there should be no smoking. We had a room at the back and banging and building work kept me awake at 3am. This was only on one night before Eid and wasn’t the hotels fault. The breakfast was plentiful such a huge variety most days we got food. There was also an eggs option. But many days we got there between 9.30 and 10.15 no bread for toast left no Moroccan tea and other items not replenished. So if you do stay here ensure you attend breakfast before 8.30am
Helen
7 months ago
10.0
Sonia
7 months ago
10.0
It was modern and clean.
Rob Book
7 months ago
10.0
Gaspard
7 months ago
7.0
The pool is not nice at all, not clean and the dedicated room is not even properly maintained, poorly painted and a bit dirty. Overpriced
Pedro
7 months ago
9.0
Boa localização e conforto muito bom
Cons: O pequeno almoço podia ter mais alguma variedade de produtos
ANDREA FILIPPO
8 months ago
9.0
Ahmad
8 months ago
9.0
The location is good although although a bit can be noisy from the traffic. Good choice of food and excellent buffet.
Cons: The curtain does not black out the room.
Agajan
8 months ago
9.0
rechardg2025
8 months ago
10.0
Thanks to all the room service staff, especially LAHCEN , for the wonderful suggestions for dishes and beaverages, speedy serving, and the hospitality at hight level. Thank you from the heart.😍we Will come back . keep it up #idouanfa #hotels
Aly
8 months ago
10.0
joel
8 months ago
8.0
herve
8 months ago
9.0
Le personnel l’accueil et les prestations
Inna
8 months ago
10.0
RUBEN
8 months ago
9.0
MUY BIEN
Wendy Swart
8 months ago
8.0
Jamat
8 months ago
9.0
Daniel
8 months ago
7.0
Cons: la piscine, l'eau pas très propre et des personnes visitant les lieux avec leurs chaussures de ville
Jiri
8 months ago
9.0
Abdellatif
8 months ago
8.0
Anne
8 months ago
9.0
abdoul kader
8 months ago
10.0
Très propre
Cons: L’accueil
Hmd
8 months ago
7.0
Lydia
8 months ago
7.0
Location
Cons: Staff in the breakfast area was not courteous.
Mikhail
8 months ago
8.0
Все было неплохо. Чисто, тихо. Приличный завтрак. Удобная кровать.
Cons: Отель полупустой, но номер нам дали на сторону противоположную океану, на этаже, где шел небольшой ремонт. Одна бутылочка воды на двоих, нет халатов и тапочек.
Rune
8 months ago
9.0
Feridun
8 months ago
10.0
abdullah
8 months ago
9.0
Everything about the hotel was beautiful.
MHD
8 months ago
6.0
Cons: La garantie ( caution via pré-autorisation bancaire ) a été débloquée 1 mois après mon séjour càd le 07.03.2025 et ce après plusieurs mails. Ils disaient que c'était notre banque alors que ma banque ( Européenne ) m'a confirmé 2 fois que c'est l'hôtel qui a mis une date de remboursement après 1 mois. Ce n'est pas correcte , il faut avertir les clients que la garantie restera bloquée plus d'un mois mais surtout il faut arrêter ce système. Il faut aussi savoir que le système de climatisation ( pour la plus part des chambres ) n'est pas individualisé , si vous voulez allumer la climatisation en février, parce que dans votre chambre il fait assez chaud , il y a des fortes chances que vous ne pourrez pas. ( Message destiné uniquement dans un but constructif et j'y retournerai si ces problèmes vécus sont réglés ). Sinon l'hôtel est très bien placé.
lila
8 months ago
8.0
Room was very clean - shared the room with a friend and it was a bit tight but we managed. Location was alright - its about 30 mins walk from Hassan II Mosque and the beach. There is a convenience store next door which was great to get bottled water. Starbucks was right in front, next to Burger King. there are also a few nice restaurants around the area. Spa was good - with a small swimming pool.
Cons: Nothing in particular.
MEHDI
8 months ago
8.0
عموما الاستقبال جيد والخدمات كذلك
Cons: لم يعجبني طول انتظاري في احد الايام تجهيز الغرفة وتسليمها وكنت محتاجا لبعض الراحة قبل معد عمل لكن للأسف لم أستطع ذلك وربما كان ذلك ناتجا عن قلة عمال التنظيف
Musaad
8 months ago
7.0
Avraham Shlezinger
8 months ago
9.0
מיקום צמוד לבית הכנסת. ארוחת בוקר היה פירות וירקות בשפע המאפשר לאכול לשומרי כשרות. חדר נקי ומסודר.
meryem
8 months ago
10.0
Le confort, la situation géographique, la Propreté Le personnel
Cons: Matelas un peu durs mais on y dort très bien
Kateřina
8 months ago
9.0
Very clean, big and comfortable rooms. Exceptionally calm room and comfy big bed. Warm and big indoor heated pool.
Cons: Location is central, though the mosque and medina are a bit far. Breakfast was big but a bit messy, I would except coffee machine to make coffee from real coffee beans instead of Nescafé.
Aurel
8 months ago
10.0
Propre et accueillant Parking à disposition
Cons: Absence de balcon
El Hadji Abdoul
8 months ago
9.0
L’accueil
Cons: Ras
Paul
8 months ago
10.0
Sabrina Benamara
8 months ago
10.0
Omar Benkura
9 months ago
10.0
Umashankar Balasubramani
9 months ago
9.0
Room size was good
Cons: Toilet should have been better
Shan
9 months ago
8.0
KOUASSI
9 months ago
8.0
A l'étroit
Cons: Le personnel
Widad
9 months ago
10.0
J’ai séjourné une nuit à IDOU ANFA, et tout était impeccable du début à la fin. La chambre était exactement comme sur les photos du booking, propre, confortable et avec une vue magnifique sur la ville, comme je le souhaitais. Un grand merci à Walid de l’accueil, qui a été au top ! Il nous a reçus avec beaucoup de gentillesse, a pris en compte toutes nos demandes et a fait en sorte que notre expérience soit parfaite. Un service client vraiment à la hauteur ! 👏
Cons: Rien à signaler
Khalid
9 months ago
7.0
Le personnel L’emplacement Le rapport qualité prix
Cons: Télévision trop vieille Le matelas pas très confortable
Gabrielle
9 months ago
9.0
Elsbeth
9 months ago
8.0
Nettes Hotel mit toller Aussicht (9.Stock) auf die Stadt, das Meer und die nicht zu übersehende Moschee
BAYACOUBA
9 months ago
8.0
Frédéric
9 months ago
10.0
Elisa
9 months ago
10.0
Mi e piaciuto tutto
Yasmina
9 months ago
10.0
I was so happy with my stay in Idou Anfa. The staff was wonderful and hospitable Everyone greeted me with genuine kindness from the moment my taxi dropped me off. My room was perfect and had all I needed and even a great view. I will absolutely stay again! The location is excellent and you can walk to anything you want or need . It’s for me the prime locaton in the heart of Casa. Thank you all the management team and staff for being rigorous about all the details that matters .
Ben
9 months ago
10.0
Badr
9 months ago
10.0
INESSE
9 months ago
8.0
Ferenc
9 months ago
9.0
Cons: Tout était parfait uniquement le lit était un peu dure
Ayah
9 months ago
10.0
Hocine
9 months ago
8.0
Jennifer
9 months ago
9.0
Mustapha
9 months ago
8.0
Heel schoon. Geweldig ontbijtbuffet. Lunch buffet ook erg geweldig. Heerlijk gegeten. Medewerkers professioneel, top.
Cons: Niks
Gigliola
9 months ago
8.0
Faed Asfour
9 months ago
10.0
تمت ترقية الحجز لتكون غرفة مطلة على البحر و مسجد محمد الخامس، نظافة الغرفة ممتازة، طاقم مبتسم و رائع و يرحب بالزوار، جميع وسائل الراحة كانت متاحة، موظف الاستقبال وليد، موظفي الامن، مسؤولة النظافة، جميعهم رائعين، حصلت على هدية من الفندق و اعتقد انني سأعيد التجربة مره اخرى.
Jay
9 months ago
8.0
Great location Friendly staff
Cons: No water supplied in room.
Mourad
9 months ago
7.0
Emplacement
Cons: Le voisin faisant du bruit à 2am
Meir
9 months ago
9.0
מיקום וסוויטה מהממת עם נוף לים
Cons: את שירותי החנייה פשוט מתחת לכל ביקורת
Julien
9 months ago
8.0
localisation confort
Cons: rien
yasmina
9 months ago
9.0
so happy with everything with the hotel, from the warm welcome and prompt cheking to the very confy room. at all times i am greeted with the true moroccan hospitality. value is exellent for the best location in casablanca
asmae
9 months ago
6.0
Ieda
9 months ago
9.0
Abdelbassit
9 months ago
9.0
Zoubeir
9 months ago
7.0
GabrielLucian
9 months ago
10.0
Adi
9 months ago
7.0
Ili
9 months ago
10.0
Hygiëne
Cons: Niks aan te merken
Faisal S Al madani
9 months ago
6.0
Mehdi
9 months ago
10.0
Colette
9 months ago
8.0
Elizur
9 months ago
10.0
מרכז העיר
Bernard
9 months ago
8.0
Chambre confortable. Peignoir à disposition.
Mhd Abdul Rahman
9 months ago
10.0
Mohammad
9 months ago
5.0
Georgii
9 months ago
10.0
Carla
9 months ago
7.0
Hôtel très propre et confortable... très jolie vue du roof top sur la grande mosquée
Cons: Petit déjeuner qui n'est pas à la hauteur, beaucoup de choix... mais rien de bon....et jus d'orange industriel, franchement c'est lamentable vu le standing et le prix du petit déjeuner
梦姣
9 months ago
9.0
Ahmad
9 months ago
10.0
TE
9 months ago
8.0
guter Komfort zu einem vernünftigem Preis.
Cons: das Türschloss des Zimmers war kaputt, und nicht alle Zimmer hatten air-condition.
Rajae
9 months ago
8.0
The food was beyond excellent I recommend their restaurant it will make your stay perfect and you will enjoy proper Moroccan food.
Cons: The air-conditioning was deactivated by the hotel the explanation I had was " it's the beginning of spring and the temperature of the city doesn't require any heating and cooling" which was true at some point. However, Air-conditioning is for me something that is important especially when I have a shower early in the morning and at night when the temperature was very low in Casablanca and I felt cold.
nawaf
9 months ago
10.0
Alexis
9 months ago
8.0
maria alejandra aranguri
9 months ago
9.0
Mohamed Amine
9 months ago
8.0
Robert
9 months ago
9.0
I liked location, excellent indoor swimming pool and gym, room had beautiful views of Hassan Mosque, good quality breakfast, nice sized room, helpful concierge, floors in room not slippery
Cons: The interior design of lobby not attractive
مجهولة
9 months ago
10.0
مجهولة
9 months ago
10.0