InsiderInns - Get Closer to the Dream

Andre

1 week ago

9.0

Houman

1 week ago

8.0

Alice

1 week ago

9.0

Fatih

1 week ago

7.0

Henry

1 week ago

10.0

Jean marc

1 week ago

9.0

Zineb

1 week ago

6.0

Le personnel est disponible et très courtois et les bâtiments abritant l'hôtel sont simplement somptueux. Pour les déjeuners d'affaire, cela était très pratique de disposer du restaurant du Café de la Paix, au sein de l'hôtel même. L'emplacement est également exceptionnel.

Cons: Nous avons été très étonnés que, pour un 5 étoiles de ce niveau et compte tenu des prix affichés, la qualité des chambres (pourtant premium) proposées soit très inégale et qu'aucun plateau de bienvenue ni attention n'aient été offerts par l'hôtel à notre arrivée dans la chambre. L'accueil en chambre est assez impersonnel.

Mariem

1 week ago

1.0

Très mauvaise expérience

Mariem

1 week ago

1.0

Cons: Service extrêmement décevant. Je déconseille vivement, en particulier le room service. Des produits que nous n’avions pas consommés ont été facturés, ce qui est inacceptable.

Zhanna

1 week ago

10.0

Рекомендую этот отель . Все прошло отлично . Расположение очень выгодное , рядом станция метро, такси без проблем всегда на входе

Cons: В номере не было душевой кабины. Взрослому человеку тяжело заходить в ванную .

Ezzeldin

1 week ago

10.0

Asmaa

1 week ago

10.0

Everything was fabulous , highly recommended , stuff were friendly and room was clean .

Cons: I like the view, food and the hotel location

Natalia

1 week ago

8.0

Wei Wei

1 week ago

8.0

Debora

1 week ago

10.0

cafe da manha maravilhoso , otima localizacao, camas confortaveis, roupa de cama macia e bem cheirosa, bar com uma otima carta de vinhos,

Löhrer

1 week ago

10.0

Zahir

1 week ago

8.0

Ronald

1 week ago

10.0

Gostei de tudo menos do café da manhã muito tumultuado. Mas talvez pelo número de quartos.

Cons: Gostei de tudo

Salma

1 week ago

5.0

Is clean and close to every where

Cons: I didn’t like that they didn’t give me back my money insurance still

Gayane

2 weeks ago

9.0

I liked the building , old Parisian style furnishing , bed linen , pillows , Byredo line of bathroom products , welcome of the hotel .

Cons: I did not like the shower and water tap .

Hugh

2 weeks ago

7.0

Little over priced for what you receive. Definitely traded on its “Le Grand”. Staff were all very nice. But frankly we had a better valued and all round experience at another hotel in Paris. Just another major hotel. If I had my time over again. I’d stay at a more smaller hotel to get the Parisian experience

Abdullah

2 weeks ago

3.0

الموقع فقط

Cons: الاثاث قديم ومتهالك والسرير غير مريح

Gaetano

2 weeks ago

9.0

Jassim

2 weeks ago

8.0

Excellent location, beautiful historic building, and helpful staff.

Cons: The hotel feels a bit old and worn, and some areas could benefit from renovation.

Amadine

2 weeks ago

10.0

Frühstück excellent, sehr gute Lage

Fawad

2 weeks ago

10.0

Evgeniia

2 weeks ago

10.0

Это было восхитительно!

Meera

2 weeks ago

4.0

Cons: The rooms were far too small for a family; even the rooms meant for three couldn't accommodate them. The smell of food permeated the rooms constantly, and the extra bed was a disappointment, as was the blanket, which wasn't a real blanket but a sheet folded over a piece of cloth and presented as an adult blanket.

MAKOTO

2 weeks ago

8.0

旅行中トラブルがあったがホテルスタッフが真摯に対応してくれた

Abdulaziz

2 weeks ago

7.0

Shahab

2 weeks ago

7.0

Breakfast was very good. Service was very good.

Cons: The room was not prepared properly - we booked two adults and a child and the sofa bed was not made ready - required us to ask the staff twice in order for the bed to be made up.

Dionisis

2 weeks ago

7.0

We loved the location of the hotel. We were surprised by the professionalism of the manager of the hotel his name is Mr. Maxim, that he is Greek by the way. He was the most polite person we have ever met and he did his best for us to enjoy our staying in the hotel.

William

2 weeks ago

10.0

Vane

2 weeks ago

10.0

MICHELE

2 weeks ago

9.0

Tutto

Cons: Tempi di attesa servizio ristorante

Ali

2 weeks ago

10.0

Tamara

2 weeks ago

9.0

Fahad

2 weeks ago

4.0

Location

Cons: Old furniture. Very expensive.

ayşegül

2 weeks ago

5.0

Fatima

2 weeks ago

8.0

Ambient, colors, interior, location

Cons: Bed are not comfortable, I didn’t have a good sleep during my stay

Anna

2 weeks ago

1.0

Cons: We have been incredibly disappointed by this hotel. We expected a 5 Star Hotel, but what we experienced was more like a 3 Star hotel. There was mould in the shower, a crack next to the spotlight in the shower and the room smelled of dust and generally seemed quite worn. The hotel lobby is so heavily perfumed, that I got a headache every time I entered and left the hotel. It was not a nice place to come back to after a long day. The mattress was hard, which meant that I could not sleep well either. The reception desk was always understaffed, which meant that guests had to wait for every small query. The staff was nice and upgraded my room when I told them that I was not satisfied. However, there was never any apology given and the new room had the same issues as the previous room.

Flavio

2 weeks ago

9.0

Fernando

2 weeks ago

4.0

La ubicación es muy buena!!

Cons: Había RATONES (mostramos, pero era algo normal) sucio, aparatos no funcionaban, si sigo va a parecer broma

UMIDA

2 weeks ago

10.0

James

2 weeks ago

9.0

Santucci

2 weeks ago

6.0

Posizione

Cons: Tutto in generale

Almannai

2 weeks ago

8.0

الموقع والموظفين

Cons: الآثات قديم يحتاج الفندق تجديد

Americo

2 weeks ago

8.0

Rolf

2 weeks ago

10.0

Sehr gutes Frühstück. Schönes Ambiente. Alle Wünsche wurden erfüllt. Das Personal ist sehr zuvorkommend.

Cons: Leider musste das Zimmer von der zweiten Etage in die fünfte Etage gewechselt werden da die lauten Geräusche aus der Metro sehr störend waren.

Righab

2 weeks ago

9.0

issa

2 weeks ago

9.0

very good

Cons: bathtub is small

Gilmar

2 weeks ago

8.0

Yasmin

2 weeks ago

8.0

Everything

Cons: Nothing

2 weeks ago

10.0

定宿の安心感

Cons: 部屋からリフトが遠すぎる

Alshehri

2 weeks ago

10.0

Lucia

2 weeks ago

10.0

Tuqa

2 weeks ago

6.0

Everything was very good location and the facilities and the staff everyone was helpful and Amazing

Cons: The cleanliness was not at its best

Abdullah

2 weeks ago

10.0

Knut

2 weeks ago

9.0

Abdulaziz

2 weeks ago

10.0

EDOUARD

3 weeks ago

6.0

Мария

3 weeks ago

10.0

Беше приятно и удобно. Персоналът беше любезен и винаги ни съдействаше. Храната беше вкусна.

Giannis

3 weeks ago

10.0

Matteo

3 weeks ago

9.0

La posizione e lo stile dell’hotel

Cons: Non mi è stata fornita la password per l’uso della Wi-Fi

ASUKA

3 weeks ago

7.0

立地は観光にかなり便利なところです。歩いてギャラリーラファイエットもすぐそこです。カフェも廊下も客室も照明が明るいです。

Cons: 16時に到着しましたがチェックインに2時間以上まちました。チェックインの不具合がなく、お値段が張ることを気にしなければ最高のホテルです。

Mako

3 weeks ago

10.0

Everything

Cons: Nothing

Alanood

3 weeks ago

10.0

اشكر الاخت اكرام في الاستقبال على تعاملها الطيب انسانه خدومة جدا جدا

Cons: لا شي

Richard

3 weeks ago

10.0

Alia

3 weeks ago

10.0

Alexandra

3 weeks ago

8.0

Şener

3 weeks ago

4.0

Mann

3 weeks ago

9.0

Location

Cons: It was so crowded downstairs and the food in the club lounge was not good, it seemed like it had been sitting out all day.

Levent

3 weeks ago

10.0

Malak

3 weeks ago

1.0

HESHAM

3 weeks ago

9.0

ohoud

3 weeks ago

10.0

Paul

3 weeks ago

8.0

La beauté du lieu

Cons: Propreté de la salle de bain

thomas

3 weeks ago

9.0

Matzlich

3 weeks ago

8.0

Cons: המזגן לא עבד ביומיים בראשונים

Ali

3 weeks ago

10.0

كل شي جميل و فخم و الموظفين جدا متعاونين و سمحين ومرحبين ويوجد موظف اسمه بوراك والموظفه كيسينا من افضل من تعاملت معهم للامانه .

Latefa

3 weeks ago

9.0

Sultan

3 weeks ago

7.0

Cleanness, location, staff

Cons: Small room size, price

Ali

4 weeks ago

10.0

Ali

4 weeks ago

8.0

Supha

4 weeks ago

6.0

Mohammed

4 weeks ago

9.0

Spacey rooms and god overall

Cons: The toilet was stinky even when I didn’t use it, I think it is the smell of the drain

Maria de Lourdes

1 month ago

9.0

La ubicacion, la hora del tè estuvo amenizada por una arpista y una bailarina de ballet clásico!

Cons: Muy caro el precio para una habitacion tan pequeña. Acabo de estar en un Relais Chateau ESPECTACULAR en una suite ENORME por la mitad del precio

George

1 month ago

10.0

George

1 month ago

10.0

Margaret

1 month ago

9.0

Lovely common areas and Staff

Cons: One elevator bank for a huge Hotel

Maas

1 month ago

7.0

Gohar

1 month ago

10.0

George

1 month ago

10.0

Maas

1 month ago

7.0

Giuseppe

1 month ago

10.0

Bellissimo

Cons: Nulla

Shlomi

1 month ago

7.0

מיקום ה ארוחת בוקר עשירה

Cons: חדר קטן , מלון עמןס ומלא לא שקט …

Herman

1 month ago

9.0

Mooie moderne kamers. Goed ingericht. Grote badkamer. Het was heel druk in hotel maar de service leed er niet onder.

Cons: Geen verwarming in de badkamer.

jerome

1 month ago

4.0

Cons: Tamps d'attente au petit déjeuner (35 minutes) Rupture de produits, salle de bains très abimée.

OLIMPIA

1 month ago

10.0

DIEGO

1 month ago

1.0

Ubicación correcta.

Cons: No pudimos desayunar.. el personal no nos atendía.. nos sentaron en una mesa 20 minutos.. y avisamos 2 veces para que recogieran nota de nuestro pedido... jamás nos tomaron nota y tuvimos que irnos a un restaurante fuera del hotel a desayunar.

Nicolina

1 month ago

9.0

Struttura

Cons: Servizi

Andre

1 month ago

9.0

Nouf

1 month ago

8.0

Iris

1 month ago

4.0

ALEXANDROS

1 month ago

10.0

Miguel

1 month ago

10.0

SleepySea

1 month ago

10.0

The InterContinental Paris is an exceptional choice, both for its prime location and its undeniable sense of grandeur. The hotel itself feels like a historic monument, beautifully preserved and full of character, yet perfectly equipped for modern luxury travel. As a Diamond Ambassador, the upgrade offered was nothing short of spectacular and truly elevated the entire stay. Having Executive Lounge access made exploring Paris effortless — a quiet, refined space to recharge between outings and a wonderful perk that added real value to the experience. From its architectural presence to the seamless service, the InterContinental makes navigating the city both comfortable and elegant. A stay here turns Paris into an easy, enjoyable experience while still feeling distinctly Parisian. Highly recommended, and a property I would gladly return to.

Claudiu

1 month ago

1.0

The location alone cannot compensate for the poor room conditions and lack of customer care

Cons: The room smelled unpleasant, was extremely small, and poorly heated. Both the room and especially the bathroom were unacceptably cold, making even a simple shower uncomfortable. The shower itself did not function properly. Despite raising these issues at reception and speaking directly with the manager, I was refused a refund for prepaid nights and forced to stay, with no real effort to resolve the situation.

Shoova

1 month ago

7.0

Nice hotel in the great location! Couldn’t use sauna Poor customer service, Not replying on calls at all, I had to catch staff from the corridor to ask for anything 1bottle of water per day only Cleaning very late even if you asked upfront Staff is friendly

Cons: Nice hotel in the great location! Couldn’t use sauna Poor customer service, Not replying on calls at all, I had to catch staff from the corridor to ask for anything 1bottle of water per day only Cleaning very late even if you asked upfront Staff is friendly

和彦

1 month ago

10.0

Sebastien

1 month ago

10.0

Gerasimos

1 month ago

8.0

Sarah

1 month ago

10.0

Dirk

1 month ago

10.0

Eleni

1 month ago

6.0

Rafael

1 month ago

7.0

Sarah

1 month ago

10.0

I8255ILgeorgesb

1 month ago

8.0

The Le Grande looks nice, and is in an equally nice location. During our visit, the Le Grande fell short of being a luxury hotel and was not good value for the price. Reception has no cue, so staff take guests according to who is most pushy, instead of who is next. Both when we arrived and departed, although we were ‘next in line’, the staff assisted people who pushed up to the desk - like trying to get a drink at a crowded bar - not what you would expect from a luxury hotel. The room was nice, but the level of service/quality control was weak. No glasses or water in the room, a window curtain in the bath (room 2306) had a gross stain that could have easily been cleaned had the service staff/supervisors done a thorough job on getting the room ready, and an odd piece of plastic had been left on a table - not what you would expect from a luxury hotel. We also shared the same issue as other reviewers: our room was loud. We repeatedly heard loud footsteps above and below us, very early and very late - not what you would expect from a luxury hotel. On the plus side, as noted the hotel looks nice and is in a nice location, the bed was super comfortable, the doormen are very welcoming, and the eggs to order station at breakfast makes a wonderful omelette. However, with all the fabulous hotels in Paris to chose from, we would not chose the Le Grande again.

Süleyman

1 month ago

9.0

István

1 month ago

9.0

Gennaro

1 month ago

10.0

Mark

1 month ago

10.0

Bernard

1 month ago

6.0

dito777

1 month ago

10.0

Top class hotel with nice amenities and service. Location is great, hotel is luxury with historic vibe. The only thing i would improve in my room 13... is that toilet was separate from bathroom and this toilet space had no sink to wash hands, still there is a place for tiny sink if possible.

Aselya

1 month ago

8.0

The location!!!!! Breakfast We changed room from classic to junior suite! Two times cleaning Before bedtime treats Concierge The interior. All staff is very polite and helpful .

Cons: Classic room ,small, the shower was broken. Dirty toilets on the ground floor of the hotel Spa! No swimming pool. Only steam sauna and finnish sauna. Unprofessional therapists (worst massage ever). Only one bottle of water (every time you need to ask , but they bring not more than one again). Housekeeping does not clean cups or glasse, simply take it and don’t return. Minibar is not being refilled.

Maryam

1 month ago

5.0

The location

Cons: I booked and paid for rooms with view but didn’t get any

Max

1 month ago

8.0

It's a fine hotel, it has everything you need and it's good too if you just like to spend money, make picture's and be in between people wearing suits and acting like influencers. Not really my style but that's okay, to each their own.

Cons: People acting like influencers while they didn't even have a room here. Haha.

Hyper-Dood

1 month ago

8.0

I first came to this magnificent hotel 13 years ago (2012); must have been in December time then also. It then remained my go to hotel every time when visiting Paris with my partner. This hotel has always remained charming in appearance (i.e. the ground floor) and the food provided by the Café de La Paix has always been of high quality. The staff working in the café have always been polite, helpful and welcoming. "Don't judge a book by its cover" as they say... Many of the staff working at the hotel are very educated and are from all backgrounds of life and they should all be treated with the utmost respect! A special thank you to Steve and Luca (during the breakfast service) with whom I had great conversations during our 4 day stay on this occasion. I do have to say that over the years, there are some things which have changed and have become disappointing... Our room was not serviced properly on two occasions and we did not receive an evening turn down. This may sound rather entitled but when you are paying for a luxury hotel you expect the level of service to be commensurate. The bathroom had cracks in the shower and bath tub. In my opinion the hotel management really needs to start thinking about renovating their rooms/hallways/carpets etc... Another example is that the shower temperature control knob was faulty. There was also a strange white mark on the tiles in the shower. When I asked for an extra bottle of water I was told bluntly " you only get one a day"... Something which shocked me. You will see from my profile that I/we have stayed in many five-star/luxury hotels around the world and not once have we have encountered these sort of remarks. The other thing that was disappointing was that when we had asked for a table at the Café de la Paix for a spot of lunch, we were not prioritised over people queuing from outside and had to wait. This was the first time this has ever happened. My understanding before was that hotel guests would get priority of seating to eat at the Café; and this was honoured previously on many occasions. I would have definitely given a 5 out 5 rating for this hotel before but instead I have given an over-generous 4 out of 5 rating due to the above occurrences. I have seen from the hotel management the usual response of "we take your comments seriously and we will make changes or we hope to provide you a better experience if you give us a chance on your next visit". But to be honest, this hotel and the history it carries, deserves to maintain its standards and issues should be corrected promptly. Having been a long term and loyal customer, the decline in standards are very evident/noticeable and should be addressed with actions not words. Don't get me wrong, this hotel is truly lovely but the managers need to take notice of the little details, which is what sets this establishment apart from the others.

Pembe İrem

1 month ago

10.0

Amal

1 month ago

9.0

الموظفين جدا خلوقين

Cons: عدم وجود شطاف ماء في الحمام

Ahmed

1 month ago

8.0

Dzmitry

1 month ago

10.0

Seçkin

1 month ago

8.0

Sabine

1 month ago

10.0

Qualite exceptionnelle. Confort. Mais cela reste cher neanmoins...

Véronique JACQUES

1 month ago

9.0

La localisation, le gentillesse du personnel, la beauté du lieu.

Cons: Literie un peu moins agréable qu’à l’habitude.

Gardyn

1 month ago

8.0

.

Cons: .

Daria

1 month ago

9.0

Расположение великолепное ,номер хороший ,но не тот за который заплатили

Cons: В ванной откалупалась краска и было неприятно мыться

Fawaz

1 month ago

5.0

الموقع فقط

Cons: الأثاث قديم ومتهالك والحمام قديم ويحتاج تجديد والإضاءة سيئة جدا والأكل من اسوء ما يمكن

Mohamed

1 month ago

9.0

Nice vibe and location

Nefii Varol

1 month ago

9.0

Otel merkezi yerde, kahvaltı çok güzeldi. Restoranttaki yemekler ve servis te mükemmeldi.

Cons: Temizlik daha iyi olabilirdi

Ahmet Murat

1 month ago

9.0

Konumu

Cons: Fiyat

Thierry Lahalle

1 month ago

8.0

Le personnel, le petit dejeuner, la deco

Cons: Les finitions de la salle de bain étaient approximatives. J'ai vu, avec certitude et je l'ai signalé, une souris au niveau du bar.

Abdulrahman

1 month ago

8.0

الموقع والنظافة

Cons: سوء تعامل موظف الاستقبال اللبناني لديه مشكلة مع جميع الخليجين لدية كل يوم مشكلة

chenyu

1 month ago

8.0

Dominique

1 month ago

4.0

L’emplacement et le petit déjeuner

Cons: La réactivité du personnel La chambre à côté de la salle de bal avec impossibilité de s’endormir avant une heure du matin 4 nuits durant.

Gérard

1 month ago

9.0

Lilith

1 month ago

7.0

GAMZEGÜL

1 month ago

8.0

I enjoyed my stay in the hotel also with the small gestures of the staff, the location was great too.

Cons: The restaurants was very crowded since the hotel is very popular.

BERNARD

1 month ago

6.0

La disponibilité du personnel

Cons: Présence de cheveux noirs longs sur la table de nuit

Rashid

1 month ago

5.0

LOCATION ONLY

Cons: Price and rooms

Olivier

1 month ago

4.0

Kuldip

1 month ago

10.0

It was amazing

Elnur

1 month ago

10.0

KEMAL OZGUR

1 month ago

9.0

Location Cleanliness Breakfast

Cons: Some facilities (plumbing issues).

Ghada

1 month ago

10.0

Great location close to most of the attractions like Palais Garnier, Louvre, and Galeries Lafayette. The room is spacious and cosy. I highly recommend it and definitely will stay there again.

Al-Suliman

1 month ago

8.0

Everardus

1 month ago

8.0

Personeel, locatie, bar en inrichting.

Cons: Lobby erg druk vanwege het feit dat er ook recepties ed worden gehouden. Kamers bovenste verdieping vrij klein.

Hessa

1 month ago

8.0

Joseph

1 month ago

10.0

We got a complimentary breakfast as we were celebrating a birthday so that made the trip a little more special

Cons: We had two single beds. One double would be better

mays

1 month ago

9.0

Rianne

1 month ago

10.0

Alfan

1 month ago

10.0

Alfan

1 month ago

10.0

Alfan

1 month ago

10.0

1 month ago

6.0

Michael

1 month ago

10.0

Mohamad

1 month ago

9.0

The dinner and the cafer

Cons: In the midel

Marko

1 month ago

10.0

1 month ago

8.0

Desayuno bastante bien, la ubicación perfecta

Cons: A veces no tienen en cuenta a la hora de la reserva de mesa del desayuno a los clientes que tienen habitación y los que solo vienen a desayunar y tienes que esperar

Mohamed

1 month ago

10.0

Sara

1 month ago

4.0

الموقع

Cons: السعر مقابل الغرفه

Doina

1 month ago

9.0

meir

1 month ago

9.0

Korkut

1 month ago

9.0

room location were both excellent

andrey

1 month ago

10.0

FOUAD

1 month ago

9.0

Tout est super

540mattyol

1 month ago

10.0

Thank you to Burak (or Burek- so sorry I forgot your name!) Your service was impeccable, you made us feel welcome, and your service was completely outstanding!

Salvino

1 month ago

9.0

Posizione e arredi

Cons: Stanze più piccole di quelle che una struttura del genere dovrebbe assicurare. Noi avevamo una camera superiore a quella base, con balcone su Opera, bene organizzata con cabina armadio ma con poco spazio vitale

RACHELE

1 month ago

8.0

mi est piaciuto essere in centro

Cons: avrei preferito 2 letti separati

majid

1 month ago

10.0

كل شي جميل والموظف في الاستقبال عربية اعتقد اسمها كايدي ما قصرت

Cons: دورات المياه صغيره تهويتها ضعيفه

Hamad

1 month ago

10.0

Tomás

1 month ago

10.0

Provavelmente a melhor experiência de Hotel que tive. Localização excecional, quartos excecionais. Existiram alguns problemas que rapidamente foram solucionados, sempre com brilhantismo pelos fabulosos funcionários. Gostava de deixar um apreço especial aos funcionários da receção : ELLIOT ( 🇬🇧) e QI ( 🇨🇳) , pois foram 10 estrelas comigo. Recordar-me-ei sempre da sua boa disposição e delicadeza. Um verdadeiro serviço 5 estrelas como há poucos no mundo. Muito obrigado.

Cons: Gostei de tudo.

Deborah

1 month ago

7.0

L'amabilité du personnel et le petit-déjeûner

Cons: le faible débit d'eau dans les WC

Volkan

2 months ago

7.0

alessandro

2 months ago

3.0

La posizione

Cons: La pulizia

Mohammad

2 months ago

9.0

Mohammad

2 months ago

10.0

Mohammad

2 months ago

10.0

Raed

2 months ago

8.0

Mohammad

2 months ago

10.0

Ali

2 months ago

8.0

Julio Enriq

2 months ago

9.0

La planta baja

Cons: La habitación, muy chica. Prefiero una cama Queen y mas espacio para moverme. Nunca entenderé por que los hoteles, con roperos tan chicos, no colocan ganchos o perchas en las paredes y algun trapo para limpiar algún derrame de café. ( no se me ocurre llamar al setvicio pars limpiar una mancha de cafe.) Tuve que usar sillas y sillones para colgar ropa en uso y secar derrames con toallas o papel sanitario.

Abdulmohsin

2 months ago

9.0

الموقع

Cons: عدم وجود حراسة امام المصاعد وعدم وجود كود للصعود إلى الغرفة اعتقد بحاجة الى اضافة نظام الحماية للعود إلى سكن الضيوف.

SeungJun

2 months ago

10.0

Sara

2 months ago

6.0

Location of the hotel was perfect however for the amount of money to be paid in this hotel the service was below average - the receptionist on check in was very lovely and professional and quick as well

Cons: Room service / operator / housekeeping never pick up the phone when the guest calls - our bedsheet was dirty on check in which was very unacceptable Bathroom was not the cleanest has some fungi on walls Keep in mind lower floors will be annoyed of sound of underground train station until 12 am

Marlyn Monay

2 months ago

5.0

Très bon et complet petit-déjeuner Emplacement exceptionnel Personnel adorable Décorations de Noël somptueuses Historique de l'hôtel

Cons: Chambres mal insonorisées. Impossible de dormir. On entend et ressent le métro à chaque passage. (Même avec boules Quies) Deux lits simples rassemblés ne valent pas 1 lit double. Équipements nuls (bouilloire, sèche cheveux, manque de café, de verres, de poubelle) Fitness Technogym mais hyper petit (grandeur de chambre)

Romain

2 months ago

10.0

B1813ONmatth

2 months ago

6.0

I wanted to like this hotel, and it does have some redeeming qualities, good service, good location. However it feels a bit old and outdated and the rooms are loud. Metro station right underneath it and you hear that train every 5 minutes until 2am. I had asked about noise level they assured me it was not an issue…. It was

reem

2 months ago

10.0

mouhannad

2 months ago

8.0

Tuba

2 months ago

10.0

Mazin

2 months ago

10.0

Very good staff, amazing location, and extremely clean and tidy.

Cons: Everything was wonderful

JustinR3

2 months ago

10.0

I loved this hotel. From the moment at check-in to check-out the staff have been amazing. They were very helpful when we needed help getting to Palace of Versailles. We had a nice room on the top floor with a view of the city. The location is in a great spot and there is a lot to do. The only issue is that since it is an older hotel, you could hear your neighbors but that wasn't too bad. All in all, I would stay here again.

Humuod

2 months ago

9.0

ممتاز

Cons: لا شي

Arce

2 months ago

10.0

EXCELENTE DESAYUNO, UBICACION, ATENCION DEL PERSONAL

Nanda

2 months ago

9.0

Prachtige kaners en zeer schoon . Badkamer zag er superb uit🥰

Cons: Vond het ontbijt erg matig en kwaliteit ook matig…

Bassam

2 months ago

10.0

Selenay

2 months ago

10.0

SwitzerNYC

2 months ago

8.0

This is a beautiful old building located convenient to shopping (Galeries Lafayette/Printemps), but it is tired. Employees are friendly & helpful, but room services are sloppy. Second full day there bottled water not replaced, no laundry bags, dirty glasses removed, but not replaced, coffee pods not replaced. Upholstery on the only chair in the room was stained. I did have a lovely dinner in Cafe de la Pax with a caring waiter, but the breakfast buffet service was not great. Food & selection was good, but service not so much.

Ludmila

2 months ago

8.0

delamanha

2 months ago

9.0

Café da manhã excelente, localização excelente e o prédio muito bonito, histórico e bem conservado a look em do extremo bom gosto do mobiliário.nao tive

Cons: Não tive o mesmo tratamento das estadias anteriores, pois não havia água no quarto nem os tradicionais chocolates…

MICHAEL

2 months ago

9.0

31janettem

2 months ago

8.0

Location can’t be beat and the higher price reflects it but with easy access to public transportation, eateries, and shopping we try to stay at this Intercontinental when traveling to Paris. Room is clean and well stocked but depending on the location of the room, can be a bit noisy. Hotel is very large as it’s name - Le Grand - certainly not a quaint boutique hotel. Staff provides excellent service and always ready to assist. Breakfast buffet at Cafe de la Paix is awesome - another reason for going back. Club lounge is very nicely appointed with nice canapés in the evening. Stayed at other 5 star hotels in Paris but overall experience, Intercontinental Le Grand serves our purpose enjoying the walkable city of Paris.

gcE1876VY

2 months ago

10.0

The hotel is beautiful, food fantastic, we upgraded our room to a nicer suite and enjoyed every minute, wonderful staff, tasty food, property well located, close to the Louvre and the shops. Safe area. We loved the staff, they were all very attentive and friendly. Great time at the Intercontinental! We will return!

Andre

2 months ago

10.0

Konstantin

2 months ago

1.0

chenyu

2 months ago

8.0

Graham

2 months ago

10.0

Виктория

2 months ago

10.0

Класне розташування — усе поруч, і відчувається такий легкий паризький вайб. Дизайн стильний, сучасний, дуже приємна атмосфера. Кімната затишна та дуже гарно оформлена.

Benjamin

2 months ago

10.0

Abdülkadir

2 months ago

6.0

Cons: Dear Booking.com Customer Support Team, I am contacting you regarding an issue with a reservation made through my father’s Booking.com account at Intercontinental Paris Le Grand by IHG for the night of 28 October 2025 – 29 October 2025. During check-in, the hotel requested a deposit. Because the POS terminal could not read the card, I was directed to complete the payment through a payment link. At check-out, I was informed that the difference in the deposit would be refunded within a few days. However, despite following up regularly with both the hotel and my bank, a serious issue occurred: On 10 November 2025, the deposit was refunded to my account, on 12 November 2025, the hotel charged the same amount again, even though I had already checked out and had no additional expenses. When I contacted the hotel, they stated that the payment was refunded on their side and that I should only speak to my bank, despite the fact that they charged my card again on 12 November. My bank confirmed that, since the initial payment was made via payment link, the hotel may still have had card access. At this stage, the hotel refuses responsibility, and the duplicate charge has not been resolved. I kindly request your urgent assistance in: Reviewing the duplicate charge applied by Intercontinental Paris Le Grand. Contacting the property directly to confirm the refund of the second transaction. Initiating a formal complaint procedure, if necessary. Ensuring the incorrect second charge is reversed as soon as possible. I am attaching all related documents, including the reversal transaction dated 10 November and the new charge dated 12 November.

Asli

2 months ago

10.0

Victor

2 months ago

9.0

Central location, magnificent interior!, staff very well trained.

Cons: I would have expected a more comfortable bed. Breakfast was so-so for a 45 eur tag.

Onur

2 months ago

10.0

Hizmet başarılı

Cons: Tuvaletlerde musluk olmalı

Gabriella

2 months ago

9.0

Patináns, elegáns hotel, tágas szobák. Gyönyörű kilátás a Garnier-ra. Nagyon jó étterem és bár.

Cons: A víz nyomás problémás volt.

Camilla

2 months ago

7.0

Väldigt fint, ligger bra. Trevlig personal mestadels, frukosten och personalen där var väldigt serviceminded. Bra rum och sköna sängar. Välkomnandet var det där lilla extra

Cons: Att det drog kostnaden för boendet dubbelt, och var väldigt oförstående och ohjälpsamma till att lösa problemet, svara på frågor eller be om ursäkt för att de gjort fel. Svarade inte heller på mail när jag påpekade bristen på hjälpsamheten i samband med att man dragit 30 000 kr för mycket från mitt kort.

anuj and edwina

2 months ago

5.0

The room was very small!The bathroom was a shoebox! And the bath was very old. It could have been cleaner too. The hotel itself is fabulous including the food but for 600 a night the rooms need to be bigger!

Burhan

2 months ago

8.0

Nawa

2 months ago

10.0

السعر غالي الفندق ممتاز وكذلك الموقع ، فيه شطاف للي مهتم مسافره لحالي وانبسطت الموقع امن والفندق نظيف

Heiko

2 months ago

9.0

Fabio

2 months ago

9.0

Wunderbare Lage, direkt an der Metrostation und ideal gelegen zur Oper. Viele Sehenswürdigkeiten sind auch zu Fuß bequem erreichbar. Ein wunderbares Frühstücks- und Essensbuffet mit erlesenen Speisen von herausragender Qualität.

Aleksandar

2 months ago

10.0

Hend

2 months ago

7.0

JUMAH

2 months ago

8.0

الموقع - النظافة - الطاقم - المرافق

Cons: الحمام نظيف ولكن صغر مساحته نوع ما

Shlomi

2 months ago

9.0

cornelia

2 months ago

10.0

The location is great with many thinks going on all around the hotel , and also right in front of the opera Garnier. Rooms are comfortable. Cable TV with a vast variety very. The lobby bar is very beautiful and staff is nice. Frigobar is very good and room service also good

Cons: The bathroom is new but the floor of the shover is dangerously slippery ...

Pedro José

2 months ago

10.0

Ubicación espectacular frente a la ópera Garnier y a dos minutos caminando de las galerías. Muy céntrico y accesible a todos os puntos de interés turístico. La habitación, cuidada al más mínimo detalle, atención del personal exquisita. Desayuno formidable.

Cons: Nada que objetar.

Maha

2 months ago

8.0

موقع الفندق قريب من كل شيء ونظافه المرافق والافطار شهي ولطافه العاملين

Cons: يعيبه السعر مرتفع

DIONYSIOS

2 months ago

10.0

Το κλίμα φιλοξενειας από όλο το προσωπικό

Cons: Ότι καταλαμβάνουν αρκετό χώρο οι κλειστές εκδηλώσεις

Hadiah

2 months ago

10.0

dimitris

2 months ago

9.0

S8279AWomare

2 months ago

2.0

I am writing to express my deep disappointment with the behaviour of one of your staff members at the breakfast restaurant. This is the second time that I have experienced the same issue, which makes it even more unacceptable. Although we are outside guests, we pay just like any in-house guest and expect to be treated with the same level of respect and hospitality. However, the lady responsible for welcoming guests at the restaurant was extremely rude and unprofessional. She refused to let us in, claiming that there was no available space, while it was very clear that several tables were empty. Such behaviour does not reflect the standards of a hotel of your reputation. Being treated with disrespect, especially on more than one occasion, is disappointing and unacceptable. I believe it is important that this matter is taken seriously and investigated, as it affects the hotel’s image and the experience of your guests. I kindly request that appropriate action be taken to ensure that such incidents do not happen again, and that guests—whether staying in the hotel or visiting—are treated courteously and professionally.

Mohamed

2 months ago

8.0

Saif

3 months ago

10.0

الموقع والخدمه

Cons: قلة عدد المطاعم والسعر العالي وضيق الغرفه

Stéphane

3 months ago

8.0

Cons: De la chambre 1124, on entend le métro passer

Haider

3 months ago

10.0

Gabi

3 months ago

9.0

Karin

3 months ago

9.0

Sehr gute Lage, Zimmer in den Innenhof sehr ruhig, ausgezeichnetes Restaurant und Cafe mit sehr freundlichem Personal und umfangreicher Speisekarte (wir hatten noch nie einen besseren Räucherlachs!)

Shaikha

3 months ago

10.0

שרה

3 months ago

10.0

הכל היה מושלם חלומי

Cons: ההליכה במסדרונות

Dawid

3 months ago

9.0

Maria

3 months ago

10.0

L’hotel è meraviglioso! Gli spazi comuni, la cura…

Cons: La stanza era un po’ piccola, ma molto bella

Rafiaster

3 months ago

6.0

The first impression entering the hotel disappoints as you come through a small entrance which doesn’t go with the impression of Grande. The greeting at the entrance is lacking and while the luggage was taken quickly into storage as the room was not ready it turned out the guys were sloppy with the tagging which meant I had to retrieve it myself once the room was ready. This is a huge hotel and with a beautiful lobby but there is the rub: it’s extremely busy and therefore impersonal with a reception which is polite but totally understaffed. So while you pay big dollars for the room you are just one of many. Corresponding with the size of the hotel expect long walks through the hallways to reach your room, depending on the location. Signs for the elevator in the hallway are poorly marked. Rooms streetwise will subject you to traffic noise as the area is very busy with traffic and pedestrians. The premium room we had was spacious and comfortable and the bathroom up to date. While the location is central you find yourself stepping out in a rather too busy area. Café de la Paix Restaurant is solid but does not overwhelm. The menu is not as extensive as it should be and prices are high. The room however is beautiful.

JODH

3 months ago

2.0

Location and outside area are Excellent

Cons: Room size is very small and furniture not upto standard of a 5 star hotel.

Motokazu

3 months ago

10.0

格式高い雰囲気。サービス。立地。空いてる日だったのか、アップグレードもしていただけました。

Cons: 特に無し。

Abdulaziz

3 months ago

7.0

The location

Cons: The house keeper staff not up to a standard of 5 stars hotel , they don’t provide drinking water more than one bottle per day

Al3x01234

3 months ago

8.0

A very lovely hotel - it is central Paris and extremely high foot fall so it is understandable the service was not as personal as Bordeaux Intercontinental, however it was by no means bad service, it was still excellent. There is nothing particularly unpleasant to say and everyone was very lovely. It may have lacked the personal touch as the less beaten track IHG hotels but clean, safe, good service and helpful.

Dmitry

3 months ago

8.0

Dmitry

3 months ago

8.0

DIMITRIOS

3 months ago

10.0

Maria immacolata

3 months ago

8.0

La cucina l ambiente il bagno della camera con prodotti super buoni ,noi avevamo clublongue comodissimo per bere e sfiziosita a a qualsiasi ora

Cons: Niente

Manel

3 months ago

10.0

Óscar

3 months ago

8.0

El desayuno lo esperable en un hotel de 5 estrellaa

Cons: La habitación era muy normal, pequeña y cara para lo que ofrecía, la ducha muy pequeña

Mohammed

3 months ago

7.0

Shaikha

3 months ago

10.0

The location

Cons: The furniture

Antony

3 months ago

9.0

Bedroom was very well furnished, quiet, and spacious. The public rooms were magnificent. Staff very polite. Food was good.

Cons: I didn't like one or two items in the cooked breakfast. One evening there was a private party. The music was far too loud, and we couldn't sit in the main lounge as a consequence. The comfort of the hotel guests was disregarded. However the music couldn't be heard in our bedroom.

Hareth

3 months ago

10.0

Staff were so friendly and welcoming, the room was clean and neat (fresh). The breakfast was spectacular.

shaika moneera

3 months ago

7.0

Cons: I made a reservation in advance, but upon arrival, I was given a room very, very far away at the end of the corridor, and there was no cooperation in this, although I asked and the fashion week was argued despite my frequent visits to the hotel.

Pedro

3 months ago

3.0

Difícil dizer considerando tantos contratempos. A acomodação esta sucateada na conservação e o hotel rum nos serviços.

Cons: Foi uma decepção. Paguei mais para ter um quarto maior, recebi o 1103 com pe direito alto ao entrar pensei que legal. O encanto durou pouco. De 5 em 5 minutos ouvi o trem do metro ate 1 da manhã quando exausto dormia. Tomada do banheiro quebrada tive que ligar o secador longe. Vazo tb não parava de sair agua. Pedi para consertar, nada resolvido e o pior, serviço de quarto não trocou a agua nem abasteceu o cafe. É um hotel que segue pela fama e aparência, ja o quarto do corredor com vista para o exaustor apesar de ser uma categoria superior foi ruim. Certamente não sou o único são deficiências históricas la.

Sera

3 months ago

3.0

Cons: 직원들의 친절함은 안좋은것 같습니다.5성급이라는 타이틀이 어울리지 않다는 생각이 들더군요. 직원들은 모두 무표정에 무겁고 차가운 분위기이고 체크인부터 동양인에대한 차별이 확연히 느껴졌습니다.처음 느껴본 동양인차별 응대에 입실 전부터 기분이 좋진않았습니다..객실 배정도 아이가 있는데도 불구하고 가장 구석 끝에 있는 커다란 환풍구 바로 앞 객실을 배정해 주었고 그래서 우리는 숙박하는동안 환풍구에서 나오는 음식 냄새가 섞인 바람 때문에 창문을 열지 못했습니다.체크인 응대 직원에게 남편이 가능하다면 좋은 뷰의 객실을 부탁드린다고 정중히 요청하였는데 직원은 알겠다고 대답하고는 가장 구석 끝방에 대형 환풍구 바로 앞 객실을 배정해 주었습니다. 엑스트라 베드도 신청하지 않았지만 사진에서처럼 객실에 설지되어 있었고 수거해가달라 요청하고 한참뒤에야 처리가 되었습니다.객실뷰는 환풍구가 있어서 모형 잎새들로 창문앞을 막아놓아 밖이 보이지도 않았습니다. 그리고 1층 내부에서 모두들 자유롭게 사진을 찍는 분위기였는데 그 모습들을보고 내가 사진을 찍으려고하니 남자직원이 굳은 얼굴로 다짜고짜 나에게 여기서 사진 찍지마!!라며 누군가를 제압하는 말투로 사진을 찍지 못하게했습니다.버젖이 바로 앞에서 서양인 가족들이 사진을 찍고 있었고 다른 여행객들도 일행의 체크인을 기다리며 아니면 외출하기전 외출후 돌아오는길에 1층 리셉션 근처에서 기념하기위해 사진들을 모두 찍는데 말입니다.나는 황당하고 기분이 좋지 않았습니다.. 여행을 자주다니며 최고의 호텔들을 많이 다녀보았지만 나로서는 이런 경험이 처음이었고 유쾌하지 않았고 즐거워야할 가족 여행이 안좋은 기억으로 남게 되었습니다. 호텔의 시설은 품격이 있었지만 직원들의 응대는 원스타 호텔보다 못한 서비스 응대였습니다.

Марина

3 months ago

10.0

Lino

3 months ago

9.0

Très bon accueil. Literie confortable et petit déjeuner délicieux

Cons: Peu de pression dans la douche

Ali Gkiouvei

3 months ago

9.0

The location was perfect, the room was clean. The breakfast and the staff was excellent.

Cons: The internet connection in the room was not very strong, it could be improved.

Henry008

3 months ago

10.0

herve

3 months ago

8.0

Richard

3 months ago

10.0

Loved the location and the staff

Hafeth

3 months ago

9.0

YUKIE

3 months ago

10.0

E8991ZHjohnm

3 months ago

8.0

We stayed here from the 5th till the 8th October. A wonderful hotel for a special occasion! Absolutely beautiful. Other than a slight issue in the club lounge on one visit, we had a wonderful time there. My first time in Paris! So glad we stayed here.

Marina

3 months ago

10.0

LARRAIN VILLANUEVA

3 months ago

8.0

La ubicación del hotel es excelente, cerca de muchos museos y restaurants.

Cons: Calefacción muy fuerte. Aseo de la habitación tarde.

Maryam

3 months ago

9.0

Room was excellent, location was amazing, breakfast was also wonderful, friendly and helpful staff

Cons: Last day all our group had a problem with bell service, we waited over 40 minutes then had to drag our own luggage down

Sarah

3 months ago

10.0

Hakan

3 months ago

10.0

Mert

3 months ago

10.0

106siddhartht

3 months ago

2.0

Well where do I start . I am owner of a private luxury travel company and do lots work with IHG and are there destined partners I have stayed in many exceptional and many great properties but this is the worst property stay ever Amount points / money charging : its a scam to me I just booked 45 nights for our clients in maison delano paris and what a hotel Thank god i did not book this hotel for them And for sure no business with this unprofessional / liars type ppl hotel First time being from a travel business treater so bad Got a mail saying they have upgraded me to a nice room Funny when check in front desk said no such information from sales team which was shocking They gave me a room which was like a attic room , window : for name sake Tiny prison like room Then last day at 6 pm they call me ask if i like to move in to better room , i said no as leaving in morning Then ask me if they can send me Champagne bottle which i politely declined , they sent anyways which was not needed As rest assurer neither am i staying in this property ever again or sending my clients also Worst experience ever Oh whole staff like door men etc unpleasant or no greet or smiles and room had mosquitoes also

Hans

3 months ago

3.0

De centrale ligging en luxe klassieke uitstraling

Cons: Schande: een van de drie kamers bleek niet beschikbaar bij aankomst om 15.15 uur. We zouden gebeld worden wanneer dat wel het geval was. Na 2 uur wachten steeds niets gehoord. Opnieuw naar de balie en een half uur moeten wachten toen om 17.30 uur de derde kamer op een heel andere etage beschikbaar was. Allen “een sorry” en verder geen enkele actie om het leed te verzachten. Bij het afwerken bij checkout werd ook veel teveel belasting berekend. Voor 6 personen en niet voor 3 personen. “Sorry foutje” en werd toe gecorrigeerd. Een doolhof van gangen en kamers die de nodige tijd kost om bij de uitgang te komen. Nogal gedateerde kamers met ouderwetse badkamers en matige douche kranen met een dun straaltje. 20 min wachten in de rij bij het ontbijt (ruim een uur voor de eindtijd) omdat er te weinig tafels beschikbaar zijn. We hebben in Parijs veel betere hotels voor veel lagere prijzen mogen bezoeken. Deze nooit meer!

DMITRII

3 months ago

9.0

Локация

Cons: Очереди на завтрак, ремонт не первой свежести.

Saoud

3 months ago

4.0

Not my first time, but it’s getting old and needs a renovation

Anzhelika

3 months ago

10.0

Raeesah

3 months ago

10.0

Michalakis

3 months ago

6.0

Cons: rooms were very small as well as the bathrooms

alba8608

3 months ago

8.0

I’ve been to Paris before but this was the first time for my partner. So he decided to splash out and get a really special hotel. And this hotel is definitely that! Absolute luxury. Excellent cleanliness. Massive comfortable bed. All the amenities you would want. The club lounge has superb snacks and champagne on offer. The staff at reception, concierge, club lounge, cleaners, room service were all wonderful and helpful. The staff in the bar and restaurant left a little bit more to be desired with the lower level of customer service. The hotel is also situated in a convenient location for walking or taxi to tourist sites. We would definitely stay at this hotel for a special occasion again. We did have one unfortunate episode one day in the club lounge. Burak was at the desk and asked for our room number which was the first time anyone had asked us this. He then made a rude comment about how we were dressed nicer than the previous time we had been in and he didn’t recognise us. We took offence to this comment. All other club lounge staff were lovely and helpful. Leah at the concierge was also very set helpful and friendly to help us find a local restaurant. Highly recommend you discover Passage des Panoramas.

Ala

3 months ago

9.0

bens2787

4 months ago

8.0

The hotel is nice but it has an old odor in the rooms stale and maybe as if they used to be smoking rooms. The accommodation prices mini bar 25 ? For 1 drink ? They clearly are gauging patrons. And again the odor..

Nada

4 months ago

10.0

Stephane

4 months ago

8.0

Norah

4 months ago

9.0

كل شي مناسب

Cons: كل شي ممتاز

Necip

4 months ago

10.0

jenniferbrack18

4 months ago

10.0

As an ex IHG Employee I am very proud of the InterContinental brand but never more so than when I stay at this property. From the minute you arrive on the driveway guests are taken on a journey or quality of excellence and it is an absolute privilege to be able to stay here. Staff, from the housekeeping team to the Front Office Clerks, the breakfast room waitstaff to the Club Lounge personnel effortlessly deliver first class service every minute of every day. What a treat!

Mohammed

4 months ago

10.0

Neeraj

4 months ago

8.0

Rosi

4 months ago

10.0

Beautiful old building lovingly restored.all mod cons Incredibly attentive sraff Excellent bars and restaurants on site

Deborah

4 months ago

9.0

Annie

4 months ago

6.0

This is the third time we are staying at the intercontinentale but this time very disappointed by their service. Webs on the wall of the room, a rat in the balcony!!! Plus when we ask for a bottle of water to go, their response was we do not offer this service anymore, you can ask the bar to give you a glass of water!! Come on for such an expansif hotel this sounded very cheap!!!

Gemma

4 months ago

10.0

I Wen Jessica

4 months ago

9.0

地點真的非常好，交通便利，逛街也很方便

MissBizzyBee

4 months ago

10.0

We always choose to stay at The Grand when visiting Paris. The property is beautiful - elegant and refined. As IHG ambassadors we are always looked after by the team there. Staff are kind, knowledgeable and professional. The hotel breakfast is fantastic with beautiful produce and the cocktail bar is excellent. The whole experience speaks to a quiet and comfortable luxury. I could not imagine staying at any other property in Paris. Thank you to everyone that makes this beautiful hotel run so smoothly!

younju

4 months ago

6.0

레스토랑이 좋아요

Cons: 굳이 이 돈으로 어기 묶을 이유는… 없을것 같아요

Cyrille Peguy

4 months ago

9.0

Location Breakfast Services

Cons: Tiny room

佐藤

4 months ago

8.0

朝食が良い！ロケーションも良い！

Cons: 高いけど、しかたない。

Pasquale

4 months ago

10.0

Spent seven nights and liked it so much that we have booked another two nights at the end of October.

Tukhoa

4 months ago

9.0

Mohammad

4 months ago

8.0

Selina

4 months ago

9.0

einat

4 months ago

10.0

מרכזי מפואר ארוחת בוקר מעולה בר מעולה

Cons: חדר כושר לא משהו

Emilio Mario

4 months ago

10.0

A great location in Paris and a beautiful hotel. We will be back!

fatema

4 months ago

8.0

My experience at the InterContinental Paris – Le Grand was truly exceptional. The hotel's location couldn't be better—right across from the Opéra Garnier and within walking distance to Galeries Lafayette, the Louvre, and Place Vendôme. The staff were consistently professional, welcoming, and multilingual, which made the check-in and concierge services smooth and pleasant.

Cons: While the stay was nearly flawless, I believe there is still some room for enhancement: Wi-Fi could be slightly faster adding more vegetarian and Middle Eastern options

Thorsten

4 months ago

8.0

Muhammet Halük

4 months ago

6.0

Keith

4 months ago

8.0

We found the location ideal for getting around Paris. The restaurant served a delicious buffet breakfast and the restaurant dinner menu is excellent and delicious.

Cons: We were disappointed with our room temperature. It had an upper limit of 24 degrees centrigrade but the room was chilly. The bathroom was small and the shower was way too narrow and the floor was slippery when wet and there were no grip bars. There is a step to enter and exit the shower and when the shower floor is wet it made a very dangerous situation as there are no grip bars to help balance one self.

Abdullah

4 months ago

10.0

كل شي حلو

Cons: كل شي حلو

Luis

4 months ago

10.0

Fabio

4 months ago

8.0

Localização, serviço simpático. Acesso direto ao Café de la Paix.

Cons: Limpeza deficiente. Encontrei restos de alimentos de hóspedes anteriores. Quarto pequeno.

jinyoungs642

4 months ago

2.0

When I arrived by taxi, not a single staff member greeted me. I was left standing at the bottom of the stairs, completely ignored. At reception, despite being an Ambassador member, the staff gave me no explanation about upgrades, welcome points, or drinks. Only after I asked again later, the receptionist admitted, “Sorry, you’re right, I made a mistake.” During my entire stay, whether at breakfast or in the executive lounge, I always had to greet the staff first. Not once did they initiate a greeting. At first, I thought it was just my imagination, but it became very clear: they were openly discriminating against East Asian guests. In other hotels, I had felt welcomed and thought France had become more inclusive. But this hotel proved me completely wrong. This experience ruined my impression of France. NorthEast Asian travelers, avoid this hotel—you will only leave disappointed.

Luke

4 months ago

8.0

Mark

4 months ago

10.0

History. Culture. Beauty. Location

PATRICK

4 months ago

9.0

heel vriendelijk personeel-zeer goede locatie

Cons: geen producten van Balmain zoals op foto

Thierry

4 months ago

10.0

tout

Cons: tout

Misiuk

4 months ago

8.0

ADRIANA

5 months ago

10.0

Liron

5 months ago

10.0

I had the best experience. The service was insanely perfect. The housekeeping is always available, even late evening. Amazing location as well

Kenny954

5 months ago

10.0

Had a Fantastic stay. The hotel is an ultimate classic with rich history. Located next to the opera house everything was within walking distance to shopping. The room was spacious and had a view of the street and wonderful architecture of the area and period. The bar, La Verriere in the atrium, was incredible with craft cocktails and a great place to people watch. We had breakfast each day in Cafe De La Paix. The buffet was enormous, and all pastries and fruits were very fresh. The egg station was exquisite.. We also enjoyed 2 dinners in Cafe De La Paix and found the menu and selections to be exceptional with service that was very attentive. Can't wait to stay here again on our next trip to Paris.

Laurent

5 months ago

10.0

La qualité de service. La disponibilité du personnel, son amabilité. Le confort dans les chambres

Cons: RAS

Samantha

5 months ago

9.0

Eva-Maria

5 months ago

9.0

Das Hotel liegt zentral, zu Fuß kann man einige Sehenswürdigkeiten erreichen. Der Ausblick auf die Oper ist sehr schön. Das Frühstück ist sehr gut. Das Ambiente des Hotels ist sehr schön und erinnert an die gute alte Zeit. Das Personal ist äußerst aufmerksam.

Cons: Der einzige Nachteil war, das wir in unserem Zimmer die Geräusche der Metro gehört haben.

Ayça

5 months ago

10.0

Vicente

5 months ago

9.0

Nils

5 months ago

8.0

Vinterträdgården, frukosten

Cons: Den oerhört dåliga placering av toaletten, svårt att ta sig in och försöka stänga dörren utan att klämmas av dörren. Maten i Café de la Paix är inte prisvärd, man förväntar sig vällagad med känsla, tyvärr är det utan.

Yang hee

5 months ago

9.0

hamad

5 months ago

1.0

rahim

5 months ago

2.0

Aditya

5 months ago

10.0

Mashael

5 months ago

9.0

mistermark8

5 months ago

10.0

This hotel has been my go-to in Paris for years, and every time I come back it feels like home. I bounce between the Intercontinental, Park Hyatt, and Ritz, but somehow Le Grand always stands out for me. There’s something about the green palatial interior and the kinetic energy from the streets of the nearby Opera flowing in that makes it feel alive in a way other hotels don’t. Staff 8/10 The 2 staff standouts this stay: - Vadim from the Club Lounge– who remembered me from years back, which meant a lot. - Maria at Café de la Paix – consistently kind and attentive. Felt like a warm mother and just made the overall experience personable and enjoyable. *At checkout, I also had an unpleasant moment with housekeeping who kept trying to enter and push me out despite my confirmed late checkout — I was just waiting on the bellman to collect my luggage. That interaction felt very rude and unnecessary. Location 10/10 The location is definitely unbeatable — right in the heart of Paris, more central than any of the other luxury properties. The beds are incredibly comfortable, and the service is consistently strong, especially turn down service, which keeps me coming back. My Diamond Ambassador status is always recognized ~ Maintenance 7/10 There were a couple of hiccups this time. I did have some ongoing maintenance issues with my shower and toilet that never really got resolved during the stay. Overall 8/10 This hotel is special. The mix of grandeur, charm, and its truly French palatial style — with those contrasting decorative details and staircases — is what keeps me loyal. It’s not just another luxury hotel, it always feels like home in Paris. Improvements ~ - I would consider IHG adding butler service for elite members who don't have access to the suites (the hotel was completely sold out). - Upgrades on bathroom maintenance - CS training on housekeeping - Allow IHG members downstairs breakfast again, without the extra charge.

oluwabamike

5 months ago

10.0

tomoko

5 months ago

8.0

eissa

5 months ago

10.0

ZEREN ZEYNEP

5 months ago

8.0

ANTHONY

5 months ago

9.0

Funsho

5 months ago

9.0

Wanda Marina

5 months ago

10.0

MIGUEL ANGEL

5 months ago

10.0

todo excelentísimo

Cons: nada que no me haya gustado

Khachatur

5 months ago

10.0

Manureet

5 months ago

6.0

Beautiful exterior and interior, but a little outdated. The bathrooms especially the shower/tub is a slip hazard. Room smelt like smoke even though it was non smoking. Asked to get the room cleaned and they came in at 5pm while I was in the bathroom - didn’t knock just opened the door and yelled “service”. It would have been nice for them to clean the room earlier in the day. The taxis out the front will scam you! I got scammed twice. Area is nice with lots of shopping.

Anzhelika

5 months ago

10.0

MASAKO

5 months ago

10.0

記念旅行で伺いましたがお部屋はアップグレードしていただきその上、様々なサービスで本当に思い出に残る最高な日々でしたみなさん本当にありがとうございました。

Cons: バスタブにお湯がたまるのが遅い。入浴1時間前にお湯を入れ始めましょう。

Ronpariser

5 months ago

6.0

: There was alot of good here. Beautiful hotel with lovely lobby sitting area. Food was expensive and i thought limited choices but seemed well received. Nice breakfast buffet. Very friendly staff and good location. Room was small for over 600E, but the view of the opera house was great. The bathroom was odd. No place for the pump shampoo, soap , and conditioner supplied but the floor which increased fall risk. This made the already slippery floor ( elevated) more dangerous ( no safety bar). They kept moving back to the bathtub. Shower is elevated and dangerous in my opinion given to safety bar. The concierge gave us incorrect info on restaurant availability ( le recamier which was open and great). We asked for wake up call and did not get one. . No clock.

Alaa

5 months ago

10.0

Ana

5 months ago

10.0

Soufiane

5 months ago

1.0

Cons: Very disappointing stay at InterContinental Paris Le Grand. The staff removed our belongings from the bed and then claimed they were lost completely unacceptable for a 5-star hotel. On top of that, the room was not clean and extremely noisy: we could hear neighbors fighting and even the subway running underneath. For the price and prestige of this hotel, the experience was far below expectations. Strongly do not recommend.

هنادي

5 months ago

10.0

موقع الفندق ممتاز ووسط كل الخدمات

Cons: لاشي

هنادي

5 months ago

10.0

Moatasem

5 months ago

10.0

Alexander

5 months ago

10.0

Iryna

5 months ago

10.0

Чудово розташування, чудовий сервіс та обслуговування. Неймовірний лаундж як додаткова опція в готелі. Розкішний сніданок. Привітали донечку з її ДН за що щиро вдячні колективу. Чудовий готель!! Найкраще обслуговування. Гарне SPA(сауна і steam кімната), масаж. Якщо є можливість, однозначно раджу.

Cons: Все чудово.

Manal

5 months ago

10.0

All

Cons: !

NISHIGAYA

5 months ago

5.0

ZAMIRA

5 months ago

9.0

Desayuno excelente, para diferentes culturas y paladares

Cons: La ducha, muy poca presion de agua y tina muy alta y la salida hay que ser cuidadoso para evitar accidentes

Barquero Fernández

5 months ago

10.0

Es precioso

Cons: No tengo nada que decir

Takayuki

5 months ago

10.0

Wayel

5 months ago

1.0

Mohammed

5 months ago

9.0

lucys876

5 months ago

10.0

The InterContinental Le Grand is perfectly situated in the heart of Paris, making it the ideal location for exploring the city's best attractions. The accommodations are nothing short of stunning—elegant, beautifully appointed, and full of Parisian charm. Every detail feels luxurious, from the grand architecture to the impeccable service. A truly unforgettable stay in one of the most beautiful hotels Paris has to offer

Sergey

5 months ago

10.0

Очень красивый отель с отличной локацией. Вежливый персонал, просторный номер с отличным интерьером и прекрасной шумоизоляцией. Разнообразные завтраки с хорошим обслуживанием.

Cons: Можно поработать над уплотнением душевой кабины.

Abdullatif

5 months ago

9.0

Hôtel location Spacious room Dining room and wide selection of food

Cons: The lower floors a bit noisy because the sound of the underground train.

Дилу

5 months ago

10.0

Абсолютно все

Cons: Идеально

Jana

5 months ago

10.0

Mr

5 months ago

10.0

Elia

5 months ago

10.0

Ubicación inmejorable. Calidad buenísima en todos los aspectos

Cons: Los precios excesivamente caros

Dvorzak

5 months ago

1.0

Abdullah

5 months ago

6.0

لم يعجبني شيء

Cons: اي شي تطلبه يسحبون عليك لازم تكلمهم اكثر من مرة و بعيد عن الشانز

Jorge

5 months ago

9.0

JEAN YVES

5 months ago

9.0

Cocktail sous la coupole. Diner et petit déjeuner au café de la paix. Parfait

Cons: RAS

Muna

5 months ago

9.0

The location and staff are helpful and friendly

Cons: Nothing

Yasemin

5 months ago

9.0

Luis Francisco

5 months ago

8.0

La ubicación. El servicio. La habitación (excepto que no funcionaba el WC).

Cons: Nada más llegar te quitan el momento 200 € de depósito. Ha pasado un día desde que dejé el hotel y aun estoy esperando que me lo devuelvan - 50 € de tasas.e llamo Luis Francisco Aisa González. Espero que se realice ya el abono. No entiendo la tardanza

penelopec878

5 months ago

10.0

Absolutely amazing! Sheer, unadulterated luxury! Came as a special anniversary treat and it didn’t disappoint. The hotel dates back to 1862 and history is fabulous. The ballroom is jawdroppingly awesome! The decor throughout is just beyond wow!!! We paid extra for the lounge food and drinks and the staff were so attentive. The only criticism would be that the food items are repeat, repeat and repeat. After 3 days this was very disappointing. Also, the small, selection was just that…small!!!! It was not restocked very often and many other items were left half empty. This was the gripe of other guests that I spoke to, sadly. Other than this, the hotel was lovely and we had a magnificent stay. Perfect location, too.

Olha

5 months ago

10.0

Very

Vladimir

5 months ago

10.0

Eugene

5 months ago

9.0

Noura

5 months ago

9.0

Fotini

5 months ago

10.0

The rooms were very comfortable and clean. The food in the restaurant was excellent.

Cons: The friendliness and helpfulness of the staff was a little bit and miss. The reception and concierge staff were very helpful and friendly. The valet staff and some of the restaurant staff at breakfast were very hit and miss some were good others were very unhelpful.

Matar

5 months ago

1.0

الموقع

Cons: الخدمة سيئة وعدم سرعه الاستجابة من الموظفين وصغر حجم الغرف والاسعار الباهضة مقارنه بحجم الغرفة

Aleksandr

5 months ago

8.0

PJG1966

5 months ago

10.0

The Intercontinental Paris, Le Grand Hotel is a wonderful hotel, with a long and fascinating history. I have been coming to his hotel for well over 30 years and really feel it keeps going from strength to strength. On this occasion we booked a stay to celebrate a very special birthday of mine. We were fortunate enough to be allocated a beautiful suite on the fourth floor with a view to Place d’Opera. As usual we checked in at the Club Lounge and were warmly welcomed by the team before being escorted to our magnificent suite, named after the Actress Sarah Bernhardt. I was greeted by a wonderful array of amenities to celebrate my special birthday - champagne, a birthday cake, ballon’s, macarons and so much more! We had a delicious meal with lovely service at the Cafe de la Paix - an historic monument founded in 1862! We had amazing service throughout our stay and whilst there are too many people to name personally, I must mention the wonderful Gilles and all the Team at the Club Lounge - a wonderful space to relax and enjoy delicious food and drink. We were truly spoiled by Catherine and Maxime from the Front of House Team, who are excellent ambassadors for the hotel and of course Denis at Cafe de la Paix. A special mention goes to Christophe and Emilie for arranging everything so beautifully. Le Grand Hotel is an exceptionally well managed hotel under the direction of Monsieur Laure, who in my opinion is one of the great hoteliers and a charming and genuinely kind man. We had a fabulous stay and cannot thank the hotel enough. Please do check out the amazing suites at the hotel, that in my opinion rival the very finest in Paris. If you can book a stay with Club Lounge access - you won’t be disappointed!

Mercedes

5 months ago

10.0

Très bon emplacement pour se promener à Paris. Restaurant excellent, très contents de notre séjour.

Fawaghi

5 months ago

10.0

Very elegant , very parisian.

Elizabeth

6 months ago

8.0

Irakliy

6 months ago

9.0

Talal

6 months ago

8.0

The location and historical ambience of the hotel

Cons: I trying to order a food at the midnight and room service not pick up the phone then get call the reception and ask them but they talk me ( r. Srevice ) will call in back in 5 min but they never call me

Olga

6 months ago

9.0

У отеля идеальное расположение, в 2 минутах пешком от оперы и галереи Лафайетт, 5 минут пешком до Лувра. Очень уютный и красивый отель, потрясающие вкусные и разнообразные завтраки, удобные пастельные принадлежности. Очень приветливые сотрудники, особенно хочу отметить менеджера Закарию на ресепшен. Также было приятно общаться с менеджером Вадимом на русском языке, который был очень внимателен

Cons: Все понравилось, единственная просьба, так как я планирую еще не раз вернуться в этот отель, ставить побольше питьевой воды в номере в том числе для чая.

Mansoor

6 months ago

10.0

George

6 months ago

7.0

ARNAUD

6 months ago

8.0

Tariq

6 months ago

8.0

الموقع

Cons: بط نوع ما في تقديم طلبات الضيوف

Jakob

6 months ago

9.0

Lækkert hotel, kvalitet, rolig stemning, god service.

Mansour Alayyaf

6 months ago

8.0

sabrina

6 months ago

9.0

Svetik_

6 months ago

8.0

Хороший большой отель. Отличное расположение: недалеко от Лувра, за углом отеля сразу Гранд Опера, галереей Лафайет, французские центральные улочки. Достаточно быстро зарегистрировались. На стойке при входе девочки помогли быстро приобрести билет на туристический автобус по Парижу - спасибо. Красивый ресторан - очень вкусно. Прекрасный персонал.

Cons: Цена - преувеличена за такие номера. Очень меленький номер и вид на внутренний двор за такие деньги - немного омрачил восприятие. Фонд уже устаревший - ванна покрашена краской, местами уже облетевшей)) Видимо под отелем проходит метро и постоянно слышно гудение. может это кондиционирование. Не то чтобы мешало, но непонимание что за постоянный глухой грохот - немного напрягал.

Eric

6 months ago

9.0

mogbel

6 months ago

9.0

موقعه والامان والراحه وفريق العمل متعاونين

Cons: عدم وجود مساحات للغرف مناسبه وهذا معظم اوروبا في هذا الوضع وارتفاع الاسعار

Marijke

6 months ago

9.0

Personeel zeer vriendelijk en de locatie perfect en het ontbijt heerlijk en veel keuze .

Axel

6 months ago

10.0

Marianne

6 months ago

9.0

Very clean upmarket but comfortable facilities

Cons: Loved everything

MOHD

6 months ago

8.0

Great location with friendly staff

Cons: Value was high comparing last two years

N7817BIroberts

6 months ago

10.0

As an introduction I will say that over the past 25 years we have stayed here many many times. We have stayed in small rooms, large rooms, junior suites, the bridal suite. We have stayed as a couple and with family in multiple rooms. Apart from the great property, great location, and welcoming disposition of the staff our visit this time was one of many memorable visits. But then came checkout and I had a serious accident in the lobby going towards the taxi. Throughout this unfortunate accèdent the staff and medical team and the overall consideration of the hotel have been wonderful. And might I say without exception very professional. In the moment of the event the response was immediate and there seemed clear communication both with me and between them about steps to be taken. Clearly you foster an atmosphere of appropriate training and service so often missing in other hotels. My wife Robin was/is distraught but the hotel allowed us to return to familiar surroundings after being treated at the hospital. This was very generous and appreciated. Please convey our thanks to everyone involved. And to those who helped after our return. If you’re going to have a favourite hotel in a world where we’ve travelled to 90 countries, let it be here.

li

6 months ago

4.0

地理位置非常好，酒店价格偏高，预定双人床，小孩子11岁要单独加床要多付费，结果我交钱了，床也没有加。

Cons: 前台多收小孩加床费，说的非常严重，要是不加床担心政府罚款，酒店要承担相应责任。结果我交钱了，也没有给我房间加床。

Adnan

6 months ago

10.0

Location, food and club lounge was amazing Breakfast buffet was outstanding. Variety of restaurants in the hotel give you a feelings of luxurious atmosphere.

Cons: Rooms need renovation, carpets are old and dust collectors. Otherwise

Norma

6 months ago

8.0

La atención del Personal

Cons: El desayuno muy pobre … mucha demora , hace unos años el desayuno era excelente

Abdulla

6 months ago

5.0

Jennifer

6 months ago

10.0

Beautiful hotel with gorgeous atrium for drinks and coffee.

Gabin

6 months ago

8.0

Le service

Cons: Les chambres était moyenne pour le prix

Jackketsoyan

6 months ago

6.0

There’s no denying the grandeur and history of the InterContinental Le Grand — with its sweeping views of the Opéra Garnier and that iconic Belle Époque charm. But sadly, time seems to be catching up with this legendary hotel. The lobby still impresses with its elegance, and Café de la Paix remains a classic for people-watching and pastries. However, once you head upstairs, the age begins to show. Rooms, while spacious for Paris standards, feel dated — from the worn carpets to the tired furnishings. The opulence is there, but it’s starting to feel more nostalgic than luxurious. Service remains professional and the location is unbeatable, but for the price, it’s hard not to expect a fresher, more modern experience. A thoughtful renovation could restore this historic gem to its former glory.

Wajdi

6 months ago

8.0

Kessaraporn

6 months ago

10.0

Nizar

6 months ago

7.0

very clean and helpful staff

Cons: the room is too small

655jemmac

6 months ago

10.0

My family and I recently stayed here. Every morning we were greeted by Lucas at breakfast who went above and beyond for our family. He was incredibly kind and made our stay even even better!

Saleh M Alsayed

6 months ago

9.0

Silvia

6 months ago

10.0

Turki

6 months ago

10.0

Lukas

6 months ago

8.0

Dirk

6 months ago

10.0

Tolle Lage, sehr freundliches Personal, sehr gutes Frühstück,

Cons: Kann ich nicht sagen

jaf24

6 months ago

8.0

Hotel seemed slightly understaffed. We could not use various exit and entrances during our stay which caused extra walking for a disabled member of our party. This was made worse when some foreign dignitaries with heavy security checked in to the hotel.

Irakliy

6 months ago

10.0

Jeroen

6 months ago

9.0

Nathan

6 months ago

10.0

Hyun Myung

6 months ago

8.0

Kajmakovic

6 months ago

8.0

Pierre

6 months ago

10.0

Saad

6 months ago

10.0

Lolwa

6 months ago

9.0

Cons: المكيف كن حار

ashu

6 months ago

8.0

Grand rooms and a great breakfast. Beds were very comfortable

Cons: Showers were weak. Some features were dated.

Yücel Akyüz

6 months ago

10.0

Çok temiz,personel çok güleryüzlü,herşey harikaydı.

Cons: Olumsuz bir şey yaşamadık

Thomas

6 months ago

9.0

Serdar

6 months ago

10.0

Freedom00386013638

6 months ago

10.0

The hotel is so convinient to all land marks. 5 minutes walk to shopping malls and all coffee shops. The hotel staff are very froendly espicially Ellias from the front desk he is so kind and professional very helpful and supportive. He is the best!

Ghanim

6 months ago

8.0

Jose

6 months ago

10.0

NA

Niloofar

6 months ago

8.0

Clean and friendly staff, Matt at front desk was welcoming, warm and friendly

Georg

6 months ago

9.0

Beatriz

6 months ago

9.0

milabU5822TE

6 months ago

10.0

This hotel is unique and special. Located just next to the Rue des Capucines with its street restaurants. Atmosphere is really Parisian. Breakfast is fabulous. Design of the rooms is really special. So, everything here is special. Highly recommended.

noor

6 months ago

8.0

موقعه

Cons: الغرفه ضيقه بعض الشي

Jiang

6 months ago

9.0

walid

7 months ago

9.0

Sally

7 months ago

7.0

Historic and beautiful building

Cons: Room very small for price

Loubna

7 months ago

10.0

Tout; le lieu, l’emplacement, La qualité du service, le personnel

Cons: Rien à dire

Bohdan

7 months ago

10.0

NL011

7 months ago

9.0

Front desk, room service, position, hygene, condition of building and rooms, public spaces, breakfast.

Cons: Water pressure (especially for toilet bowl) should be better. Due to the position of hotel there is a lot of noise from outside, hotel should invest in much better windows and balcony doors, especially part that is facing Opera building. Should add somehow more storage space for guests wardrobes.

Simon

7 months ago

2.0

Convenient location

Cons: Tired rooms and a lack of attention to detail and extremely poor service for the price. Room fridge did not at all work and we had to call down. It was replaced with “the last working room fridge available” according to the two guys who arrived with the replacement. Ordered a bottle of champagne for our room on arrival, non ever arrived. Luggage delivered and we were asked if we wanted more clothes hangers. We said “yes, 5 please” and none ever arrived.

Ekaterina

7 months ago

10.0

Zhenyi

7 months ago

1.0

Location is good and We always stay here

Cons: Location

Gülcan

7 months ago

7.0

hendrik

7 months ago

10.0

Alles war perfekt!

Susanna

7 months ago

7.0

Das Personal am Eingang und Reception war super gut und nett

Cons: Minibar wurde nicht mit Wasser nachgefüllt.

Radmila

7 months ago

7.0

Mark

7 months ago

9.0

The suite was spacious and the hotel felt elegant. The food & service from Breakfast to dinner was outstanding. Staff assisted with spa reservations , printing & everything we requested…

Cons: It was expensive but worth it

JSGuirguis

7 months ago

10.0

Beautiful hotel with amazing location! We were given a room across the street from the opera house which was lovely. The size of the room was good considering it is a historic hotel in Europe. The concierge desk was excellent. The breakfast buffet was phenomenal. My only complaint is the manager at Le Verriere was completely unprofessional. We had them take back a dish that was incorrectly ordered in the first place and he fought with us to remove the charge from our bill. Don't give guests of the (very expensive) hotel a hard time for something so small!

parwati

7 months ago

8.0

ali

7 months ago

8.0

NIKOLAOS

7 months ago

10.0

The location of the hotel is very convenient and safe. Very happy with the room, size, amenities and comfortable sleep Housekeeping did a great job Breakfast was very good and Emmanuel very helpful

Cons: nothing to say here!

FATMA

7 months ago

10.0

Yousef

7 months ago

6.0

The location was great, food is delicious. Staff were friendly and helpful.

Cons: Everywhere I went there were dirty towels or napkins or tables. Everything has a stain on it, it is disgusting. Overpriced for the service provided. The gym is tiny.

Wojciech

7 months ago

10.0

Viliam

7 months ago

10.0

Baran

7 months ago

9.0

Konum olarak çok iyi, otelin altında hizmet veren Cafe de paix gerçekten lezzetli fakat fiyat olarak pahalı, concierge hizmetlerinde çalışan arkadaşlar oldukça iyiler

Cons: Housekeeping tam bir felaket; böylesine güzel ve kaliteli bir otelden beklemeyemeyeceğiniz hususlar görüyorsunuz odada her gün yenilenmesi gereken otel bukletleri ertesi gün temizlikte yerine konmuyor Suit oda da 3 kişi olmamıza rağmen 3.kişi için nevresim yastık ve battaniye bulunmuyordu ilk 2 gece ayrı ayrı istemek zorunda kaldık.

julio eduardo

7 months ago

10.0

Elena

7 months ago

10.0

Как всегда все было великолепно! Расположение отеля, шикарный номер, организовали ранний заезд в 10 утра, внимательный и отзывчивый персонал. Отличные завтраки. Особенно хотелось бы выразить благодарность Вадиму на стойке регистрации за профессионализм и внимательность к гостям.

Cons: Нет такого

Yasser

7 months ago

8.0

van den Berg

7 months ago

9.0

Talal

7 months ago

10.0

Merthan

7 months ago

7.0

Diallo

7 months ago

8.0

Iryna

7 months ago

10.0

marie

7 months ago

9.0

Great breakfasts and beautiful building Staff was great

Cons: Showers were small and fiberglass and very slippery.

Sarah

7 months ago

10.0

everything, perfect staff, clean, location is great

Cons: room is a bit small for what you pay but its not the big of a deal

_O3168FC

7 months ago

6.0

We've got the rooms on the 1st floor, you can clearly hear metro from there, especially at night, together with the air conditioning system noise. Also you can hear it if your neighbours are taking a shower or somebody is in the hall. Once our tv just turned on in the middle of the night, so we couldn't get a good sleep. The entrance and bar areas are beautiful, but the halls have dusty smell and the rooms are old and outdated (like no outlet on one side of the bed), but clean. In one room there was no full size mirror, but iron with a board and toiletries were already in there, which is nice. No walk in shower, but a rubber matt not to slip. Nice concierge service, particularly Benjamin was really helpful. Good breakfast in a beautiful restaurant.

sandye_12

7 months ago

10.0

It is with great delight that I share my FABULOUS experience at the InterContinental Paris Le Grand Hotel, located near the beautiful Opera Garnier. You will not find a more welcoming, helpful, caring, professional, thorough and responsive staff anywhere! This beautiful, historic, elegant, luxurious hotel has an ideal location, in central Paris, near all major attractions. Our nine-night stay in May and June 2025 was truly exceptional, thanks largely to the property’s dedicated staff. Ms. Nina Meyer (Assistant to General Manager Christophe Laure) was truly extraordinary: I corresponded with her via email prior to our stay due to some special requests. Her enthusiasm and caring was evident in her emails. Once in Paris, it was a delight to speak to her to thank her personally for her outstanding assistance. Similarly, her lovely assistant, Ms. Yingxi Huang, personally welcomed us to the property upon arrival, and made sure that our beautifully appointed junior suite suited our needs in every way. In my opinion, the InterContinental Paris Le Grand is very fortunate to have both Ms. Meyer and Ms. Huang as senior members of their staff! The room service staff was wonderfully responsive and the food was great. We extend our deepest thanks to them. In addition, one particular hotel telephone operator (through the Instant Service Center), Murel, was especially thorough and kind and deserves special mention, as does Burak in Reception. The concierge service at the LeGrand is wonderful as well; we were always greeted warmly and with a genuine desire to make our journeys around Paris smooth and easy. Finally, the housekeeping staff responded to our requests and needs quickly, and courteously. It is with great enthusiasm that I highly recommend the outstanding InterContinental Paris Le Grand Hotel!

Alexandra

7 months ago

3.0

Cons: Pas accueillant 1 heure d’attente pour avoir du gel douche ??????

Maurizio

7 months ago

5.0

Die Unterkunft war sehr zentral gelegen.

Cons: Preis Leistung entsprach in keiner Weise von dem was in so einem Hause erwartet wird. (Massenabfertigung)

Leszek

7 months ago

10.0

Brunella

7 months ago

8.0

Position, petit déjeuner fantastique

Cons: Chambre petite, vue sur un mur

Modi

7 months ago

10.0

كل شئ جميل ورائع ونظيف

Sami

7 months ago

10.0

Hygiëne gebouw personeel

Cons: Geen

Georg

8 months ago

10.0

allenmB8709HJ

8 months ago

2.0

Horrible stay at the Intercontinental Paris Le Grand. We stayed here last year, and everything was fine - nothing spectacular but everything was easy and convenient for our itinerary. This year it has been horrible. We were out all morning from 9am-2pm, no housekeeping came. The phone in our room doesn’t work, having to go downstairs for requests (which we had many of) The shower in our bathroom is tiny - on top of that it smells like septic + sewage. We ordered room service one night, the table didn’t fit through the door - so we had called them up to disassemble and remove everything from our room. They didn’t show up for an hour+ so we ended up disassembling the table ourselves. The most inconvenient part about this all has been the reluctance to provide guests WATER. We have even offered to pay for additional waters off of the room service menu and they have been claiming a “1 water per room” policy. Absolutely ridiculous. Even after a full day out, we came back to no water in the room (which I had to physically go downstairs and ask for, and didn’t receive until over an hour later). This is our second stay at the Intercontinental Paris Le Grand and year over year the service has drastically worsened. We will not be coming back again.

Gilbert

8 months ago

9.0

Location!!

Cons: Maid service not great but ok

Noha

8 months ago

4.0

Cons: Hotel staff House keeping services

as5797

8 months ago

10.0

One of my favorite hotels in Paris. Some rooms are larger than others but every room gets it done. I’ve probably stayed here 10 times and have no reason to stop now. You really can’t beat the location. Walking distance to the louvre, the seine, the opera, galleries Lafayette and more. Metro station is a one minute walk. If you fly into CDG you can take a ROISSYBUS to its only stop….right across the street from the hotel. For the price it’s hard to beat

InterContinental Paris Le Grand by IHG

Description

Sentiment Analysis

Popular Amenities

Availability Side

2 Persons

Select Travelers & Class

Premium Room, 2 Twin Beds

Room Only

$790.00

Breakfast Included

$844.00

Classic Room, 1 King Bed, Balcony (Opera View)

Room Only

$808.00

Cozy Room

Room Only

$658.00

Breakfast Included

$712.00

Premium Twin Room

Room Only

$808.00

Classic King Room with Balcony and Opera View

Room Only

$790.00

Premium King Room with Balcony

Room Only

$814.00

Classic Queen Room with Balcony

Room Only

$742.00

Breakfast Included

$796.00

Classic Room

Room Only

$718.00

Breakfast Included

$772.00

Guest Sentiment Categories

Cleanliness

Service

Location

Room Quality

Amenities

Value for Money

Food and Beverage

Overall Experience

Hotel Rules

Check-In / Check-Out Policy

2:00 PM

12:00 PM

12 AM

3 PM

Hotel Policies

Hotel Important Information

Internet

Groups

Pets

Children and extra bed policy

Parking

Reviews (3420)

Customer Reviews & Ratings

8.4 / 10

Andre

Houman

Alice

Fatih

Henry

Jean marc

Zineb

Mariem

Mariem

Zhanna

Ezzeldin

Asmaa

Natalia

Wei Wei

Debora

Löhrer