Carlton Cannes, a Regent Hotel
Chain: Regent
Description
Luxurious Belle Epoque Hotel with Private Beach
Stunning Views and Elegant Rooms
The Carlton Cannes, a Regent Hotel, offers air-conditioned rooms with satellite TV and plush bedding. Guests can enjoy views of central Cannes or the bay from their rooms, with some featuring a balcony for a touch of luxury.
Gourmet Dining and Relaxation
Indulge in exquisite dining at the beach restaurant during the summer or savor traditional cuisine at the on-site restaurant. Unwind with a refreshing drink at the Carlton Bar. The hotel's 24-hour front desk can assist with car rentals and beauty treatments, while a fully equipped fitness center awaits for those seeking wellness.
Convenient Location and Exceptional Service
Located just minutes away from the Palais des Festivals, The Carlton Cannes offers easy access to Cannes' attractions. With the airport and railway station nearby, your luxurious retreat is closer than you think.
Sentiment Analysis
Exceptional hospitality
Delicious food
Popular Amenities
Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Availability Side
Classic King Room with Sea View
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-condit...
Premium King Room with Balcony and City View
Sporting enviable views across Cannes, enter an inviting space bathed in day long filmic light and equipped with every modern amenity. Soak up the alf...
Classic Room
This room features a mini-bar and cable TV. Enter a haven that's designed for comfort. Boasting striking views across Cannes, each inviting room prom...
Premium King Room with City View
This room is decorated in an elegant style. It has a mini-bar and a flat-screen TV. Enter a comfy alcove bathed in cinematic light from dawn till dus...
Premium King Room with Garden View
This bright room is decorated in the Hollywood style of the 1950s. It features a panoramic view over the Bay of Cannes. This room cannot accommodate...
Classic King Room with Garden View
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-condit...
Guest Sentiment Categories
Cleanliness
The hotel was noted for being spotless and well maintained.
Service
Outstanding service mentioned throughout the reviews.
Location
Excellent location in Cannes with convenient access.
Room Quality
Rooms were described as well-decorated and comfortable.
Amenities
Amenities were praised, though specific details were limited.
Value for Money
General sentiment indicates good value for the level of service.
Food and Beverage
Food quality was highly rated, especially during holiday meals.
Overall Experience
An unforgettable and memorable stay according to multiple reviews.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessThis deposit will be refunded based on cancellation policy attached to booking in reference. The Superior rooms can accommodated 1 extra bed and 1 baby cot. The other rooms cannot accommodated an extra bed. Please note that a high-speed WiFi connection is available at the property for an extra charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
Reviews (509)
Nawel
1 week ago
10.0
Tout était parfait !
Cons: La chambre, la vue, le personnel, les installations, le petit déjeuner
Manseong
1 week ago
10.0
Rosel
1 week ago
10.0
petit déjeuner exceptionnel cadre et vue magnifique personnel au top et très attentionner
Ahmed
1 week ago
10.0
jean francois
1 week ago
10.0
DENIS
1 week ago
10.0
Dushan
2 weeks ago
10.0
It was perfect
Lena
2 weeks ago
8.0
Clean room, nice views, great location
Cons: Concierge was not very helpful, took me a lot of time to sort out a mistake.
Ozcan
2 weeks ago
10.0
Room was great, the twice a day room cleaning and tidying was impressive. Location was superb, everything was walking distance. The staff looked after us, and gave us all respect and care with all our needs, will 100% consider staying there again. Highly recommend!
Cons: Nothing, all was perfect.
Maria
2 weeks ago
10.0
Likte absolutt alt ved hotellet! Utmerket service.
Fazile
2 weeks ago
10.0
Tout été parfait le déjeuner impecable à conseiller .
NICOLAS
2 weeks ago
10.0
Le cadre et l'accueil du personnel, ils sont tous adorables jusqu'au voiturier très attentionné !
Hanane
2 weeks ago
8.0
“Un séjour exceptionnel au Carlton : service attentionné, chambres confortables et atmosphère élégante. Une adresse que je recommande vivement.”
Martin
2 weeks ago
10.0
Katrin
2 weeks ago
8.0
Sławomir
2 weeks ago
10.0
👌
Katharine
2 weeks ago
3.0
Beautiful and great location
Cons: Whilst there the pool was closed alongside the pool area. You were therefore forced to go to the beach club to relax in the sun. No guarantee of a bed there either and very expensive.
Suzanne
2 weeks ago
9.0
Moment tant attendu que le petit déjeuner. Qualité et choix incroyables et délicieux
Ahmed
3 weeks ago
10.0
Very eloquent and rich design
Cons: Nothing
Jan
3 weeks ago
10.0
Ali ahmed
3 weeks ago
9.0
raymond de Wit
3 weeks ago
10.0
ruime kamer mooi nieuw groot bed en lekker taartje stond klaar en bloemetje. Fantastisch ontbijt. kom zeker snel terug
Cons: niks
Ozde
3 weeks ago
5.0
Maria
4 weeks ago
9.0
yafit
4 weeks ago
10.0
מהמם אין מילים
Tatevik
1 month ago
10.0
The best hotel with perfect service and location and staff in Cannes!
Cons: The hotel is so perfect that you can’t find any negative thing there.
dominique
1 month ago
10.0
Alicia
1 month ago
10.0
Compass18171742288
1 month ago
10.0
An absolutely unforgettable experience and, without a doubt, the best hotel stay I have ever had. I chose the hotel to celebrate my birthday and New Year’s Eve, and everything exceeded my expectations: the room upgrade, early check-in, late check-out, and the incredible attention to detail throughout the stay. The concierge team was outstanding from the very beginning, helping with reservations and planning, making everything seamless. The New Year’s Eve dinner was exceptional, the food, service, atmosphere, and fireworks created a truly magical night. I was also deeply touched by the birthday surprise with a chocolate cake and a handwritten card. Every interaction, from front desk to restaurants, room service and housekeeping, reflected genuine hospitality, warmth and professionalism. A premium experience where every detail truly matters. I will certainly return and highly recommend it.
torbenschon
1 month ago
10.0
This is simply the best hotel at Côte d’Azur, the staff is excellent, very professional and you feel immediately welcome. You may attend your meetings in and around Cannes and return with excellent parking service and still have time to relax in the afternoon. We had the opportunity to stay over New Year’s Eve where there are no better location in Cannes and a wonderful evening at riviera restaurant completed our stay.
crissie789
1 month ago
10.0
My family and I had the best, magical, and memorable New Year's Eve celebration. The food at the restaurant Riviera was top-notch and truly refined. The overall service was also very good however we would like to extend our sincerest gratitude for the extra-mile service from Nathalie (Reception, arrival & check-out), Maxime (Concierge, departure), Sandrine (Housekeeping service staff, room 618 & 616), Hervé (Restaurant Riviera), and the young man (we didn't get his name) who brought us up to our rooms after check-in.
Miguel
1 month ago
10.0
MihaelaSBM
1 month ago
10.0
I feel amazing after my stay at this hotel. The Christmas decorations made me feel like I was back in my childhood, surrounded by warmth and magic. The food and cleanliness were more than perfect, everything was spotless and delicious. I will definitely come back.
Laetitia
1 month ago
10.0
La chambre très bien décorée La patinoire, le room service, le fitness
Wilfried
1 month ago
10.0
Nochi
1 month ago
10.0
Тарьел
1 month ago
10.0
Ок
Enrico
1 month ago
8.0
Struttura meravigliosa, personale professionale cordiale educato e disponibile, il letto è ultracomodo
Cons: Il bagno è troppo piccolo vicino al wc non c'è la doccetta
Anne
1 month ago
10.0
Ben
1 month ago
10.0
Ben
1 month ago
10.0
Facilities, view, staff, everything is perfect.
Cons: There are very minor things that could be improved here and there, as always, but nothing particularly important or noteworthy.
oldlond
1 month ago
10.0
Beautiful Christmas with children. Upon arrival my room was upgraded to a higher category with a spacious salon with stunning view. The well connected concierge was able to organise a real sapin Noël for us just in a last minute before Christmas. In a stunning view room with a red Christmas snow covered tree, we were gathering together exchanging our gifts.
Eeva-Liisa
1 month ago
9.0
Paulina
1 month ago
10.0
LAMIA
1 month ago
10.0
Hôtel luxueux au cœur de Cannes avec un service top
marjan
1 month ago
10.0
The location was very good and breakfast was persuaded every day
Cons: The wardrobe was very small for two people
Tab5
1 month ago
10.0
Perfect hotel. The location is great and the room is really nice. The lobster roll served in the hotel restaurant is a must if you stay here.
yafit
1 month ago
10.0
מלון מהמם צוות יוצא מהכלל אחזור חד משמעית נקי נעים
rity03
1 month ago
10.0
Once we arrived, we had a very warm welcome with champagne and a birthday cake. The little birthday touches in the room were truly special. It made my husband 's day unforgettable! The seaview is absolutely breathtaking. The scenery is magnificent from dawn to sunset. It brought us so much joy on this special day! I also wanted to express our sincere gratitude for the incredible hospitality at Riviera Restaurant. Everyone greeted us with a BIG smile. Especially Stella and Tressy, who remembered us and served us with passion since breakfast. We had breakfast and lunch at the same restaurant. The highlight for me was the palmier, the best I have ever had. Last but not least, the ice skating ground and Christmas event in the enchanted garden were amazing. We will definitely come to visit Carlton again.
Charlotte
1 month ago
10.0
This experience has made me think that there needs to be another word to describe the people who work there, other than "staff". "Staff" sounds outdated and servile. There needs to be another name for the professionals who look after you when you stay at a hotel. Something that captures their stylish intention of 'only the best for you'. From the moment that we walked in, I felt that we were receiving special treatment. They learned our names effortlessly, remembered our preferences and, literally, nothing was too much to ask for. The thing was, there was something else, that I can't put my finger on. And it was a general attitude with all who I interacted with, along along the lines of they were searching for a way to make my experience better, even more than I was, but in a very relaxed, sophisticated way. There are magnificent, historical hotels all over the world and I probably haven't sampled 1% of them, but I'll be back here as soon as I can.
Roberto Giorgio
1 month ago
9.0
amineg526
1 month ago
10.0
A truly beautiful hotel, full of charm and perfectly located on the Croisette. Every detail is carefully thought through, creating an elegant and refined atmosphere. The service is remarkable and clearly places the hotel among the world’s finest. An unforgettable experience.
Artashes
1 month ago
10.0
Hamda
1 month ago
10.0
كل شيء جميل وموقع الفندق اجمل
Cons: لايوجد
Joëlle
1 month ago
10.0
Nous étions dans une suite magnifique. Gentillesse du personnel, ils sont aux petits soins et ils nous apportent des attentions tous les jours. Ils sont aussi très réactifs à nos demandes. L’Hôtel est très soigné et très bien situé, la literie est très confortable et les équipements sont de très bonnes qualités Nous avons passé une semaine EXTRAORDINAIRE et nous vous remercions encore pour toutes ces belles émotions Ce séjour restera gravés dans nos mémoires Nous reviendrons c’est une évidence tout était parfait Merci encore pour tous ces beaux souvenirs, inoubliables.
Cons: Rien car tout était parfait !!
Tony
1 month ago
10.0
L’amabilité du personnel, la chambre magnifique, l’offre de restauration sur place, les équipements fitness et spa
Cons: Rien
Inspire48874452999
1 month ago
10.0
The staff and service is wonderful. Special mention to Marine… who helped us organized a trip to Monaco. Noting our interest in art galleries, she made sure our guide brought us to wonderful art galleries. She was also helpful with giving us suggestions to walk around Cannes and made reservations for us. Also we had a wonderful dinner at Riveria restaurant. Great room, service and wonderful atmosphere around the hotel.
monimu
1 month ago
10.0
The best hotel i have ever been. extraordinary building, extraordinary team and extraordinary location. you can feel the excellence everywhere.
Emil
1 month ago
10.0
Paul
2 months ago
10.0
Fantastisk service och utbud
Cons: Har inget att klaga på!
2 months ago
10.0
927matthewu
2 months ago
10.0
The Gem of Cannes with a sophisticated design but warm and friendly hospitality. I’ve been going to Cannes for years and stayed here many times, the renovation was amazing.
Tiago
2 months ago
10.0
Lucy-Miss
2 months ago
10.0
I cannot say enough about our fantastic experience at The Carlton. I've always wanted to stay there, and although we live half the year in Saint Paul de Vence, my daughter and I decided that we would treat ourselves to a night at the Carlton. Honestly, I wish we didn't have to leave. The hotel was spectacular, the bed linens and pillows perfect, the decor bright and airy and the level of service was equal to, if not better than The Ritz in Paris which we stayed at a couple of weeks ago for a sixth of the price!...we had a lovely dinner at The Riviera restaurant with excellent cocktails, and a spectacular buffet breakfast the next morning. But I keep on coming back to the staff who were, from start to finish, incredibly welcoming and professional. A standout experience on all fronts. Thank you
Mohammed
2 months ago
8.0
Ahmet Emin
2 months ago
10.0
rperian57
2 months ago
10.0
The best hotel in town. Super luxurious and top notch. Clean, comfortable and delightful. We had a wonderful time and felt special by the way we were treated. The only slight negative is the breakfast buffet. We were given one option that was buffet for €59 per person. That’s almost $140 US dollars. I am sure it’s fabulous and worth the money but for some people who just want a croissant and a cup of coffee that’s not acceptable. Also, the front desk lady told us that Netflix doesn’t work in France. She was wrong. We were able to cast Netflix on their TV with no problems.
ahmedaW2184EN
2 months ago
10.0
We have stayed at quite few luxury hotels before, however, our experience at Carlton hotel is by faaaar THE BEST. For service to food to rooms and amenities everything was just on point.
kyriakos2018
2 months ago
6.0
The hotel is excellent, from the customer service to surroundings, to quality materials all over and in the bedrooms. The only negative thing was that we paid so much money per night and we could not even have a coffee in the hotel; reason being is that they allow public to walk in and take advantage of the amenities, without putting aside some allocated space at the bar and the coffee/main area for customers.
Gökhan
2 months ago
9.0
465emire
2 months ago
10.0
Carlton Cannes, a Regent Hotel – Belle Époque Dream On The Croisette Stayed: March 2025 • Room type: Suite with courtyard and pool view Carlton Cannes is not just another luxury hotel on the French Riviera. It is one of those addresses where you feel you are entering a piece of European cinema history. The Belle Époque facade, the curve of the building, the energy of the Croisette right in front of you – everything says “this is Cannes”. Our suite overlooked the inner courtyard and pool, which I can really recommend. It is bright, elegant, very well proportioned and filled with soft natural light during the day. You do not always need a sea view to feel special here. The courtyard side gives you calm plus a beautiful view of the pool area. Rooms and sleep quality The room and suite details are exactly what you expect from a Regent flagship: high ceilings, perfectly dressed bed, quiet air conditioning, very generous bathroom with powerful shower and perfectly soft towels. The bed quality is excellent and you wake up rested. One thing that surprised me is how consistent the housekeeping is. Everything was always in place, no random details out of order, no fake “turndown” feeling. It is the small discipline that makes the big difference. Breakfast, restaurants and bars Breakfast is a daily highlight: a rich buffet with fresh pastries, fruits, cheeses, charcuterie and hot dishes, plus à la carte options. Everything is fresh, beautifully presented and constantly refilled. The sea view during breakfast is the cherry on top. The restaurants and bars in the hotel are exactly what you would hope for in a place like this: Riveria style dishes with high quality seafood Elegant but relaxed terrace atmospheres Very well made classic cocktails in the bar Prices are of course on the higher side, but this is not a surprise on the Croisette. Service and atmosphere Service is politely warm, very professional but not stiff. From the doormen to reception to the pool staff, there is a consistent “we are happy you are here” energy. The atmosphere in the lobby and lounge is luxurious but not snobbish. You can sit with a drink, watch the constant movement of Cannes, see film festival photos and feel part of the story without needing to be famous. Location and practical tips Directly on the Croisette, perfect for walks by the sea. Easy access to the beach, the old port and the shopping streets behind the hotel. Taxi and car services are always available in front. Parking and transfers are well organised but expensive, like everywhere in this segment. Small downsides This is not a “hidden gem”, it is an icon. If you want privacy, ask for quieter room locations. Prices for drinks and snacks by the pool are as high as you expect from the Riviera. Price level and who it is for Price level: high luxury. Perfect for: anniversaries, film festival lovers, Riviera fans who want classic glamour with modern comfort. Less ideal for: budget conscious travellers or people looking for a small, anonymous boutique feeling. Carlton Cannes is one of those hotels that still carries a real soul behind the famous facade. It is an address you remember, not just a place you sleep.
Maksimovic
2 months ago
8.0
The hotel is nice, staff is very kind. Location of the hotel is the best possible.
gcE1876VY
2 months ago
10.0
I chose The Carlton to celebrate my bday, and it was the perfect choice! Their staff is marvelous, from their bellmen, to their reception, room service, concierge, housekeeping, to their managers, all attentive, caring, friendly. This is one of those places that you never want to leave when on vacation. I highly recommend it, property is beautiful, well maintained, but the jewel of the crown is their staff. I received a nice amenity for my bday, along with a handwritten card from their GM. Our room was lovely, perfect view. Everything was perfect, even the weather changed on my bday, day was sunny and beautiful, like if it was planned just for me! Thank you Carlton staff for making my husband and I feel special! We will share our experience with our friends and family and shall return!
161miriamt
2 months ago
10.0
Attention to details and guest comfort is like nothing I have ever experienced. Outstanding service from all of the staff, who work incredibly hard with genuine care and desire to make your stay a memorable one. I’ll be back.
39eileenp
2 months ago
10.0
The Carlton was, quite simply, outstanding. What stood out most was that each and every member of staff, from housekeeping to the concierge, was so hospitable, charming and determined to make our stay perfect. Our luxurious room was beautifully decorated and extremely comfortable. The toiletries were from Acqa di Parma. Breakfast was excellent ..(as good as @Gleneagles)....the selection was fantastic and the restaurant team were so attentive. It was a lovely time of year to go as Cannes was not too busy and the weather was still very pleasant. I am already looking really forward to my next visit
Z9379
2 months ago
10.0
Best hotel I’ve ever stayed at, the service and quality was out of this world. Staff were extremely helpful and very kind
ninettejohnson
2 months ago
10.0
Stayed 2 nights in this fabulous hotel courtesy of Travelzoo. The staff were magnificent in all ways. The interior of the hotel is fantastic. The room is adequately stocked with personal touches. Ours overlooked the serene garden. The breakfast has a touch of decadence. Difficult to choose from the selection on offer. Freshly made egg dishes such as omelettes are also available. Service is great throughout. Once again everyone in the restaurant is so friendly and helpful and I greatly appreciated Luisito who was engaging and had a calming manner. Our experience in The Carlton was perfect.
Aleksandar
2 months ago
10.0
megmt123
2 months ago
10.0
Absolutely amazing experience. This was our first 5 star hotel and we went for our honeymoon. 3 nights was definitely not enough, we wish we could’ve stayed there the whole time we were visiting the south of France. The staff were so friendly and provided exceptional service. A top tier hotel that we would love to visit over and over again!
jacquelinemD5661VG
2 months ago
10.0
I had another absolutely wonderful stay at the Carlton Hotel in Cannes. This wasn’t my first visit, and once again the experience was exceptional from start to finish. The hotel itself is stunning — elegant, immaculate, and truly world-class — but what really makes the Carlton stand out is the staff. They are consistently outstanding: warm, attentive, and incredibly professional. Every interaction feels genuine, and they always go out of their way to make you feel welcome and looked after. It’s rare to find a hotel that maintains such a high standard every single time, but the Carlton manages it effortlessly. I can’t recommend it highly enough and I’m already looking forward to my next stay. A truly five-star experience in every way.
Ann
2 months ago
10.0
In 1 woord super !!! Aan alles werd gedacht, perfecte en zeer vriendelijke service
Kateryna
2 months ago
9.0
Anca
2 months ago
10.0
hamad
2 months ago
1.0
البحر فقط
Cons: التعامل تعبان جدا جدا جدا الموظفين كلهم يبغون فلوس عشان يعمل
Antoine
2 months ago
9.0
Everything was amazing
Cons: I was surprised by having a wardrobe in the room with no wooden shutters, it was just a curtain which is weird for a such luxurious hotel
Angela
2 months ago
10.0
scott-ic
3 months ago
10.0
Had a wonderful experience once again at this beautiful hotel. Refurbished to a high standard and the pool is an excellent addition. We had a garden view room and could not fault the attention to detail. Staff very attentive and friendly, from the porters to the front desk to the restaurant/bar staff, every member of staff went above and beyond. Breakfast was a wonderful, leisurely experience, so much to choose from. However on our last visit some years ago, champagne was offered ( included in price) and we were disappointed to find that this is no longer on offer. Cost cutting? We did however purchase a glass of champagne on the morning of my 65th birthday !! Looking forward to a return visit in the near future...a very special place
cedric
3 months ago
10.0
AHMMYEE
3 months ago
10.0
While we were in Cannes, France we had Tea service at the Cannes Carlton hotel. It was in their lobby restaurant and we had a wonderful view of the Mediterranean ocean. The setting was great. They offered multiple choices of different teas from around the world. The service is excellent, our server was Rifat great, he was very attentive, let us know what teas to order, kept us well supplied with delicious pastries. Highly recommend this hotel for afternoon tea while staying at Cannes.
irenemT4875ZC
3 months ago
10.0
Our experience at the Carlton Cannes was simply outstanding. From the warm welcome to the elegant bar, the delicious restaurant, and the beautifully appointed room — everything was perfect. The fitness facilities were top-notch, the view breathtaking, and the easy access to the beach club made our stay unforgettable. Truly a five-star experience in every detail!
Şenol Çimen
3 months ago
10.0
LaurieGray_9
3 months ago
10.0
This is one of the best hotels I have ever stayed in, proper old school 5 star - very grand but modern, our room was white bright and spacious, powerful walk in shower, with great products, with nice touches dyson hair dryer mouthwash and shaving kits, complimentary beers soft drinks and snacks were a nice touch - A bigger wardrobe and a vanity mirror would have helped, but outstanding stay otherwise, we will return for sure. I can`t help but reaching out to staff that made our week`s visit truly amazing, we dined many times at the beach club, Marion was great, and in the Riviera - Sunday Brunch looked stunning - Staff at check-in Julie, Thierry & Fabio - in Bar 58 Jeremy & Jean-Marc, Sommelier Schbab and the wonderful David in the Camilia Lobby bar, outstanding service ! along with Lenka & Sebastian, also house keeping and turndown service was outstanding. We will be back for sure ! Colleen & Laurie - Glasgow
Discover39952
3 months ago
10.0
From the moment we checked in the staff couldn’t have been more helpful. The hotel and rooms are beautiful and lived up to its 5 star rating.Highly recommend.
K9110JPsebastianl
3 months ago
10.0
As always, the level of service and standard was on point. We felt very well looked after. All the amenities, including the beach club, were spot on. Thank you.
Sarah
3 months ago
9.0
2805OL
3 months ago
10.0
Always a favourite time of the year for us to be at the beautiful and majestic Carlton Cannes. We try to manage a few days here every October.
Dr. Mathias
3 months ago
10.0
Service and Style - outstanding
Wolfgang
3 months ago
10.0
Joseph
3 months ago
10.0
grigora325
3 months ago
10.0
Excellent, historic property which did not disappoint. Very professional and accommodating staff; very understanding and attentive. Classy operation.
oloho2025
3 months ago
10.0
Never enough great things to say about this hotel. They definitely do know luxury! The staff, the ambience, the service… 1000% recommend.
paulrL6284MN
3 months ago
10.0
It was my first time staying back at The Carlton after all the renovations being completed. Prior to this, while being an iconic, classic hotel on the Croissette strip, it was a little tired but the new revamped Carlton is really very lovely! The rooms are perfect, the service immaculate right from check in onwards and it now has very special gym facilities. I wouldn't hesitate telling anyone how lovely this hotel is now!
aliaP2373DQ
3 months ago
10.0
To the Management of Carlton Cannes Hotel, Greetings, I would like to extend my sincere gratitude and appreciation for the warm hospitality and outstanding service we experienced during our stay at your esteemed hotel in Cannes. Every detail of our visit reflected the highest standards of professionalism and care, embodying the true spirit of French hospitality and highlighting the hotel’s distinguished position as one of the finest in the French Riviera. I would also like to commend your dedicated staff for their remarkable efforts in attending to guests’ needs and ensuring complete comfort, making our stay truly exceptional and memorable. Thank you once again for your kind cooperation. We look forward to visiting you again in the near future, and we wish you continued success and excellence. With sincere regards and appreciation, Ali Saleh Al-Sada Director of Qatar Television
ZafiG
3 months ago
10.0
A level of luxury and service beyond expectations. The room was exquisite, very luxuriously furnished with housekeeping services to Match. Front desk manager, Lora, was always available to help, and Chief Concierge Maxim went out of his was to acquire my wife’s favorite tea in Paris and had it delivered to the hotel prior to our departure, just fabulous.
sajrawi
3 months ago
10.0
I’m
thadellis123
3 months ago
10.0
Best hospitality I have received from a hotel in years. Ava at the concierge was the most helpful and lovely person I’ve experienced at a hotel in my life. If you are near Cannes, this is the only hotel worth staying in.
KreislerCandela
3 months ago
10.0
Impeccable! We stayed 2 nights and the staff did not miss a single detail. The facility is the best in Cannes and we will be back to be pampered. Thank you for making our weekend so unforgettable.
Semiha
4 months ago
10.0
mikewilkinson55
4 months ago
10.0
From start to finish this was an amazing experience - the staff were so helpful and could not do enough for us. The free upgrade to a large room was the ivingnn no on cake.
331davenm
4 months ago
10.0
We arrived by train having travelled from the US into Cannes and went searching for the Carlton. Somewhat rested by the train, beginning to be immersed in France; we were excited but also tired. Walking up with our rolling luggage, a short walk later onto the hotel property, we were immediately welcomed. It was one of the most beautiful hotels we’ve ever seen, in one of the most elegant settings, and by some of the most kind attendants. The next morning we had an elegant breakfast with wonderful pastries, fruits and of course hot food of eggs, bacon sausages and more. Amelie took care of us and was a friend from the first moment. She gave us an introduction to the hotel as well as Provence, checking in on us as the days went by.
Simon
4 months ago
10.0
It’s a beauty of a hotel 🏨- we loved loved loved it all
Cons: Nothing
Ina
4 months ago
10.0
This is a legendary, lush hotel! Absolutely magical! The aesthetics are hard to beat, and the beauty on display everywhere just lifts your soul. The room was supremely comfortable, and housekeeping do their best to make sure you have everything you could think of - and then some. The restaurant and the bar also deliver on the promise of excellence, and the beach facilities are probably the best in Cannes.
Gianluca
4 months ago
6.0
La posizione
Cons: Alcuni problemi legati all’hotel. Ad esempio la musica nel vicino beach bar sempre dell’hotel fino alle 2 di notte è stato un vero problema.
7charans
4 months ago
6.0
They got us up with an alarm to exit hotel at 1.39 am and when we reached the gate at exit they sent us back saying was a mistake and there was no mention of the discomfort caused next day.
GrandTour51780129968
4 months ago
10.0
The Carlton Cannes has everything you would need - beach, luxurious sleep, food, shopping, sightseeing, pool, and dog care. Truly the best in the riviera. Shoutout to Kristine and all the hardworking Filipinos ❤️🔥 Will definitely come back. Exceeded my expectations
Sbza1
4 months ago
10.0
overall a world class experience. The level of service is amongst the finest i have experienced. The room size is generous with a plethora of bathroom amenities. The breakfast can improve. i would gladly return
659linoc
4 months ago
10.0
This is one of the best services and customer care teams I have ever encountered. Congratulations to all the staff. I wish to be back soon
Daniel
4 months ago
10.0
Guilherme
4 months ago
10.0
Mt limpo
lizaI2455PP
4 months ago
10.0
We had a long weekend at the Carlton Cannes Celebrating our wedding. it was perfect. from arrival to departing, with exceptional staff attention, beautiful room with a view of the Court Garden and pool. Exquist food and wine. A weekend we will always remmeber.
Richard R
4 months ago
10.0
Amazing everything
413darm
4 months ago
10.0
Amazing staff and service. The food was good. The beach staff were quite accommodating. We got our room late and they gave us a complimentary lunch as well as beach chairs.
Ambassador746659
4 months ago
8.0
Excellent service. The hotel is grand and comfortable. The breakfast buffet is exceptional. Even though my shoes were ruined by housekeeping, the hotel went out of its way to rectify the situation. Every employee is friendly and goes out of their way to provide good service. The one area that was disappointing was the charges for the beach club. Someone paying $1500 per night should not also be charged for using the beach club. My wife ordered a grilled cheese sandwich and was charged 46 euros for a lobster roll. When we asked, we were told that it is special bread. So all told 350 euros for a few hours on the beach with a cheese sandwich and a couple non alcoholic drinks.
P8015WWmatthewk
4 months ago
10.0
We recently stayed five nights at the Carlton. The welcoming friendliness of the door men and valets upon our arrival and the reception desk's warmth and interest in accommodating us as we checked in set the tone for our stay. The refurbished room, with a beautiful view of the sea, was stunning. The room was immaculate and well appointed and roomy. The renovated entry and common areas were unique and beautifully designed. Every meal we had at the hotel was great with impeccable service. The delicious desserts in the lobby bar were hard to resist. When we wanted to venture away from the hotel for a day trip or dinner each Concierge were attentive and very helpful with terrific recommedations..The location of the holel is perfect. An afternoon at the hotel's beach club across the street was a real treat. This incredible hotel with its special ambiance and proactive and accommodating staff made for a wonderful visit. We cannot wait to return!
chriswM5391OP
4 months ago
10.0
From check-in to check-out, the service was impeccable. The recently renovated rooms were great and the new gym is world class. Breakfast on the terrace is always a highlight.
mildredmuffin
4 months ago
10.0
This Trip for 5 Days was our second experience at The Lovely Carlton Hotel... We were made very welcome again, and all the Staff here are Amazing!! Our Sea View Room was very clean and spacious. The Gym is Excellent. The Concierge and The Valet Parking Guys were very Helpful once again. Both Riviera and Ruya Restaurants are Wonderful, and The Staff in the Lovely Cocktail Bar are so friendly and made our visits special.. We had amazing lunches, breakfasts and also Dinner... We had Lunch and also Sun loungers for a Day at the Beach Club... Also Wonderful! This is a very comfortable and pleasant establishment and I cannot praise it highly enough!
Briony
4 months ago
10.0
Andrea
4 months ago
10.0
mariuso2019
4 months ago
10.0
Top Hotel.Best service ,very clean. Hope to come back. Best regards. I had a good time. Thank you very much. Marius from Dubai.
davidwI9375FP
4 months ago
10.0
My first stay at the Carlton and what a lovely experience, considering that my last stay in Cannes was 30 years ago at a Holiday Inn. From the moment of entering the foyer you know you were in the lap of luxury. All the staff are credited to the Hotel Reception breakfast concierge and the room was also spotless. I would just like to mention Delphine on concierge was very helpful to me and Herve plus the Philippine gentleman who used to work on cruises-at breakfast. Sorry I forgotten your name and of course the central location on La Croisette promenade. Thank you all very much for a lovely stay over 11 nights.
786sanyac
4 months ago
10.0
Hotel is stunning, fresh and renovated with very kind people and amazing food. Don’t miss the drinks in the bar either. Will be coming back for sure.
Ernest
4 months ago
10.0
Secil
4 months ago
10.0
loungin111
4 months ago
10.0
Absolutely gorgeous hotel with superb service! The staff are very accommodating and the breakfast offering is top tier. Would absolutely recommend!
isa
4 months ago
10.0
Volkan
4 months ago
10.0
Laur7S
4 months ago
10.0
The Carlton Cannes hotel has my heart. Every single detail was magnificent. The lobby, restaurants, and rooms were completely beautiful. Clean, elegant, comfortable. The picturesque French Riviera is only a few steps away, with a beach club that makes you feel completely taken care of. The fitness center, and spa were incredible and relaxing. The breakfast buffet was delicious - we never wanted breakfast to end!!! I had the best cocktail of my life at the bar at Club58 - thank you Anthony. But what really sets the hotel apart is their kind, helpful, and really lovely staff. We were always greeted with a smile and a “bonjour madame”. They delivered a wonderful bottle of champagne to our room upon arrival!!! They did an excellent job at checking up on us and providing any assistance we needed. The front desk (Shahab), the concierge who made sure my reservations were all planned perfectly (Lisa & Enzo), the bellmen, the beach club staff (Mikael & Joren), the staff at breakfast (Herve & Tracey). If only I could remember more names, since truly everyone there was so patient, and genuine. I’ve been to beautiful hotels around the world and have never enjoyed a hotel as much as I did on this trip. You will not regret your visit her. I already miss it and cannot wait to plan our next trip. Thank you Carlton Cannes!!! Enchanté!!!
matthewcD808AX
4 months ago
10.0
A perfect experience. The location is prime, the building is stunning, and the 2023 renovations make the hotel feel brand new. The staff were exceptional throughout, especially the teams at Bar 58, the Beach Club, and the Concierge, who all made our stay unforgettable. Thank you to everyone, we’re already looking forward to our next visit.
Tinywren18
4 months ago
10.0
Outstanding property, 5 star service, great location. A very special experience. Staff are super hospitable & most helpful with all & any requests.
edtrujillo94
4 months ago
10.0
I was here with my wife for our wedding stay. The Carlton was awesome. The staff was very nice and genuine. The breakfast buffet was spectacular. I really felt a personalized attention to detail throughout my stay. The hotel was very clean and cleaning service was awesome.
Louis
4 months ago
8.0
- wonderful staff (thank you, Stella!) - iconic hotel
Cons: - the hotel’s beach club was closed to guests both days we visited (for a wedding) - the F&B was poor (one-button coffee at the garden cafe and the a la carte breakfast was laughably bad) - on balance, it feels overpriced (but it is Cannes, so I guess normal standards don’t apply )
Panagiotis
4 months ago
10.0
Stephen
4 months ago
10.0
This was my first stay at the Carlton since its refurbishment about two years ago, and it surpassed my expectations in every way. Although it’s a large property, it never felt overwhelming, and even having to cross the road to reach the beach was no inconvenience at all. The service was outstanding—staff members even greeted us by name despite the number of guests they host. Beach service, as well as the facilities by the beach and on the terrace, were excellent, and the food was exceptional. The promenade in front of the Carlton is beautifully maintained, lined with wonderful cafés and restaurants, plus fantastic shopping opportunities. We truly can’t wait to return—this may just be our new favourite hotel in the South of France.
L5627GAtomk
4 months ago
10.0
absolutly marvelous! the very best resort to celebrate family events, organise business events or invite your best friends, Fabulous hospitality , excellent gastronomy, cuisine and service. very confortable suites with convenient bathroom facilities, Brilliant Concierge services and lovely beach club we enjoyed the C-Club healthclub!
alirO4256BP
5 months ago
10.0
Don’t be fooled by other reviews. Staying anywhere else would be a disservice to yourself! The Carlton was fantastic and was something you’d see in a movie in terms of experience. The staff were all great and everyone genuinely was helpful in any way. 10/10 stay and we hope to go back soon!
Konstantine
5 months ago
10.0
Everything was fabulous
marc
5 months ago
10.0
Salem
5 months ago
6.0
Like the location only
Cons: Checking is very bad stuff for very slow and checking in and checking out. I didn’t like it.
Antoinette
5 months ago
10.0
Shawn
5 months ago
10.0
Stunning common areas, beautiful and clean rooms, excellent location and amazing service! Truly a proper five star experience! Looking forward to returning!
Camper722055
5 months ago
4.0
Beautiful hotel but concierge and baggage service is horrible for a 5 star resort. Forgot to send 2 bottles of wine on our sunset cruise and took 90 minutes to get our luggage after checking out at 11am. DO NOT RECOMMEND.
Extraordinary231425
5 months ago
10.0
Beautiful rooms with a sea view, amazing service. Beach club was fantastic. Everything was top notch. My husband and I had a lovely stay celebrating my birthday.
G7159XRrickd
5 months ago
10.0
Best hotel in the world. We travel extensively and return each year because of the hotel. Everything about the hotel is a ten. From the people, services, property, etc.
gonzalocO9363DH
5 months ago
10.0
Really all was perfect Place , room, wiews…. And spetialy the staff, Very nice Fabio in the reception , the concierges …. All perfect Thanks
Michael
5 months ago
10.0
308florind
5 months ago
2.0
We stayed at Hotel Carltone with high expectations, but unfortunately, we faced major issues with billing and communication that left a very bitter taste. First, we were incorrectly charged €560 for a beach area we had not reserved. Fortunately, a professional and kind lady at the reception personally handled the situation and resolved it on the spot. Her involvement was the only positive part of this experience. However, things got much worse after we checked out — over €22,000 was withdrawn from our card without our authorization. We made more than 20 phone calls to the hotel. No one followed up for three days, and on several calls, we were hung up on or ignored. It was only after strong insistence that the money was finally refunded. Not once did anyone apologize or show real concern. This level of service is completely unacceptable for a hotel that claims to be high-end. I sincerely recommend that management review and replace the staff in charge of payments, as this kind of mistake and response is inexcusable. 🔟 On a positive note, the breakfast staff was outstanding — friendly, efficient, and incredibly professional. They were the only part of the stay that truly felt five-star.
K6821AZsamf
5 months ago
10.0
Amazing hotel. Excellent service. Very clean property. I was very impressed with the kosher food selection that was sent to the room. All around I give this property a 10.
Dr. Olaf
5 months ago
10.0
Demir
5 months ago
10.0
Best Hotel in Cannes, with exceptional quality of service.
526robi
5 months ago
10.0
My wife and I were a part of the larger wedding party most of whom stayed at the Carlton as well. At every stage, they took the opportunity to make our stay more welcome. It was the little things by getting ahead of reservations, knowing we wanted to spend some time with the beach club to cleaning the room around our strange schedule and even things like the gym was incredible. I can see why so many tourists stopped to take photos of the hotel. It’s stunning.
Patricia
5 months ago
10.0
The hotel is beautiful. They have a wonderful staff as well
nasseraI9772JU
5 months ago
10.0
Thank you very much and many thanks for pierre louis and yasmina Nice to meet them and there welcoming And the house keeping they was working really hard
Coachman18
5 months ago
8.0
My wife and I stayed at The Carlton in Cannes in August 2025. We had visited Cannes before on cruise excursions, but this was our first time staying overnight. With all the stories about the legendary Carlton, we decided it was time to give it a try. The hotel itself is magnificent. The common areas reserved for guests—the newly renovated gardens, the exercise facilities, and the outdoor pool—are beautiful and rich in atmosphere. But what impressed us most was the old-fashioned European service. Staff were neatly groomed, formally dressed, and eager to help with a genuine smile. I honestly thought service like this no longer existed, but at the Carlton it felt alive and well. For us, that was the highlight of our four-night stay. We had requested a larger room on a high floor with a balcony, and the hotel delivered beautifully. Our 7th-floor room had a spacious balcony with two large sofa chairs and a sweeping view of the Mediterranean. That balcony became our favorite spot for breakfast, sunsets, and simply gazing at the sea. It was truly memorable. The guest room itself, however, was underwhelming. While spacious and clean, the décor was plain—just painted walls, a rug, and simple ceramic tiles in the bathroom. Nothing luxurious. It felt ordinary. Worse than that, the air conditioning never worked properly. Even after the engineers confirmed it was “working,” the room stayed warm, and at night it was uncomfortably hot. The biggest disappointment, though, was the crowding. The atmosphere in the lobby was mayhem. Instead of feeling refined, it was overrun with non-guests wandering freely, which made it feel more like a train station than a luxury hotel. Limiting access to guests, residents, and those with dining reservations would go a long way toward making the hotel feel truly refined and special. For a hotel that charges over €3,500 a night, the experience should feel exclusive—not stressed. The beach was also overcrowded, with guests packed into tight rows, lounging far too close together, making it feel like we were being herded like sheep. I didn’t mind paying more than €100 for a lounge chair for the day, but for that price I expected a quiet, spacious, serene atmosphere. Instead, it was one of chaos and tumult. Bottom line: while the Carlton’s guest-only areas are beautiful and the service is five-star, it has the potential to be truly exceptional. The ingredients are there, but what’s missing is refinement—better control of the crowds, a beach that feels special instead of packed, room décor with more style, and air conditioning that actually works. Only then will the Carlton live up to its legendary name—and earn my return.
K8742ITkerstinh
5 months ago
10.0
We had a wonderful lunch at the hotel. The food was delicious and the atmosphere very welcoming. A special thank you to Alessandro, who took wonderful care of us throughout. He was very kind and attentive and made sure everything was just right. I can truly recommend this place and will definitely be coming back!
Melissa
5 months ago
10.0
We had the most amazing stay. We will definitely be back. The staff could not do more for you, we had a lovely blonde waitress at breakfast and lunch who went the extra mile for us. Every member of staff at the front desk were amazing and we genuinely felt the hotel was generous at every turn.
CBenci
5 months ago
10.0
Our stay at Carlton Cannes was absolutely amazing from the moment we checked in to the entire team at the concierge desk and the guestroom. Everything was incredible and couldn’t have asked for a better place to stay
Mohammed
5 months ago
8.0
Mousa
5 months ago
1.0
للاسف لايوجود شي اعجبني
Cons: الخدمة سيئه و عند طلب سيرفس يتاخرون جدا
H9308SYsaraha
6 months ago
10.0
The experience was amazing. The stuff were amazing. The hotel was so welcoming. It was one of the best hotels I stayed at.
monaaQ1916OC
6 months ago
10.0
The best hotel in Cannes. It's not the first time I've stayed there, and every time I like it more. The reception staff, Rashid and Shahad, were very helpful. They upgraded me to a junior suite. If you want to stay in a hotel with luxury and service, this is the place.
Diana
6 months ago
10.0
Yousef2932
6 months ago
2.0
As a Diamond Elite IHG member and a loyal guest who has been staying at this property for over 10 years, I was truly disappointed with my recent stay from July 12 to 20. 1. Housekeeping was consistently poor—I had to request daily cleaning, which should be a basic service, not a guest responsibility. 2. The concierge team confirmed restaurant bookings that were never actually made. I raised this several times with the concierge manager, but no action was taken. 3. The bed duvet had a noticeable odor—an issue I had already experienced during last year’s stay. 4. Room service staff entered the room even when the “Do Not Disturb” sign was displayed, which is completely unacceptable. 5. Despite requesting first-row sunbeds over two months in advance, I was repeatedly placed in the second or third row. 6. Complimentary fruits were removed within a day, which seemed unnecessary and wasteful. 7. I shared all these concerns with the Deputy General Manager, the duty front desk manager, and guest relations—yet no meaningful action was taken. 8. One of my personal items (a pair of shorts) went missing and was later found hidden in the closet. 9. I was not allowed to sit on the terrace area in the evening, being told it was fully booked, even though most of the people occupying the space were not hotel guests. I come here to relax and enjoy my time—not to deal with stress and unresolved service issues. For a hotel of this caliber and pricing, the level of professionalism and attention to regular guests should be far higher. I am not seeking complimentary gifts or upgrades—I simply expect the high standard of service this property is known for. Sadly, based on this experience, I cannot recommend staying here during the busy season.
daviddS2788NL
6 months ago
10.0
Staff we’re wonderful Everybody is soooo happy and its so beautiful and best fun ever we are coming next year we 1st stayed in 627 the 527 We love it thank you to all staff Fabio check-in was awesome
Vladislav
6 months ago
9.0
chrishawley
6 months ago
10.0
Excellent hospitality, peerless service and the view from the room, even from a side located City room was dreamy. It is the only hotel we have stayed in that has two Bugatti Veron / Chiron parked outside !!! Check in was professional and very personal. The room was not ready but they made sure we had a window seat in the lounge area. All staff , maids, check out, bar, breakfast and beach club team members were of the highest standard. We found the cost of drinks and food on a par with other top hotels such as Claridges, Sancti Petri Melia, IC Barclay and IC Park Lane. Some say overly expensive but one has a choice to stay elsewhere!!! Breakfast on the terrace was a most memorable experience and recognition of my wifes birthday celebration was of the highest order. There are many people walking in and out of the hotel so the fact that the staff were alert to who was a guest and who was not allowed for seat availability in the lounge and bar areas despite there looking as if there were no free seats. Maybe it is because we are in our early 70s we received consideration in this respect. We do find if we are considerate and polite to folk we receive a professional response which is accompanied with kindness and excellent service. Our observation in the evening was that the hotel is like a madhouse of busyness with folk meeting each other. We chose to avoid this and sit on our 6th floor balcony to admire the view with a glass of wine then to have a walk down the croissett and relax. We would best describe the Carlton Hotel as moving from a very tranquil place early in the day to a meeting mecca in the evenings in equal measures. In summary. Well worth a stay if you want to treat yourself.
Mahmood
6 months ago
6.0
Cons: Some rooms has really small bathroom and blockage shower area
ichema2025
6 months ago
10.0
Hello everybody I highly recommend Mr Mathéo . He’s always on the right at the beach working so well for Al your need . You will have a beautiful day . Ask for Mathéo
Hamda
6 months ago
3.0
Clean
Cons: Very small rooms and hot ac
Mandy2749
6 months ago
8.0
Unlike our experience in July last year, we recently spent a very pleasant evening at the RIVIERA restaurant. Did not start well with a long delay between ordering and receiving the (very good) cocktails, but all went well thereafter. Well-placed table, friendly efficient staff, interesting menu, excellent food from start to finish. The sole was truly memorable. High prices, but hey, it’s July on the Croisette in Cannes! Well worth a visit.
Mert
6 months ago
10.0
Damjan
6 months ago
8.0
Woodmeregirl
6 months ago
10.0
The Carlton was absolutely fabulous. I had no idea what to expect, as it is a large city hotel. It is not only immaculate and beautiful, painstakingly restored and refurbished to its original grandeur, but the service was sublime. From housekeeping to waitstaff, it was fabulous and also very well located in Cannes and for touring. We enjoyed the Carlton Beach Club very much as well. Our favorite part of the Carlton is Kristine in guest relations. She is absolutely amazing, goes well above and beyond. We cannot wait to see her again. Thank you Kristine for making our stay even more special.
B4463SValbertb
6 months ago
10.0
My wife and I have been all over the world from Los Angeles to Japan to South Africa. The Carlton Hotel Cannes is truly one of the finest and most beautiful hotels with attention to detail from rooms to impeccable service and that wonderful French charm. We will be coming back.
MitziO_12
6 months ago
10.0
Just finished a wonderful three week stay at the Carlton. The renovation is amazing and the brand new pool and Garden area are really special! The Carlton has really upgraded the food and beverage. You can enjoy a meal, snack or drinks in the garden, beautiful new bar or lobby. The Assistant Food and Beverage Manager Alessio Tallarico is always around and if you do not see what you would like he will arrange something else for you. He even arranged special seating for our group for the Bastille Day fireworks on the beach since one in our group would have had trouble walking in the sand. If you have not experienced the fireworks on Bastille Day I would highly recommend a trip to Cannes to see them. If you are at the Carlton you will feel like they were set up just for you! Breakfast is also an amazing experience. You sit looking at the Mediterranean on the beautiful terrace drinking champagne and enjoying anything you can think of. Fresh juices, ginger shots, smoked salmon, shrimp, eggs any way you like them and the most beautiful fruit and cheese display. Let Have and his team of Malik, Tressy and Emma take care of you. You will not be sorry. Go and enjoy!
Lubo123456ggh
6 months ago
8.0
Concierge service was slow. They did not guide us to reserve tables outside, did not return our calls and were hard to reach. Rivera restaurant was a disaster. You saw my review Rooms little tight but expected because the hotel is old For this price not to get breakfast is unacceptable
500ingos
6 months ago
10.0
Had a two week stay at the hotel and were thrilled by the superb environment, the lovely garden bar and the Riviera Café, where the service was simply superb, especially Hervé with his welcoming character. As we had full sunshine all day, our time was mostly spent hanging out on the pier enjoying the lovely weather. There Francois and Sathong made our life real paradise, Their attentive and friendly service was top. From regularly adjusting the umbrella, to bringing us new drinks and serving us snacks, cleaning our sun beds while we were swimming: everything the two did was perfect. We are sure to come again next year. Thank you for making our stay so enjoyable.
Derek
6 months ago
10.0
Probably the best hotel in France !
Lily
6 months ago
10.0
Khaled
6 months ago
7.0
Walid
7 months ago
10.0
RHRH
7 months ago
8.0
Of course this is a magnificent hotel with a storied history. A beautiful location, great staff, good gym/spa, pristine fittings. But it's the Gucci bag of hotels - a bit of a show off place where you pay a real premium for the experience. And don't expect your IHG status to carry much weight here - it feels like this Grand Dame isn't comfortable with acknowledging the IHG connection. My Platinum Elite status gained me one of the smallest rooms at the back of the hotel on the second level looking into the nearby balconies! The discrepancy between the photo of the room on the IHG app and the actual room felt like "bait and switch" which is not what I expect from IHG (and we travel 7-8 months of the year so understand there can be differences to the pix on hotel websites).
Cosmin
7 months ago
9.0
SuperShan1
7 months ago
8.0
3.5 star is right for this place. We arrived via Uber and were waiting for a car in front of us to load their hotel guest. We saw bags and bags of Hermes, LV bags to be loaded in the boot, then the guest get on the car very slllloooowly. Then the driver was missing. It took a good 15min. of wait and what was shocking is no one in the hotel bellboy area felt a sense of urgency as this is a one way lane. So every car behind them gets longer and longer waiting for the rich and famous to be loaded. Upon arriving the reception told us as we are platinum members, they're preparing a "nice" room for us. When we went to our room, it was the smallest room - 23sqm facing an opposite building. The website show picture of a working desk that was missing too. Luckily it is just 1 night here. I guess because we paid Euro 1.4K a night, it shocked our system that this is the smallest room we stayed in our 3 weeks stay in Nice. They've a 24hr gym very spacious but the equipments they use from Italy are not good for Asian size. Eg. the abductor machine is painful for me to use as the length is wrong no matter how I adjust the seat. Spa has tiny room each for steam room and sauna. Breakfast is excellent though I wish they positioned their fruits in a better way. Some way up of eye level, blueberries right to the end in a hidden corner. The staff are all very friendly and helpful. Overall this is a place with a lot of pretentious people. Expensive handbags with face/lip/body job, so if you like Four Seasons hotel, you'll love it here.
William
7 months ago
10.0
Excellent beach location Bespoke quality
Mustafa
7 months ago
8.0
Mike
7 months ago
10.0
It was beautiful. The gardens were spectacular and lush.
Cons: There wasn’t anything not to like.
Niam
7 months ago
9.0
Beautiful classy hotel , Amazing location , good size rooms and wondrful service
Cons: Check in took a bit longer than it should
Aleksandrs
7 months ago
10.0
Each segment of the hotel and its services has truly professional personnel. Starting from the meeting in the airport to the end of holiday. You can ask for anything/everything and it will be implemented in the most near available time. It is not just the hotel, but the style of life!
Cons: We were not told about the planned works in the yard which have closed most of its leisure area linked to the pool
AlexLa2022
7 months ago
10.0
It was a perfect and luxury stay in a truly high class hotel. Each section of service was on the highest level and we enjoyed all the moments.
Frank
7 months ago
10.0
Elena
7 months ago
9.0
Conor
7 months ago
10.0
5 Star property, excellent staff and location.
Aysim
7 months ago
9.0
Jake
7 months ago
10.0
Wonderful stay!!! Everything was perfect !
fransicog2022
7 months ago
10.0
the most iconic hotel in cannes exelent service(what make the hotel good) i am a top tier with ihg and recived the room almost at 16.00pm!! what we need benefits for? will stay agen there is nothing to comper with ather hotel the carlton is way better
291garyo
7 months ago
10.0
Home away from home. I am treated as family not a guest. We had a one day stop on a cruise ship. We took the whole family to visit our home away from home which were treated extremely well. We will return July 1 to July 17 to enjoy the weekend Regent hotel as we have for the last 25 years.
138louisew
7 months ago
10.0
This hotel is a once in a lifetime experience. The staff go out of their way to please guests and succeed extremely well. From the food to the beds to the scenic beauty everything is just wonderful. The rooms are amazing, comfortable and includes everything you need.
Anna
7 months ago
10.0
Stunning
Gamze
7 months ago
9.0
G8332TCbeatriceb
8 months ago
10.0
This is one of our favorite hotels worldwide. This luxurious destination offers everything you need for a perfect stay: beautiful lobby and restaurants, nice pool area, fantastic beach club, stylish rooms and suites. Particularly worth mentioning is the exceptional friendliness of the staff. Rachid welcomes you with his heartwarming behavior, Gael and Matthis, the coolest guys of the beach club, Maud taking perfect care of us during lunch at the beach. But of cause also all the other wonderful people working at the Carlton are giving their best! Thank you all and we are looking forward to our next stay
its1n1
8 months ago
10.0
It was very awesome experience I enjoyed the facilities in the hotel, I would like to thank all the team for their kind hospitality as I was like in my own home. Everything was excellent and special thanks to Yasmin for her support and assistance in everything.
T3324RJangelac
8 months ago
10.0
The Carlton is absolutely exemplary in customer service. Everyone is really friendly and not pretentious at all. It so clean and all the small details really do get noticed. The food is first class and I always love my stay here and would recommend it highly,
bobbydB9633PM
8 months ago
10.0
One of the most enjoyable trips we have been on. From the minute we arrived we was greeted by the incredible staff early check in was provided and was made to feel extremely welcome. That really set the tone for the week stay, the breakfast was incredible, the beach club was faultless and the staff overall couldn't do enough for you. We certainly didn't make any demands, but never heard a 'no' which is so rare these days. The room had everything we needed and more, we didn't have to call reception once. The hotel in itself lives up to every single ounce of its reputation and we cannot wait to come back. Worth every penny, a complete experience. Thank you!!
598bg
8 months ago
6.0
Very disappointing afternoon tea experience. Carlton would need to take some tips from somewhere like Glenlo Abbey in Galway or Ashford Castle in Mayo, where there are at least seven teas on offer, accompanied by explanations from the sommelier about the provenance of each tea. Here, there was only one tea sample, and it was a teabag! - The very least you would expect is loose leaf tea, and there was no savoury at all, only sweet treats. Of course, the hotel is gorgeous, the setting is beautiful, but the tea was cold, and there was no care. We were not asked once whether we needed anything. No one came to check if we were okay, if we required a top-up (no extra hot water), or if we were enjoying our meal. Very poor service indeed. After our Afternoon Tea, which costs €49 per person, we decided to join friends in the terrace bar area. We were not welcomed, we had to pull our chairs over to join our friends, we were not asked what we wanted, and we had to flag down a staff member for a drinks menu. We ordered glasses of wine but were not presented with our own nibbles tray - we had to share what our friends had left behind, which had old toothpicks in the tray, etc, it was horrible. We were not at all impressed. Overall, it was a very disappointing experience. The staff are very young and they do not care. We paid a lot of money, but did not feel taken care of at all. They seemed more interested in the Indian guests than in us. We will not be returning here. We did not mind paying the money, but the lack of care made it not a very nice experience.
jsilvatraveler
8 months ago
10.0
Absolutely incredible - would stay here again and again! We were visiting from the US for a few nights while we explored other parts of the coast. This by far is the best hotel in Cannes and maybe the entire French Riviera. Thank you Carlton team for showing us what 5 star really looks like. Impeccably clean and the service is top notch from all members of the staff. It also has the best fitness facility of any hotel I've stayed in - immaculate!
Saadet
8 months ago
10.0
Herşey mükemmeldi
globalc935
8 months ago
2.0
I can’t rate the hotel because they cancelled my reservation the day before arrival and had the cheek to increase the price by 400% It would appear that despite making a reservation on an Amex card, it is not actually a secure reservation after all. Customer service very terse and flippant. I understand I was one of 5 rooms cancelled with little to no notice. Shocking……
Richard
8 months ago
10.0
Strålande bra. Professionell personal. Fantastisk location.
phatarins2024
8 months ago
10.0
Amazing Family Experience at Carlton Cannes! We had a wonderful stay at the Carlton Cannes, a Regent Hotel, and it was truly special for our family. Our room on the 6th floor offered breathtaking sea views that made each morning a delight. The room itself was spacious and elegantly designed, making it the perfect retreat. The hotel's location was ideal for exploring Cannes, and the staff were incredibly welcoming and attentive, ensuring we had everything we needed for a memorable stay. Overall, we cherish the memories we created here and can't wait to return. Highly recommend for families seeking both relaxation and luxury! Phatarin Suankoggruad (Pi)
Marc
8 months ago
10.0
Just perfect. The staff were sensational. It’s everything you’d want it to be.
Cons: Nothing :)
L1385CEramonas
8 months ago
8.0
Carlton la piscine it is the most amazing place to be, very classic, very subtle, extremely beautiful, nice people, the best service ever, like heaven ! Many and special thanks to mr Michael who runs perfectly la piscine de Carlton and also many and great thanks to la piscine personnel, truly fantastic🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🥂🥂🌸🥳🥳👌🏻👌🏻👌🏻👌🏻👌🏻
Richard
8 months ago
10.0
Ett fantastiskt hotel som vi återkommer till flera gånger per år. Professionell crew tar hand om allt och gör vistelsen till en verklig upplevelse. Personalen i Riviera restaurant förtjänare en extra eloge.
Aleksei
8 months ago
10.0
Zainab
8 months ago
10.0
Hotel was so stunning! Only thing I would improve is the toiletries (hand cream had an awful smell!)
Aysha
8 months ago
9.0
Feisal
8 months ago
4.0
The Room is Confortabil and clean
Cons: The stuff is not Gentle and not serviabiabal
Martin
8 months ago
10.0
Le Carlton est encore et toujours l'HÔTEL par excellence à Cannes. L'établissement est non seulement magnifique, le service est impeccable. Les restaurants sont excellents et le bar agréable. Les installations en bord de mer sont parfaite, sinon la piscine dans la cour intérieure est superbe.
Hanadi
8 months ago
5.0
Cons: The cleaning of the room
Kristian
9 months ago
8.0
Irina
9 months ago
10.0
Gary
9 months ago
10.0
The staff service is amazing.
Aleksei
9 months ago
10.0
Robin
9 months ago
10.0
Great attention for details, perfectly located at the beach, great breakfast, nice bar, very light, true cannes style, rooms were small but cozy.
Cons: Little pricy but you get what you pay for. Hotel guests also need to pay for beach beds and parking is also not cheap.
Simin
9 months ago
10.0
Perfect location, amazing staff
Cons: Breakfast would be better for instance ‘with more cheese options’
Stephen
9 months ago
10.0
Thomas
9 months ago
10.0
This property has rightly earned the sobriquet, Grande Dame of Cannes. The staff are professional and solicitous. The dining options are wonderful and the service at each of the restaurants is impeccable. I highly recommend booking one of the suites.
Akhtar
9 months ago
10.0
Oya
9 months ago
10.0
An excellence of service, perfect location, attention to detail, a true five star experience all in all, highly recommended.
Salma
9 months ago
10.0
Everything was wonderful. We stopped to have lunch at the beach bar and the kindness and hospitality of the staff made us book immediately as we were looking for a place to sleep. It’s a unique experience that worth breaking the savings once a while. The room is so chic and comfortable…the bed is like sleeping on a cloud and perfect breakfast
KENNETH
9 months ago
10.0
T
Musa
9 months ago
10.0
Jo Stamnes
9 months ago
10.0
Hele oppholdet var perfekt. Oppgradert til flott rom. Alle ansatte var super hyggelige og oppmerksomme. Hotellet har en fantastisk atmosfære. Vi kommer garantert tilbake
Ayesa
9 months ago
10.0
Mihai
10 months ago
9.0
Too much money for so little, poor breakfast but
Keyvan
10 months ago
10.0
Mohamed
10 months ago
10.0
Jeffrey
10 months ago
10.0
This hotel is the FINEST of the Finest! Amazing and incredible!
Ugur
10 months ago
10.0
Location, service, rooms everything was perfect.
Cons: Nothing all was good
Andrew
10 months ago
10.0
We couldn't have wished for anything to be better, the staff were beyond helpful, the room was perfect not to mention THE most comfortable bed I have ever slept in. If you are considering a trip to Cannes don't ponder about paying the premium for this hotel, just book it, you will NOT be disappointed.
Varun
10 months ago
10.0
Staff was excellent
bens375
10 months ago
10.0
This is a beautiful hotel and it's the service that makes the difference. I was made to feel so welcome, and I felt very looked after. From the food to my room to the gym, it was a pleasure to stay. My thanks to the whole team for ensuring I had such a wonderful time.
G3740YTrajp
10 months ago
10.0
The new renovations are amazing and the service is beyond impressive. The staff went above and beyond every step of the way. My wife and I went for our Babymoon and the staff kept my wife’s stay very comfortable- they sent a specialty pillow, made us a custom bib for the arrival of our little one, and checked in on her daily. I also wanted to thank all of the staff for all of their efforts.
Michelle
10 months ago
10.0
705frederickn
10 months ago
10.0
I had a fantastic time staying at the Carlton Hotel in Cannes during MIPIM 2025. Super attentive service and a real luxury experience. I would gladly recommend the Carlton to anyone looking for 5-star accommodation. Overall a fabulous stay!
Juergen
10 months ago
9.0
Everything
Juergen
10 months ago
9.0
Monique
10 months ago
9.0
Nice breakfast area only a bit small and we did not like the jardin d'hiver area.
Cons: The soft pillows
aileenmA8601EY
10 months ago
10.0
The breakfast was lovely and the room was very bright. The staff were very friendly and decent. Our waiter, Richard was very kind. Lora, the manager reception was very kind too. Our bell boy Julien was very thoughful and through, and Fabrice and all really were very nice. The staff for our afternoon tea and cakes were very pleasant. I wish them all well. And thank you for the experience
Voyager67930723102
10 months ago
10.0
Beautiful hotel, staff is super friendly and nice! You should go whenever you can! Exclusive treatment! I was there on business but stayed for pleasure too and I don’t have nothing but praises to give! The location is stunning as well! Perfection!
Aileen
10 months ago
10.0
The breakfast was lovely and the room was very bright. The staff were very friendly and decent. Our waiter was very kind. The manager reception was very kind too. Our bell boy was very thoughful and through, and the were all was very nice. The staff for our afternoon tea and cakes were very pleasant. I wish them all well. And thank you for the experience.
Cons: I liked it all. 🥰
Philip
10 months ago
10.0
Desmond
10 months ago
10.0
Very modern and very beautiful
Cons: N/a
Richard
11 months ago
10.0
Jean
11 months ago
10.0
It is the complete concept which gives the experience of a nice stay at the Carlton
Cons: When you see such a complete top concept and everything in design matches , why has the concierge just at the entrance a desk which fall out of the concept .If there is budget make a nice furniture in the line of the back desk, this would make the entrance complete in the glamours feeling when you come in the central patio of the Carlton
Anton
11 months ago
10.0
Central
Cons: Nothing
Philippe
11 months ago
10.0
Séjour tout à fait superbe
Ana-maria
11 months ago
10.0
Dennes
11 months ago
10.0
Cengiz
1 year ago
10.0
Harika Yenilenen haliyle mükemmel olmuş
Yuliia
1 year ago
10.0
Best staff in the universe!
Shk.
1 year ago
9.0
Overall the stay was excellent
Laura
1 year ago
10.0
Beautiful old building, newly renovated rooms, excellent breakfast buffet, location 10/10, but most importantly, the most lovely and kind staff! They made me feel so welcome and made my stay truly wonderful
Verified traveler
1 year ago
10.0
Had a very pleasant stay. The breakfast was of high quality with a great selection, and the service from the staff was excellent. David did a fantastic job in the lobby. Highly recommended!
Okan
1 year ago
10.0
breakfast location and serving
Ali
1 year ago
10.0
Eltona
1 year ago
10.0
Christopher
1 year ago
10.0
Loved our stay. Coming back next Christmas
Ruth
1 year ago
10.0
Charmaine
1 year ago
10.0
Charmaine
1 year ago
10.0
Amazing, beautifully renovated Great location Designer shops everywhere
Cons: Nothing
Mario
1 year ago
10.0
What is there not to like!!! 10/10 pure as a diamond!!! Staff makes you feel at home.
François
1 year ago
10.0
Exceptionnel !!!
Simon
1 year ago
10.0
Second time stayed at property but our first since it’s complete renovation in 2023. Property is beautiful (recommend a sea view room for the full experience). The friendly staff provide the level of service expected of a 5 star hotel. The property have their own beach area which is perfect winter and summer!
Marcel
1 year ago
10.0
Le luxe et le raffinement à l état pur !!!
Alona
1 year ago
10.0
Excelent!!! Would love to come back
Cons: Would be nice to have inside pool, jacuzzi, spa area.
Philippe
1 year ago
10.0
Excellent
Michael
1 year ago
10.0
Yitzchok
1 year ago
10.0
The Carlton is Truly the Leading Hotel in Cannes They have wonderful staff And professional friendly hospitality
Langdon
1 year ago
10.0
G.
1 year ago
10.0
Gary
1 year ago
8.0
Location, size of rooms, staff, breakfast
Cons: No milk both mornings in room for coffee
Mohammed
1 year ago
10.0
Svetlana
1 year ago
10.0
Hello! It was an amazing time staying at this incredible hotel! Thank you so much!!! We will be back again and again!!!Best Regards !
Angela
1 year ago
10.0
Das Carlton ist Cannes! Hervorragendes Hotel dass allen Ansprüchen gerecht wird
Mario
1 year ago
10.0
Quarta volta in questo fantastico Hotel Si respira un atmosfera d’altri tempi Tutto è curato alla perfezione dalle camere al servizio alle zone comuni. Molto accogliente e confortevole .
Derek
1 year ago
10.0
We have stayed in some of the best hotels in the world, and the Carlton is unquestionsnly among the very best. The staff were faultless. We were particularly surprised at how pleasant and efficient the House-keeping team was. A memorable visit in wonderful surroundings, with superb staff. Our only criticism......we had to return home! Derek Conway Northumberland England
Cons: Nothing
Achim
1 year ago
10.0
Sehr toller Service vor allem beim Frühstück. Sogar Duft für das Kissen
Fahad
1 year ago
10.0
Evgeniya
1 year ago
10.0
Leno
1 year ago
10.0
Emre
1 year ago
10.0
Deborah
1 year ago
10.0
Amazingly friendly and attentive staff gorgeous Hotel
Rhydian
1 year ago
10.0
Best hotel in the world. Everything about it is charming
Cons: That I had to leave !
Jodie
1 year ago
10.0
Suzanne
1 year ago
10.0
We had a wonderful experience at the Carlton. One of our favorite hotels of all time. They really go above and beyond !
Iakob
1 year ago
9.0
Ahmad
1 year ago
10.0
It is my favorite hotel in Cannes. This is my third stay in the Carlton Cannes and I’m sure I’ll be back soon
Cons: I didn’t like that for the first night they gave me a disabilities room. They changed the room on next day and everything was solved.
Kelly Marie
1 year ago
8.0
Overall the hotel presents well. We stayed here for 5 days while vacationing in the area. We had a couple of issues with room service and front desk. In general when someone’s says they are going to do something or promise a service they should come through. The bartenders in the Bar 58 were not very attentive and even told us that when we ordered 2 appetizers with our 2 cocktails that there might not be enough room there to serve….?? We ordered what they called chicken wings (breaded chicken fingers) and fried shrimp and there was ample room and no issues. The food was disappointing nothing special for $170 US dollars. We did not go back there. Hotel is clean, beautiful and great location. Be aware if you have an ocean view room in the front of the hotel as we did the noise from the beach clubs is very loud into the middle of the night. The room was lovely, excellent bed and sheets! Perfect location, we walked to everything. The beach club seating was stacked practically on top of each other so we skipped that…no value there lol. We would stay here again but a little disappointed in staff when you are a 5 star hotel and paying premium price.
Andrew
1 year ago
10.0
It was perfect
Aimee
1 year ago
9.0
Andy
1 year ago
10.0
Solange
1 year ago
10.0
Amazing hotel
Fahad
1 year ago
10.0
Ben
1 year ago
10.0
Katrina
1 year ago
10.0
James Edward
1 year ago
10.0
Impressive place to stay, the rooms are amazing and our welcome to the hotel was absolutely outstanding. The riviera restaurant is a beautiful place for breakfast. First class service at the beach club.
Christopher
1 year ago
10.0
Fantastic. The daily breakfast was delicious and cannot be missed. All of the servers, especially Luisito, were very kind to us and our dogs. We hope to visit again soon.
alexandre
1 year ago
10.0
Hotel perfeito tudo da melhor qualidade serviço impecável em todos os sentidos mais do que recomendo
Kate
1 year ago
8.0
Mohammed
1 year ago
10.0
Danielle
1 year ago
10.0
Very classy
Cons: That you had to pay for a sun lounger on the beach!
Hamad
1 year ago
10.0
Hister
1 year ago
3.0
Cons: Waiting an hr to get my car at valet, some staffs bad attitude, they don’t have enough staffs to provide services
George
1 year ago
9.0
Lubnaz
1 year ago
10.0
As expected the Carlton hotel has held high regard for myself and family since I was a child. It never fails to impress and the service is impeccable!
Cons: Nothing
Kjartan
1 year ago
10.0
This was all outstanding, service and more.
Mike
1 year ago
10.0
Cherine
1 year ago
10.0
Everything
Al-anoud
1 year ago
10.0
Noof
1 year ago
7.0
Hazzaa
1 year ago
10.0
Nada
1 year ago
10.0
Mohammed
1 year ago
9.0
Location & friendly atmosphere
Cons: Drop up & pick up always busy and long queue. Narrow way .
Alisha
1 year ago
10.0
The decor, the room, the view from my bedroom window, the breakfast!
Cons: It was perfect
katharine
1 year ago
10.0
Love
Toby
1 year ago
10.0
Necati
1 year ago
10.0
Tatsuya
1 year ago
10.0
ー
Edelson
1 year ago
10.0
Everything
Maryam
1 year ago
10.0
Reza
1 year ago
10.0
Mohamad
1 year ago
10.0
Super friendly staff. Very understanding managers and very accommodating. Classy and elegant hotel. Great food! Clean and modern renovated facility. All lobby attendants were very friendly. I should add that the Carlton Beach Club staff were super friendly. This IS where to stay in Cannes if you are looking for a solid 5 star stay. My wife and I (celebrated our wedding anniversary) were treated as VIPs. Thank you to directors Christian Andriananjaina and Cathy Boillot for being on top of things. Review by Dr. Mohamad & Amal Hassoun
Ahmed
1 year ago
8.0
Francesca
1 year ago
10.0
The room was extremely spacious (city view), it had a lovely all white decor, large windows with good curtains to keep the sunshine at bay in the morning. The bathroom had two basins and a large shower which is perfect when traveling with husband :) The overall atmosphere of the hotel is very calming and soothing, an oasis in the hectic Cannes Croisette scene. The flower compositions in shades of lilac are beautiful, the architecture elegant The Carlton Beach Club is fabulous! We had such a perfect time on the pontoon, the best sun bed location with the sound of the waves as company. The other wonderful thing about this beach club is that they had a very low volume live performing trio of musicians (bongo, guitar, etc.) walking nearby the lunch area to craft the perfect soundtrack to a sunny afternoon on the Cote d'Azur. I highlight the low volume level of the music as an excellent feature because other beach clubs think they are in Ibiza and blast blaring disco music on guests who are trying to nap on the beach :) Apparently in Cannes nearly every restaurant and bar raises the music loudness every hour on the hour (I love music but I also like to listen to it and still be able to chat with my friends without needing to scream). The Carlton is an utmostly civilised establishment, and it was a deligthful stay. The concierge was lovely, they booked our day at the beach and restaurants, and were very responsive via email even before our arrival, thank you to Juliette and the whole concierge team! Read the history of the hotel on their website as you will see how well the interior designer incorporated some elements such as clay (if you love tennis you'll love the history of how the clay court came into being).
Cons: Loved everything, except 2 things: 1 - the viennoiserie at breakfast could have been better, I think that the croissant should have been more croustillant and have better layers definition - the pistachio cake was good - the pancake a bit stiff; and 2- the coffee for the cafe au lait was ok, however out of curiosity we asked for a flat white and it was made with a machine (not good) - I would think that for such a perfect hotel perhaps hiring a proper barista would be a plus for all guests' breakfasts. These are really the only unremarkable things about this hotel. Everything else was lovely. As a note for other travellers: don't book during the Cannes Lions because the beach club is closed (the beach is used as a venue for the official parties). The concierge booked us at another beach club and also arranged a chauffeured service to drive us there in the morning and back in the late afternoon, which was a great solution. However the actual Carlton Beach Club is better than all the others so it is worth staying when it is open :)
KIVANC
1 year ago
4.0
Odalar kokuyor tavandan su damlıyor Kahvaltı kondisyonu çok kötü martinez e göre baya eksik ve kalitesiz
Evgenii
1 year ago
9.0
The highest level hotel.
Cons: Its been more than a week, but the unblocked balance is never unlocked on my account.
Olena
1 year ago
10.0
Kristy
1 year ago
10.0
The porter - Nicolas - was absolutely wonderful and so helpful. I would return to this amazing hotel simply because of his kindness.
Cons: Nil
Sulaiman
1 year ago
10.0
Everything was fabulous and great definitely will be back again soon. And would like to specially thank Shahad from front desk for the best service 👍🏼
Louise
1 year ago
9.0
Property was amazing, room was so modern and spacious, especially compared to other properties in Cannes I was very happy with the room size. Gym and spa facilities were amazing, best products and equipment.
Cons: The only downside to our stay was that nobody informed us that the beach club was closed due to an event, also they were constructing a full set up in the court yard which removed pool access also.. disappointing as we ofcourse want to use the beach and pool when on vacation.
Zingha
1 year ago
10.0
Elyas
1 year ago
10.0
Dory
1 year ago
8.0
The new decoration is very beautiful and the staff was friendly and helpful.
Cons: The suites lost the names of the celebrities
Katarina
1 year ago
10.0
Katarina
1 year ago
10.0
Larhonda
1 year ago
10.0
Great location. Great staff. Very clean and upscale.
Cons: The private beach area for the hotel was closed during our stay due to an event that was taking place. We had to pay to use other private areas of the beach.
Joshua
1 year ago
10.0
Ender
1 year ago
10.0
It was amazing experience !
Ahmet
1 year ago
10.0
Somshukla
1 year ago
10.0
Anonymous
1 year ago
10.0
The location is great. the staff was extremely attentive and helpful. The food was exceptional and so was the service. Access to the property is easy with their front driveway and the valet was superb
Cons: There could have been some extra towel racks in the bathroom. But other than that the recent renovation made it the best hotel on our trip.
Stefanie
1 year ago
10.0
Wir haben unseren Aufenthalt im Carlton Cannes sehr genossen. Es ist ein wunderbares Hotel, sehr sauber und modern. Die Nähe zum Strand ist optimal. Besonders der Beach Club hat uns sehr gut gefallen und hat keinen Wunsch offen gelassen. Einziger Kritikpunkt ist, dass es nur sehr wenige Liegen (ca. 20) am Pool gibt, die bei gutem Wetter sehr früh für den ganzen Tag belegt waren. Leider gab es sonst keine freien Sitzmöglichkeiten oder Alternativen im Pool-/Gartenbereich, sodass wir den Pool kaum nutzen konnten.
Richard
1 year ago
10.0
Carlton is back. It is splendid. They have been wise and kept some of the old staff as well which is a joy when coming back after the renovation. The Riviera restaurant and its staff is now really good again. Kudos to the sommeliers. A jewel!
Anne-sophie
1 year ago
7.0
Good location, nice pool and garden. Staff were really nice and room cleaning was good.
Cons: A LOT of hidden charges. To use the Carlton beach chairs, even as a hotel guest, it’s €140 per person. We had to pay €52 euros for one coffee (as they said it was part of breakfast buffet and they didn’t told us breakfast was nearly €60 per person). They said dry cleaning was free for 3 items but then charged us anyway. It was kind of exhausting trying to always be on the lookout for what additionally they tried to charge. Maybe not everyone checks the bill. The room was very small too and a few things didn’t work; the mini fridge, the shower changed temperature, the sink wouldn’t drain. For £600 a night for a basic room, we felt more like we were part of a big machine that just wanted to get cash from us anywhere they could, rather than giving a client-centred experience. Just be prepared for that because it was a bit surprising for us and we left feeling a bit drained.
Peter
1 year ago
10.0
Room was great, wellcoming staff was truly exceptional friendly and good.
Cons: Service personnel with breakfast was uptight. We had to wait for capuccino probably 15 minutes. Our omelette was there quicker. Second time of ordering capuccino same story. This was the only dissonant during our total stay.
Khaled
1 year ago
10.0
everything was amazing without any exceptions!
Cons: didnt come across anything that I didnt like.
Fatimah
1 year ago
10.0
Everything
Cons: Everything
Stephen
1 year ago
10.0
Excellent in every department
Cons: Nothing at all
Helena
1 year ago
10.0
Christine
1 year ago
10.0
No breakfast
Cons: Having to pay €42 for 4 large bottles drinking/bottled water as none in room to fill kettle or coffee machine
Abdulrhman
1 year ago
10.0
Daniela
1 year ago
10.0
Brenda
1 year ago
10.0
Everything was perfect!!
William
1 year ago
10.0
Frank
1 year ago
10.0
Very good experience
Ahmad
1 year ago
10.0
Shaikha
1 year ago
10.0
Marites
1 year ago
10.0
Morteza
1 year ago
10.0
We spent 4 amazing days in Cannes, the weather was perfect, hotel was wonderful, walked everywhere, restaurants, beach clubs, shopping, casino, etc, felt very safe at all times
Kenneth
1 year ago
10.0
Newly renovated and good location
Cons: Exceeded expectations
Andrew
1 year ago
10.0
Great hotel and location
Cons: More relaxed bar area.
Wendwoo6
1 year ago
10.0
Beautiful hotel
Tahereh
1 year ago
9.0
Korsten
1 year ago
8.0
Architecture & dinner !
Cons: -
Daniel
1 year ago
8.0
Beautiful Hotel, nice staff, perfect view, just the room-service was not as expected
Francis
1 year ago
9.0
Marie
1 year ago
9.0
Beautifully renovated with inner courtyard, garden and pool. Great room with lots of space and side seaview to Le Massif de l'Esterel. Great to have complimentary minibar. Special thanks to helpful and refreshing reception staff Charles-Arthur and Fabio 😊.
Cons: Would have been great if it were possible to sit outside on a terrasse looking at La Croisette.
Michal
1 year ago
10.0
Nice rooms, breakfast, lobby, garden
Cons: Missing indoor pool, common sauna for couple
Eliza
1 year ago
10.0
Nasser
1 year ago
10.0
Kobus
1 year ago
10.0
Eka
1 year ago
10.0
Andrew
1 year ago
9.0
Very attentive staff and one of the most iconic hotels in Europe
ken
1 year ago
10.0
This is an absolutely amazing hotel - the newly reopened Carlton is back to its iconic best. The staff and service are outstanding from arrival to departure, the hotel oozes decadence and luxury. There’s a new garden courtyard with an amazing pool. This is a 5 star luxury hotel at its finest. A stay is a must when visiting Cannes!!!
Ahmad
1 year ago
10.0
Dušan
1 year ago
10.0
Graham
1 year ago
10.0
Perfect location in Cannes with stunning views. The room was bright, plushly fitted out with an immaculate bathroom. We didn't eat breakfast so I can't comment on that.
Cons: The room lights came on in the middle of the night - I believe this was related to a planned power outage that they did notify guests of so I can't really blame them for that.
Alan
2 years ago
10.0
Stefan
2 years ago
10.0
Dennis
2 years ago
10.0
I had stopped staying at the Carlton, but it has been updated and WOW. The glamour is back! The icon of the French riviera.
Brendan
2 years ago
10.0
Andrew
2 years ago
10.0
Mohammed
2 years ago
10.0
All the staff are professional and well helpful
Cons: All perfect
Irina
2 years ago
10.0
Arlene
2 years ago
5.0
Alexander
2 years ago
10.0
The famous Carlton, post refurbishment does not disappoint! It still is as classy and sophisticated as ever. Every detail is thought considered and nothing is too much trouble. I will be back!
Irina
2 years ago
10.0
Madeleine
2 years ago
10.0
Ivana
2 years ago
10.0
Rachael
2 years ago
10.0
We had the most wonderful experience at the Hotel Carlton. The entire staff was so thoughtful and tentative. From Alessio welcoming us to the Riviera restaurant each morning for breakfast and Yanick giving us superb recommendations at Bar 58. We were so sad to leave today - but look forward to returning very soon!!!
Dzasokhov
2 years ago
10.0
I love Carlton Cannes
Damian
2 years ago
8.0
Dmitrijs
2 years ago
10.0
Great Hotel, highly recommend!!!
Mariam
2 years ago
10.0
Choi
2 years ago
8.0
Carol
2 years ago
10.0
The site and the staff were so great.
Cons: Tipping is expected, whereas in France it isn't....I am reaching for something not to like. We will be back.
Sven
2 years ago
10.0
Stefano
2 years ago
10.0
Stunning!
Robert
2 years ago
9.0
يوسف
2 years ago
10.0
Petkovic
2 years ago
10.0
Anonymous
2 years ago
10.0
Derrick
2 years ago
10.0
Carolyn
2 years ago
10.0
This property is jaw dropping. Very elegant and beautiful. Also very expensive but worth every penny!!!
Cons: Did not see a gift shop
Deirdre
2 years ago
9.0
Beautiful hotel. Friendly staff!
Cons: Classic room was smaller than expected but still beautiful.
Nagro
2 years ago
5.0
Location
Cons: We can’t access the beach and pool it’s not included we have to pay
Gyshline
2 years ago
10.0
everything
Cons: nothing
Julia
2 years ago
7.0
Beautiful newly renovated property
Cons: Food quality and variety
Nicole
2 years ago
10.0
An amazing hotel with extraordinary service. Top notch!!!
Latifa
2 years ago
2.0
Amjad
2 years ago
9.0
The location is perfect. The hotel is very luxurious and clean and staff in general are very friendly. They were very nice to give me an upgrade once the staff knew it was part of my honeymoon trip
Cons: I had an issue with the sound form the wall of the water running in the pipes. lI’m not sure if that’s normal or my neighbor is very noisy. However, I spoke twice to the front desk first time my request was not taken seriously. 2nd time and the maintenance guy came while I was in the facility so my wife requested if he can return in 5 min well he never came back. I had to live with the noise of the sound of the running water during my stay. The breakfast wasn’t not as expected at all. My advise to book with lout breakfast. I’m sorry but the chief knows nothing about making a simple omelet. No to many options specially cold cuts meats. Basically, it is France and it is a fine hotel food was expected to be way better.
Jarah
2 years ago
10.0
Valerie
2 years ago
8.0
We have stayed at The Carlton many times before when it was owned by IHG. This was the first visit since it has been refurbished and re-opened by Regent. The bar was exceptional - very friendly staff and lovely cocktails (pricey, but that's what you expect at a hotel of this calibre in Cannes). Breakfast was up to its usual amazing standard, except we noted that the free champagne was no longer available! Again, the staff were brilliant. The new outdoor pool/garden was nice, but slightly underwhelming. The garden perhaps needs to get more established to be more impressive. Again, very good staff, but choose your sunbed wisely as the high buildings on all sides mean that the sun has gone off most by mid afternoon, however, nice to have a cheaper choice than the beach club (only the first hour was supposed to be free, but I was not charged for staying longer). Nice room - we were upgraded to premium, which was good - and absolutely the most comfortable bed I have ever slept in! Also, very nice to see some old faces among the staff, lots of them we recognised from years ago.
Cons: The Ruya restaurant was over-priced and the food unexceptional. The beach club claims to provide free water and a push button waiter service for the front rows and pontoon beds, but we saw no evidence of either (and we had front row sun beds for the afternoon twice - perhaps this is not provided after 3pm - if not, why not?). On the whole, worth the money (just) but room for improvement.
Faisal
2 years ago
10.0
Parviz
2 years ago
6.0
The service did not meet our expectation. We felt the whole experince was over priced for the service provided . It was not consistent. For instance, We had to call for our mini bar to be refilled. No one checked on us on the beach to ask if we need anything except for the last day. Some training and adjustment to the service will make it way better !
George
2 years ago
10.0
Breakfast great, location perfect
Cons: Nothing
Jake
2 years ago
10.0
Great experience
Katy
2 years ago
9.0
JACQUI
2 years ago
10.0
Amazing. Spectacular renovation. Wonderful staff
Omar
2 years ago
10.0
Ann
2 years ago
10.0
Alles was perfect
Cons: Niks
Patricia
2 years ago
10.0
The Carlton has again become one of the finest hotels in the world. The service was outstanding from breakfast till bar closing. Everyone who works there seems so happy! We enjoyed every minute of the week we spent there. We can’t wait to return.
Johaina
2 years ago
5.0
Besma
2 years ago
9.0
Breakfast was nothing special . Service there was Somewhat disorganized . Area indoor was small .
Cons: Quality of food should have been better for this caliber of a hotel .
Mehmet
2 years ago
10.0
Ibrahim
2 years ago
10.0
Ender
2 years ago
10.0
Hotel is great ! I like staff in this hotel. They are friendly and helpfull.
Cons: Most expensive hotel at this location.
Dr.
2 years ago
10.0
Soteris
2 years ago
9.0
Alonazi
2 years ago
10.0
Daniel
2 years ago
10.0
Constantine
2 years ago
10.0
Retro yet up to date
Lisa
2 years ago
9.0
The hotel is beautiful form the minute you pull up to it. The staff can’t do enough for you. The rooms are exceptional as is breakfast service. Beach club and pool area are fantastic. It’s pricey but it’s Cannes so just enjoy it!
Raied
2 years ago
9.0
Raied
2 years ago
9.0
Abdulaziz
2 years ago
10.0
Every single corner
Cons: Nothing
Jaemin
2 years ago
9.0
William
2 years ago
10.0
Ender
2 years ago
9.0
Location is perfect. We didnt have any problem there. Staff were friendly.
Verified traveler
2 years ago
10.0
Reconstruction well done. Kept old spirit.
Almousa
2 years ago
10.0
Everything
Cons: Everything
Sven
2 years ago
10.0
Sarah
2 years ago
6.0
The location is amazing And the room is new and clean
Cons: The ac is not cool enough The reception / the room service take so long
R
2 years ago
2.0
I had a very bad experience with the hotel it wasn’t up to standard expected and also we had one day staff strike which we left without room service and cleaning the rooms it was horrible not what we were hopping for very disappointed
Nada
2 years ago
10.0
Faten
2 years ago
1.0
Nothing !!
Cons: Amounts are withdrawn from the card even after the check out of the strangest hotel
Angela
2 years ago
10.0
Very clean and spacious rooms. Staff amazing
Haytham
2 years ago
8.0
Katy
2 years ago
6.0
The location was perfect. The concierge team was amazing.
Cons: First of all, the lady with whom we checked in said that everything in the minibar was free. At checkout it turned out not be the case (and the lady that said so was not available according to the manager). Second, the man that was working at the pool said to us that the pool was closed due to a private event. So we had to leave!! People were swimming at that exact moment and they said that was not true. So after that we called the reception and they confirmed that the pool was not closed. It was a very unpleasant experience.
Jacqueline
2 years ago
7.0
I loved the location and the staff was pleasant.
Cons: The air conditioning was not working well. Our room smelled and it was horrible. The service was very slow and has dropped in recent years. This hotel is known for their superior service and it was not like in years past.
Ben
2 years ago
7.0
The hotel after the renovation it’s really amazing !
Cons: When I came to the hotel they give me the smallest room that it’s possible to get (and please don’t tell me it’s what I order because I got the kids side of the family room even normal closet I didn’t have ) and only after in my room in the middle of the night my electricity gone in the room and they had to change for me a room and only after it I get a normal room like it’s should be for hotel that you pay more then 1000 euro per night ! I really will think twice next time if I will suggest someone or come to this hotel because it’s really bad experience to get from the staff of the hotel. You spend so much money on the hotel don’t give people this felling so they will think twice to come to your hotel or not because you really did a good job with the hotel
Chrysanthi
2 years ago
10.0
The location is superb, the staff is excellent and very professional.
Cons: The concierge was not very accomodating with any of our requests
Valentyn
2 years ago
9.0
Abdulrahman
2 years ago
10.0
Mark
2 years ago
10.0
Great property with it being like new after the refurb
Andrey
2 years ago
10.0
Cassar
2 years ago
10.0
Anonymous
2 years ago
9.0
Mark
2 years ago
10.0
Fantastic
Sven
2 years ago
10.0
1 Amazing 5 star experience 2. Room was beautiful 3. Best hotel gym ever 4. Beach club was great 5. Staff brilliant
Cons: All was great.
Kevin
2 years ago
10.0
Giuseppe
2 years ago
10.0
Zeynep
2 years ago
10.0
Johannes
2 years ago
10.0
Fantastic stay with high quality rooms and service. We'll come back!
Armagan
2 years ago
7.0
Cons: Service was very slow Kids clup was very sunny not any protevtive and it is not enough
Fadi
2 years ago
8.0
Jakhongir
2 years ago
10.0
Michael
2 years ago
10.0
This hotel was incredible and was our favorite that we stayed at while in the French Riviera. The rooms were extremely clean, the bed was very comfortable and the location couldn’t be beat. Furthermore, the staff was absolutely beyond superb and made everything about our stay even better. From the second we arrived they were welcoming and helpful. Sylvain was particularly incredible helping on a number of different requests. He was professional, easy to communicate with and truly made our trip one that we will always talk about with scheduling dinners, his recommendations, and things to do. He was extremely enjoyable to deal with and can’t speak highly enough about him. On our travels over the years, we have been fortunate enough to stay at some wonderful hotels and the experience from this hotel matched all of them. The location to town was unbeatable and the new renovations were beautiful! We would easily stay here again on our travels back. We can’t rave about the hotel, and experience from Sylvain and other staff members enough.
Joe
2 years ago
10.0
Aisha
2 years ago
9.0
Cons: No halal sausage on the breakfast buffet. I sent an email ahead of time regarding a birthday cake and flowers I think there was a mixup it was not delivered on the day
Sophie
2 years ago
10.0
it was brand new, extremely luxurious, beach front!
Austin
2 years ago
10.0
Daniel
2 years ago
10.0
Anthony
2 years ago
10.0
The refurbishment has really stepped the hotel up. The rooms are really excellent and the public spaces were great too. The beach club is excellent. Breakfast was good though an a la carte could be improved rather than a cooked buffet. Location cannot be improved.
Cons: Staff seemed a little unsure about what services were available when. The beach club access could just be bundled into the price rather than charged separately.
Richard
2 years ago
10.0
Sian
2 years ago
10.0
Anonymous
2 years ago
1.0
they lost my boxes
Cons: they lost my boxes
Andrii
2 years ago
10.0
Khadija
2 years ago
9.0
Akhtar
2 years ago
10.0