Mandarin Oriental, Bangkok
Chain: Mandarin Oriental Hotel Group
Description
Experience unparalleled luxury at the Mandarin Oriental, Bangkok, where your comfort and satisfaction are our utmost priorities.
Indulge in Relaxation
Unwind at our tranquil full-service spa, offering a range of soothing massages, rejuvenating body treatments, and refreshing facials. Dive into serenity with our two outdoor swimming pools and unwind in the sauna after a thrilling day of exploration.
Culinary Delights
Savor exquisite dining experiences at any of our 12 restaurants, including the renowned Lord Jim's seafood cuisine. Enjoy 24-hour room service, or grab a quick snack at our café — there's something for every palate.
Convenience and Comfort
Our elegantly designed guestrooms are equipped with modern amenities such as LCD televisions and plush bedding. With complimentary area shuttles and business facilities, we ensure both relaxation and productivity go hand in hand.
Book your stay and embrace the luxury of Mandarin Oriental, Bangkok today!
Sentiment Analysis
Exceptional service
Great location
Excellent food
Beautiful rooms
Popular Amenities
Meeting rooms
Full-service spa
Fitness facilities
Proposal/romance packages available
No single-use plastic straws
No single-use plastic water bottles
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Designated smoking area
Concierge service
Steam room
Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
Availability Side
Deluxe Suite, 1 Bedroom (Twin)
2 Twin Beds893-sq-foot individually decorated room, furnished balcony with river views Layout - Separate sitting areaRelax - In-room massage available...
Mandarin, Room, 1 King Bed
1 King Bed678-sq-foot individually decorated room, furnished balcony with river views Layout - Dining area and sitting areaRelax - In-room massage ava...
State room Twin
2 Twin Beds657-sq-foot individually decorated room, furnished balcony with river views Layout - Dining area and sitting areaRelax - In-room massage av...
State room King
1 King Bed657-sq-foot individually decorated room, furnished balcony with river views Layout - Dining area and sitting areaRelax - In-room massage ava...
Deluxe Premier Room King
1 King Bed463-sq-foot room with river views Layout - Separate sitting areaRelax - In-room massage availableInternet - WiFi and wired internet access E...
Chao Phraya room Twin
2 Twin Beds376-sq-foot room with river views Layout - Separate sitting areaRelax - In-room massage availableInternet - WiFi and wired internet access...
Premier Suite King
1 King Bed1163-sq-foot individually decorated room, furnished balcony with river views Layout - Dining area and sitting areaRelax - In-room massage av...
Chao Phraya room King
1 King Bed377-sq-foot room with river views Layout - Separate sitting areaRelax - In-room massage availableInternet - WiFi and wired internet access E...
Junior Suite, 1 King Bed, Terrace
1 King Bed1044-sq-foot individually decorated room, furnished balcony with river views Layout - Bedroom, dining area, and sitting areaRelax - In-room...
Authors' Suite King
1 King Bed1087-sq-foot individually decorated room, furnished balcony with river views Layout - Bedroom, dining area, and sitting areaRelax - In-room...
Deluxe Premier Room Twin
2 Twin Beds463-sq-foot room with river views Layout - Separate sitting areaRelax - In-room massage availableInternet - WiFi and wired internet access...
Chao Phraya Suite King
1 King Bed893-sq-foot individually decorated room, furnished balcony with river views Layout - Dining area and sitting areaRelax - In-room massage ava...
Authors' Suite Twin
2 Twin Beds1087-sq-foot individually decorated room, furnished balcony with river views Layout - Bedroom, dining area, and sitting areaRelax - In-room...
Deluxe 1 Bedroom Suite King
1 King Bed893-sq-foot individually decorated room, furnished balcony with river views Layout - Bedroom, dining area, and sitting areaRelax - In-room m...
Deluxe Balcony Room King
1 King Bed398-sq-foot individually decorated room, furnished balcony with river views Layout - Separate sitting areaRelax - In-room massage availableI...
Guest Sentiment Categories
Cleanliness
Cleanliness was appreciated but mentioned that some interior finishes are getting a little tired.
Service
Exceptional service often highlighted across multiple reviews.
Location
Great location mentioned frequently, adding to the overall experience.
Room Quality
Rooms are good but there are suggestions for improvement.
Amenities
Amenities were noted as excellent, with specific mention of the pool and dining options.
Value for Money
Though expensive, many reviews align on it being worth the treat.
Food and Beverage
Food, especially breakfast, was consistently praised for quality and variety.
Overall Experience
Overall experiences were highly positive with minimal criticisms.
Hotel Rules
Check-In / Check-Out Policy
Check In
3:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show Less<ul> <li>One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. </li><li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>No pets and no service animals are allowed at this property. </li> </ul>
Reviews (236)
75xtof
1 month ago
10.0
Exceptionnal experience for the most reknown hotel in Bangkok (so well deserved). Service +++ attention to every details, food especially breakfast quality and diversity (many vegetarian qualitative options), Bamboo bar back in the 50´s, suite over the river. #bestplaceinBKK
WasinMana
2 months ago
10.0
The Mandarin Oriental, Bangkok, is truly world-class. We will absolutely be back to this specific property, and based on this exceptional experience, MO will be our first choice when booking hotels in other global destinations going forward. Thank you for the incredible memory!
sukiaa2017
2 months ago
6.0
Not as nice as other Mandarins I’ve stayed in the past. The service, atmosphere, and overall experience fell short of the standard I’m used to from their properties.
SteveHK_8
2 months ago
10.0
The staff at the MO Bangkok are truly exceptional. Their ability to remember and recognise guests and treat them more as friends and family is something quite extraordinary to experience. The location and F&B facilities are truly memorable and the rooms good although there are a few aspects of the rooms that could be improved.
Roving50136156062
2 months ago
10.0
Great food.. excellent service. Professional and courteous staff. Overall it was such a nice experience. Must visit place to witness warm and great hospitality.
153mariannh
2 months ago
10.0
Service is truly impeccable! Beds are soft (which is hard to find in Asia) and the whole experience is extraordinary. Carpet and some interior soft finishes are getting a little tired but that’s just being nit picky.
DavidG897
2 months ago
8.0
The location is great and the accommodation was good The Verandah restaurant was excellent The issues that arose with the concierge, in relation to a non boat pick-up, occasionally in the restaurant but most notably at the front desk on check out seemed all to do with communications, arising mainly due to poor understanding of plain English. This was not an issue at other hotels we stayed at in Thailand and Cambodia, so the Group appears to have challenges to overcome if the hotel is to rated as Excellent, at least by this Reviewer Overall the rating is Very Good, but no better
AshelyMC
2 months ago
10.0
This was the nicest hotel that I've ever stayed in. From the beautifully appointed room to the excellent breakfast and, of course, the amazing pool, it was a pleasure being here. But the best part of all was the wonderful service from everyone at the hotel. Such a delight! Thank you.
mandjpenny
2 months ago
10.0
Wonderful hotel. Lovely room (910) with great river views ….good to be on higher floors to get the views Excellent breakfasts and evening meals Staff really helpful and friendly. Hotel has its own boat which gets you to other side of river
r2thebizel
2 months ago
10.0
It is really a 6 star in its own right with the attention to detail, rooms, staff and location. 5 stars are so varied, especially in Asia, this is in a league with only a few others. Very expensive, but worth a treat.
wacko123
2 months ago
10.0
Renovation of tower rooms have made them much more attractive. Breakfast was superb. Chinese restaurant very nice. Thai Terrace slightly disappointing. Expensive but perhaps just about worth it.
nicholassS5094KC
2 months ago
10.0
Literally perfect. Breakfast is defintely worth having. It isnt cheap, but worth the treat. The best hotel i have ever stayed in.
778thiloh
2 months ago
10.0
Peter from the Concierge Desk - best Concierge in Bangkok and a very nice guy! The Hotel is excellent. Dinner at the river is wonderful and to take a swim in the pool is brainstorming
NormanE_12
2 months ago
10.0
Amazing experience in all respects. Exquisite property, beautifully located on the river. Room was gorgeous and very well-designed with great view. All staff extraordinarily helpful and attentive. Breakfast buffet sensational, lunch delicious. Hope I can come back soon.
sarahdX8230JF
2 months ago
10.0
This was a beautiful hotel with well-maintained grounds, stunning interiors, and exceptional service. We arrived very early in the morning, and the staff went above and beyond by getting us into a room by 10 a.m.—well ahead of check-in time. Every interaction we had with the team was positive; they were polite, attentive, and proactive in addressing even minor details. The location is great, right on the river, and the team was happy to arrange a tuk-tuk for us anytime. The poolside service was outstanding—drinks were refilled promptly, and the staff even kept our beer on ice so it stayed perfectly cold. The restaurants were excellent as well. Honestly, we have zero suggestions for improvement; this was easily the most perfect hotel experience we’ve ever had.
rbmz
2 months ago
10.0
The MO is a hotel, which stands proud on the banks of the Chao Phraya river and is in a class of its own. The service received from our initial reservation directly with MO, to reception at check-in to the Chao Phraya room, the attentive butler all exceeded our expectations. The room size and décor were comfortable and relaxing, as one would expect. The Veranda buffet breakfast was most satisfying and extensive with the cold towel at the end of the meal a nice touch. We enjoyed lunches at The Veranda and were spoilt by the excellent service from the staff. The treatments at Mandarin Spa provided and excellent start to our stay and was money very well spent! We also had afternoon tea in the Authors Lounge. On making the reservation we were advised on the dress code, again with the Invitation and of course it’s on the notice at entry to the lounge. Men were advised to wear long trousers and shirts with collars. Then why were five men in shorts and one in a tee shirt (29 Oct). If the dress code is not challenged then it’s all a bit pretentious. At Raffles Singapore and the Ritz in London the code is applied! The afternoon tea itself was very good!
swiss3
2 months ago
10.0
It is still the best hotel in Bangkok, but there have been a few minor negative points. It is clear that corners are being cut in terms of quality. The bathroom amenities in the room have been replaced with lower quality ones (the soap, for example, used to have an incomparable, beguiling scent – this has now completely disappeared). The fruit in the room was no longer being replaced. The daily newspaper was no longer in the newspaper box. In the Authors' Lounge, they have also replaced the best quality tea brand, ‘Mariage des Frères’, with its cheaper imitation, TWG. Then there is the catastrophic deterioration of the beloved old China House restaurant – both in terms of interior design (no longer the iconic 1930s Shanghai design, which was absolutely unique, but a boring mainstream design that almost every better Chinese restaurant now has) and the boring selection of dishes, as well as the quality; in some cases, the beef was very chewy. Then the Sala Rim Naam terrace also deteriorated in terms of food quality (except for the sticky rice and mango dessert), and the worst thing was the constant engine noise from the hotel's own boats, which are parked there in the early evening, when we had dinner, with their engines running, making it impossible to have a quiet conversation with the person opposite you – I hope this will be corrected as soon as possible. However, there is also a positive point: the breakfast buffet is now more open and better organised, and the quality of the baked goods has clearly improved. So I hope next year, these issues were solved and I can say from the button of my heart: it is the best hotel in Bangkok.
886hwas
2 months ago
10.0
Every staff at hotel is nice starting from reception, butler, housekeeper until serving staffs in Verandah and breakfast. However if you could improve to have umbrella service to take customers back to transfer boat like other hotels would be much appreciated.(It rained during I take boat transfer back to hotel from ICON SIAM)
S3154YDericc
3 months ago
10.0
It is by a good measure that the Mandarin Oriental Bangkok truly stands above any other high end hotel we have stayed at. The food venues were all outstanding, the amenities were easily first class and the service overall was simply unmatched anywhere we have ever been. I would recommend the experience you have worked to deliver for us to anyone anytime and could not speak of it in any other words than glowing praises with the hope that my words measure up with our feelings. Awesome!
284jorgec
3 months ago
10.0
We travel very very often and have stayed at numerous high luxury hotels like Ritz-Carlton, W, The Peninsula , Shangri-La, and others, the Mandarin Oriental Bangkok surpassed our expectations We were celebrating our wedding anniversary and the hotel went above and beyond to make us feel celebrated . A welcome gift awaited us in our room, and we were upgraded to an astounding balcony river-view suite. Each detail of the property is completely flawless from the service to the fragrances all around the hotel. The breakfast buffet is 5 stars experience, a wide selection of dishes with a wonderful see of the river waterway. Our dinner at Sala Rim Naam was exceptional, excellent food with an amazing Thai culture show. What really sets this hotel apart is the exceptional staff, I genuinely kind and caring. Every interaction we experienced was warm, welcoming, and really caring. My spouse felt unwell during our staau and they make sure she was comfortable and well looked after. The pool area is wonderful and quiet, with a few little cabanas alongside it. We chose the small pool next to the main one due to a better view of the river waterway and infinite pool Without a question, this is the most excellent hotel we have ever stayed at. Each minute was extraordinary, and it was worth every penny. A really world-class experience
lester_B75
3 months ago
10.0
Maybe the best service in the world: floor butler unpacking your suitcase, house keeping, everything. Very good location as well. Breakfast is great, alongside the river.
islandgal66
3 months ago
10.0
Everything from check in to check out was superb. The staff are highly trained and extremely friendly. The hotel itself is beautiful with attention to every detail. The room was thoughtfully designed, extremely quiet and comfortable. The pillows and bedding are wonderful! The pool is large and there are lots of loungers. The complimentary coconut ice cream was a nice surprise in the afternoon!:) Finally, the breakfast buffet was amazing! Sitting on the terrace overlooking the river having basically anything you can think of for breakfast is something else! We loved every minute of our stay and will be back! ⭐️⭐️⭐️⭐️⭐️
jljm2013
3 months ago
4.0
After more than 15 years, we were looking out to a long-awaited longer stay at the MO in Bangkok. Our airport pickup already raised some concerns. Our names or the hotel name weren't visible. The hotel's designated airport attendant was asleep somewhere. Strange. Eventually, we were escorted to our van. A short drive took us to the hotel. The room is beautiful, bright, and clean, with a lovely river view. A butler is available on the same floor. The restaurant with its riverside terrace is nothing like it once was. The service is poor. The food isn't good, especially considering the prices. The soup is cold and the cocktails are awful. The breakfast buffet is served in the morning on the same terrace. The first few days were fine. Our unforeseen last day was a huge disappointment. We were given a terrible table right next to the buffet, far from the river. It was stuffy. We asked for another table; a table by the river wouldn't be possible, even though many tables were free. The explanation: some guests are more equal than others. Those guests are long-term guests and frequent returnees. Big disgrace. After complaining, we finally got a rather ugly table by the river. For us, it was time to leave the hotel early, never to return. The French F&B management has managed to completely ruin this once-great hotel. Such a shame.
kingulicharles
3 months ago
10.0
First of all, I would like to sincerely thank the entire team at Mandarin Oriental, Bangkok for once again making our journey a memorable one. I was delighted to see familiar faces such as Mayuree and Tanguy. Although we missed them at check-in, I truly appreciated that they made time to greet us during breakfast, which really gave us a sense of coming home. The swimming pool remains my favorite facility, and I was very happy to see the poolside team again. Their attentive service is always one of the highlights of my stay. This time, I also had the chance to dine at the newly opened French restaurant. The dishes were refined and creative, especially with the use of Japanese culinary elements and innovative pairings. I was deeply impressed by the colleague who served our table, providing detailed explanations and attentive care, as well as by the host who kindly shared insights into the restaurant’s design. These touches truly elevated the entire experience. Our butlers on the floor was also exceptional. The room was meticulously cleaned, and each time we returned or passed by, they greeted us warmly. Their care added significantly to the overall experience. Additionally, I would like to express my sincere thanks to our day-tour guide, Yo. His detailed explanations and perfectly arranged itinerary allowed me to gain a much deeper understanding of Bangkok and enjoy an incredible variety of delicious food. Thanks to his guidance, our one-day tour was both enriching and enjoyable. On my next visit, I would love to have Yo arrange another tour for us with a different theme. That said, I regret to share some concerns regarding the room arrangement and communication with the Sales Department. Originally, through our travel agency, we had been informed of a complimentary upgrade option, and we expected to stay in the Author’s Suite. However, upon arrival, we found that our assigned room type was not what we anticipated. According to Henry, the Assistant Director of Sales, there had been a recent internal adjustment in the upgrade hierarchy, which the agency was unaware of, and we only discovered this change at the very last moment. While I acknowledge that the room we received was objectively larger and an upgrade compared to the Author’s Suite—and we appreciate the hotel’s generosity—the way the situation was handled was disappointing.Henry promised to provide us with a booking confirmation the following week. However, weeks have passed without a clear update. Replies have been slow, and in the end, I even experienced messages being left unanswered and readed. This level of follow-up and communication is surprising and difficult to reconcile with the high standards we usually associate with Mandarin Oriental. Normally, whether it is a concierge inquiry or a booking question, responses are always timely. Considering that this was essentially a complaint matter being handled by a senior manager, the lack of clarity and responsiveness was especially concerning. If Henry is too occupied with other priorities, perhaps additional support could be arranged so that such issues are not overlooked. We remain loyal fans of Mandarin Oriental and cherish the warm hospitality we usually receive. I hope this feedback will be taken constructively, as we truly look forward to continuing to stay with Mandarin Oriental, Bangkok in the future.
dantel377
3 months ago
8.0
Classic luxury on the Chao Phraya with polished rooms, standout breakfast and a spa worth scheduling; the boat shuttle makes sightseeing easy - ask concierge for dinner reservations on the river.
T_Angie_0000
3 months ago
10.0
It was truly an amazing experience! Sadly we would only stay there for 2 nights :( We went to the Spa and it was absolutely phenomenal. We enjoyed every second from the moment we entered the area. Thank you Jolene, Anuwat; and Duk from Bamboo Bar for the exceptional service! We will for sure visit again!
JIT66
3 months ago
10.0
Great food, rooms, service - all around a wonderful experience. It was not the cheapest option, but it was the best! We did a massage at a local place and one at the hotel. Different experiences but the one at the hotel was just spectacular. What a treat!
Review000
3 months ago
10.0
Beautiful, grand hotel but with a warm, welcoming feel. Very spacious, well appointed and designed rooms. The best, luxury address in Bangkok!
Kateashby123
3 months ago
10.0
The team are all incredibly friendly, the breakfast buffet is amazing and I felt every detail from the housekeeping team. Thank you for making MO Bangkok a home away from home!
Global30244002902
3 months ago
10.0
I loved the hotel. The butlers were absolutely charming - the right balance between discretion and being hands-on. Proactively offering more water as I was obviously interested in whether there was any, and similarly with decaf coffee pods! I loved the pool area and the team there who were very obliging and immediately there to help! Great location and the boats run very regularly. I look forward to recommending this hotel to MANY more guests!
V4845ODchristianm
3 months ago
10.0
Everything as expected and even beyond. Real 5star service. A hotel with history and atmosphere. The perfect spot for our wedding anniversary.
Abesorai
3 months ago
6.0
I stayed there before several times. It was a great disappointment compare to previous experiences. Staff was not attentive. We had a baby and pram and there are many stairs to go to the boat service and breakfast. No one bothered to help us.
onlymyopinion0
3 months ago
10.0
We recently spent three nights at the Mandarin Oriental Bangkok, and all I can say is that this hotel has to be the best in the world. From the moment we checked in until the moment we left, we felt completely spoilt. My husband is an MO Pearl member, so we were able to take full advantage of the benefits — including early check-in, late checkout until 4:00 p.m., and complimentary breakfast. And what a breakfast it is! Overlooking the river, the setting is stunning, and the variety and quality of food are second to none. We spent our mornings relaxing by the huge swimming pool and enjoyed leisurely lunches at Verandah (not Vendra), which offers a great choice of both Western and Thai dishes. The bedrooms are beautiful, with wonderful views over the river. I especially love the luxurious bedding, and each room comes with its own butler — a lovely touch, even if you don’t use the service much. In the evenings, we enjoyed drinks at the legendary Bamboo Bar, which has an excellent selection of cocktails, wines, and beers, with impeccable service as always. Dinner at the Thai restaurant on the terrace was equally fabulous — delicious food in a romantic riverside setting. A special mention to Sukanya at the concierge desk, who was simply amazing. I needed help changing an airline booking and had no success online or over the phone. I left my details with Sukanya, and within 30 minutes she had worked her magic and sorted everything out for me. We can’t wait to return to this truly exceptional hotel. Every stay at the Mandarin Oriental Bangkok is perfection — it really is the best hotel in the world.
Tripstickers
3 months ago
10.0
We’ve never experienced this level of hospitality, from the doorman, to the receptionist, the lifeguard, the restaurant staff and offcourse our very own butler on floor 9. We shall never forget our stay …
Midwesttravelors
3 months ago
10.0
Excellent, exceptional hotel in every respect, from the location, to the staff, to the food on property, to the beautiful, beautiful spaces.
Nycrednyc
4 months ago
10.0
My stay was perfect. I don't think I could come up with a complaint. The staff were incredibly generous and helpful, and the hotel feels so welcoming.
Miyu
4 months ago
10.0
Very Nice
Travel55029501441
4 months ago
10.0
Much enjoyed its traditional high quality services and interior decor and flowers! Among otghers, its in room dinng presentation is one of te best among 5 star hotels
Luis
4 months ago
10.0
Outstanding service, best hotel in the world;) Bamboo bar live music it’s phenomenal. 5 stars
O7626ADricharda
4 months ago
10.0
All of the staff we interacted with were exceptional. Especially the food service people. The Hotel was extremely clean, our Suite was terrific with a wonderful view of the River. Boat trips from their pier to Icomsiam for shopping was great.
michaelbL583HD
4 months ago
10.0
The hotel gives you a traditional colonial feel. The staff is outstanding, especially with kids; they are fantastic, providing excellent service at breakfast, support at the swimming pool, and not to forget the numerous high fives the kids receive while going through the hotel. If you'd like to enjoy luxury from the airport to your room and back, using the limousine service is an outstanding option.
Alex
4 months ago
10.0
Cleanliness was impeccable. Great service including restaurants and the Bamboo Bar. Khun Wa Sin who serves dinner at the restaurant on the ground floor is provides excellent service.
Getaway08193415124
4 months ago
10.0
I love to come back always stay in Mandarin Oriental Bangkok is my home even I stay in Macau, but I love the Thai culture very kind friendly and respectful staff, I would like thanks to Pornsawan, Natthamon and Khun Pong for take very care to me and keep asking I need any assistance I feel so warm, and also all the staff very nice and respectful I love the breakfast is the best ever. The hotel room is very clean and comfortable bed. The location hotel is the best closed to shopping mall and very convenient to shopping every where. Thank you to all staff you did very good job. Looking forward to come back again 🧡🧡🧡
Trip804846
4 months ago
10.0
This was our first visit to a mandarin oriental hotel and we were extremely impressed and hope to visit again. It was the little touches (ice cream at the pool, flowers on arrival) and the friendliness and helpfulness of all the staff that made it a cut above other hotels we have stayed in. Room was beautiful and we rarely came back to it without finding something had been tidied or added (I.e. fruit) .Breakfast was vast and tasty. It is an expensive hotel with prices for services on a par with European hotels rather than Thailand prices but it felt very special and we look forward to visiting again one day (we’ve already started saving).
Journey28398546553
4 months ago
10.0
As always, the welcoming staff are wonderful During this stay, we used in-room dining. Great service, food and time I'll definitely visit again next year
DutchHeroes
4 months ago
10.0
By far my most favorite hotel in Bangkok. Exceptional service and very pleasant atmosphere Room with a view! Good food, but it’s really the service that stands out. I already miss it. We will be back Best regards GB
Venture617944
4 months ago
10.0
Levels of service and comfort I did not know were possible. Gorgeous Estate bang in the centre of town. It felt like staying at Buckingham Palace.
Mohsin
4 months ago
8.0
Property is not as new as it should be
nsY9351YB
4 months ago
10.0
I have stayed at the worlds best hotels all my life, Europe, UAE, and everywhere else. After staying at the mandarin it seems like all the hotels I've stayed in are like trash infront of the Mandarin Oriental Bangkok. Example: a small fault happened with the bathroom door (which was like nothing) the staff came and offered free upgrades suites, free nights, etc, I was so overwhelmed that I feared that they might put the hotel on my name. I said constantly I don't need anything it is like nothing and completely fine, but the management insisted on upgrades and free nights, but I kept saying no no no. Then they still sent amazing food dishes in my room and drinks for free as a gesture, like they wanted to go out of the way for me.. There is no 5 or 7 star hotel in the world which even come close to the Mandarins services. The hotel is extremely beautiful, and their politeness, humbleness and going the extre mile for their guests will make your heart melt like butter. No 1 hotel in the world
bnova72
4 months ago
10.0
I wanted to express my sincere gratitude for the exceptional experience I had during my recent stay. From the moment I arrived to the moment I departed, everything was truly perfect. This trip was a personal retreat following the loss of a dear family member and the responsibilities of managing their estate. The warmth and kindness shown by your staff, along with the meticulous attention to detail in my room, provided a much-needed sense of comfort and peace during a difficult time. I would especially like to extend my thanks to the front desk team, and to Ms. Pornsawan in particular, for their outstanding service and compassion. Their professionalism and care made a lasting impression. I look forward to returning in the near future and experiencing the same excellence once again. On a side note, I would encourage everyone to partake in the afternoon tea service. It was one of the best I’ve ever experienced.
Benjamin
4 months ago
10.0
Great hotel.
Curiosity57975938103
4 months ago
10.0
Thoughtfully modern updates for a historical hotel. I felt instantly relaxed and welcomed. The lobby was a great spot to have an afternoon tea or drink with live music every evening. Beautiful hotel and attentive and thoughtful staff.
钰哲蒋
4 months ago
10.0
Dear Mandarin Oriental Bangkok: I don't know how to describe my experience today to you. If I had to summarize it in one word, I would say I was touched. Before I arrived, I had heard some rumors such as "Mandarin Oriental in Bangkok has regressed". In addition, I didn't receive your reply two days ago, which made my trust in you a little doubtful and shaken. But now I just want to say that those words go to hell! Today's all-day check-in experience was unparalleled. All the staff were full of kindness. I had a happy birthday like a dream. Especially this white lotus fan, this gift is a priceless treasure in a sense for a loyal fan of Mandarin Oriental. I really want to thank every staff member and Henry Cheong. And the self who insisted on celebrating my birthday in my favorite Mandarin Oriental. There is an old saying in China, "If you don't compete for the first place, you will fight endlessly." Mandarin Oriental in Bangkok has set the best example for all hotels. I want to say that I love Mandarin Oriental Bangkok and everything here. I look forward to meeting again next year on our 150th anniversary.
G5241EH_
4 months ago
10.0
The experience is unforgettable. The quality of the room is amazing. And the service of the staff is first class! They met all the requirements, and did an excellent job beyond my expectation.
kevins0n0
4 months ago
10.0
An exceptional birthday stay! MO Bangkok is just truly exceptional. From the reception through check out, everything was seamless. We stayed in July 2025. This stay was essentially for my late birthday celebration which I had not celebrated due to busy schedule. The MOBKK team was exceptionally wonderful preparing a birthday cake, nice decorations and even a fantastic view of the chao praya river. Indeed on of the best birthday vacations i have ever had. Phimpisuth was a standout when I got my keys. She thoroughly introduced the hotel facilities and even escorted me to my room. We were greeted warmly every where we go. It felt like home. We will definitely come back for another exceptional stay! See you again MO Bangkok!
jeffrM4101WB
4 months ago
10.0
Best hotel, hands down. Jake my floor butler was INCREDIBLE. Once you stay at a Mandarin Oriental, it will be hard to stay anywhere else
1075danielleq
4 months ago
10.0
Excellent service and very good food. Thanks for all the assistance at the airport. Strongly recommend the airport transfer.
michaeldL4767NA
4 months ago
10.0
The hotel is amazing, and the staff were wonderful and couldn't do enough for us. The attention to detail was most impressive with a butler at our call 24 hours! I was fortunate enough to experience the massage and spa service; I can't rate this high enough as it is on another level
MunXX
4 months ago
10.0
MO in Bangkok is heavenly. I had such a wonderful time during my stay. Service was impeccable, attentive and meticulous. Every floor had a butler stationed next to the lift. Unfortunately, my room was quite closed to the lift and the butler was just outside my room. So when I opened my bedroom door, s/he was there. In some days, I felt too much TLC. The breakfast was sumptuous. It is one of the best I ever had. As part of MO BKK is located across the river, it was kind of troublesome to take the boat to the gym. The access to the closest BTS is also by the river boat. I will definitely come back .
Navigate32098698754
4 months ago
10.0
Myself and my family are lucky enough to be able to travel around the world and enjoy amazing experiences and hotels, but nothing comes close to the Mandarin Oriental Bangkok. My wife and I first stayed at the hotel 20+ years ago and none of the magic has been lost....if you go to Bangkok and this is potentially an option for a hotel, then I would suggest don't look any further.....incredible....so many happy memories....thank you again to all the staff, who really make the magic of the place!
_V4744OT
5 months ago
10.0
The breakfast was very delicious. ********************************** Very nice Very nice***********************************************
Wen-Chi
5 months ago
10.0
It was an amazing experience for us to stay at The Mandarin oriental in Bangkok for two nights ! Everything was terrific, except for the hairdryer, which was too clumsy and a heavy!
CrazyTravllerHK
5 months ago
10.0
Extremely good service, every detail the team can take care. The room was clean and tidy, lots of space to enjoy the trip. The view from the belcony was great also. Breakfast was one of the best in my life.
290cassys
5 months ago
10.0
Everything was perfect. The service, housekeeping, food. We felt completely spoilt. So many thoughtful considerations to make our stay so delightful.
Verified traveler
5 months ago
10.0
I stayed here for two nights with my wife, and it was a truly wonderful experience. It was my first time visiting Thailand, and I will definitely come back with my entire family next time. The place is family-friendly, perfectly located, has a relaxed vibe, and offers excellent quality services.
Tour52962159266
5 months ago
10.0
We stayed in a Deluxe Twin Room with a beautiful Chao Phraya River and ICONSIAM view. The staff were excellent throughout. Our room felt truly luxurious and the bed was exceptionally comfortable. Food was outstanding, and I was touched by the birthday-month surprise cake delivered to our room. The breakfast buffet was a standout—so many high-quality options. An unforgettable stay; can’t wait to return.
MattNHTan
5 months ago
10.0
Great place and excellent hospitality. I am super happy to be staying in this hotel. Thank again and i am sure i will stay here again.
collettek83
5 months ago
10.0
Exceptional service from the moment we arrived, greeted at our car, the concierge team moving so seamlessly with our luggage and navigating us to the team in the lobby to complete check in. We didn't see our luggage again until we were well settled in our room. The sensational grand room, impeccable set-up and private butler service from Pitek 10/10! From catching the shuttle boat to dining to coffee in the lobby, the warm smiles, hello, good morning, good evening, have a nice day from every staff makes this experience one of the most memorable stays. Thank you MOB.
BabeJaa
5 months ago
10.0
Great time stay at The Mandarin Oriental Bangkok. The hotel, which opened in 1876, has a colonial-style foundation. This is particularly evident in areas like the iconic Authors' Lounge and the overall charm of the historic buildings. Masterfully combines a historic, colonial charm with authentic Thai elegance and modern luxury to create a sophisticated and culturally rich experience. We stayed at Deluxe Premier Room under Experience the Legend Package Experience The Legend Package includes: Luxurious accommodations with personal butler service Breakfast served riverside at The Verandah for two guests. 60 minutes of Spa treatment for 2 persons once per stay. Complimentary car parking Plus join our complimentary Fans of M.O. program and in addition to the above inclusions receive a credit of THB 2,000net for room to be used in our spa, restaurants and bar plus enjoy streaming speed WIFI. Cannot be combined with any other offers or promotions. This package is applicable for Thai residents which require an ID card or work permit to be present upon arrival. Deluxe Premier Room · The Deluxe Premier Room at the Mandarin Oriental, Bangkok offers a luxurious and spacious accommodation experience, combining contemporary comforts with traditional Thai design elements. · These rooms are located in the River Wing of the hotel and are approximately 43 square meters · Design and Decor: The rooms feature a sophisticated blend of modern luxury and a "resort-style ambiance" with a distinct Thai touch. This includes beautiful wooden floors, nature-inspired rugs and furnishings, and the use of rich fabrics, such as Thai silks. · Amenities: The room is well-appointed with amenities designed for a comfortable stay. This includes a king-size bed or twin beds, a comfortable sofa and sitting area, floor-to-ceiling windows, and a bathroom equipped with a walk-in shower and a bathtub. · Views: Guests can enjoy views of the Chao Phraya River and the bustling city of Bangkok. · Service: A signature of the Mandarin Oriental, the Deluxe Premier Room comes with the hotel's renowned 24-hour butler service. Breakfast at Verandah Restaurant The Verandah's breakfast buffet at the Mandarin Oriental, Bangkok is a lavish affair, celebrated for its extensive food selection, impeccable service, and a stunning atmosphere that truly sets it apart. The breakfast buffet at The Verandah is a generous spread of both Western and Asian cuisines, catering to a diverse range of palates. You can expect to find: · Classic Western Breakfast: A wide variety of staples like a live egg station where you can order eggs cooked to your liking (scrambled, poached, omelets), bacon, sausages, and a selection of cheeses and cold cuts. There's also an impressive array of freshly baked pastries, breads, and cereals. Traditional Thai and Asian Delights: A highlight of the buffet is the authentic Thai and Asian food. You can find dishes such as wok-fried noodles, boiled rice soup (Khao Tom) with various toppings, congee (Chinese rice porridge), and other regional specialties. The buffet includes a vibrant selection of seasonal fruits, freshly squeezed juices, a yogurt and muesli bar, and healthy egg-white omelets. The beverage selection is also top-notch, with freshly brewed coffee and an extensive tea selection. Many guests rave about the quality of the cappuccinos. The atmosphere at The Verandah is a key part of the dining experience, characterized by casual elegance and a breathtaking view. The restaurant is located right on the banks of the Chao Phraya River, offering guests a beautiful backdrop of the water and the passing river life. You have the choice of dining in the stylish indoor space or, if the weather permits, on the outdoor terrace.The terrace seating is particularly sought after for its relaxing ambiance and fantastic views. The interior design features a warm palette with natural timber flooring and a mix of beige and brown tones, creating an atmosphere of understated sophistication. The use of hand-blown glass pendant lights and a Thai-inspired mural adds a bright and cheerful touch. As with all dining at the Mandarin Oriental, the service is a defining feature. The staff are known for being attentive, friendly, and accommodating, ensuring a truly five-star experience. The Bamboo Bar · We use a credit of THB 2,000net at The Bamboo Bar · Stepping into The Bamboo Bar at the Mandarin Oriental, Bangkok isn't just about grabbing a drink; it's a journey back in time, a sensory experience that seamlessly blends timeless glamour with the pulse of modern Bangkok. For any discerning traveler or cocktail aficionado, this is more than just a bar—it's an institution, and a must-visit on your Bangkok itinerary. The bar’s rich, colonial-era design, with its dark wood, marble, and polished brass, immediately transports you to a bygone era of sophistication. The decor pays homage to its name with stylish bamboo and rattan furniture, complemented by subtle animal-print accents on the chairs and bar stools. Dimly lit with a touch of theatricality from its mirrored ceilings, the space feels intimate and exclusive, a perfect backdrop for the evening's main event: the live jazz. As the first jazz bar in Bangkok, established in 1953, its legacy is palpable. The live band, often featuring a soulful vocalist, fills the room with melodies that are both invigorating and deeply relaxing. It’s a place where conversation flows easily, punctuated by the rhythm of the music. The clientele is as refined as the surroundings, with a smart dress code adding to the air of a special occasion. -Restriction Policy Credit card is required at the time of booking. -The Price for this package included Vat and Service Charge cost: 19,067.12 Thai baht per night -Escape the everyday and treat yourself to a luxurious staycation at The Mandarin Oriental, where impeccable service and five-star elegance await.
CMM008
5 months ago
10.0
Always happy to be back in Mandarine Oriental Bangkok. Love the service of dedicated staff. Very friendly and polite. Beautiful decorated rooms. Relaxing time on the pool side. Excellent breakfast.
913julias
5 months ago
10.0
À Wonderful Hôtel. Goregeous room, beautiful hôtel, wonderful bed, great staff, excellent breakfast and amazing spa. Really fautless, can’t wait to stay again.
471jwl
5 months ago
10.0
I stayed here for the first time on August 14, 2025, and I truly regret not coming earlier. For years, I avoided this hotel thinking it was simply an “old property,” always choosing others instead. However, its consistent reputation, Michelin 3-Key recognition, and Forbes 5-Star rating convinced me to finally try it. The result? This is my lifetime favorite hotel. From the moment I arrived by taxi, a gracious gentleman warmly greeted us, reassured us that our luggage would be taken care of, and personally escorted us to the lobby while asking our names and how we were doing. It was the perfect first impression. At the front desk, another gentleman handled our check-in with such courtesy and comfort, even arranging our afternoon tea reservation for the next day. Our butler then welcomed us sincerely and made us feel completely at home. After checkout, we visited the Authors’ Lounge, where we were surprised by a thoughtful celebration of our special occasion—something we never even mentioned. The staff’s constant attention to tea and food made the experience unforgettable. The swimming pools felt like a hidden resort oasis, with both deep and shallow pools available. As always, the staff were attentive and warm. Crossing the river to the gym was another highlight. The setting itself was peaceful, and although the gym was not large, the staff’s dedication to cleaning and maintaining equipment was extraordinary. When I got lost searching for the shower room, a young lady from Sala Rim Naam restaurant—despite it not being her responsibility—kindly guided me. The shower facilities were both luxurious and authentically Thai in style, and the staff there were equally kind. I am already planning to try the spa on my next visit. At Mandarin Oriental Bangkok, every corner is filled with smiling faces and genuine care. Unlike other hotels where some shortcomings are inevitable, I could not find a single flaw here. Without question, I will return. 2025년 8월 14일에 처음 투숙했는데, 왜 이제서야 이곳을 방문했는지 아쉬울 정도였다. 그동안 오래된 호텔이라는 인식 때문에 다른 호텔을 선택했지만, 늘 좋은 평을 받고 미슐랭 3키와 포브스 5스타를 유지하는 이유를 직접 느낄 수 있었다. 결론적으로, 이곳은 내 인생 최고의 호텔이다. 호텔에 도착하자마자 짐 걱정은 하지 말라며 친근하게 이름과 안부를 물어주신 중년의 남자 직원분 덕분에 첫인상이 매우 좋았다. 체크인을 담당한 프론트 직원분 역시 정중하면서도 편안하게 응대해주셨고, 심지어 다음날의 애프터눈티 예약까지 직접 챙겨주셨다. 객실에서는 버틀러분이 따뜻하게 환영해 주셔서 기분이 더욱 좋아졌다. 체크아웃 후 이용한 Authors’ Lounge에서는 전혀 언급하지 않았던 기념일을 깜짝 축하해 주셔서 큰 감동을 받았다. 티와 음식도 끊임없이 세심하게 챙겨주셔서 잊을 수 없는 시간을 보냈다. 수영장은 휴양지 같은 편안함과 신비로움이 공존하는 공간이었다. 깊은 수심과 얕은 수심의 풀이 따로 있어 만족스러웠고, 직원들 역시 늘 친절했다. 헬스장은 강을 건너 위치해 있었지만 그 자체가 평화롭고 특별한 경험이었다. 규모는 크지 않았지만 직원분들이 누구보다 열정적으로 기구를 소독하고 관리하는 모습이 인상적이었다. 샤워룸을 찾지 못해 살라림남 레스토랑에서 직원분께 길을 물었는데, 담당 구역이 아님에도 불구하고 정성껏 안내해주셔서 감동받았다. 샤워룸은 태국적인 매력이 담긴 럭셔리한 공간이었고, 직원분 역시 친절했다. 다음 방문 때는 꼭 스파를 이용해보고 싶다. 만다린 오리엔탈 방콕은 어느 구역을 가든 따뜻한 미소와 세심한 서비스를 경험할 수 있는 곳이었다. 다른 호텔에서는 크든 작든 아쉬움이 남기 마련인데, 이 호텔만큼은 단점을 찾을 수 없었다. 나는 꼭 반드시 다시 방문할 예정이다.
Verified traveler
5 months ago
10.0
This is the only go-to hotel for me in bkk. Their services are incredible - i would say one of the best in the world.
Navigate41115345690
5 months ago
10.0
すばらしい滞在をありがとうございました。 ベッドや寝具は大変心地よく、ぐっすりと休むことができました。朝食も一品一品が丁寧に作られており、種類も豊富で、ゆったりとした時間を過ごすことができました。どのスタッフの方々も細やかで丁寧にご対応くださり、常に温かさを感じました。 今回、滞在中に家族が体調を崩し、私自身どう対応すべきか迷う場面もありましたが、ホテルの皆さまにご協力いただき、大変心強く、深く感謝しております。おかげさまで家族ともども安心して過ごすことができました。 バンコクは決して近い場所ではありませんが、機会があれば必ず再訪したいと強く思います。今回の滞在は、私たちにとってかけがえのない素敵な体験となりました。本当にありがとうございました。 Thank you very much for a truly wonderful stay. The bed and bedding were exceptionally comfortable, allowing us to enjoy a deep and restful sleep. Breakfast was carefully prepared with a wide variety of delicious dishes, and we were able to savor it in a relaxed atmosphere. Every member of the staff treated us with such thoughtfulness and courtesy, which made us feel warmly welcomed throughout our stay. During our visit, one of my family members unfortunately became unwell, and I was unsure how best to handle the situation. Thanks to the kind assistance and support of the hotel staff, we were able to get through it with peace of mind, and for this, my family and I are deeply grateful. Although Bangkok is not an easy destination to visit frequently, I am determined to return on another occasion. This stay has become a truly memorable and invaluable experience for us. Thank you once again for everything.
SifteBerti
5 months ago
10.0
Everything was perfect. Wonderful airport shuttle service, great check in with our butler in the room. Fantastic location at the river with free shuttle boat to the Icon Siam Mall. We had the most comfortable bed and the most fancy toilet ever. The service of MO BKK is just from another world.
louier122
5 months ago
10.0
Beautiful property, grand lobby, overlooking the rover. The staff are very attentive and have some of the beat pastries of my life.
maryknollb2023
5 months ago
10.0
Mandarin Oriental Bangkok is pure magic! From the warmest welcome to the most attentive service, every detail is flawless. The riverside views are stunning, the rooms are elegant and comfortable. This isn’t just a hotel stay - you’re stepping into a legacy. The history, elegance, and service here set the gold standard for luxury hospitality.
ch0tisakp
5 months ago
8.0
Good hotel but think about today, we have too many hotels with very close services and qualities. As a fan of MO, I expect to have more activities to do in hotel, not only food, drink, bar, spa, boat tour and go across the river for shopping. It's very boring. But I will go stay here again and again and hope MO management will see my warm and kind comments here. Your food is very good taste, your staff is gentle and kind. Room very clean. Just improve what I mentioned, and see you next time.
Relax434685
5 months ago
10.0
Everyone was incredibly helpful and welcoming. The hotel is beautiful and well-designed. We loved all of the thoughtful touches throughout the hotel. Special shoutout to Pim at the front desk for putting together to-go breakfasts for our early flight. It's so appreciated. Based on our experiences, we will stay at a Mandarin Oriental anytime we are at a qualifying destination.
Wander12776689635
5 months ago
10.0
I stayed here for my 4th birthday with a close friend. Booking was convenient and the date was right for me. This was my 4th time staying here, and I've always felt warmly welcomed by the staff from the moment I arrived at the hotel gate. I've always received courteous and respectful treatment, as if I'd returned for a perfect vacation. Including dinner, I was treated with great care by the restaurant staff, both in recommending the menu and choosing the wine. This made the meal enjoyable and delicious, filled with smiles for me and my girlfriend. Thank you for the excellent service.
nongluxs2018
5 months ago
10.0
My mother’s day experience with my mom in this beautiful luxury hotel alongside Chao praya river. We request for a twin bed room but got a king bed instead although they tried to put 2 blankets to separate us , it’s still a bit uncomfortable. Anyway the mattress is very comfortable and the bathroom is very nice and convenient toilet which opens with sensors. We especially love the afternoon tea at The Author lounge! It’s so beautiful and all the staffs are so sweet. They give my mom a special cake for Mother’s Day that’s really touching . Thankyou everyone;) . We stay in room no 1227 and the staff team was very attentive and friendly. Thankyou again and wishes all of you a happy Mother’s Day too.
Fairplay4all
5 months ago
10.0
Timeless and just perfect, This is one of a few hotels around the world that I continue to return to again and again. The feeling I get is just as it was on my first visit back in 1998, understated elegance, from the time you walk into the lobby everything just seems better. It's not just the beautful things you can see, it's the small things and attentiaion to detail that make this is a special place. Our 8 year old son (armed with a balloon robot made for him by a clown at breakfast) told us that he didn't want to go out, he wanted to stay in the hotel instead.
Sherpa13594585942
5 months ago
10.0
Our family of six felt at home from the moment we arrived! The Mandarin Oriental is the true definition of hospitality – warm, attentive, and flawless in every detail. We left with full hearts and wonderful memories. Proud to be Fans of MO, and we’ll definitely be back!
anotherdogtownlauren
5 months ago
10.0
We stayed at the Mandarin Oriental, Bangkok in July and loved its sense of place and history. The service is extraordinary and sprinkled with playful touches that made every day feel special: sweet treats by the pool, fresh fruit in our room each afternoon, a cakes-and-pastry stand in the lobby, and even a tucked-away Authors’ Wing lawn and parlor to discover. The hotel’s private ferry makes quick hops across the river — including to ICONSIAM, which turned into a fun afternoon outing for the family. And the riverfront breakfast buffet is one of the best we’ve ever had: an enormous selection, everything delicious, and views that make it hard to leave the table. We had two connecting rooms overlooking the river. They were large, luxurious, and extremely comfortable featuring hardwood floors with beautiful rugs, a colorful, cushy sofa by the window, and spacious bathrooms. We cooled off at the pool every day. The water temperature was perfect and we never had trouble finding chaises. The gym and spa across the river are terrific as well, and getting there on the hotel ferry is part of the charm. A very special thank you to the team for celebrating our son’s birthday. They surprised him by decorating his room with balloons, a cake, and a colorful sign—he was thrilled, and we were touched. The Oriental is a must in Bangkok.
Kate19728
5 months ago
6.0
I stayed at the Oriental multiple times during the 90’s and early 2000’s - at that time this was truly a very special place to stay. Sadly we found when returning this year with our teenage daughters the hotel had lost its “polished perfection” Most of the hotel restaurants were closed for the season which left us with very little choice for dinner. We decided to book Lord Jim’s for lunch and the invite family to join us. The hotel decided to add 2000bht per person as it was a bank holiday. Nowhere was this advertised. We cancelled the booking and rebooked for the following day, then be told it was fully booked. After much tooing and froing the hotel honoured the original weekday price and we had an absolutely outstanding lunch in Lord Jim’s. I appreciate them retracting the extra cost however it was quite a stressful situation trying to find somewhere to eat that was open in the hotel. The only negative I had with Lord Jim’s is that we were not told there was some items available to order directly (it was the lunch buffet). When we realised other guests were ordering these special items it was a little late as we were on deserts…..shame we missed out on ordering these special items wagu beef! Our room was just about ready at 3pm although despite being promised the second room was nearly ready we had to wait till 4.30 for access. I very much got the impression from reception that I shouldn’t be complaining as we had one of our rooms ready on time!!!! I’m an early riser and often enjoy a solo coffee before my family arise. I was shocked to be told there was nowhere in the hotel I could order a coffee until after 9am unless I went to breakfast! Not really five star service, especially when I saw a group of businessmen being served coffee and juice metres away! Breakfast was disappointing, whilst i understand a buffet breakfast will never be exceptional in terms of quality and service it was disappointing to find coffee ordered at seating was not delivered until we had finished eating. Plates were not cleared until I u asked and generally this was not a pleasant place to eat breakfast. To be clear the Oriental is still a wonderful hotel but it has lost that old school luxury vibe
davidmH2340OC
5 months ago
10.0
Wonderful hotel, effortless and gracious service. One of the world’s best. Highly recommended especially for families.
AllenSheu
5 months ago
10.0
Very excellent Hotel Breakfast located on River side has so beautiful view to enjoy the cuisines
Navigate52277256468
5 months ago
4.0
Hi I was expecting abit more from my MO stay. Unfortunately, the standard wasn’t met. The breakfast service wasn’t great. The servers did not even tell us where the main buffet is, and we were not informed of the eggs menu, also the kombucha ran out before the service ends! Very poor standard and service in my opinion. The room service was also very substandard. For a 5 star hotel of this caliber, we expect some bites with turn down service but none. The butler also attempted to take back the ‘elephant’ stuff toy that we saw as we were told that it is for kids. Seriously! Overall very petty service. Unlikely to recommend or visit again.
Scenic295464
5 months ago
10.0
We had a wonderful weekend stay from start to finish celebrating my husband and I’s 10th year anniversary at Mandarin Oriental Bangkok. Our booking was done quite close to the actual stay and the hotel was already quite full. The team went above and beyond to confirm our reservation. We had asked for F&B recommendations and an extra bed for our daughter which everything was answered swiftly. To our pleasant surprise we were also upgraded to a corner room and we were greeted with a special anniversary cake waiting for us on arrival. Our dinner restaurants on both nights also treated us with desserts with happy Anniversary on them. We felt very well looked after, all the staff was super friendly with our kids. The Gym just started renovations so there was a smaller gym available. The breakfast was scrumptious! I had a Muay Thai class which was great and we enjoyed the river rides throughout the day to get to different parts of the hotel. Overall a fantastic stay and we will be back. Thank you MO!
Trek29648479378
5 months ago
10.0
Excellent service, dining, breakfast. Good facilities. All staffs have very good service mind. Very impressive. Recommend.
ben
6 months ago
10.0
Staff were so attentive and attention for detail was excellent
346fahads
6 months ago
10.0
I am deeply grateful for the time I spent at this prestigious property. The unforgettable memories and the quality of service I experienced during my five-night stay at Mandarin Oriental, Bangkok truly exceeded expectations. From the moment I arrived, every team member I encountered reflected the group’s legendary standards of hospitality, professionalism, and warmth. The attention to detail, the seamless coordination between departments, and the genuine sense of care made my stay feel not only luxurious but also personal. I left feeling inspired, recharged, and proud to be fan of the MO.🪭 I can’t wait to visit London and Barcelona branch next year god willing. Best regards
saphala2021
6 months ago
10.0
It is truly a pleasure to share my thoughts on a wonderful place to stay. The accommodations provided a delightful experience, offering impeccable service throughout my stay. The rooms were exceptionally well-appointed, and the views were simply breathtaking. The breakfast boat ride added an unforgettable touch to the experience. The staff was courteous and attentive, ensuring every guest felt valued. The overall ambiance of the place created a sense of tranquility and luxury. I highly recommend this place to anyone planning a trip to this city. It is truly a gem.
KarlMag1212
6 months ago
10.0
Come back for the third time, and shall I say, it was another exceptional stay! I registered early around 9 am and was warmly welcomed by the ever smiling Khun Sirinan. She was very professional and kind. Her demeanour suits well with the Mandarin Oriental brand. Although it was my first time seeing her, it was a very light feeling throughout the conversation. She was able to offer an early check in which was so kind of her, but i kindfully declined due to my request of a higher floor which she did accomodated so well! Thank you Khun Sirinan for the nice room🫶🏼 This stay was meant for the late celebration of my friends birthday. Due to busy sched, we only got to go on this trip this time. The MOBKK team was generous to arrange a birthday cake and a simple flower petal decoration with some towel swans which my friend was deeply touched and happy! We were very touched receiving a welcome back handwritten note from no other than the Deputy General Manager himself, Mr. Alex Huels! Felt indeel like a VIP with that special touch. Thank you Mr. Huels! I also got to see familiar faces such as Khun Phimpisuth who was still very energetic and calm. We had a little catch up and small chats aross our stay which was very nice! She remembered me the same way as i remembered her. She also managed to help book a reservation at the Verandah even though it was a last minute request! Kudos Khun Phimpisuth! I also got to meet again Ms. Phoangdao. She saw me being assisted by khun Sirinan during check in and she immediately said hello to me upon noticing me. It felt like i really was coming back to my home during that time. The food at the breakfast and also dinner at verandah was tremendously good! Shoutout to housekeeping team for never missing any detail and keeping our room clean and tidy! Overall, it was yet another amazing and exceptional stay I had at MOBKK. Shall i say, it was the best stay yet! Looking forward to my future visits and coming back HOME! ขอบคุณครับMOBKK!
Mobile42066478647
6 months ago
10.0
I would like to express my sincere gratitude to Mandarin Bangkok for the exceptional service and outstanding stay. From the moment of arrival until departure, the experience was seamless and full of thoughtful touches that reflected true professionalism and care. The staff were incredibly kind and helpful, the room was clean and comfortable, and the facilities were luxurious and well-maintained. A heartfelt thank you to the amazing team who made my stay truly memorable. Special thanks to everyone who contributed to making this visit so special.
niko_penttinen
6 months ago
10.0
Thank you all for a very memorable and enjoyable experience, truly spoiled from start to finish where everyone went above and beyond to make it extra special. Hope to be back soon again!
moredear22
6 months ago
10.0
Thank you for the thoughtful preparation for my partner’s birthday celebration and for your consistently excellent service across all areas
Yury
6 months ago
10.0
Lovely place and high standard property on the bank of the river in the very heart of the city of Bangkok.
199priscillas
6 months ago
10.0
I loved our four night stay at this exceptional hotel. The staff everywhere in the hotel were amazing. From the excellent advice and recommendations of the concierge to the friendly efficient service at the reception, around the pool and at the pier. We were also impressed in a hotel with 567 rooms that our butler and a member of the pool staff knew our names. The staff member at the pier was memorable in his warm enthusiasm. We would definitely return to The Mandarin Oriental.
Elevateverything
6 months ago
10.0
This is the grand dame of Bangkok and lived up to the hype. Whether you are just wanting straight opulence or you are trying to recreate a White Lotus moment, this is the place. Breakfast on the river with every food you can imagine…Bamboo Bar cocktails are on another level. Only issue with our whole stay is that the Bamboo Bar has a pretty strict dress code ie slacks and collar so don’t plan on running in right off of the plane for a drink. Minor annoyance. Place is quiet in the midst of crazy and is a short boat ride from everything. I’d rather travel by boat than car any day in Bangkok.
MatthewJame
6 months ago
2.0
A sad sad hodgepodge of eastern block buildings that trades on its iconic status and is less a hotel than a venue for tourists, weddings, and the all important revenue stream of residences across the river. Have a drink at the bamboo bar for 30$ and head on your way. Do not stay in their rooms that look like shiplap and wayfair turquoise discounted furnishings.
moek819
6 months ago
10.0
The stay was exceptional from the moment we book ( before arrival) upon after checking out! Once we booked the team communicated with us to enhance our experience! We arrived the hotel, the bellboy already knew who are us and he told us your room is ready even though we arrived early!
kingulicharles
6 months ago
10.0
After a year away, I finally returned to Mandarin Oriental, Bangkok. Although I spent four full days here during my last stay—barely leaving the hotel—I still left feeling like I hadn’t had enough. So, from six months ago, I’d already been eagerly looking forward to this return visit. Watching The White Lotus also got me even more excited about this trip! And once again, Mandarin Oriental Bangkok never disappoint anyone. GRO's Mayuree and Tanguy were incredibly helpful throughout our stay—from pre-arrival arrangements to even after checkout—offering us travel suggestions and warm assistance. Thank you so much for inviting us to the cocktail party; it was a shame it ended up being canceled, but I truly hope I’ll be lucky enough to be invited again next time. Our room was amazing. I absolutely loved the petal fan thoughtfully placed in our room by the housekeeping team. The service throughout our stay was outstanding, and in my opinion, the butler team at MO Bangkok remains the best among 12 Mandarin Oriental properties in Asia of my stays. Breakfast was phenomenal—so many options that we couldn’t possibly try everything! I especially loved the coconut juice and the beautiful presentation of the fruit platter, which wasn’t just delicious but also a visual treat. Despite the large number of breakfast guests, the staffing was well-balanced, and service was always immediate and attentive. I especially appreciated the farewell fruit platter I received on our last morning—it truly touched me. It was my second time having the Author’s Lounge afternoon tea, and once again, I was deeply impressed by the refined and elegant atmosphere, warm service, and exquisite selection. I could easily spend the whole day there. The team members who served us even helped with restaurant reccomendation we hadn’t thought of—thank you so much for their thoughtful assistance. The pier and boat staff were incredibly friendly. Every boat ride was filled with warmth thanks to their cheerful energy. The pool team was equally impressive. A special thanks to the lifeguard who, knowing I wasn’t confident in the water, suggested I practice in the shallow pool and kindly prepared a life vest so I could try swimming in the deeper area. It was also fun chatting with two of them, who said they’ll be visiting Taiwan later this year—I hope they have a wonderful trip! Also, a big thanks to the lovely lady at the concierge desk on our first night, who patiently explained the yoga class offerings, helped me sign up, and shared information about nearby convenience stores and supermarkets. Joining two days consecutive yoga sessions was definitely worthwhile. I’m grateful to the yoga instructor and gym staff for their support. Sadly, I didn’t have much time to enjoy the other facilities this trip, but I’ll be sure to make more time next visit. Kinu by Takagi was exceptional—delicious food and wonderfully kind service. The chef was especially passionate and recommended two amazing sakes, which we enjoyed so much that we ended up finishing the entire bottle without realizing! I was also thrilled to have the opportunity to speak Japanese with someone during our stay. I’ll definitely come back for another meal next time I visit. At Sala Rim Naam, Kiki and the entire team were also fantastic. The new show was excellent, and although the menu hasn’t changed much, the food is so good that I never tire of it. I loved the photo opportunity segments in the show—it was so special to take photos with the performers and make those memories. Overall, this birthday holiday in Thailand brought me so much happiness and satisfaction. We spent nearly all our time in the hotel because it has everything we needed—restaurants, activities, and incredible service. Even after four days, we still didn’t manage to experience everything. I truly hope to return again very soon.
Scenic62709549769
6 months ago
2.0
We had a bad experience with this stay for the following reasons 1. There was a sewing kit that someone else had opened when we entered the room 2. There was a whole roll of wet toilet paper next to the toilet 3. We ordered coconut water for breakfast many times but it was never delivered 4. The bath salts were hard and hard and could not be poured out, and the bottom was yellow 5. The water in the bathtub flowed very slowly and made strange noises 6. The door of room did not move smoothly and made noises 7.manager claimed room upgrade in our next stay and will have email confirmation, but she didnt
SSaransh
6 months ago
10.0
The service and staff are top of the world .. MO ambassadors all of them. Our butler was exceptional and even helped us to clean the baby bottles. We really appreciate it .. The cake for my baby’s birthday was so yummy, Dinner in verandah was outstanding, one of the best mushroom soups ever I had .. My wife also enjoyed her vegetarian dishes. Breakfast was so great on the riverfront.. Smile on all staff serving was delight to see, which is missing in almost every hotel nowadays.. Overall amazing and the best hotel stay for us. Thank you MO Bangkok team
p0tcharab
6 months ago
10.0
The room had an amazing view of the Chao Phraya River, and the service was the best we’ve ever experienced. I proposed to my partner on the first day of our trip, with the sunset over the river as our backdrop, it was one of the most beautiful moments of our lives. We had two more nights after to enjoy our short post-proposal vacation. During our stay, we took a boat ride along the river, had afternoon tea at the Author’s Lounge, and spent an evening listening to jazz at the Bamboo Bar. I personally think the hotel has all you need for a vacation and would definitely comeback every year.
crazymike92
6 months ago
6.0
Disappointed with several elements at such a highly inflated price point. The Service in the restaurant by the river was incredibly slow. Don’t allow staff to use the excuse “it’s busy” when you claim to be a 5 star hotel it’s not good enough. The food was average at this price point but the lasagne was dangerously hot. Staff were consistently indifferent. Bamboo Bar drinks were good but they should have been magical at the prices they charge. Staff in the Bamboo Bar were excellent but a little too quick to tell my well dressed well behaved 16 year old daughter that she had to leave at 7:30. She is a jazz performer in her own right and I did explain we were here for the music and some cocktails for the adults. We were still told to leave. The jazz at the Saxophone Pub down the road was better anyway so no loss. I can see why this is such an iconic property but it is grossly overrated compare with the Peninsula, 4 Seasons and even the Banyan Tree all of which had much better service during our time in Thailand. We saved this one until last as we expected much more.
Daisy
6 months ago
10.0
Best hotel in Bangkok
Trek04850968245
6 months ago
10.0
From the first greeting to the final checkout, the service was personalized and executed flawlessly. We were given a warm intro during our butler service and vegetarian breakfast boxes ahead of our early morning checkout. We also enjoyed the on site waterfront restaurant and jazz performances. The in room amenities and the balcony view were spectacular as well. We highly recommend folks stay at this property to experience the history and professionalism of the hotel and staff!
NorthStar11520791944
6 months ago
10.0
Despite having visited Thailand for many times, we’ve still opted for Bangkok as the destination for our most recent sojourn - as we haven’t stayed at Mandarin Oriental Bangkok before. Differentiating from the newly developed hotels in the city, Mandarin Oriental Bangkok is Thailand’s oldest hotel - with nearly 150 years of history, and with a prestigious status in Thailand similar to The Peninsula in Hong Kong. Elegantly standing on the shore of Chao Phraya River for more than a century, Mandarin Oriental Bangkok is home to Thailand’s first ever elevator and a well preserved European styled Authors’ Wing. Despite having a prime location at the city centre, the hotel is very spacious and extends across the river, connected by their vintage private boats. The State Room we’ve chosen this time is the largest non-suite room in the hotel. Locating at the corner of the floor, the room has a 270-degree panoramic view of the scenery of Chao Phraya River and Bangkok’s cityscape - the best way to enjoy the view is to lounge on the room’s private balcony. The room was also where we could indulge ourselves in traditional Thai vibes: teakwood, silk and vintage decorations. Hospitality is what the hotel is proud of: at the moment we started our vacation here, we were given a braclet made of orchid, symbol of the Land of Smile, by the hotel manager when checking in; as the hotel is not close to any railway station, private boats are provide to connect the hotel to various tourist spots in the city; the airport transfer service features a limousine with massage chairs and TVs.
Freedom52676336890
6 months ago
10.0
Everything about the hotel was truly impeccable, and both the restaurant and bar were excellent! What stood out the most, though, was the staff — their service alone makes me want to stay here again!
rolandi667
6 months ago
10.0
Stayed for 6 nights and immersed myself in the hotel. I can honestly say it’s one of the best hotels I’ve ever stayed in. Food was amazing, staff attentive and there were little touches throughout my stay that elevated the experience.
Marcobahler
6 months ago
10.0
The service was exceptional from the start - The team welcomed me at the hotel after a long flight and I felt at home straight away. It's my second visit this year and I would come back every single time! Highly recommend the breakfast buffet and the Sala Rim Nam dinner with performance! The morning Yoga was a great way to start the day
Pilar
7 months ago
10.0
From the moment we arrived to the airport til we left, we had the most amazing experience. The hotel was beautiful, clean and the staff
BelBLThompson
7 months ago
10.0
We specifically came back to Bangkok to once again stay at the Mandarin Oriental! The hotel grounds, restaurants, Bamboo Bar, personalised service, rooms, gym and pool are all wonderful. After staying in the city for three nights, moving to this hotel feels like moving to an oasis. Special mention to the staff at the bamboo bar for remembering our preferred cocktails and giving us a small gift on our last night and to the team at the verandah restaurant for excellent service! The bathroom amenities are like no other, especially the bath salts.
TBN297
7 months ago
10.0
Great experience. Always exceptional service. Extremely comfortable bed. The lighting is beyond gorgeous. Minus one point because no one has reach out for pre-arrival details.
jkworldtraveler
7 months ago
10.0
MO BKK does not disappoint. I typically go for the the high ends that most US travelers know like Ritz, Four Seasons and Peninsula but my 84 yr old dad has memories and dreams of the Oriental hotel growing up while in the rice fields of Thailand. And WOW did it impress and yes, we’ve been back a few times now. Old school charm with modern/high end service. The breakfast buffet will NOT disappoint even for the pickiest eater. Be prepared for all the influencers and rich westerners all trying to prove how important they are (sorry!) but the staff clearly has been trained to handle this with grace, class and knowing there is someone always more important 😆. Thx so much for an unforgettable visit (my last visit before my mom passed away). Such amazing memories, service, hospitality and grace. Maria - the best butler I’ve had and I’ve had a few. Thank you!!
QuietViews
7 months ago
10.0
As a first time guest at any Mandarin Oriental hotel anywhere in the world it’s safe to say I am a fan! The view and breakfast are brilliant, the boat across to the spa and shopping a treat, the rooms and service are next level and the swimming pool was the perfect temperature. We ate lunch and it was brilliant. We hoped to try the traditional dinner and show but ran out of nights! The drinks in the bamboo bar and the extra snacks we could order even though not on the menu a treat! The quality throughout was exceptional there were just two area for improvement (and 1 is a preference!) 1) those electronic toilets are unnecessary! Having a warm toilet seat in a hot climate is very unpleasant. Also the constant hissing and spraying of water as you go near even to have a shower becomes tiresome. 2) your spa water facilities are not up to the same high standards after in your hotel. The jacuzzi is too hot and the steam room is too small. Look at any top end spa and take inspiration- outdoor jacuzzi with beds, tiled steam room with scents and a sauna with a view are the basics these days. Finally the couple treatment room was a nice touch - in the traditional mat based treatments when lying on your front the head rest is insufficient to have proper breathing room. Use a table with a hole for a more comfortable experience . Genuinely I have high standards and otherwise loved the stay
petch-traveller
7 months ago
10.0
Impeccable service as always. Suite was spotless and well-kept. Housekeeping took great care of my preferences without the need to make prior requests.
836vikkit
7 months ago
10.0
We stayed from the 24th June for 3 nights in room 604 with incredible view of the chaophraya river from our balcony. The hotel really is spectacular. Our room was exceptionally beautiful. Housekeeping is second to none. They clean with care rather than just simply making your bed. The staff at reception , the concierge are very helpful with any questions you may have. There is a boat every hour that takes you straight to the huge iconsiam shopping mall which we used everyday. Just wonderful. Only downside was the fitness centre - quite old and run down . The fitness centre and spa at the kl mandarin much better equipped and newer. That said I would highly recommend this hotel. Thank you to the team for providing such a pleasurable stay. We will definitely be back!
johndK2492HJ
7 months ago
10.0
Everything from check in to check out was more than we expected. Amazing staff, proactive service, extremely professional. This was one of our most pleasant hotel stay experiences ever.
AussieS5Richard
7 months ago
10.0
What an awesome stay. We were told that this hotel has the best staff in Bangkok and it did. It let us down. The care factor is at the highest level. They cannot do enough to assist all of the time. The rooms and facilities match the service levels. We will definitely return.
M7340JSkima
7 months ago
10.0
The Mandarin Oriental hotel was absolutely perfect. Not only was it beautiful, the service was superior. My daughter and I traveled to Asia, and this was our first stop. We enjoyed the club service,dining on the terrace, sipping drinks in the bamboo bar, and the tea service at Author's lounge. Thank you to the concierge service for all their suggestions and tour arrangements.
graciathl
7 months ago
10.0
An unforgettable stay. Super friendly staffs, top notch hospitality, very comfortable environment and amazing spa.
Vacation01804033354
7 months ago
10.0
I went to the bar, and the experience was amazing. Thank you to the bar manager and bamboo bar team for their warm hospitality. I thoroughly enjoyed the signature cocktails and dishes, and everything was excellent. There was also a live jazz performance that day, which made the experience even better and left a lasting impression. I’m even thinking about planning a trip back to stay and enjoy it all over again!"
aromag426
7 months ago
10.0
I feel warm and comfortable with MO staff. And thank you, security team to access medical service🩷
Umaphorn
7 months ago
10.0
Everything is Excellent !!
David
8 months ago
6.0
Not good Dining options. One must take a boat ride to reach 2 of the only open dining options.
Amber
8 months ago
10.0
Amazing!!! Every single thing about this place.
caleb
8 months ago
10.0
Friendliest staff imaginable.
Sara
9 months ago
10.0
Excellent hotel with fabulous service. So friendly and accommodating. Food was amazing and the food was beautiful and delicious.
Christian
9 months ago
10.0
Beautiful property, staff was amazing. Spa facilities 10/10!!
Dreamer43376929078
10 months ago
10.0
From the moment I arrived, I have been enveloped in an experience that transcends luxury itself. The attention to detail, the impeccable service, and the genuine warmth extended to me have been nothing short of extraordinary. My sincerest gratitude to the entire team for creating moments that will be cherished forever. This stay has not just met my expectations—it has redefined them.
shash1979
10 months ago
10.0
MO has got it all. Great location and superb views from room balcony. Very comfortable room, excellent bathroom facilities and top sleep quality. Loved the riverside buffet breakfasts. Polite service from the waiting staff at the restaurant. Great experience overall!
N7808ZGdanm
10 months ago
10.0
This is the country and city of hospitality at it's best. The hotel did not disappoint. From our arrival to our departure. The location of the hotel and the overall sense of arrival made you enter a resort like atmosphere within an urban city. A sense of calm was felt immediately upon arrival. The staff and service exceeded all of our expectations. Needless to say, the food also enhanced our overall experience. We will definitely return. Can't wait for our next trip back to Bangkok. D+K
66_seb_v
10 months ago
10.0
We had an amazing stay at the Mandarin Oriental Bangkok. The fantastic atmosphere and amenities truly reflect the hotel's prestigious standing. A special thanks to our two butlers, “Pui” and “Poom”, who made our stay even more enjoyable with their exceptional service and assistance.
63ritk
10 months ago
10.0
We stayed there for our engagement celebration. We had a great stay. Beautiful room, great service and friendly staff. Our butler and room service staff were exceptional. Especially Pui. We will definitely going back again soon. Thank you.
David
11 months ago
10.0
My wife and I found the hotel, the staff, the concierge, restaurants and pool as well as our room beat all of our expectations. It really was fantastic and if you love a great cup of coffee the cappuccino at the veranda restaurant was one of the best we have had anywhere in the world.
TONI
1 year ago
10.0
Amazing location on the river. Taking by boat is the better way to get around. Traffic is terrible!
Kurt
1 year ago
10.0
Booked one night for fun in Bangkok, the location is perfect, directly across from the large mall. Free Boat service back and forth. Our room 15th floor Mandarine suite, was exceptional. This hotel does not miss a thing from the smallest details. Dinner at the Italian restaurant was great. Lorenzo was our Waiter, and he did a superb job. I would highly recommend this Hotel, and plan on staying again.
Michael
1 year ago
10.0
Extraordinary.
Rodolfo
1 year ago
10.0
Nice.
Johan
1 year ago
10.0
Fantastic hotel
Jan
1 year ago
6.0
Very difficult experience I reception. Must go there 4 times to solve a simple problem.
Verified traveler
1 year ago
10.0
The hotel is beautiful and very well located and maintained. But what was most striking was the service and the staff. We requested the hotel transfer on both ways and from the moment we arrived at the airport and the moment we took our flight, the hotel make sure we were ok and comfortable Super friendly and very professional staff, we felt very welcomed. Excellent experience
Will
1 year ago
10.0
One of the best hotels I have stayed in. The definition of outstanding care and service.
Shailendra
1 year ago
10.0
Excellent pace .. even better service
MAGDALENA
1 year ago
10.0
Beautiful hotel
Qian
1 year ago
10.0
Immaculate cleanness and top notched service.
Robin
1 year ago
6.0
Ggggg
Jongheon
1 year ago
10.0
Absolutely top grade service and facilities. Have been to numerous 5 star hotels but Mandarin Oriental was truly unique. Will certainly come back.
Stephen
1 year ago
8.0
A very very good hotel
Gaston
1 year ago
10.0
Starting from the hotel guest relations manager, she is superb, the entire staff is also superb and the room was immaculate! Mandarin knows well how to do it.
victoria
1 year ago
10.0
We were overwhelmed..it exceeded our expectations. Planning on coming back next year..
Sumalatha
1 year ago
10.0
We recently stayed at the Mandarin Oriental Hotel in Bangkok for a 3 day vacation in August, and I must say, it was one of the best hotel experiences I've ever had. From the moment we arrived, the staff was incredibly welcoming and efficient, making the check-in process a breeze. Our room was immaculate, with a breathtaking view of the city and the river view. The bed was exceptionally comfortable, and the modern bathroom featured a rain shower that was perfect after a long day of sightseeing. The hotel's amenities were top-notch. We particularly enjoyed the pool and the spa, where we had a relaxing massage. The on-site restaurant served some of the best meals we've had, with a diverse menu that catered to all tastes including vegan and vegetarian . The musical Thailand show with dinner was amazing. They made our anniversary special with an exotic fruit platter. The location was ideal, just a short boat ride from the ICONSIAM mall making it easy to shop. What truly set this hotel apart, though, was the customer service. Every staff member we encountered was friendly, professional, and eager to ensure we had the best stay possible. A special shoutout to the concierge team and Visah* ( I forgot her full name) for their excellent restaurant recommendations. Overall, our stay at the Mandarin hotel in Bangkok was nothing short of amazing. We can't wait to return and would highly recommend this hotel to anyone visiting Bangkok.
Verified traveler
1 year ago
10.0
amaing river view nice pool
kalyan
1 year ago
10.0
Simply amazing
Fawaz
1 year ago
10.0
Best in Bangkok
Andrew
1 year ago
6.0
Hotel it self was great. I went with my American friends and we were being teated different for being Asian.
Thinh
1 year ago
10.0
Excellent hotel and service staff
Armando
1 year ago
10.0
Everything was PERFECT!! Wouldn’t change a single thing! The staff is amazing !!
Malgorzata
1 year ago
10.0
Wonderful place, the resort in big city. Extremely attentive, friendly. Very good food, specially Thai in the veranda restaurant. The best hotel in Bangkok
Fabrice
1 year ago
10.0
Le Mandarin Oriental est une référence à Bangkok. Le petit déjeuner au lit coûte 1600 baths (41 €), et à ce prix là on attend plus que quelques viennoiseries, une boisson aux légumes et des céréales. Un cappuccino aurait été bienvenue en plus, avec par exemple accompagné d'un bâton de cannelle. On est au Mandarin non ? Un cocktail maison n'aurait pas été de trop. Quand on est sorti et qu'on est revenu 2 heures plus tard, rien n'avait été débarrassé encore alors qu'il y a un majordome à chaque étage. Pour cela je ne mettrais pas la note maximale, peut encore mieux faire. Maintenant il y a d'autres avantages et malgré cela je conseille, c'est une expérience unique que de passer une nuit au Mandarin Oriental
Janice
1 year ago
10.0
Best hotel in the world!
Ed
1 year ago
10.0
The hotel is impeccable, very well located the views to the river are amazing. The staff is great always ready to help.
marlene
1 year ago
10.0
A lovely experience. Beautiful hotel and grounds. Lovely staff. Pool a bit too warm. Thank you for a lovely stay. Philip at reception was knowledgeable and lovely.
Yew Fei Jeremy
1 year ago
10.0
The services were exceptionally good. All staff were friendly and eye for detail. There was welcome champagne in the room. Excellent! Thank you! Will be back soon. Thank you Ms Pim - reception Ms Yuri - F&B
Serge
1 year ago
10.0
Everything was perfect !!!
Verified traveler
1 year ago
10.0
Nothing was too much bother. They even thought of little things before we had even consider it. Also they did things which we did not ask when they saw it was a special birthday. Very very memorable and a birthday that will be remembered forever. Thank you.
d
1 year ago
10.0
Fantastic hotel. Exceptional service and facilities. ❤️
Ann
1 year ago
10.0
We had an AMAZNG TIME. When we arrive the staff welcomed us warmly and knew that we were returning after 20 years! I had a knew accident and they had a doctor come immediately and set me up at a fabulous local hospital where i got A+ treatment -- and wheni returned there were flowers in the room with a Get well card signed by the staff. We had a wonderful time and were treated like family. Thanks so much! We lover the Oriental!
Vere
1 year ago
10.0
Awesome experience…surpassed my expectations… staff, cleanliness, service and ambiance are superb. You will not regret it!
Mauricio
1 year ago
10.0
Best personal service
Mauricio
1 year ago
10.0
Service
Jeni
1 year ago
10.0
Unmatched attention to details
Yingjie
1 year ago
10.0
This is my dream hotel. Hotel is very clean and you can find everything you need. The ferry departure every 30 minutes to the shopping center. The staff were very welcoming. This is a very high-end hotel that can meet your every need.
Mark
1 year ago
10.0
As a discerning traveller of many years, this property cannot be beaten for soul and quality. The staff are first class with MO running through their veins. Special mention for Mary, Head of customer relations. Off the planet attentive and kind!! Can’t wait to return!!
John
1 year ago
10.0
After a two day stay, I agree that this is as good as any other. Every aspect of the experience surpassed my expectations of a 5-star hotel. The property itself ( the amazing attention to design features, the condition of the property, the appreciation of the rich history, the amazing food preparation and presentation, the location), and the incredible service staff. Certainly not cheap but definitely worth the cost for discriminating travelers. Don’t settle for less!
Samir
1 year ago
10.0
Very personable and warm hospitality and service. All staff are attentive and responsive by being actively observant and vigilant to your needs. Impressive!
Laurel
2 years ago
10.0
Mandarin Oriental is one of the finest hotels in the world~excellent in every way! This was our honeymoon and it was perfect!
Ayush
2 years ago
10.0
Amazing property, great hospitality!! It lives up to its reputation.
Roberto
2 years ago
10.0
Great day and night life along the river with one of the best service ever experienced. Two thumbs up for the staff and management.
Andrew
2 years ago
10.0
Excellent hotel
David
2 years ago
10.0
The best
KOSUKE
2 years ago
10.0
facility and service are excellent. shuttle boat to siam icom is very usuful to prevent the traffic jam.
Jacqueline
2 years ago
10.0
The level of personal care and service was outstanding and really made our holiday special.
Brenda
2 years ago
10.0
The staff was very professional and helpful. The river views are wonderful and the breakfast was delicious. Top notch hotel!
Eliyahu
2 years ago
2.0
Photos are a big scam, the property is extremely old and beat up. Don’t believe the photos you see! I rarely leave a bad review, but I had to warn everyone else. Management team are rude and horrible people. This hotel is doesn’t understand the international service standards. Also there is a lot of gender based discrimination. I couldn’t even stay there for one more day. Save your trip and book at the peninsula or Four Seasons just a few min away, it’ll be the best decision you’ve ever made.
Eric
2 years ago
10.0
Very classy and traditional with modern touches in the room. Good ambience and fantastic staff and services.
Nathan
2 years ago
10.0
Top notch service, amazing food, and a wonderful experience
Wai shun wilson
2 years ago
10.0
滿意
Michael F
2 years ago
10.0
An amazing stay in every respect, in a beautiful property with every staff member kind, helpful and caring at all times.
Domenick
2 years ago
10.0
Amazing Hotel.
henry
2 years ago
10.0
It worth the number 1 hotel in the world same as the old days.
TSUTOMU
2 years ago
10.0
william
2 years ago
10.0
We’ll be back!
Sar Sar
2 years ago
10.0
We had a wonderful time at Mandarin Oriental Bangkok. Service was great.All the staff were friendly and helpful.The best Buffet dinner we ever had at Lord Jim's. Definitely the Hotel to stay at in Bangkok.
Rebecca
2 years ago
10.0
Excellence, from arrival to departure!
Alexandra
2 years ago
10.0
Superb room, view, service and attention to detail. An ideal place to stay to explore Bangkok.
Verified traveler
2 years ago
10.0
Rooms are spacious and lovely. Staff is very friendly and quite helpful. Dinner was fabulous with great views. Totally worth the price!
Eunwu
3 years ago
10.0
Exquisite. Do not waste time hesitating :) If u have money then just go ! Everything was perfect but especially the price of dinings were rationally acceptable! And also, the rooms are much beautiful than the photo showing. Even when I’m not staying here, i would visit the bamboo bar again
Maria
3 years ago
10.0
Beautiful hotel with stunning riverview rooms, 25 m swimming pool and convenient access to river transportation.
Walter
3 years ago
10.0
.
Martha
3 years ago
10.0
You got floor butler. That tells you how GREAT this hotel is. Every detail of the property, amenities, and service is beyond expectation.
vid
3 years ago
10.0
Beyond pleased with staff, level of service, dining experience, i was overwhelmed with how much everyone was willing to assist in anything i needed, as a solo traveller i felt completely safe and well taken care of
Ayman
3 years ago
10.0
Good hotel and very comfortable.
Verified traveler
3 years ago
10.0
Amazing service by all the staff. Attention to detail in the turn-down service.
Kristen
4 years ago
10.0
Everything you could hope for with a luxury experience— from the room, to the food, to the lovely staff. It was a splurge for us and definitely worth it, especially for the convenience and safety of New Years Eve. Perfect energy to bring us into 2022.
Hailey Anne
4 years ago
10.0
MO is my favourite place to stay when I am in Bangkok. Facilities, attention to detail and service is outstanding. Already looking forward to my next stay in February!
Glenn
4 years ago
10.0
Beautiful, comfortable hotel with very tasteful decor.
Louis
4 years ago
10.0
An amazing hotel with wonderful river views and great restaurants. Located in a fun area of Bangkok.
Verified traveler
5 years ago
10.0
Nice place to stay. Safe, healthy, hygiene. I always prefer the same.
Ahmed
6 years ago
10.0
The property is nothing but amazing! The room is so comfortable and well decorated and furnished. I love how amazing everything was set in place and above all, I realized that was the first Mandarin Oriental ever built and that gave us some excitement as the building was almost 145 years old! This is an OMG hotel! We stayed for two nights and will definitely be coming back in the near future!
Verified traveler
6 years ago
10.0
We enjoyed our stay it was superb. The staff was amazing. The only issue we had is with the hotel boat shuttle to the shopping mall which is scheduled hourly, it should be half hourly instead as the other hotels.
JIA
6 years ago
10.0
One of the best hotels in Bangkok.Excellent in every way.
Verified traveler
6 years ago
10.0
Amazing location, architecture, gardens. Beautiful room (renovated) and views, amazing service. The only downside is that we found out about on-going renovations (including pool and outdoor restaurants closed) 1 day prior to our arrival (it was not mentioned on your site); nevertheless, the hotel made a lot of efforts to ensure our stay was wonderful - and it has been! Will definitely return
Mel
6 years ago
10.0
Awesome hotel with old world charm. Worth very penny.
Verified traveler
6 years ago
10.0
This hotel paid amazing attention to detail. It is beautiful and well-kept. I am very concerned with cleanliness, and this is the cleanest hotel I have ever stayed in. We ate at the outdoor restaurant overlooking the river every day of our stay and the food was consistently delicious. The staff was very attentive throughout the entire hotel. This was truly a five-star experience.
Verified traveler
6 years ago
10.0
Lovely hotel, amazing atmosphere and good food. Helpful staff speaks English
Verified traveler
7 years ago
10.0
Good Location , friendly and professional service .
Verified traveler
7 years ago
10.0
Service was amazing; location is perfect and the food inpeccable
Verified traveler
7 years ago
10.0
Classic hotel with super ambience of old Bangkok, plus outstanding service and beautiful views
Scott
7 years ago
10.0
The most attentive and helpful hotel staff I've ever experienced. It made our time in Bangkok more enjoyable. I will definitely stay here again if I ever visit Bangkok again.
Verified traveler
7 years ago
10.0
The staff was very helpful and courteous from the time I checked in and when I checked out. I was upgrade to the garden suite and was not dissapointed. The view and room was amazing. The best hotel in Bangkok for me. I will definitely come back again.
Linda
7 years ago
10.0
Fabulous hotel! We arrived early on a flight from Osaka, we were given an early check in at 6.30 am. On the day of our departure we were able to keep our room until 3pm. The hotel is full of beautiful orchid displays. TrueType a wonderful experience.
Alex
7 years ago
10.0
Excellent hotel, staff friendly, attentive, informative, the hotel comes with bags of history and luxury. You can really tell that a lot of thought has gone in to every little detail. Obviously its expensive but you get what you pay for. Next time I'm in Bangkok I will be staying at the mandarin!
Dan
7 years ago
10.0
Great stay in Bangkok, staff was great as were facilities. Cigar lounge, Bamboo Bar with singer, restaurants, fitness center, pool and spa were all first rate with wonderful and friendly service. Room was charming, with lots of storage space and terrific view. One of the best at which we’ve ever stayed.
tmjmaster
7 years ago
10.0
I was very happy at your hotel staying. If I add my opinion about your hotel, 1.room furniture looks a little old and outdated. 2.Lord Jim buffet needs better dessert. 3.Le Normandie needs to look more opulant(furniture,carpet,lighting etc.) Old and authentic looking water and fabulous looking waitress Foods were wonderful,I wonder why this restaurant did not get Michelin 3 star.
jl
8 years ago
10.0
The Mandarin Oriental is very nice and wonderful place to stay. Staff were excellent and great service.
Verified traveler
8 years ago
10.0
Just hard to top this hotel. Excellent continous water shuttle to gym. Great food for business dinners. Super staff with great attention to detail. Helpful concierge team. A top 5 Mandarin hotel in world. Easily. Only reason it is not a clear number 1, is that the newest properties like MOMAC in Macau, for example, have optimized, perfect new modern rooms, that are hard to beat. These BKK Mandarin rooms are just a bit dated. But that is part of their charm. So do not hesitate to stay here. The history and old school service overcome any minor imperfections.
Verified traveler
8 years ago
10.0
Luxurious stay whilst shopping and eating in one of my favourite cities.
Verified traveler
8 years ago
10.0
Fantastic hotel. Excellent service. We'll be back!
kathleen
8 years ago
10.0
Let us check in 7:00 AM Slept after long flight Took care of all shopping touring needs. Let us check our as late as we needed. Will return wonderful hotel.
Verified traveler
8 years ago
10.0
I want to go to Bangkok again just to stay at the Mandarin Oriental. Your wish is their command.
bruno
8 years ago
10.0
We appreciated the impeccable service and unexpected extras-- acknowledged husband's birthday with cake and flowers, invited us to complementary guest cocktail party.
Jon
9 years ago
10.0
I've stayed at Four Seasons, Conrads and other hotels around the world and I have to say this is my favorite. The staff is outstanding - both warm and efficient.